The staff is very courteous and friendly. I would recommend this dealership to anyone whos looking for a new or used vehicle. The service department is honest and upfront as well when it comes to any car repairs or services needed.

Ross and Glenn in service dept are awesome . Since the Covid slowed my driving down my service was not getting done on schedule. They immediately saw what I needed to get back to the service of my Rogue on schedule, making everything easy, clearly informed, and yes completed timely. I loved the new building and I also appreciate their response to all my questions and making sure I used All my coupons available. They are a credit to all of Nissan !

I recently got my ‘22 Nissan Frontier from Sumter Nissan. Classic story of walk in for an oil change walk out with something new. Larry and Terry (try not to laugh) did a fantastic job with my deal. As I used to sell cars I’m aware of the process and I’m aware when I’m working with quality people. They were simply that, quality people. I dealt with every part of that dealership and it was my first time in there, service, sales, management and finally finance. All were wonderful people to work with. We’re in a peculiar time in the market and I was given a wonderful deal reflecting that fact. Thank you again for the wonderful service I received. Would recommend this dealership.

My experience was excellent. The process was very easy and the service was wonderful. It was just an outstanding experience. Greg was so helpful throughout the whole process. I truly recommend them. You won’t be disappointed.

Greg was great and a good listener. He understood what i was looking for and it was a good experience. Everyone there was very friendly and there was no sales pressure that I have grown to except over the years and the numerous cars that Ive purchased.

I have no complaints. The service advisor Glen was very courteous and respectful. I didnt have to wait long for my vehicle to be serviced either. If I could give 10 stars I would.

We purchased a New Pathfinder, our sales rep Samantha was very knowledgeable when it came to the vehicle. We had an issue with our trade in coming off lease but the finance team went above and beyond to get us in our new vehicle. They also did it very quickly we where in and out of the dealership with the new vehicle in 3 hours. Thank you again!! Definitely recommend.

From the minute that Taylor introduced herself until I drove off in my new Kicks, the entire experience was really great. Everyone was kind and courteous!! Ive experienced a lot of dealerships, but Nissan of Sumter reigns on top and Ill be back.

I brought my Murano in for an oil change and tire rotation. Glenn Johnson discovered a gouge in the sidewall of my tire. I was thankful he noticed it since we do a lot of interstate driving. All was taken care of in a timely manner. Thank you, Glenn!

Update: Great news. The were able to get the problem fixed. I admit I was really aggravated about it, but in the end they owned up and made it right at no extra charge. 👍I am leaving it at one star for now. I took my truck in for regular fule system service. When I went to leave it would not accelerate. It has been at the dealership since Monday and they cant figure out what is wrong. It was fine when it went in. I am waiting to see what they say. I will be extremely angry if they try to charge me for something when it is obviously something they did. We will see.

Glen Johnson in service was truly amazing with my mom. Gave her details about everything and answered all her questions without hesitation and knowledge of her concerns.Definitely looking forward to getting a vehicle from Nissan truly willing to go above and beyond to help people dont think I would go to another dealership if they dont have the same quality of service that Nissan of Sumter does.

WE went in to get our 2017 Armada service and decided to look at vehicles while we waitThats when the wheeling and dealing startedThey asked about the 2017 and told them that we likes our SUV. But he (Mr Larry) said what if I could get you in a newer vehicle and keep payments around the same. Well we left out with a new 2021 Armada that had even been programmed into their shop yet. And we had a better deal than the first Armada. Mr Larry was very nice.

The staff was very friendly and very helpful. My issue was solved in a timely manner. I was quite satisfied.

$136 for an oil change? After leaving, I was then called multiple times until I answered and then pestered to come back just so they could bribe me to buy my car. After saying saying no several times, they finally got the hint. However, I now receive texts to fill out surveys about my experience and have been called more times today. When I said terrible, the lady said ‘sorry to hear that’ and hung up My oil change appointment was only 18 hours ago and I’m being harassed with the amount of calls I receive. STRAIGHT TRASH - wish I could rate them lower for being annoying.

Carlos was great to work with, and made the whole experience a pleasure and pain free from the first call. I Flew out from Chicago to buy my used GTI. The sales manager Stephen was also great to work with and even arranged a pickup from the airport.Overall great experience, love the car, would definitely recommend Carlos and the rest of the team to anyone looking for a car.

I was in the need of a oil change, my first for my 2021 Nissan Titan SL Truck. When I went to the dealer on 10/4/21 around 3:45 PM, the service advisors were helpful and clear when explaining information. They were also flexible fitting me in and having me out before 5:00 PM. Awesome job service team!

My experience was amazing! The VIP manager and Annie were so helpful and did anything they could to get me in the perfect car with a payment that worked for me! Would recommend to anyone 10/10 😁

From the time we walked in until we drove away in our new vehicle, the service was fantastic! Greg McLeod, our salesman, was the best sales person we have EVER dealt with, and we are seniors, so weve bought a lot of cars! Everyone was so professional and knowledgeable. These folks know their jobs!

Everything was done in a timely manner the dealer was very professional and informative with his feedback about my questions he also was patient and friendly I will definitely start coming here more often to get my car serviced.

I just purchased a 2020 Nissan Kick!I absolutely love it.Billy was my sales person, he was excellent.I dont say that lightly, He was very knowledgeable, funny and not to overbearing.He answered all my questions and never got irritated, trust me, I asked a lot of questions too!😊He made my experience at Nissan of Sumter very pleasant and I would most definitely suggest him to anyone who is thinking of buying a vehicle from Nissan.I would rate my experience at a 10.Thank you again Billy and the Finance manager, he too, made my experience wonderful.

Very nice salesperson even though we did not find the car we were looking for yet

Jeremy was awesome! Highly recommended for your next vehicle purchase.

Just purchase a new 2021 Nissan Rogue SL from Nissan Of Sumter. The sales team was great. From start to finish best car buying experience ever. The wife and I took our first trip to Richmond Va.in ournew rogue on sunday. LOVE this little SUV.

Nissan of Sumter is Awesome, took my car in for a repair and got a red carpet welcome, you guys are so professional, well pleased!! Thank you Nissan of Sumter.

Summary: Truck was overpriced, had several critical issues, and the salesman was rude and condescending. Manager however was professional and had good customer service.Came in to buy the 2006 Ford Ranger they have listed for $5,500 with 198k miles. While I thought it was probably a little overpriced, I was hopeful that at such a cost it would be a great running vehicle to suit my growing family’s needs.The salesman, Larry Summers, came out very friendly and all smiles when I went to take the car down the street to my mechanic for a pre-buy inspection. When I returned a couple hours later however, he was extremely rude to me. As soon as I got out of the truck, he came outside and asked me if I had only gotten the truck because I needed to get something moved. He called my wife my girlfriend even after I corrected him. And finally, when I showed him the notes from my mechanic, he said “You had to pay for all that? Wow.” in a condescending tone, as if he was not just trying to sell me a vehicle with these egregious issues.Attached is a picture of my mechanics notes and proof I checked out the vehicle listed on their website. If the pictures will not load for you, the critical issues are as follows: “passenger side lower ball joint boot is busted, sway bar end link rubber is missing, and vehicle has significant coolant leak which covers the oil and trans pan.”All in all I would not recommend buying a used car here, though I can’t speak to the quality of their new vehicles and to the professionalism and customer service of their other salesmen.(Edited to note: Manager made a point to call and apologize on behalf of his employee, as well as attempted to reconcile the price/defects. The effort was appreciated and I have added a star, not that my little google review means much haha.)

Greg McLeod was very helpful and professional during our purchase journey. We visited Sumter Nissan a couple of times and called a couple of times. Greg was always available, knowledgeable, and the perfect salesman for us!

Thank you Team Sumter!Sales: Mitch & SamManagers: Steven & Treymaine & TerryService: DaveFinance: LJ & DayvonThe one hour drive was well worth the buying experience!

This is the first time Ive ever financed and this is one of the most refreshing experiences Ive ever had with such a big purchase Ive never been around such humble professional group of people in my life thank you Nissan family. I cant wait to do it again.

Really good people, service, and sales. Good people easy to talk too. One guy name Joseph from the Middle East real cool dude.

I am 53 years old and just purchased my fourth Nissan. (Nov) In all my dealings with Nissan dealers I have never had a more pleasurable experience than I did with Nissan of Sumter, and I have had A LOT of dealings with Nissan dealerships (lol, Im pretty finicky).In searching for my current car, a 2020 Rogue SL, I had interactions with no less than four dealerships, and I drove over two hours from my home to purchase mine from Sumter . . .thats how great they are!Whether communicating by phone call, text, or email, all of my questions were answered honestly, directly, and promptly by both Chris and Stephen. (Have I mentioned how finicky I am?)I was given a fair price for my trade-in and given a more-than-fair sale price on my new car with the dealer cash back incentives offered.When I arrived in person, both Chris and Stephen greeted me and took care to review sales (Stephen) and the vehicle (Chris) thoroughly. The showroom is spectacular!While I was there I heard a couple of anecdotal stories of customers who had traveled by plane and train from other states (one from Florida!) to buy from Nissan of Sumter ...why?... because Nissan of Sumter carries the inventory! Seriously...what Nissan model/accessories do you want? They have a most impressive selection!Going through all of the paperwork was a breeze (even in a face mask) with Kevaras obvious expertise. No fuss, no muss, no pressure.Every moment of my experience with Nissan of Sumter was pleasurable. I highly recommend them for all your Nissan needs. A++

The overall experience at Nissan Sumter it was very good. The technician that change my oil broke the oil cap so I had a four and a half hour delay it kept me from doing all the things I wanted to do in Sumter seeking how I came from Florence .For the inconvenience I think my oil change should have been free and thats why they didnt get five stars

We have an older car which had issues which they fixed and, and it now runs great also all the service staff were friendly and helpful

We purchased a 2021 Nissan Sentra SR for our daughter. Terry Breedlove, LJ Miller & Taylor Howle did a fantastic job and were very informative!

We absolutley enjoyed meeting and working with Greg McLeod as our salesman. So refreshing to have a salesman that doesnt push, bully, and the anything to make a sale. Just very helpful,seemed very honest, and cared about what we wanted. A great car buying experience !!! Thanks again Greg McLeod!! Way to go Nissan of Sumter!!! Lovingour truck!! Tim & Edna Bourgoin

Great service, and I was kept updated throughout the process. I was well pleased

I have to give a huge shout out to Carlos, Stephen and the rest of the amazing folks at Nissan of Sumter. My husband and I took my aunt there to find her a good, reliable car. Carlos was attentive and listened to all of our concerns. She chose a loaded 2017 Nissan Rogue that fight perfectly in her budget. We’re elated she found a great vehicle that won’t leave her stranded on the side of the road. Thank you Nissan of Sumter!

What I saw was great, only wish there were more to choose from.

Easiest car shopping experience ever very straight forward and upfront with everything.Thank you.

Leon was vey helpful and I appreciate him for helping me buy my very 1st car.

Had 9:30 appointment didnt get put until 11:20 totally unacceptable probably want to back again for service work just warranty situations Ross is a good customer rep

The oil change and tire rotation service was on time and professionally done.

You want to buy a car great they are eager and ready. You need help after a purchase they could careless. Pay close attention to the new cars they come with cosmetic damages.

The service Department staff was courteous and well knowledgable .I went for an oil change and there were no hand oily hand peints on the car.

I worked with LJ, And Taylor and my experience was amazing !!!thank you so much for everything!

Jeremy was great as a salesperson, but Terry Bass is a scammer. Traded my truck in for a jeep and made it clear I knew what the truck was worth and knew what they would probably sell it for. Terry comes back and shows a carfax showing truck was wrecked that we were not aware of when when we purchased it and he said that brought the value of the trade down. Here we are 4 days later and the truck is listed at $9K more than they paid for trade. Be careful when dealing with them.

This last purchase was the third vehicle my husband and I have bought from Nissan of Sumter in the last year. We adore the staff that we have dealt with. We always go to Dayvon for the sale. Terry Breedlove is so personable and LJ is great as well. We will definitely be back when it comes time to purchase another vehicle.

I bought my car in to get serviced and it was a smooth and pleasant experience.

Great car buying experience. Excellent appearing facility. Leaders were engaging. Mr. Dayvon was a very courteous, professional & knowledgeable. salesman.

Terry B., Dayvon and RJ were all awesome! Professional, courteous and personable as well. Great experience. Will recommend absolutely.

Nissan of sumpter did a great job of showing the variety and details of every car in my price range. Nina the sales person & Tremain the manager were very helpful and kind through the whole process and after. I Highly recommend this anyone looking for a new car.

I had to get my airbags replaced. It was a recall.

Fixed my transmission in a timely manner & thank goodness for financing!🙌🏼

Excellent service service person Glen was very respectful

Great. My sales person was awesome.😊

Had a great experience, very helpful but low pressure approach to sales. I drove from Lexington to see the cars I’d seen advertised on AutoTrader. They were still available and ready for test drives. Great overall experience.

Very nice new Nissan dealership. Salespeople were very courteous and knowledgeable.

I took my Nissan to the service department to have it detailed and after 2 days I got it back with very little detailing done. They didn’t “charge” me because it didn’t “turn out” like they hoped. They didn’t charge me because they didn’t detail my car because they were too busy detailing cars for new owners. To heck with loyal owners. Granted, they didn’t waste my money but they sure wasted my time and now I have to schedule my detailing with another company. I have never had this issue with this dealership in the past but I definitely won’t take my car to the service department again

The customer service was excellent. He was very patient and follow my desires for the vehicle that I purchase. Will take my wife to try to buy another vehicle here.

My Keys manage to get lock in my car when I was checking in but they got my door open within minutes everything I needed them to check out other then my oil change and tires rotation and let me know what I needed to get done in the future to keep my Versa in good running condition. Thank You to the salesman who helped me Great Job!!

Friendly environment, sales very knowledgeable great service.

The car buying experience was nice at first. My salesman was super nice . He brought different vehicles up and we test drove but the ending part ruined the sale. I finished my deal after the dealership closed. As the salesman was helping me transfer my things from my previous vehicle, the manager asked the salesman if he had his stuff because they were locking up. They rushed me with transferring things from my vehicle to the point where I forgot my birth certificate. They unlocked the gate and I got it. They then left me at the dealership. Didn’t make sure I had left and on top of that the car was empty and I had put all my money down and didn’t have money for gas to get back home and I live in Florence. Had to have someone send me money to put gas in my new car. The car wasn’t detailed and I wasn’t shown any of the features I have or how to cut them on. I felt as if once the sale cleared I didn’t matter. I called the salesman the day after because the remote started wasn’t working and he said he’d call me back and never did but before the sale he called me daily. Now the sales complete I guess I’m of no more use.

We went in late Saturday afternoon to browse around. No one came running out the door after us like other dealerships have in the past. Billy was extremely courteous, knowledgeable and they gave us a great deal on our trade in. I would’ve never thought I’d own a Nissan but here I sit with a 2021 Altima SR and I have the great folks at Nissan of Sumter to thank!!! You guys rock!

Most of the process went through smoothly. I just wish they would have checked the key battery level and told me that the car will need an oil change and brake fluid.

This is my first visit to the new facility. The building is very modern and clean, but doesnt make up for the same service that I usually come in for last a whole hour and a few longer than expected. Plus, I made an appointment so I wouldnt have to wait. And no one provided an update of the tardiness. I wouldve understood if I made no appointment, but I did. So if service will match the facility, this service department will have to steps its game up.

Sales manager was awesome. Stephen Geddings was well versed and knowledgeable.

Absolutely love the service Dept here!!! Tim worked super hard to get my truck road ready for 2020-2021 hunting season! Chris and Johnny absolutely take care of me and if anything needs attention, these guys inform Me and go the extra mile to insure my safety!!! Followed these guys from Lumberton Nissan. So glad they can still service both my vehicles and give me peace of mind! Thanks guys for loving your job...it truly shows in your work! Y’all are the best!!!

It seems like every time I take my car there for service there is some sort of issue that inconveniences me. No internet, they can’t find my key, etc. Without fail within thirty minutes of dropping it off a salesperson will call telling me they want to buy my car, it’s annoying.

Got my transmission done. I was happy with the overall speed of the work. But my alignment was perfect before they fixed my transmission. I paid 3621 for my transmission. I don’t have the money to fix my alignment after paying that much money. So I called them and explained the situation and they immediately rectify the situation and fixed my alignment for free ! Extremely happy with the professionalism and overall great experience and nice and friendly staff.

Mr. Mike was amazing! I gave him a list of features I wanted and in less than a week he located the perfect car for me. He was so patient and so kind !

My recent experience at Nissan of Sumter was phenomenal. I previously worked with Mitch when purchasing my 2019 Nissan Sentra. So without a doubt in my mind I knew where I would go for another purchase. I was greeted with a smile from the time I entered until the time I left with my new keys. Nissan of Sumter is definitely the go to place when shopping for a new or pre owned vehicle. My expectations were defiantly excessed.

I went in for service at this place and wow it turned into a big fallout with the service manager (David)!The technicians half did their job but he found a way to cover for them, saying nobody is perfect and everyone is entitled to mistakes. But, I said mistakes can cost ppl lives, the he sarcastically said it didn’t cost me mine! Wow what kind of leadership is this? Nobody is held accountable at all including him (David)!

My experience has been great so far. The service reps explained what needed to be done and the cost. There were no surprises. My service was completed in a very timely period! Everyone was very courteous and accomodating. I loved that masks and social distancing were required!

The sales person Dayvon was exceptionally wonderful and understood what I wanted I was in and out in no time with my new vehicle.Thanks Dayvon

I just wanted to take a second and go out of my way to praise Nissan of Sumter service department team. While everyone I spoke to there was pleasant, Mr. Colton & Mr. Mark where the specific men to handle my issues. Mr. Colton got me squared away, mechanically. Had the car in the shop and diagnosed in 4 hours, and a plan lined out to fix what was damaged. Had the part in the following 2 days, and car fixed by lunch the 3rd day after dropping it off again @ 8am. Mr. Mark made sure I was able to get to and from the establishment to drop off the vehicle. He is full of good conversation and wisdom. Both of these men were everything youd hope a representative employee would be, professional, prompt, friendly, and pleasant.As a man who used to work for Toyota, I know how important a service team is to a car dealership. These guys you have are a REAL GEM Nissan of Sumter. Truly hope these gentlemens much & well deserved salaries match their effort. One of my best service experiences ever.God bless & Thank you! 10/10.Edit: I also have to say I owe Mr. Dayvon Williams a 5 star review as well. He was the initial car salesman on the vehicle. Mr. Williams was kind, attentive and listened to what we wanted. A great change from the normal pushy salesman, he is certainly an asset to Nissan of Sumter as well. Would definitely buy from him again.

Great service. Fast and friendly

Mike and the rest of the team at Nissan of Sumter were very professional, very straight forward with no surprise add on fees. I highly recommend buying your next Nissan with them.

Very welcoming! Very exceptional staff with great interpersonal skills and a very clean environment! Every step taken with care, every block checked, and every T crossed during my experience. During this pandemic my safety was well cared for as well as the other patrons. Which is extremely important being that Im very high risk.

Gm morning my visit on Tuesday was good, I was glad to see that even though two appointments arrived before they,re scheduled appointment ahead of me, which I was scheduled at 130pm, Ross pushed them back to get me in because it was my scheduled time and I greatly appreciated that. I staff at service desk was nice and friendly.

Best service Ive had with any car dealership. Anthony and his team really helped out and found my husband and I a great vehicle while also helping us get out of an upside down situation. Theyll work with what you have and make sure youre happy. We left very satisfied with the service.

Excellent service. Even though I arrived to my appointment late, they were very helpful with my car.

We had a great experience! Josef was awesome to work with!!!

Genuine Good dudes there in Sumter. Look for Jeremy. Hell help you out. Alot of options and honestly not bad deals. If youre looking for a manual transmission, they are far and few in between really anywhere you go, but they even had one that fit my price range and gave me great financing options with super low APR surprisingly.

My experience was outstanding very exceptional staff with great interpersonal skills! I was made to feel more like a family member than a customer. Theyve taken the necessary precautions for the pandemic for my safety and that of their employees! I highly recommend them for anyone looking for a great vehicle and exceptional customer service!

Great service from the moment I arrived. Vehicle checked thoroughly and service needed was explained. Thanks!

Our Frontier is the second truck we purchased from Nissan of Sumter, and we are exceptionally pleased with the service we receive there.This time we worked with Jeremy Holzspfel, Mr. Bass, Kevara, Victoria, and Ross - the best car maintenance guy.You can’t go wrong with these Great people.Especially for we Seniors.

Lewis was fabulous. Great personality and made our experience less painful.

The customer service was superior. It was a pleasant car buying experience. No pressure. My son is extremely happy with his Kick! Thank you ❤

Got my oil and filter changed with a rotation in less than an hour and for less than $80. Pretty good stuff these guys.

The salesman was new. the manager Steven Giddings and Terry were awful. The dealership used deceptive practices. So, they advertised a sale price of $34k on a vehicle. I went in and made a fair starting offer then one of the many mangers stated the car was for sale for $40k. Bait and switch. I also noticed a ticking noise on the vehicle and asked about the history by the vehicle was being sold new and it had 1.2k miles on it. I was told by one manager that it was a demo and then another manger confir.ed it was previously purchased then returned (this was stated only after I had made an offer). Sketchy. Just be aware when shopping at Nissan of sumtet

Great experience! Ross and Chris were very informative and kept me updated on everything that was going on with my vehicle. They prioritized what I needed to get done and were helpful throughout my entire visit. Definitely will be back.

This dealership is the best one we have ever dealt with! They work so hard to get you exactly what you want and I would recommend them to anyone looking for a new vehicle!

I should’ve been came to the dealership. the services was amazing thank you! will be be back next month. my car was very dirty and even though it wasn’t their responsibility and i came for something else (car issues). they cleaned it up anyway and it looks very nice. along with a excellent fix up, appreciate it!

Billy was fantastic! The whole experience and everyone I came in contact with were fabulous. I will be back.

Mitch made my buying experience very comfortable. He was very professional and pleasant. I didnt feel as if I was dealing with a dealer he was very personable and made me feel at ease. DL was great as well. The whole experience was wonderful.

Ive bought my first, brand new car today. Initially...I was going to walk away because the deal was not a good one. Dylan Hughes was my salesperson and did a good job in knowing a few things about the car. Terry Breedlove is the GM and he truly worked a better deal on my behalf. This is definitely a dealership worthy of its name!!! Very pleased with my purchase--2021 Nissan Rogue.

Good people from the drivers at Clinton family Ford

Not very helpful. No one came out.

The workers were courteous. The waiting room was clean. The job on my car did not take too long. Overall good experience

My car blew a tire traveling through the area. I noticed the Nissan sign and pulled in. They were so helpful and saved the day! I am greatful..

Brian the sales person is outstanding person and really good on communicating it make me feel good buying a car.