My wallet had gotten stolen and I didn’t have the receipt to return a tent that I had bought. The women at customer service was very helpful and showed immediate concern. I got my return! She was fast and friendly. Excellent service.

I wanted to give a shout out to Target and your employees! You have hands down the best customer service that I have seen in our area. Every single time I have been shopping in your store, I have been greeted by every single employee I have encountered. Also when I am shopping I dont have to deal with an employee stocking shelves or online shopping, taking up a whole isle, like I do at other stores. I really appreciate the respect for your customers that you show! Thank you!!!!!!

I went into Target at 9:25 pm with 35 min left until closing time. I grabbed 3 dresses and went to the fitting room. I had a worker say I had 10 min. No hello, just an order with a nasty tone. I said ok. I tried on a dress right away in the changing room and they shut the lights off on me. There were 4 employees in that changing area and not one would turn their phone light on for me to see. It was pitch black and i couldnt see to put my clothes back on . But they called the guy to come yell security to hurry me out. It was ridiculous. When i got to the front of the store there were 2 registers with full lines.Young snot nose employees with no customer service skillsThankfully 2 nice girls Amanda and a Donavun were there up front. They were the only employees with any manners that night

Such a great place to shop. The staff is Friendly and the selection of most things is usually very good. A definite upgrade from the mart.

Its always clean and everyone is professional.

Beautiful store and nice employees. It was almost store closing . I had the nicest YOUNG cashier. She was so helpful and polite. And even when I was leaving I over heard her being the same polite to the lady behind me. We as SENIORS dont often get THAT!

Bar far the best customer service I’ve had at any target. The two guys working the cart and self checkout area made my experience. I didn’t get their names but *chefs kiss

The employees were super friendly and helpful. Ian was an extremely kind and positive employee. Easily one of the best experiences I’ve had with customer service!

Who doesnt love Target!!! LOVE the pick up ...curbside. Delivery person was so friendly! Always have a very good experience when using the curbside...actually, whenever Im inside, also!

The employees at this Target are SO friendly and helpful. Ian was working in the self checkout section and he had such a positive attitude and was always helping people out. Hands down the best Target i’ve been to.

Clean, well kept store. Customer service was great.

The service is prompt and the team is friendly. The 2 hour pick up time is WONDERFUL!

I would give ten stars if I could. Love coming here because the employees are super nice and helpful.

I had the most amazing online/curbside pick up shopping experience at this store!I forgot items we needed and ended up with 4 consecutive orders! Everything was available, all orders came out at once and the team member loaded everything in the car! Everything was available, not one item needed to be replaced. Thank you to all target employees at this branch, you folks all rock!!!

I love target. Love the people who work here. Selection is good. Service is great. Clean. Fast. Friendly v

Friendly workers. Great selections in clothes, books, shoes. Good prices in the food dept

The customer service/cashier was amazing! Store was clean and organized and had everything I needed in stock.

Thanks to Conrad, my return was a breeze and I left with the product number so I can order online!

I was disappointed at the fact I was told the silk dairy free heavy whipping cream was here with 10 in stock. I asked someone to check and he confirmed same information I received at another target. I didnt locate product. Returned to same person he indicated it was 4 on floor and non in the back. I indicated it was non, but for entire day when searching through Google it says they had it in stock. Please update your systems.

Hands down the worst target around. Employees make up their own rules.

Employees are very lazy. It’s unprofessional to text and sit on FaceTime when you’re supposed to be working. Do better.

Kind of dirty, nice staff and good selection

Target has the low prices at quality condition for me. It is a clean and safe store to shop also.

Store is very clean and always welcoming. Staff is friendly and helpful.

Shame on you for reinstating your mask mandate.

They have some really nice clothing and home goods. Stock levels are good. Still dont allow access to fitting rooms.

I had a very unique issue that needed resolved, and despite me being not the “happiest of campers” over the two days that it took, the store manager, Tyler, found a solution that worked for me and the store. Very excellent customer service. Although the issue was pretty severe and could’ve swayed me away from doing business at this store again, I will still be shopping at this target regularly, as I mentioned above, wonderful customer service.

You went a bad experience at target. Walk up to guest services and have a conversation with juls.

AMAZING CUSTOMER SERVICE. The employees are great and always helpful. Someone even offered to scan some items today to see if they had different sizes in the back. Really appreciate the effort and prefer this store over all.

GREAT CUSTOMER SERVICE

Order pick up was great...but this is the FILTHIEST store ever Disgusting restroom, floors are GROSS when mopped last....carpet in womens clothing when swept last???? Will not be going back to this location.

It was smooth no hassle or long lines

I love Target!

I love our Target store! It’s always clean and easy to find whatever it is I need. I love the order and drive up option even more! The Target app is easy to use. Up to date. Easy to find what I am looking for and place my order. This store is always fast at pulling my order together, all my items have always been in the order and in good condition. The employees are fast at bringing my order to my car, always kind and smiling and pleasant to interact with. I place a drive up order once or twice a week!

Messed up my pickup order, did not include all my purchased items

I am over 70 and it is so nice to be able to pull up at the store and have someone put my order in my trunk. I only wish that Target would sell paper products and Lysol, etc for pick up. This is very hard for me since I do not want to risk going in a store at this time.

Strongsville, Ohio. Target is a beautiful place to shop! Aesthetic room decor and almost everything you need, such as kitchen utensils, food, electronics and more. I’ve bought almost everything! I’ve past a star due to unorganized shelf’s, I’ve shopped here many times but nothing has changed needs an update and things can be placed places they shouldn’t be.

It was very easy to order my rocking unicorn at 10pm on-line. . . using PayPal. It was ready the next morning to pick up at the store. Everyone helping me was extremely pleasant, the pick-up only took a few minutes, (no line!! 😀) and the toy is adorable and just as described.

Ease of ordering, and picking up at the drive up. I could get used to this!! Super friendly both times Ive been there. I love Target!

I used the self-checkout today but one of the cashiers, I think her name is Denise?, helped me as I was using a gift card and was unsure of how to use it with my Target/cartwheel app. She is ALWAYS so nice and so pleasant and so helpful. I really appreciate her being there!

Target is my go to store. Staff is friendly. Store is clean and organized. Selection is up to date. Grab a Starbucks and walk every aisle, it’s intoxicating!

Great customer service experience! I recently used the online ordering process for a curbside pick up of my item. My husband did not have the app which would trigger him when he got to the store for them to bring out the item to the car. I called customer service and they could not be nicer and more accommodating and said just to have him call them when he got to the store at the outside pick up location. They ran the item out to my husband’s car and I had my item within two hours of purchasing it online. Probably one of the best customer service experiences I have ever had! Congrats to Target for actually training people on how to properly handle customers and create a great customer service department! I will definitely use their curbside pick up online ordering process again.

Fast and friendly

The store puts off a VERY nice vibe even in Covid times. Always relatively clean and most employees i can tell are super helpful.

Quick and easy curbside pickup without having to go into the store for high risk people during pandemic

Awesome customer service

I relied heavily on the drive up option to get groceries, as I live with immunocompromised family and this is a stressful time for me. I wrote a note in huge letters that had my first name and order number, with instructions to please put in the open trunk. This had worked repeatedly in the past.This time a woman came out, dropped our order on the ground, then came to my window with no mask, literally yelling at me to open the window. She wanted my last name, when every other time my first has been fine. I yelled it but she kept yelling to open the window. I refused and she loudly complained to another team member I refused to open my window. She eventually put the bags in my trunk, slamming it shut so hard my seat rattled. I am in tears. I never plan on using target again since they’re happy with this kind of dangerous and rude service.

Great custoner service...they are putting forward extra safety measures to keep us safe.

I like the variety of brands Target offers and the layout and cleanliness of the store. This particular store is my go-to because they always have what I need in stock and provide great customer service.

I will never in my life shop this store again possibly never even a Target again. I ordered an item for same-day pickup in store. I went to pick up my item after being emailed a notification that the item was ready when I arrived at the store customer service told me the item in fact was not ready but they had several on the shelf and if I went and purchased one off the shelf and did not pick up the one I was supposed to act customer service that I would not be charged for the one I ordered online this was completely untrue and I was charged for an item that I did not receive now Target wants to give me a gift card in place of the item oh, the item cost over $100 it was a drone and I have no desire and being forced to spend my money at Target because their staff was too lazy to go and pick up an item from the back of the store while I was standing at customer service there were several teenagers standing at customer service today of my order and no one would help me they just kept telling me the same thing go buy one and you will not be charged for the one you ordered. Ill be making sure that this is all well advertised across my social media as well as with my fellow influencers. I have never had such lack of customer service from a Target in my entire life this includes Target corporate when I called them to resolve this issue Im currently out over $103 and stuck waiting because of the lack of Education in their staff or willingness to even do the job that they are supposed to do.

This is your average target. The cashier was her friendly to my 3 year old and gave him free stickers.

Excellent products, product selection, and good service

Your store is always clean, you are taking extra steps to make sure it is a clean, safe place to shop. Your employees are always friendly and helpful.

It’s Target...no explanation needed

When my wife sees a product on the internet she goes to Target to see if she can buy it there first. A hands on experience for new unfamiliar products is a must. Besides, shopping in a brick and mortar is like taking a vacation to see real people and to get exercise. Who vacations on the internet? I myself like the clean accessible bathrooms and coffee kiosk with tables. I often sit with my coffee to give my wife more time to shop. Her shopping experience is rarely less than 30 minutes but she likes me to come.

I go to the Target a good amount of times because of how conformant the location is for me. It is always stocked and the workers are all nice. There really isn’t anything wrong with this Target. Plus it’s never too busy which I like compared to a Walmart or Giant Eagle. They almost always have what I’m looking for. I have only had one bad experience. I guess someone returned a deodorant and they put it back on the shelf and I bought it not knowing. Well that person had already used it and when I took the top off in the car it didn’t have that cap on it. Plus it looked used. I took it back and got another one and it did indeed have the cap. But other than that, this is a great Target!

Everything was perfect!

Fast speedy returns, easy check out, good selection

The young girl was so friendly.

Target merchandise is good quality and stylish!

The store is neat and usually has what I need. This Target is usually my go to store to get so many things from some food items to clothes to gifts.

Good store, nice selection

The employee brought out our order FAST and was friendly and quick!

Clean organized safety in place and friendly workers

Store is always clean and employees are friendly and willing to help... but they dont hover or bother you!

Simplicity of pick up, availability of items.

Clean and nice employees. Always stocked

Clean, friendly employees.

The people we know and have been fortunate to know there.

I have 2 very close friends who work here. I will only go in if I know they are there. I am 22 and I am followed and usually harassed. The managers here are so rude and not willing to help. I had a $25 gift card that I just bought and never used and they would not accept it because it wasnt valid. I went to where I bought it and they said it was valid. I tried to use it in Parma and they accepted it. Okay fine maybe the gift card was bad but wow you didnt have to be so awful and rude about it.

Disappointed in Targets price match policy. Purchased a speaker that I found cheaper on Amazon and I was told they only price match after the holiday.?!I will just return it all together and buy it on Amazon. Makes no sense. Let me down Target.

Friendly and helpful staff

The pharmacists there, all of them are amazing! Helpful, friendly, honestly the best!

Bad customer service; i think its a game to them to see how many times they can tell you what they cant do for you. Shop on line and pick up in store and what ever you do dont have a problem with anything because they will just tell you they cant fix it.......

This target is identical to the one in steelyard. It is nice so that you can feel like you are in a familiar setting wherever you go. The goods are quality, and the people are fantastic. Groceries, electronics, apparel, you name it, you can get it here.

I try to avoid this Target but since I was close by decided to try again. Every time I try to shop they are rearranging the store. The signs are wrong, nothing is stocked and employees have no idea where anything is. I tried shopping here two months ago and they had the same issue. I prefer Parma which has more selection and has a better layout with items actually stocked. I love Target and will continue to shop but not at this location.

We love target however not this branch, the manager on duty When we were there. I believe her name is Bonnie Fisher. was Very very rude and rolled her eyes and raising her voice. no professionalism what so ever made me and my wife very uncomfortable. . As well as Cashier Lead /security Berman .. Very very unhappy with level of service this branch has.

Just has some of the nicest stuff and usually its reasonably priced

Very quick pickup in store with online ordering!

I love Target. With the deals they run on diapers and baby stuff... their deals give them the lowest prices and I have 2 toddlers so Ive literally built a spreadsheet to do price comparisons! Even lower than a BJs or Costco!! Ive also never met an unfriendly employee. Their home decor and clothing are really in style and quality. Im addicted to Cat & Jack for my kids!! Ill admit it: Im a Target Mom!! :) (Its my happy place. LOL)

The store is always well stocked with the things I am looking for. I especially like that I can search the location of things with the target app.

Store is fine but the food court is filthy and sticky. Staff will pretend they dont see you until you ask for help. Poor customer service.

Love Target! Has everything I need and love that I can use coupons, Cartwheel and my Red Card. Always save money!!

Absolutely a pleasure shopping here. Target has some incredible merchandise right now. Strongsville Target has the nicest team members.

Rude customer service all around. No one does their job or policy the same. Clean house or retrain. Absolute joke and giving me runaround answers.

The store is always very clean and well stocked. The employees are friendly and ask if they can help.

Two of the staff members - Amber and Ally - went above and beyond for me. I dont want others taking advantage of them so I wont go into detail, but they absolutely went the extra mile when I came to pick up an online order. I like that this location usually has the stock that my smaller local store doesnt have. Benefits of being in this Strongsville plaza. Thank you to the young women who work here and thank you for management for doing what you do!

About average for Target. Feels a bit smaller than stores in Avon and Rocky River. Nothing great, nothing terrible.I wish it opened earlier... I had to get there before work one time and ended up being late to work since I absolutely had to run in beforehand.

Great service

Targets prices are highly competitive and they have great products.

Terrible management. Very rude and dishonest. Treats costumers very poorly.

Targets staff are generally courteous and very knowledgeable of their position.

For my 1 year old birthday her received the same gift twice which was a 3 in 1 little tikes basketball hoop, soccer and bowling toy. Parma location told me that they can look up my receipt I just need the register number and approximate time. My husband had no problem returning the item. Now I try to return a item with the same situation but at this target and I was told by a store associate they couldn’t find the receipt even with all the information I gave them and that it didn’t matter because they do not do returns. Bonnie who was the manager on shift was unapologetic once I called customer relations and they were able to email me the receipt that they some how couldn’t find. She proceeded a conversation with “well mistakes happen”. She watched as her store associate was rude and did not bat an eye to say that is not how you talk to or treat customers.

I was waited on quickly enough, but I was given an item that was already used and returned by another customer. Unfortunately, I did not realize that until I got home and saw it had been opened, parts were missing, and human hair was in the box. When I came back, there was trouble functioning the exchange for a new item and I am now unclear if I could return the item I have if by some chance it does not work. Very disappointing in every way.

They don’t pull “recalled” items off the shelf and it’s not until you try to purchase, they refuse to sell it to you. There is also no actual publicized recall on said item. The customer service was terrible throughout this process as well. I will never go to this store again.

This place let anything go. I was made fun of by this one guy and they never did anything about it. And they discrimanated against my disability awful place to work for!

Clean and bright... Customers do not act like Walmart customers. Very pleasant shopping experience

My trip tonight at Target was by far the best one I have ever had at any other Target. The Strongsville Target in Ohio has amazing employees. My friend and I walked in and we were greeted by a kind gentleman, Trenton George. He helped my friend and I find the best outfits to buy and I definetly walked out of the store with more than I needed, but he made me feel so good about my purchases that I have no regrets. Trying on clothes in the dressing room is usually a hassle and drag, but Maddie (Maddison) was also very kind and helped me pick out what to buy and not buy. Both her and Trenton were helping my friend and I and I feel like I made two new friends! They even helped me find other items that I needed in the store. Trenton was like my own personal shopper. It was incredible service. When I approached the guest service desk to checkout, being that the cash registers had closed for the night because I was the last one out, Conrad P. Checked both of my friend and I out and hooked us up with an awesome sale deal that had ended a day or two before we came, but he gave us the sale anyways because of his generous boss, Bonnie, who let him give us the discounted sale. I thanked Bonnie with a hug even though I had just met her, but I felt so welcomed and appreciated by the Strongsville Target staff that I will definetly recommend anyone to go. Thank you Strongsville Target!

Good displays, nice product selection, reasonable prices

This is the 4th time in 3 months I have been charge multiple time for one item. Today I was charge six times for 1 carton of eggs. Otherwise the store is great. There is no issue getting the charges refunded it is just a hassle. How on earth does something get scanned 6 times. According to the girl at the service desk it has been happening a lot because they are having issues with the scanners. Maybe they should update their scanners. They should have their cashiers double check the receipts. I would recommend always checking your receipt before you leave the store which I forgot to do today.