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P.C. Richard & Son
2229 NY-347, Stony Brook, NY 11790, United States
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P.C. Richard & Son
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Ca
Review №1

My salesman Nelson was just the best !!!I’ve aways had good experiences with PC Richards but Nelson really was exceptional.He was very knowledgeable about all of his products and without being pushy explainedthe products with all of their differences.What really blew my mind was when he found out how close my house was to the store he offered to come to my house to look at the hook up i needed to see if i would incur any extra charges because money was an issue.He absolutely went the extra mile.You really struck it rich when u hired NelsonI’m looking forward to my next PC Richardspurchase with Nelson.

Gr
Review №2

Got my college dorm refrigerator here, as well as some small appliances. The staff were very helpful and courteous, and I was offered assistance quickly. The prices are great, and sometimes there are deals that are way too good to turn down!

Em
Review №3

We came in tonight needing a new washer and new tv as they both kicked the bucket the same week. Of course, right?! But we walked in and Nelson helped us right away. He got us in and out and was extremely helpful. My husband had questions about other products that he said he can help with next time he’s in. I highly recommend this PC Richards and especially recommend Nelson.

as
Review №4

After shopping around a bit for car radios, I landed on PC Richard and I’m glad I did. Paul went above and beyond with my installation, even going so far as to fix the cigarette lighter charger piece that had been giving me issues. He also noted some other things I could do and gave me some tips. He walked me through how to connect my phone at the end as well as show me some cool features. Very happy with my experience!

Fr
Review №5

Wonderful store and excellent customer service. My boyfriend and I have recently made a great purchase, which would not have been possible without the help of David. He is hands down, one of the best employees in the store. Not only is he direct and knowledgable but he genuinely cares about his customers and their satisfaction with various appliances/items. He has also gone out of his way multiple times to assist my family with large purchases. As adequate customer service is hard to come by these days, is it nice to see that some still exists. If your in the area and shopping in this store, request David; your experience will be that much better.

Ca
Review №6

Big tony was fantastic!! He welcomed us in such a warm way. He was extremly knowledgeable in our apple product and we are so grateful to have had him as our sales man. Definitely coming back to buy our Samsung fridge!Thank you so much big tony!!!

Pa
Review №7

My dryer decided to bite the dust during a hurricane and I was not able to get to the store so I called in and Nelson was able to help me order and setup delivery. He was 100% professional and was able to talk about the difference of the models so I was able to make an informed decision on what was best for my needs. I also appreciated that while calling in he answered on the first ring and I did not have to go through any automated bounce prompts. I highly recommend Nelson and the team at Stony Brook PC Richards.

Jo
Review №8

I had worked with Cirilo in 1974. He was a very conscientious supervisor and a pleasure to work for. When my husband and I were looking for appliances at P.C Richard’ s we were delighted to encounter Cirilo as one of your salesperson ‘s. We have sought out Cirilo for all of our appliances since. He has been very knowledgeable, helpful with our questions and accommodating in every way.

Ga
Review №9

Our salesman Nelson was very helpful with the purchase of our new refrigerator. We recommend him and this PC Richards store if you are shopping.

My
Review №10

I went to P.C Richards to purchase a mattress and David greeted us with open arms. He was nice and really helpful. He layed out a sheet protector to allow me to try out the different mattress. He also went into detail about the different matters to help me find the perfect one. After all that I found the perfect mattress for me. Make sure to ask for DAVID he was a great help.

Me
Review №11

We had a great experience with Cirilo. He was very knowledgeable about the products and searched for a washer and dryer that are in stock and can be delivered in two days. Very thankful since I have two kids and a broken dryer!

Ba
Review №12

Ibrahim is so great. Knowledgeable & friendly. He will take whatever time you need to make the right choice. Let you see reviews on the appliance you are thinking of buying. Go see him you wont be disappointed.

Mi
Review №13

I always shop here with David or Mike. Excellent customer service, the sales guys are very knowledgable. I highly recommend them!

Li
Review №14

I had the pleasure of purchasing all our kitchen appliances at P.C Richards in Stony Brook. We worked with Leo who was very knowledgeable and courteous a pleasure to work with. He answered all questions. It was a great experience. I would definitely recommend them. Ask for Leo..

Mi
Review №15

My parents have been shopping at PcRichards and working with Ibrahim for years. I just bought my own place and needed to replace my dishwasher. Ibrahim helped me with my purchase suggested a great dishwasher and made the process quick and easy!

MA
Review №16

Big Tony is a bright light in a dark sea of idiots. My wife and I were in the market for a refrigerator. We should have gone to PC Richards in Stony Brook first.We were lucky enough to meet Big Tony. That dude was product savvy and patient as Job with my wife & I as we opened every refrigerator door they had and answered questions in a way we comprehended.Consider any time you dont spend shopping with Big Tony wasted.

G.
Review №17

Over the course of the past several months, I have purchased 3 appliances from sales associate David Black at PC Richard & Son of Stony Brook. Two of the 3 items were needed for a kitchen remodel that was already in progress and they were unfortunately out of stock. In fact, they were out of stock through out all other local retailers as well.I chose to keep my order with PC Richard and trusted that they would produce the items in a timely manner, which they have. David was great with communication and always returned my calls promptly. PCs delivery service personnel were prompt and courteous.

Da
Review №18

Cirillo was extremely helpful! The store manager was very accommodating as well. I highly recommend this location.

Je
Review №19

Cirilo was very helpful. He took the time to make sure we understood the product and the services that were included. Very knowledgeable.

Ke
Review №20

Cirilo assisted me selecting and purchasing a dishwasher today. He was very knowledgeable, friendly and professional. Great experience!

Sh
Review №21

I always see Gary and he’s wonderful. We always go back to him and we have been dealing with him for years. I highly recommend seeing Gary! He’s the only salesperson I deal with! He’s polite, considerate and takes his time to give us the best quality merchandise!

Do
Review №22

Purchased a new TV with Ibrahim. Easy to work with, knowledgeable and fast service. Highly recommend. No aggravation.

Li
Review №23

Tony from the Stony Brook store was the absolute perfect sales person to do business with.Extremely helpful and knowledgeable.A delight to work with.Come see him.I highly recommend.

D
Review №24

Worked Cirilo on purchasing our new washer and Dryer. He was very knowledgeable and an awesome gentlemen. Made our shopping experience at PC Richards & son a good one . Thanks Cirilo awesome p

Fr
Review №25

Thank you so much to big Tony, very helpful and informative. Excellent customer service … ask for TONY.

Br
Review №26

Just had a great, no pressure buying experience at the Stony Brook store. Got a 75 inch TV, surround sound package, and all the ancillary supplies. Great selection and the had the exact tv I had researched earlier. Would definitely recommend them.

Ma
Review №27

My dryer was in need of a repair under our warranty. We called and spoke to Gerard at P.C. Richard & Son. He arranged for a prompt appointment for service. Our dryer repair is complete and the service was excellent. We appreciate Gerard expediting the repair with his service department. Thank you. We highly recommend Gerard at the Stony Brook store.

st
Review №28

Was shopping for a Weber grill and called the Stony Brook store. Spoke with a gentleman named Nelson who was extremely helpful in finding the right grill for our needs. Would recommend the store and Nelson to anyone in looking to buy anything from PC Richards.

Va
Review №29

Excellent service!! I was unable to get to the store and Phillip helped me over the phone. He was knowledgeable about the products and very patient with me. I will certainly be visiting this location in the future.

Ev
Review №30

🌟🌟🌟🌟🌟 For my salesperson, David B. Very attentive & personable. He was able to find a specific dryer for me, at a great price and within my time frame. A snafu with the delivery was immediately taken care of by him personally. Will be asking for him again for future purchases.

Fr
Review №31

Had a great experience with Cirilo at the Stonybrook location. Very helpful, knowledgeable and courteous. Thank you!

Je
Review №32

Had an EXCELLENT shopping experience with David. I wish to thank him and the management team for answering all of my questions and taking good care of me!

St
Review №33

I recently purchased a sound system at this store and I was very satisfied with my experience. The staff, including Phil Massaro, were very informative and more than helpful in my purchase. I will definitely be returning to this store for my electronic needs and I recommend others do as well

Ke
Review №34

Tony at PC Richard was excellent and found all the appliances we needed. Very helpful, polite and professional.

jo
Review №35

I must commend Gerard and Nelson in regards to my experience with PC Richard. They went out of their way to help me make a decision in regards to a major purchase and arrange delivery and set up of same. They explained everything in detail to me in regards to options and possibilities. I can highly recommend anyone to seek them out. Well done. 👍

An
Review №36

Great job by Cirilo. Very helpful …I got exactly what I was looking for!

Ry
Review №37

Don’t buy an appliance or electronic anywhere else! Abraham and staff made things as easy as possible and I walked out a beyond satisfied customer. Any TVs, fridges, washers or dryers or anything else, I’m coming straight to Abraham at PC Richards. Thank you for your service!

Kr
Review №38

We had the pleasure of working with Mike! He was so helpful, very knowledgeable and made the whole process so easy. We were shopping around for a new set of kitchen appliances and were so overwhelmed and under impressed with the other places we had been too (Home Depot, Loews etc). Mike was friendly and made it enjoyable. It was a marathon not a sprint for us, but he stayed in touch and helped in anyway he could. Highly recommend this place and this guy !

Ro
Review №39

I did my research and knew what dryers I was interested in. Cirilo answered my questions and clarified information regarding the dryer’s dimensions. Nothing negative to say about the experience.

Ke
Review №40

Ibrahim is always phenomenal to work with. Very helpful and courteous. I’ve conducted many transactions over the years and will continue to do business with him. -Thanks!

Le
Review №41

Every other place I called did not give me the time of day and avoided my questions or immediately said they couldnt help. When I called pc Richards, Nelson found exactly what I needed right there on the phone. Immediately started doing research over the phone for me to see what would work for me. No hassle what so ever, one of the most painless over-the-phone/online purchases Ive ever made. I highly recommend Nelson as a salesman to deal with when purchasing your next appliance. Could not be happier. 10 out of 10, amazing customer service.

St
Review №42

Great experience. Thank you for all of your help. Super fast delivery too.

Ri
Review №43

Great experience. Salesman was very helpful. We explained what we were looking for and he took us right to it. No pushy upsell or anything like that. Very happy with the experience. Highly recommend this store.

Mo
Review №44

Tony helped us. Very professional easy going. Guided us well in the selection of our fridge

Jo
Review №45

Cirilo was great!Very knowledgeable...Listened to what I wanted and made it happen!

Ke
Review №46

We purchased all our appliances from PC Richards for our home renovation. David Black in Lake Grove was a superstar! He helped us with everything and was exceptionally knowledgeable, friendly, professional, and accommodating. He made what we thought would be miserable experience into something we truly enjoyed.

An
Review №47

Today I had the pleasure of speaking with Nelson at the Stony Brook Showroom.Nelson helped me tremendously with professionalism, courtesy, and patience. I will definitely return for future needs. Anne

Kr
Review №48

FIVE STARS!!!!!I wanted to upgrade and redecorate my bedroom. This included a new TV and Bed. The store manager Phil took the time help us find what we needed and I couldn’t be happier!!! He even found us a wall mount for the TV. Thank you Phil and P.C. Richards! I never want to leave my new room :)

Ry
Review №49

Nelson was great and extremely knowledgeable of everything I purchased. Will be back soon!

Bi
Review №50

Our salesman Gary is awesome. Knowledgeable, helpful and patients. Need a new refrigerator quickly and he came through. We also ended up buying a new range and range hoodThanks Gary

Ma
Review №51

When I first came into PC Richards I was not yet ready to purchase a dryer - just getting a feel for what was available. In spite of my not being ready to purchase anything, Nelson was wonderful as he explained everything to me. He was helpful, very knowledgeable, caring and personable. When I determined that my old dryer couldn’t be repaired, I came back to see Nelson. Once again, he was extremely helpful and understood my needs. I came back to the store because of Nelson & P C Richards reputation.

Me
Review №52

I had a wonderful experience with Nelson! He walked me though every product I was seeking and explained everything in detail. Will def purchase from them again!

An
Review №53

Purchased a whirlpool washer machine from Terry. He was excellent to work with, very friendly and very helpful. Great customer service. Thank you!

Cy
Review №54

Leo is always so kind and knowledgeable. Strongly recommend PC Richard and asking to have Leo help with your purchase!

Al
Review №55

Thanks so much to Big Tony, he was super helpful! Very happy with our purchase!

Ja
Review №56

Thank you Gerard the manager at PC Richards in Stony Brook. Thank you for going out of your way and getting me the right air conditioner and sleeve today. My daughters room is ice cold. You are an amazing and kind and genuine guy. Much appreciated. I give you five stars and PC Richards 10 Stars. What a great company. PC Richards separates the men from the boys! Thank you so very much from the Heatons in Selden NY!

Ja
Review №57

Smooth experience. Ibrahim directed us to what we were looking for.

Po
Review №58

Purchased a MacBook Air at the location at Lake Grove, service was exceptional, was assisted by Ibrahim and he was extremely nice and helpful.

Gi
Review №59

Go to PC Stony Brook and ask for Michael!!!!I typically don’t shop at big brand stores like PC because I always feel taken advantage of.... Michael from PC Stony Brook went above and beyond and changed my view on big brand stores. As long as your led by the right sales tech makes all the difference. Michael found me a better TV for a better price then I was looking to pay AND DISCOUNTED IT!!!! I typically don’t write reviews but this experience deserved it. Go to PC Stony Brook and ask for Michael, I know I will return for all my appliance needs!!! You won’t be disappointed!!!!

Da
Review №60

We had to purchase a new air conditioner and Abraham was more than helpful, friendly and helped us get the best deal possible.

da
Review №61

Nelson was very helpful and knowledgeable about product line. He was fast and efficient and got me in an out of store quickly .. no hassle! Would recommend him as ur next sales representative!!!

Ji
Review №62

Nelson provided me with great customer service during today’s visit to the store.

An
Review №63

Mike at the stony brook location was a great help to us. He knew exactly what we needed and guided us in the right direction.

er
Review №64

Michael was great. Very knowledgeable and helpful. It was great to walk into the store and speak to someone who actually know what they are talking about.

Al
Review №65

Gary was so helpful and patient in providing us with the guidance to purchasing a new fridge. We were nervous about the fit and he was very thorough in making sure we purchased fridge that was right for us in terms of size and price. He was never pushy and we felt he was very honest. We would definitely come back to see Gary for our future needs.

Sh
Review №66

Gary was very knowledgeable & incredibly helpful. Worked hard to get our sale, and is a great guy! Heard hes single & very handsome!

Al
Review №67

Just left Stonybrook P.C. Richards. Dylan was the best. Very thorough and hooked me up with great pricing and exactly what i was looking for. Thanks Dylan.

Ka
Review №68

My transaction was as smooth as can be. Everyone at the store was very helpful a and made things very simple and quick. Nelson was the one who made the sale and Scott helped me to my car with everything. Fantastic customer service all around.

Al
Review №69

Joey D was an awesome help ! Great personality. Truly cares about his customers and is very knowledgeable with each product !

Mi
Review №70

Abrahim was very professional and knowledgeable about the merchandise. He made selecting my new washing machine very easy!

Er
Review №71

Tony helped us out picking our dishwasher! Very knowledgeable and friendly!

Da
Review №72

I was helped by Jarriel and Michael! They were both very knowledgeable and helped make the process of buying a fridge before a big storm quick and easy. I would recommend this location 10 times out of 10

G
Review №73

Dylan was excellent. He helped me quickly and painlessly get a purchase done when I was pressed for time before a big trip. I am very appreciative of his service and the great job you guys are doing.

Da
Review №74

My fiancé and I went into the store to replace our broken dryer and had a great experience. We were assisted through the entire process by Gary, who was extremely knowledgeable and friendly. We will definitely be repeat customers.

An
Review №75

Had an amazing experience at PC Richards was a quick and easy setup for my new washer and dryer purchase. Tony was awesome and helped me out with everything for it to go as smooth as possible! Thank you guys!

Th
Review №76

David Black was great! Impeccable service and knowledge. Great experience!

Jo
Review №77

Went to PC Richards in Stony Brook and they were very good knowledgeable and never pressured me to buy.

Su
Review №78

Cirilo is very efficient and knowledgeable. Professional and courtesy always.

Ph
Review №79

Nelson was a great help with tv and soundbar.

Vi
Review №80

Abraham and Tony were great in helping me find the right ac to fit an unorthodox window

Mi
Review №81

Honestly I havent been to PC Richards since 2008 when I had a car stereo installed and I can honestly say Ive been missing out. The second I walked in someone greeted me and asked if I needed help and again someone did when I was meandering around the store. The most helpful was the manager or the individual who I thought was the manager, Something Dodenhoff. At this point when I tell my friends about the experience I refer to him as Papa Dodo because he is as helpful as a father. This location is not the closest to me but Ill 100% be back.

Mi
Review №82

Stopped in to Stony Brook PC Richards to check on a few prices of items that I researched in other locations. Found the salesman Gary very knowledgeable and helpful. Purchased a new BBQ with accessories and a room air conditioner. Thanks PC!

Bi
Review №83

Abraham sold us a stove. He is the best sales person that I have ever met. Friendly. I recommend all my family and friends to him. He is very informative and explain everything in details. If anyone needs to purchase an item just go and see Abraham at PC Richards on 347 nesconset Hwy.B.Mahoney.

An
Review №84

I’ve been working with Leo Kasden for 10 years and he is the absolute best! I buy all my appliances from him and he gives me the best deals. I love working with him!!

Da
Review №85

Ibrahim Monem. I have returned to PC Richards Lake Grove several times because Ibrahim is one of the most knowledgeable and honest sales people i ever dealt with

Mo
Review №86

Shopped with David for a laptop computer. He helped me get an antivirus program for free and even setup my computer and installed the program for me. 5 stars!

rn
Review №87

Gary was beyond helpful! Thorough and very friendly!

Ni
Review №88

Leo is someone who is always willing to go the extra mile for people. I first met him many years ago and he was able to assist me when I was building my home and he helped me furnish my home with appliances. I was pleased then and I am pleased now. Years later and many appliances he always is able to make me happy. He has been “our guy” forever. My family for years has been going to Leo. Nothing but wonderful experiences. When people ask where to go for appliances we say go see Leo. PC Richards is blessed to have a loyal, hardworking and pleasant employee. Today it is hard to find reliable, hardworking employees. Always pleased and because of a Leo we continue to be PC Richard’s customers

An
Review №89

This was my first time in the Stony Brook store. I was pleasantly surprised by the service I received by Nelson. He was very knowledgeable and helpful with what I needed. I highly recommend going in to see him :).

As
Review №90

Went to the PC Richards in lake grove. Our salesman was David Black, i went in for 5 appliances and he was very knowledgeable of each appliance, made my visit a pleasure. I highly recommend David and this location for any future purchases.

Ro
Review №91

I came into the store looking for a new TV to buy for my new condo. Gary was awesome! Extremely knowledgeable and a great guy. If you need a TV go and speak to Gary!

Su
Review №92

I can always count on PC Richards to come through for me. I flip houses and rely on them for all my kitchen appliances. Big Tony in the Stony Brook store is the best. He found a full four piece package that could be delivered in my time frame. Thanks, PC Richards.

Ke
Review №93

Dave did a great job helping me out to exactly what I needed!

Ne
Review №94

Went to see Gary. He’s the only salesperson my family deals with. We have been going to him for years. I would never go to anybody else!

Er
Review №95

Ordered a dryer at the store on Wednesday 6/30/21 and was told it would be delivered that Saturday 7/3/21. That Friday we received a text message confirming the delivery between 9am-11am. Received a phone call at 10am saying apparently they have no more inventory of the dryer BUT they would sell us the one on the floor. Also we’re told that they would try to come today- if not Thursday??....which is 5 days from the initial delivery date. Called around 1:30 to inquire about the status and received a phone call back letting us know they would be there within 30 minutes. After about 40 minutes we placed a call back and speak with Ibrahim who sold us the dryer who he tells us it will be another 30-60 minutes. We were lied to multiple times by not having inventory in their warehouse and delivery time. We canceled the order and I would tell anyone DO NOT ORDER FROM P.C Richards & Son in Stony Brook and do NOT trust Ibrahim.

Rh
Review №96

Tony was great he answered all my questions and got me the air conditioner that I needed

An
Review №97

Tony was outstanding- taking time to turn around a very difficult couple of weeks Where a three-year-old LG washer can no longer be serviced, Tony went above and beyond securing the reimbursement of monies and the purchase of a brand new machine to be delivered within 48 hours! One can’t really ask more than that, thank you Tony from PC Richards!

Da
Review №98

We need a fridge last minute and cirilo was more then helpful! He had no problem answering questions and helping us with our Mother’s Day present! Thank you guys for the help!

Jo
Review №99

Worked with David Black., helpful, knowledgeable and I give the highest recommendation.

Ke
Review №100

Cirilo, Phil and Dylan…All star team. Can never go wrong doing business with P.C. Richard and Sons, thank you!

Information
69 Photos
100 Comments
4.9 Rating
  • Address:2229 NY-347, Stony Brook, NY 11790, United States
  • Site:https://pcrichard.com/Stores/New-York/Suffolk/Stony-Brook?utm_source=Google-My-Business&utm_medium=organic&utm_campaign=Google-My-Business
  • Phone:+1 631-738-9200
Categories
  • Appliance store
  • Car security system installer
  • Car stereo store
  • Computer store
  • Electronics store
  • Grill store
  • Office furniture store
  • Refrigerator store
  • Video game store
  • Washer & dryer store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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