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Stockton Auto Dismantlers
3239 El Dorado St, Stockton, CA 95206, United States
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Stockton Auto Dismantlers
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La
Review №1

Lots of parts... sour girls at front office. Never understood. If you dont like your job.... why go to work if you dont like what you do??

Ro
Review №2

They have a lot of Hearts find products will be easier to get over there

Et
Review №3

Very nice people came to purchase a transmission for a BMW. Works great thanks much for your help

Sc
Review №4

Friendly and helpful staff. I drove from almost 3 hours away to pick up an engine and it was worth it.

Yu
Review №5

I was assisted by Adam. I asked him for some pictures of the headlight. He was very helpful and sent me the whole bunch. I appreciate it. They had the lowest price out of all the other places for the headlight and on top of that he gave me a free shipping which was very fast. He packaged it very well too. I received it the next day. I recommend this place. They definitely take care of their customers. Keep up the great work!!!

Ru
Review №6

Benzo parts awesome

Je
Review №7

Rude customer service! They do not know how to talk to customers over the phone to clarify information.

Sh
Review №8

Great customer service . On line & in person ! Nice people work here !

ji
Review №9

Let me start by saying I work for a dismantling company myself …. Worst experience ever here take your business elsewhere you’ve been warned I honestly don’t know how there still in business treating their customers like this … so I bought the same part 2X because it was broke the first time and second time, I come back after paying labor 2x because their broken parts and they don’t want to refund when I bought it just the other day why would I want store credit that they offered ? When I already bought the part at a reputable business because I couldn’t count on their parts now end result is they only want too give me half of my money back for a restocking fee for a broken part ??? Garbage business please share my experience.

Os
Review №10

Good prices, warm, nice & friendly people.

Cr
Review №11

Thorough (A+) customer support! Purchased a pair of Xenon headlights for my BMW and there was a small problem thanks to FedEx. Regardless, Stocktons managers took ownership of the problem, located better than condition units compared to the original shipped headlight. Provided pictures and waited for my approval to ship the new replacements and the problem was solved.FYI, I reside in the Midwest and they are in California. They treated me like I lived twenty miles from Stockton. I would buy again from Stockton Auto Dismantlers. The headlights are perfect and exactly what I expected per the photos.

Ri
Review №12

Bad customer service

Ja
Review №13

Fast service

se
Review №14

This dismantler is legit. They provided an engine I needed for my vehicle and even installed it for a very low price . Ali is a man of integrity and knows what he’s doing . Good experience with these guys don’t let previous reviews turn you away there’s legit and willing to work with you.trustworthy highly recommend them !!!

Ch
Review №15

Sent me $800 of defective parts. Refuse to issue warranty replacement despite the part being defective being their fault in the first place. The owner DAVID is a true-Blue jerk that will dodge calls and won’t treat customers with respect or dignity. $800 is a lot to lose on a crummy shop with No standards.

Za
Review №16

Called and asked about a range rover hood. Was told there were no scratches on it. So I drove two hours to get to this dump of a junk yard just to find out the hood I wanted was scratched up worse than mine was. Besides that the owner is not friendly at all. Not even am apology about the mix up...nothing. My time is worth something too. Before sending someone from two hours away for a body part how about you verify with the customer the condition instead of training all of your employees to just tell the customer what they want to hear! As if we wont find out and see for ourselves! If your time is valuable, buyer beware and request pictures before going out of your way to visit the greedy, rude, funny looking old man that runs this place. 👎

Ri
Review №17

Their parts are very good youre very professional

si
Review №18

Had an engine delivered today by Stockton Auto Dismantlers. The delivery driver was early, she was very nice and helpful. A pleasure working with her. Thank you!!!

Ja
Review №19

Amazing packaging. Sent me a seat that was in awesome condition. I have never seen packaging done so perfectly!

Ky
Review №20

Called to verify stock of two parts, one via part number which they confirmed they had in stock and the other via description. Was told both were available. ( This was over multiple conversations, going back and forth to confirm exact parts). Showed up and found item confirmed via part number was not the correct part number. Item via description was broken. Waste of time.

Ro
Review №21

Clean and friendly staff

pa
Review №22

Horrible customer service. Lady that works there is incredibly rude and pay attention or they will bring you parts that are damaged and charge you as if its insurance quality

Mo
Review №23

Purchased a transmission for my 2008 BMW 535i ! Great customer service, all my questions were answered thoroughly ! The Transmission was ready (no empty promises) and delivered quick .

Ro
Review №24

Very easy to find with the help of Google Maps. But I didnt go in because I was winning at a time but look nice

lu
Review №25

I love that girl who helped me for a mini cruiser taillight.

Es
Review №26

We bough a bumper prepay, give credit card. Bumper was broken returned guy name Dave was so rude when we returned, if you buy a product you spected to be in good condition, they have a deliver charge of $50.00 dollars + the product. We were charge $500.00 we pay the delivered charge of $50.00 dollars when they delivered the bumper to the person that delivered. They returned on the credit only$337.50 only that a rip off .

Da
Review №27

Was told two parts were available over the phone. When I arrived to pick them up I was told to wait for them to pull the parts. Waited an hour and a half only to be told the cylinder head I needed had bent valves and they had already sold the other part I needed despite telling me when I got there that they had it and just needed time to pull it from the car. I left empty handed and frustrated. Next day the owner Dave called me to try and sell me another head that he thought was probably good (I doubt it). While I appreciate the call back his apology was fake and full of excuses he didnt offer any discount on the new head and ultimately ended up cursing at me. Pretty shady business. Would not recommend unless you like wasting your time for suspect parts or parts that dont exist in their inventory. Very incompetent group from what I can tell.

Ja
Review №28

Needed tires and you what... I got tires👍

An
Review №29

Great for BMW parts

Jo
Review №30

Everytime i need something for my cars i always get it here great price,service,very professional,try it...

JC
Review №31

Don’t buy parts here High prices! For used parts 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

An
Review №32

Never went in it. Its just a place where they they dismantle the vehicles

Er
Review №33

Good quality parts, had difficulty with customer service several times over several years. Wont ever go back.

gr
Review №34

Nice people, very friendly

Al
Review №35

Hot lady in office

AA
Review №36

Do not use this company for nothing dave the manager what joke very unprofessional bought 300.00 dollar part never worked didnt even ask for my money back just an exchange for another part cant even get that done never buy here again

An
Review №37

Rude customer service!! Thumbs down! !

Information
9 Photos
37 Comments
3.7 Rating
  • Address:3239 El Dorado St, Stockton, CA 95206, United States
  • Site:http://stocktonauto.com/
  • Phone:+1 209-929-3900
Categories
  • Auto parts store
  • Auto body parts supplier
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
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