We’ve been on the hunt for a very specific 4Runner for quite a while! They’re pretty non-existent right now, so we were excited when we saw this one in transit to Stockton. Sid & Boon in the internet sales department were both amazing! We inquired online & they were able to let us know as soon as this one hit the lot! We didn’t have a lot of time to complete the purchase, so they rushed to get us in & out in record time! Adam in finance was great too! Such an easy process! We love our new 4Runner and highly recommend Toyota Town of Stockton!

Like so many others, we were looking for a Venture for months only to find most were either pre sold before they even hit the lot or marked up thousands of dollars. To make matters more difficult the special edition was only made for ‘20 and ‘21 so we knew if we didn’t find one now we never would. Sid came to the rescue and we were so fortunate to work with him. He went above and beyond to ensure we were the first to know when the vehicle arrived off the boat. Thank you Sid for all your help, we are sure without it we would not have our dream rig!

Toyota Town of Stockton has great customer service! My service representative Jonathan is the Best! Always very polite and courteous. He makes sure I am totally satisfied with all my service needs on my vehicle before I leave his desk. Kudos to Jonathan for a job always well done!

I am a very satisfied customer. Excellent service and customer service! I highly recommend making an appointment. Go see Rick :) Thank you Toyota Town of Stockton!

Kevin Hamlin did an excellent job. He helped us get a specific 2021 Highlander we wanted. It was a great experience. Thank you!

Bought two vehicle recently from these guys. Sid and Boon were both very professional and helpful through the whole process. Highly recommended

Could be a lot more accurate with time estimates over the phone, and in person need to talk *through* the masks, especially since also the acrylic barriers.

Apart from a material miscue at the outset, I have nothing but praise for this dealership. While others are marking up above MSRP due to supply chain scarcity, Toyota Town of Stockton is doubling down on integrity. That’s the kind of corporate conscience that makes me happy to drive an hour to do business with them. I plan to buy my next vehicle from them too. In the meantime, I do not hesitate to recommend them to anyone searching for a car in today’s peculiar market.

Excellent service! Thank you Erick for taking care of my tire and getting me in for an oil change so I don’t have to make another appointment to come back.

Kue is the best! Detailed the things that needed to be done and did the job in a very timely manner! Great job!

We were towed out of the mountains to Toyota Stockton and were basically stranded. Eric Gomez and his team manager Tony were extremely helpful getting our car checked out while we waited even though we did not have an appointment. We were lucky that it was a minor fix and able to get on our way. We so appreciated their help and the car wash!

Very good customer service, I did a walk in service and got a free coupon for a car wash.

I was very pleased with my recent service appointment with Toyota of Stockton. Making an appointment truly helps avoid long wait times. The waiting area is spacious and they have tables for those who need to utilize a laptop.

Great experience. I told Sid what I wanted, he found me my Camry TRD. He had the paperwork in hand, and car gased up and ready to go when I arrived at the dealership. In and out in less than 40 min. These guys are great, I would definitely recommend them if you are in the market for a new or used car.

I have have had all my vehicles serviced here for years. Friendly and fast service is always provided. Staff are always available for answering questions and/or addressing issues with your Toyota! I recommend Stockton Toyota!!!

Thanks Tony. Who greeted us at the door and gave us great service. Was very direct and did not waste our time. We need more sales persons like him. We appreciate you. Keep it up.

Jonathan my service guy is great and always tries to fit me in when I forget to make an appointment. Comfortable waiting area. Car is always happy when they are finished.

I took my 11th gen Corolla here to get serviced multiple times according to the factory schedule. When I first got the car from Modesto Toyota, the alignment was off. The car would drift to the left. Each scheduled service included an alignment or inspection of it, so I did not specifically tell them the issue, figuring it would be solved upon inspection.Let me tell you, this place is sketchy and I wouldnt trust that they actually do much when they service your car. After 3 services, the car still had a bad alignment. So much for a 150-point inspection.A couple of years ago, I drove over a hole in the road. My bumper ended up becoming slightly misaligned by 1-2 millimeters. The radar cruise still worked fine for a year after that. After over a year, it stopped working. I took it in under factory warranty. They told me it worked fine and sent me back home after the 3-hour wait.I went back a couple months later to tell them it still isnt working. They then made me ride with the customer service rep, who drove my car around Stockton with me as passenger, just to see with their own eyes if it actually wasnt working. It proved it to be true.Back to the service department we went, where the technician then told me it was due to my front end. He accused me of getting into an accident, despite it being due to a hole in the road. I was slightly offended by this. They are horrible people here, who give no respect to their customers. The customer service rep even complained, saying, Im not lying, referencing my Yelp review. He seemed sort of antagonizing.Now, years later, Im wanting to replace my whole front end (at least whatever needs to be replaced for my radar cruise to work), and they are not wanting to work on my car by ignoring my messages. Yes, they remember who people are if they actually need something.Toyota Town is the most unprofessional, shady, and ghetto dealership Ive ever worked with. I loved Toyota as a brand, but this dealership completely changed my perspective on Toyota.

Outstanding service. I was so impressed by the Service Adviser who went out of his way to help me get my oil change completed quickly. And the free wash card that he gave me was really fantastic.The waiting area was very nice and comfortable. It was a great experience and I will be back!

Super awesome dealership I’ve purchased my 3rd car from. As the deal is made youre treated more than just another customer. Did my deal with Luis Rubio and he really went the extra mile. Ashley also helped us as we picked up the car and she was really helpful on the closing. Thanks again and can’t wait for the next purchase!

Ricky was very helpful. I did not have an appointment and Ricky listened to my concern and had my car ready to be repaired. The waiting lounge is very right and comfortable. Thank you for being so helpful and take my concerns away.

I didnt have a appointment and this is the first time I had my car serviced here on Friday afternoon. Kue is very friendly and professional, he was able to accommodate and got my car serviced in a hour. Job well done. I am really impressed as well as satisfied.

Peter was so helpful. Being disabled has been hard enough and he made everything easy as possible and we got the specific car we wanted. Customer service overall was excellent. Definitely coming back for a truck next! We love our 2021 camry!

I had my 2015 Camry serviced two days ago. But then again, I’ve had my cars serviced here since 1999. Despite the usual skepticism about taking your car to a dealer because some believe they’ll pay more than necessary, I’ve found my experiences at Toyota Town to be exceptional. Honesty, integrity, and exceeding my expectations are the norm at this dealership. Special thanks to Rick, (forgot his last name) for being welcoming and answering all my questions and concerns.

Great service and clean establishment with good ambiance. And thankful for our Toyota Service Advisor Rick Macias who is always great !!!

I just purchased my fourth Toyota,2021 Highlander. I love the staff Roger Allen, Suzy and Jason are amazing! Will be purchasing our 5th Toyota soon. I would highly recommend Toyota of Stockton.

Juan is really helpful trying to get me and my husband the highlander we want so hopefully it goes through love the customer service.

Toyota Town has always been a great help been with them for many years great service thank you Russ for all your help

Had my toyota Camry towed in not starting up after diagnostics was told engine was low on compression and my ecu was bad all 4 ignition coils need replace and fuse link was going to be over $5,000 to fix. So i had it towed to another shop after paying $400 to dealership for nothing turned out to be relay and security system needed to be rest cost me $250 been driving car for 2 weeks everyday no issues. Happy i took it to another shop before paying for parts i didnt need..

They have great service there.

MR.ERICK GOMEZ, @ TOYOTA TOWN OF STOCKTON, HE IS VERY PROFESSIONAL FRIENDLY KIND THOUROUGH DILLIGENT HAS AWESOME CUSTOMER SERVICE AND DOES HAVE AN AWESOME ATTITUDE. HE ALWAYS MAKES SURE MY VEHICLE IS RUNNING SMOOTH AND FULLY OPERATIONAL. HE ALWAYS IS NICE AND SO POLITE. I WILL ALWAYS COME BACK.SINCERELY,JOHN OLIVERI

They were very friendly, and compassionate as they made feel welcomed.Awesome customers service. Just like the Toyota song, Lets go places, Yes!!! you guys made me feel like I came to the right place.

Here we go. If I can give them zero stars I will. I have been in the market for a 4 runner for a month. I was interested in Barcelona Red. Yesterday Evening I was told that car has arrived but will not be available till the next morning by one of the hard working Sales man Ali. I was told Vehicle will not be sold unless the buyer does test drive and it clears inspection. I arrive at the site at 8:45 as requested. So does the salesman. After waiting 15 minutes at 9:15 am I was told Car still has not cleared inspection. At 9:30 one of the Mangers told Ali my sales rep that Car has been sold. Wow where did the inspection policy go. I even did the credit application, I was told for me to get this 2021 4Runner Venture if I get Toyotas extended warranty with 5.9% interest rate. I declined both as my bank offered 2.74%. Now what happened here is that Toyota Town is telling customers there is no mark up but they add this no needed.warranty package to make sales. I was not buying a Jeep that I need warranty. Never ever again I am giving these crooks my business. Much respect to the Sales person as he tried everything to help. I will be filing this complain to Toyota Motors as well.Upon having a conversation with Dealership Manager Jason Ken, He clearly made me understand that returning customers are their top Priority and rest of the buyers are only selected if no one else is interested. My take is do not waste peoples time or pull their credit unless a deal can be made. Not sure where all these 5 stars reviews are coming from. Shortage of cars is playing a bigger Role as well.

Personnel very attentive and the service was great. Mr. Russ Kamibayashi made you feel at home. Thank you.

Excellent service, professional staff, got my car fixed after a horrible experience at a repair place, etc. I will only have my car serviced at Toyota Town of Stockton.

Jackie, service advisor is great. I’m pleased with all the recommendations that was needed for my Toyota to be serviced. All the people there are so helpful and I would definitely recommend my family and friends to get service done there. Thank you Jackie;)

Bad experience here with bad customers service from Tony. Came in wanting more info about new Rav4 hybrid and was planning to cash the car out. Tony was rude and pushy asking us to finance the car when we intially told him we are planning to cash out the car. He made a remarks, where you going to get the money of 33k+ from?. I responded we get the money from the bank, of course. Well, first of all, we may not be rich or anything but, we are professional working couples(Im a doctor and my partner is a therapist) who have been saving up for these type of situations. If we can cash out the car, why are we asking to finance it? With no explanation, he took the credit check paper away from us and pushed us out. Well, we end up cashing a new 2022 honda hybrid that same day. Thanks Tony, you could have earned our business.

Went to get a part for my car. A small piece of plastic. They did not have the item. The item itself is more than $10, I was willing to pay that. Was told it could be ordered. I asked for it to be shipped to my house and was told that shipping was more than $20 by itself.

Had my highlanders break system serviced. It was a little bit expensive but I was ok with it since its the dealership and they can fix a mistake if one arises. SURPRISE, no help. I called, was referred to someone who didnt pick my call, never called back. Went there to resolve the issue, explained to 3 different people the problem with the car and all I was getting was, someone will be with you shortly. Not that there were no service reps.... almost 20 mins later, I had to leave. I bet the dealership policy is after weve taken your money, we no longer care. Now i have to drive 200 miles with an unreliable car THANK YOU VERY MUCH. NOT. NOT!!!!

Best car buying experience here. Everyone I dealt with was straightforward, professional, and courteous. Luis (internet sales), Boon, Randy, and Adam were all fantastic. I would highly recommend this dealership to my family and friends.

Had my car serviced and my sales advisor Jackie was awesome. She was really friendly and knowledgeable.

Everything was great and fast. Fastest in and out Ive ever experienced.Sid was prepared for my arrival and everything went smoothly. There are dealers closer to my home but they had the exact car I wanted and I driving it home in record time. Fully recommend this dealership.

Great experience with prompt response, advisor Rick Macias is very easy to work with, honest, knowledgeable & definitely will recommend him to everyone.

Would definitely go back to purchase another vehicle and referral someone to this Toyota. Peter melendez gave us a great experience here. His personality attitude was amazing. I didnt feel rushed into buying a car. I walked out with a car completely satisfied. Overall experience here was great.

Professional ethics. They are straight forward. They are the best. Would recommend here to go for services and purchase..

Jackie answer all my questions and provide excellent service.

I always get 5 star service at Toyota Town. Thank you for your service!

I have been taking my Camry to Toyota Town for the past couple of years and have always had wonderful service! Jonathan is my Service Advisor, and he always does an exceptional job at making sure my Camry is running at her best! Honest services performed by the best people qualified to care for your Toyota. The waiting area has ample room and very comfortable, very nice place to be at! I would definitely recommend taking your Toyota to be cared for at Toyota Town of Stockton!

A big shoutout for Asif Mahmood. Words cant help express how awesome he is.Will keep it short - He is the best you can get. Very very happy working with him. Got the 2021 Venza XLE. 🙂

Customer service can be a bit quicker. Walked inside the customer service area and to my surprise there was no line. Also, there was no greeting or acknowledgement from all 6 workers in front of their computers. I tried to get eye contact, but these zombie employees just stared at their screens. Usually I would say something but I was in no rush so I patiently waited. Time went by and for a second I thought I was invisible. Finally, after 8 minutes passed by someone finally called me to their station. In my opinion, thats slow when no one is in front of you and there is 6 workers helping nobody.

Last year I bought a highlander from here and came for the annual service this year.I don’t know how to thank Mr. Erick Gomez from service dept. You are very professional.He looked after my car very well. For a customer after sales is very important and Toyota town justifies each and every word. Definitely I will come again for my second car.

Very professional service team. My advisor, Rick, went above and beyond addressing every one of my concerns. I live closer to 2 other dealerships, but choose to have the service completed in Stockton because of the exceptional customer service

Absolutely excellent service! The best and most Professional Service I have ever seen at a car dealership.

I Have Only Been Here Twice.....With No Appt....They Immediately Came To Greet Me....And Both Times My Problems Were Taken Care Of.....That Day...Gene...The Service Manager.....Made Me Feel They Cared....Something I Have Not Felt....Anywhere.....

Had a great experience. I had an wonderful interaction with the service manager Steve Heminger. He was very accommodating and I think he needs to star in a commercial for Toyota town of stockton. A1 service and A1 management. I cant wait to be back!

Best place to get a car honest I’ll be back for another

EXCELLENT PLACE TREATED ME WELL SATISFIED

I am very happy with my experience with Toyota Town of Stockton. My sales associate, Pete, was very helpful and patient. I never felt pressured or uncomfortable. Since they sell Tacomas for MSRP, you can avoid the $10,000-$15,000 markup being charged up north in the city named after the pretty flower (ok, Roseville). Also it’s great to avoid all that back and forth haggling over the price. If you’re reading this, you’re probably all ready to buy, so get your butt over there and talk to Pete.

As always an excellent experience, whether it’s for service, parts, or in this case, purchasing a vehicle. It’s my 4th vehicle I’ve bought from Toyota Town and if I ever needed another one, this is where I’m going. There’s a reason for that and it’s so much more than being treated like family.

Very friendly very professional workers do everything they can to help you get what you want my experience on buying my first car was amazing I would definitely recommend them to others

Best customer service we received from Asif and staff. He went above and beyond to make sure we were satisfied. He was so patient with us did not rush us. At the end he went over all the specs in the car showed us how to work all the gadgets called me few days later to make sure if I was still happy and if I had any questions. We will definitely be back at Toyota Town of Stockton for future business.

Kevin Hamlin was my sales person. He did an excellent job. He is a straight shooter with no BS about what could or could not happen. I respected that very much and got the exact vehicle I wanted!Thank you Kevin

Usually I have great service at Toyota Town, but this time, my advisor was excellent. Russell had world-class customer service and was extremely welcoming.

My purchase with Toyota of Stockton went beyond the call of customer service. Our transaction was smooth and professional from our sales person, Tony (hes fantastic) to the finance manger, Emil and Adam. Thank you for making our first experience of purchasing a Toyota a memorable one. We will come back again!

Friendly staff, even though I didnt have an appointment the service department worked on my car in a reasonable time. Didnt have to wait the whole day. Thank you

My experience was great here! They were very courteous, had the vehicle that I wanted, and made it really easy to complete my purchase.

Very easy transaction. Pete Melendez was our sales person and helped us through the entire process. Excellent customer service

Sid Momini was a pleasure to do business with. He was very professional and would go back to this dealership in the future because of his excellent service. I appreciate how fast he was able to move the process of getting my vehicle ready and getting me back on the road home.

Richy was excellent in his customer service skills. He explained everything they did with my car. The mechanics did a wonderful job!

Issue was readily identified using Toyota testing procedure, a recommendation was made, and upon agreement the repair work was carried out efficiently. Friendly and helpful staff. Not five stars because my email and phone number was collected and it only took one day to receive junk mail.

This dealership was outstanding since my first call. Emil Peychev (sales manager) and Mohammad Omran (sales person) were super helpful, they jumped right on it, helped me with everything they could on my way to get my new Rav4. They were patient, answered all my questions with great knowledge; they helped me even on their time off. They offered me the best price I could imagine these days for a brand new Toyota hybrid Rav4. I am so grateful I met them, especially Emil. His outstanding and professional customer service skills amazed me.Great home-like atmosphere, no pressure at all to convince me into anything I was not planning to get.I highly recommend them to anyone who wants their car dream to come true, they would make it a most amazing experience ever.It was well worth to drive here from Sacramento.

Very professional and personable staff, quick to act on our request, the best experience in purchasing a new vehicle in 50 year of purchasing new vehicle as we have needed one

I love going to Toyota Town of Stockton because of the care that Eric Gomez, Mary Blain, and Esmeralda Cortez have given me regarding maintenance and service of my 2020 Toyota Corolla SE.

Kue Vang helped me yesterday. He was both thorough and professional. Yesterday I came in because my gas cap would not open. A clip fell out ... he said it could be about an hr. He also suggested I get 15k mile service done. I was out in an hour with everything and am a satisfied customer. Thank you Stockton Toyota. We appreciate your quality customer service.

The service, as usual, was quite good. Only had to wait one and a half hours. I have never understood why, at times, it takes hours when one has a 7:30 AM appointment. But, it wasnt bad today. And, they do service the vehicle quite well. Thank You

This was our best experience ever purchasing a vehicle. We are old enough so that we have had many experiences. The staff were no pressure, friendly, helpful, accommodating. Those are all of the important details. Icing on the cake: the site is beautiful, spacious, clean, transparent (as in, you can see most of the workers in their offices and we trust the transactions). We will purchase any further vehicles through Toyota Town of Stockton and we will service our vehicles there. - written by the spouse, Karen Motenko-Neal

Suzy is the best sales rep! She did an amazing job at getting us set up in a new corolla. She always looks out for her customer and does not give a shady sales rep vibe. Go in and meet her for yourself 10/10 would recommend her.

Excellent customer service. Knowledgeable representative. I feel really good about the experience and I will leave all my car needs to Toyota Town of Stockton. I recommend making an appointment.

From start to finish the service was exceptional. I was told it would take about an hour 20 minutes...I was out of there in less than an hour. Everyone was super friendly and answered any questions. Super safe as well. Thank you for your service.

Great customer service. They make you feel welcomed and theyre very helpful

Johnathan got me in and the Techs got me serviced and back on the roadin the shortest time ever!!!!!!Great Job!!!!!

Today we went to check a car. We met sales rep Mr Syed when we entered. He was so not interested in showing car. He didn’t even bother to show the car. We literally went and saw the car ourselves. Never met a such casual sales rep before.

Im very satisfied with the cost and the job on my 2002 Toyota Camry.

I typically will go in for the occasional oil change if Im not doing it myself. Everything I go in I can see that the atmosphere is very friendly and professional. I usually have Raymond that tends to help me along. Hes a real cool guys and keeps it real with me. I recently went in the cause I changed my Alternator and Battery and after I was done my car developed bad squealing. Raymond went out there with me said what it could possibly be and got it fixed up for me. Thank you Ray and the Toyota Town for always treating me and my cars right.

This was my first time visiting this facility. I recently bought a scion XB in June and needed to get a couple of re-calls fixed. From the moment I walked in the door I was greeted with great customer service. Russell was the one that helped me out and he was very nice and helpful. Even when he called me to tell me my car was ready for pick-up he had a nice positive attitude. The whole process was super easy and I didnt have to do anything! They also were very quick. I would definitely go back for any needs for my scion. Thank you!

Efficient workers, even for walk-ins.

I always have a great experience here. I never have to wait long for my service & everyone is friendly and helpful, which is really nice.

I have always received excellent service at Toyota Town Stockton. The service representatives are always very friendly and helpful. Most notably were Marquis and Jackie. With Marquis, I felt he had my best interests at heart because he always reassured me that I will be taken care of and actually followed through! He answers all of my questions and both very polite and professional! I havent seen him around, but I remember him and thats proof of his excellent customer service!Jackie is very nice! Recently, I had made a maintenance service appointment by phone a day prior but it wasnt listed in their schedule for that day. However, Jackie did not let that little hiccup deter her and made it a point that we will figure it out! She was very accommodating and in the end, I was still able to get my car serviced! I appreciated that she addressed me in a timely manner and made an effort to pronounce my name correctly. It was a bonus that she complimented my name and I thoroughly enjoyed the conversation we had about her children having attended the same alma mater I did. I really like Toyota of Stockton. All of my car needs are taken care of and I always leave the place feeling good. Keep up the good work!

I bought a Toyota because I knew that it was an exceptionally reliable vehicle. However, I did not realize that it came with exceptional service. Every time I go to get my car serviced it is quick, easy and relatively cost friendly than other dealerships.

This was my first experience with Jackie. Everything was smooth, recall work was done quickly. In all other times in the past, I had Erick assisting me and those were great too. I live in SF but choose to come to Stockton Toyota for my service needs. The staff here is great. Thank you... they have my future business.

My experience was great at the beginning for maintenance services.Towards the end, I was rushed to leave. It wasnt a complete customer service. I totally understand there was someone waiting but I should be given a full customer care. I was hoping for a full understood what I needed to work on for next time. Hopefully it will be better next time.

First time at this dealership for service. I recommend you make an appointment. i had an appt. and was able to go to the front of the line! Eric was my service writer and was exceptional! He explained everything that was done and also let me know when to come back for the next service. This dealership does not include transportation so plan on staying or finding your own ride.

Luis was really respectful and very knowledgeable about the suv I purchased! Highly recommend this dealership !

Everything went smoothly and efficiently. My car was ready when estimated and Ricky was most helpful with info about my car!

Every time I go to Stockton Toyota, I fell I am being treated professionally. Service reps are very kind and helpful. Definitely recommend Stockton Toyota.

Kevin was the best sales rep, made the purchase go very smooth for my wife. Best customer service to Toyota personnel.

They were nice and job quickly.

Very good buying experience. The internet sales team and the onsite sales folks were very helpful and provided clear information. I would recommend Toyota town of Stockton to anyone looking for a fairly priced vehicle.

Randy The sales person took great care in instructing wife on how to use all the tech in her Rav4

Everyone there were extremely friendly and courteous. Highly professional and they took the time to explain the services and maintenance they had preformed on my vehicle. Top notch service. Their customer service skillsmade me feel special especially during these difficult times.