Great place with a good variety of games, accessories and more. Friendly staff and very clean inside.

Great location and great manager. Gavin helped me find a new pair of headphones for my xbox. He was extremely helpful, he didnt come off as if he was just trying to sell something and get me out the door. He showed me all my different options, explained them- and eventually helped me find the right pair for me with great care in his job. He was a very nice and helpful guy. Im a GM at restaurant down the street and I know good customer service when I see it. He deserves a raise, he handles customers with true care.

Great local shop for dads, Bluy Ray, CDs, video games, records, and collectibles.

The person working in there today is very lazy and rude! We waited 15 mins in the parking lot. Waiting for someone to come back to the store. On the door a sign read be back in 5 minutes. They were gone at least 15 minutes. When we went in the person said they no longer sold digital copies for Xbox. I wanted to buy the new NBA 2K22 for Xbox series X/S. I know that is false because this is the exact store I bought a digital copy of Madden 22. Then I proceeded to purchase $100 of Microsoft money. So I can just buy the game from the Microsoft store on my Xbox series s console. They then told me that they could not search for the gamestop credit card I use to purchase items from gamestop after the machine read error after sliding my gamestop credit card. They were rude and said they could not help me. This person is lazy and needs to be replaced or trained better. I purchase everything gaming from this location and this person ruined my experience !

Very knowledgeable and nice selection of games.

Always great time for my kids because they can find new used games!!

Maybe by the 3rd time I decline GameStop’s pro gamer subscription, you could stop with the sales pitch instead of continuing on for 10 more minutes about it

Great management. Very friendly. New renovations to the stote make it much easier to find stuff.

Helpful and pleasant staff.

Never buy GME stock you will lose money However the store itself is a great spot to find the latest video games

Says product is no longer available and the company stopped selling them. quick search online from the actual company turns out they had what I was looking for. another game stop who lied.

Nothing better than pre-ordering pokémons thank you game stop you guys rock...

Best game stop Ive been too. Had the pleasure of talking to employee Lydia. She was very helpful, polite and even engaged in casual conversation after my purchase. (There were no other customers, mind you). Will definitely be going back!

Good store, good deals going on all the time. Mix and match 4 games PS4 or Xbox one games for $30. They still have some old school xbox 360 games and other older platforms too. I brought my kids in and as much as pain it is having them pick out some games, the cashier was wonderful and answered all their questions!

Went here because I was told by another store they had a pre-owned version of what I was looking for ... Upon arrival I searched the ahelves and found a case for it ... Took it to the register & guy starts going thru the drawers ... After 10 mins he says we dont have it, but I can sell you a new copy for $20 more .... BS, if I wanted the new version I would have gotten it at the other store ... After telling him that he got an attitude and said if I didnt want it then I could leave ... So I turned around and walked out .... WILL NEVER GO BACK ....

First time getting into gaming. Friendly polite staff. Had good deal buy 2 get 1 free on pre owned.

Good bought assassin creed Valhalla for ps5

I wish reddit would unhelp them. They used to give you $15 for a nonworking controller and fix it so they could sell it. Now they literally give you pennies or $5 store credit. No reason to go here when you can just download games in ps store.

The most friendly helpful people and willing to go above and beyond to help customers. Whether I have talked to them on the phone or been in the store they are great customer service and quality people. Thank you

Nothing wrong with the staff, just tired of this money greedy company that doesn’t care about its consumers. I have been a rewards member for over 7 years now and never used my power up points collecting them so I can use them for something big one day, but I had to find out after having close to 60k points they were all lost to someone turning it on to auto renew $5 coupons every month. Now I only have 3k points. I’ve emailed and messaged about this problem and still months later no one has helped me. I CAN NOT WAIT to watch this company continue to fail, neglect to change with the times, go bankrupt, and never exist again. Safe to say this company will never see my business again even if it mean I have to spend a extra dollar or two, BLOCKBUSTER 2.0!

This GameStop is in such a convenient location for me. The workers are always nice and they actually go up to you and ask if you need anything instead of just staying behind the counter. They always have what I am looking for and if not then they do their best to help you find it. Amazing place!

Team/Store leader Lilly was extremely nice and helpful so was other worker didn’t see name 9/12

Staff is friendly and helpful.

Great store, fair prices, excellent product knowledge. Very pleased with the customer service. Hours of operation are good too. They are always quick with an up sell. Its nice to know what ones options are but at times it seems a bit money grubby.

The associate which I worked with was friendly and thorough testing my game system. I was so thankful for his time I purchased a controller. Thank you for the excellent service. Will be back for future gaming needs.

Lydia rocks the Gamestop house!! Keep up the great customer service!! 👍👍

This use to be my go to Gamestop but since the new manager came in, the quality of the store has significantly dropped. When I come in looking for Pokémon things for my son, I have to run around the store because it’s in four different locations. Who organizes a store like that? The new manager also doesn’t seem to have a firm grip on video games or collectibles. The customer service there is still good, depending on who you talk to. The two guys that work there are knowledgeable and if they don’t know, they do whatever they can to find out. I use to go to this location because the old manager went above and beyond for everyone and he trained everyone else to as well but the new one, she doesn’t seem to know what customer service is. It’s actually really disappointing. I recommend going to the mall location if you’re in the area.

Very good chicken there

Lots of good stuff

Everyone is always so helpful here

Good vibe. Big selection. Great games.

Always the same with every gamestop. Came to finalize a pre order because yesterday got a phonecall that i can come up anytime between 3pm-9pm. Came up 15 before 4 and the guy tells me I cant until 6. So why is it all gamestops dont know times correctly or certain info? Like last Saturday, was pro days, asked about the wired gamecube controllers for switch, asked if they had the rumble feature also. The girl ssid yeah, any controller made for switch has rumble feature, which in fact they do not. 4 stars on game product availability and customer service, just wish knowledge and information was better

I went up to the counter and asked to purchase wii sports. The clerk standing at the counter responded “why”. I needed to look inward as to why I was purchasing this product and I began to ponder why am I here, what am I doing, and what is my purpose. After several minutes of staring blankly at this man he presented me with the object of my conquest. Before I embarked homeward, he stopped me in order to retrieve the case. I waited in excitement as he scrambled for the object that I so strongly desired. As he returned from the storage area there was no case. I began to weep however I then remembered I now own wii sports. He wrapped my disc into a crisp sleeve and sent me on my way. As I returned homeward a gleeful smile came over me and I knew my conquest was complete.Wii sports 10/10

Erik is really patient, nice and helpful

Very helpful at this location...Ive been coming here for years! knowledgeable staff and best of all I just hand them my list and they do the rest for me!!!!!!! To me there is nothing more confusing then shopping for game systems and video games theres just soo many. I just hand them my list and Im in and out!!!!!!!I love it. Great job gamestop!!!!!! Dont change!!!!!!

Great Place to Buy Games for my Son! Wish the Staff was a little more Helpful and not si Used Car Sales Person!

Helpful associates, friendly and when u cant find a game there, they will find one and have it shipped to the store. Reasonable prices, clean store.

Nice place, lots of cool stuff, and Patrick was cool and very helpful.

Strongsville local has nice people to help take care of you.

Gave me good tips for the rewards card and the staff were very helpful

Knowledgeable and helpfull staff well stocked, and my kids liked the interactive game stations.

Great service and always find what I need. My favorite gamestop to go to

Good selection for what you need, but the store feels cramped and the staff have some room to grow in customer service skills. Overall, a fairly average GameStop.

Amazing customer service!

Never have issues with staff, but always have issues trying to trade stuff in. Gamestop in general lowballs the hell out of you, I can get better deals if I sell it online

I love the service except for one jerk. He looks emo and was super rude to me

People were rude here and gave me false information on the return policy. This gamestop in particular is my least go to

Cant say enough great things about the staff here. I trust them and they have helped me everytime, even if I have no idea what Im looking for.

Always find good help

Staff is always great and knowledgeable

Very helpful, knowledgeable staff!

Thanks Emily you rock!!! great service with a smile

Excellent customer service

Great service

Gamers Unite.

Very good and the service was famanamal

Great supervisor at the greens

Love it

Knowledgeable staff.

Quick and organized

Awesome staff!!

Love it here!

Decent selection

Very helpful

Good place

Friendly staff

Best Store Ever!!!!

Exalant service & nolage