My package was dropped off at this Walgreens at 13 e army trail road on Thursday 10/21/21 at 4.54pm for overnight delivery. I received message on tracking that package is delayed and has not been picked up. Called FedEx they told me to call Walgreens and when called Walgreens. Someone picked up phone from office and was not willing to help. Didn’t want to give me his name or the name of the manager. Just told me to call Walgreens at 1-800 number. He didn’t listen and tried to understand my frustration that my package has important info. I called at 11.20am on 10/25/21 if someone can find out who answered the phone. Very disappointed that not only he didn’t take care of my issue he didn’t give me his name and his manager or the manager of Walgreens location.

Waiting for over an hour for my Covid booster. What’s the point of making an appointment then? They need to hire more pharmacy staff.

1) people who have problems with their prescription should be made to come inside instead of arguing with the cashier from the drive through for 30 minutes. This should be a policy and not put on the cashier to decide. Bad management.2) they once prescribed my daughter a medication (amitryptaline) with a direct extreme contraindication to one she was already on and was prescribed by Walgreens, clonidine. She ended up having her bp go up to like 215/125. I thought this was the whole point of keeping your meds all in one computer system?? Bad pharmacist

The pharmacy here is awful. Change your Walgreens to a different one

Drive up is the worst ever ! Not ready when promised and terrible cashierat the drive up

Pharmacy is SLOWWWW, they dont CARE to even acknowledge. Got a buncha Duds working back there. (((AVOID THIS LOCATION IF YOU CAN)))

The absolute WORST Walgreens in the NW Suburbs. Prescriptions are always delayed. The wait times in the store and in the drive-thru are RIDICULOUS. They always have staff standing around. This place is a JOKE.

Give credit were credit is due.I had uploaded a very important and time sensitive family photo online on the morning of 10/22/19. The photo was important as it was needed to complete a Family tribute to our Grandmother who had just passed.The photo was ready for pick for pick up in less than a half hour. When I got there, prior to paying I checked out the picture only to to see that half of one of the Family members was cut out of the picture. This is where the five star customer service came in... Cassandra asked if I had the pic on my phone, I did so, her and Emily went at it working together to get the picture cropped properly and reprinted in less than 15 minutes. Keep up the great service Ladies... retail issues can be tough but, you handled it perfect... Thank you!

This Walgreens pharmacy is awful. Do not use if you like quality service.

Very knowledgeable and friendly staff. They always ask if you have any questions for the pharmacist.

They know how to make you feel good. Great staff. And awesome pharmacy. Thanks again

I went into this store (Friday night ) The staff who worked tonight were wonderful. Excellent customer service, !!

Pharmacy sucks. Horrible hours and long lines. Any other Walgreens I have visited is so much better.

The pharmacy is soooooo slow at this location! However the pharmacists are very nice and helpful. I just Hate their long wait times. They really need to hire more pharmacy techs.

My Father passed away this past Wed. and my mother wanted two photos blown up for the memorial service. Walmart lost the order 12 hours before the service. On the morning of the service I came to this Walgreens and explained what had happened and that I needed a rush on the processing. The gentleman running the photo counter stopped production of other developing and processed my enlargements immediately. It is so nice to have someone that is understanding and goes above and beyond. Thank you. I dont remember the gentlemans name but he was working this morning at 9:00. 2/13/17 and deserves some kudos..

Completely typical location with everything youd expect.

Was going to by 2 items one was in the clearance area the other across the aisle. So I asked the cashier what was the price and if its on clearance . She asked the manager. The manager with out looking said I know where you got it from and thats not the clearance area. She was extremely rude and very unprofessional. I see how they value customers. I will not set foot at this location.

Desiree was not the customer service friendly type of person you would like working for any company. Walgreens mgmt should check up on their employees . I have been using Walgreens for years bur if this is how i expect to be addressed with simple questions then i look elsewhere. She took no time to take my call and question. No thank you for calling. I wont patron this Walgreens anymore.

I have had it with this Pharmacy. There is always a long delay in getting prescriptions filled. I can understand if they are busy but when it happens every time it is more of a poor management and lazy employee issue. The pharmacy techs even have the nerve to lie to your face and tell you that they just received the script when in reality they just dont know what they are doing. Why cant I give zero stars.

I bought some fungus cream here. If you have a fungus get some cream.

Colleen was very nice and helpful

There is always an issue when i order and sometimes i wait 4 hrs to get my medicine - I used to use Walgreens in north suburbs where i always receive excellent service - but here, in this walrgreens service is not good

Given wrong medication. After being on the same medication for 2 years. Didnt even call the doctor to check and see if it had changed and especially when 2 break thru pain meds given.

Very overpriced for stuff you can get for a $1

The staff is nice, but looks tired and not interested in the job they have.

I visit this store often and these reviews as I read were wrong. Every time I need an item that may be empty or may have moved the clerks took the time to see if they were in the store. Its my opinion only but I stand by it. The staff should be proud.

Good service.

I have had nothing but good experiences with this Walgreens.

Could be better.

I havent had any problems, all these complainers are just cry babies.

The pharmacy staff here is horrible. The pharmacy manager is rude and inpatient. Will never do business here again!

Dont go !!!! Sucks!!!!! Just go to CVS or Target!!!!