Had a catalytic converter stolen about 2 weeks ago and installed. Insurance agent paid for it. Was looking for a place to install a security system to prevent the theft again, $200.00, and done quickly. Was also shown how it was installed.
Brought my 72 Chevelle to Norcal for an exhaust sound that didnt sound right. Anthony checked the car for me and found out that the collectors were loose. He fixed the problem and I was on my way within minutes. Cant say enough about their professionalism and quality of work. Great service!!! Thanks Anthony!
Nice people but with the number of customers they’re getting the shop need more employees. I say shop has quality work and service is excellent just expect to used up half of your day and be willing to wait.
Over the counter experience was very good; professional and courteous team. Thank you.
I had some questions about the exhaust system on a recently purchased used truck. The gentleman at the front counter was very helpful. Thank you!
Very quick service. I enjoyed the fact that they were able to take care of my truck problem.
I arrived early, and when they opened, they sent someone out and they started on my car right away -- in barely a half-hour everything was done and priced as quoted over the phone :D
Awsome! Fast and courteous.
Great guys great work they are always busy so best to make an appointment.
Thank you for the quick repair to my Granddaughters bicycle pedal!
Solid would recommend to others to come get work done
Love this place. My brother took every car he owned to this shop and they never failed him. I just got a muffler delete and they did an amazing job - nice weld, nice people. Great customer service with reasonable pricing.
Had my rock crawler down there to have exhaust installed on it. Anthony and crew did a bad ass job. They even applied touches I didnt even think of. Dropped off the rig told them no hurry its not a daily driver. 3 days later it was ready to go at 100%. Shop was impeccable and professionalism was second to none. Would gladly refer friends and family to this shop.Thank you Anthony and crew, Tony G.
I stop by Friday and talked to a guy who was working the front desk, very polite and was willing to assist me in my changing the whole exhaust system in my Jeep Commander. I know it probably couldnt fix my problem but it will definitely start eliminate the cause. So today (Saturday morning ) I go back in to get the exhaust system redone on my truck, now Im talking to another guy and hes telling me in so many ways that theyre not gonna do it. One thing Ive learned in life Ill never beg you to take my money, you lost one
Great customer service. Always helpful.
These guys are the only shop I let touch any of my vehicles when it comes to custom exhaust! I ship all my friends and family to them and never once have they said anything bad about NorCal Muffler. Been coming here for years and have many more to come! Thanks Anthony, Mike and Tim!
Great customer service here. Called them about something I was told needed to be replaced. I get there and they put it up on the lift immediately. They figured out what the real problem was in under 15 minutes. I was given a quote and they didnt charge me a dime for their diagnosis. I will definitely be using their services. Honest and fair, thats what I value in a shop.
Good customer service.They etched my catalytic converter for free because the Stockton Police department conducted the event.
Just got my husbands catalytic converter replaced here they did an excellent job were very quick and it was great service!!!!! Would reccomend this place to everyone. The staff was very professional and helpful. Thanks so much!!😁
Awesome service and a super friendly staff. Good product at a very fair price. Thanks Guys.
Good prices. Fixed the problem and were quick. Plus attractive ppl work there :)
After being told TWICE that the Catalytic Converter was not under warranty by the dealer, I made an appointment to have one installed at NorCal Muffler. We dropped off the car and Tony called me back in thirty minutes to tell me that after looking at the car the Catalytic Converter should be covered under the warranty. He even called the dealer a third time to confirm it. He told us to take it back to the dealer and have them double check it. At first they said it was not covered. We then pointed out that there is a federal law that requires the automakers to warranty certain emission parts longer that the standard time as instructed by Tony. He also said that they will try to give you the run around. Which they did. In the end the parts and labor was covered by the warranty and the work was done by the dealer. Norcal Muffler could have changed out the part and charged us, but they didnt. They went beyond good customer service. Thanks Tony
Good dudes..
I stopped by NorCal Muffler to get a quote and they didnt have the mufflers I wanted in stock. They ordered them at 8:45 AM and the mufflers were delivered by 1pm from Sacramento. Anthony, Tim and Mike were able to remove my stock mufflers, resonators and Install the new mufflers and some added pipe before they closed. I was very pleased with their customer service and knowledge regarding different brands of mufflers for my 2016 Scat Pack Challenger. I choose the Flowmaster Super 40 series mufflers and they sound freaking amazing. Great deep tone and I could NOT BE HAPPIER. Thank you guys for getting the parts quick and doing the install on the same day. I will definitely pass my positive experience to friends and family so we can get some more business headed your way!Signed,One very Happy Customer!!!!
Brilliantly Designed Storefront, actually wakes the eyes up, compared to surrounding areas! Lagre Product Line cleanly displayed AND Professional Informative Team Ready to Assist You!!
Went in to get my muffler put on a week later my whole exhaust system rattles and sounds like popcorn is being made. They over charged me as well paying over $300 for a bad job never going back. When telling them I wanted my muffler put on they talked real soft in front of me like I was crazy or saying they were going to screw me. Would not recommend.
Brought my 6th Gen Camaro SS here for a QTP cut out install. They did a great job for hooking the QTP plus wiring... If I have another exhaust mod project I’d definitely bring my car again here.
Theyre great very professional they make every customer priority
Great service and very helpful in helping me figure what to do on my Ss exhaust. Highly recommend them.
Great prices awesome service! best in town!
They took care of my problem quickly and at a good price. They were all very friendly. I will use them again.
I had a great experience this morning. A gentlemen pulled up next to my car and told me my Borla muffler was bouncing. I drove to Chase Chevrolet and asked for help to tighten or attach the muffler. The man behind the service counter said i would have to leave my car for a day. I wasnt able to and walked out to go to work. A different serviceman came up outside and said, Let me check it for you. He crawled under the car and then went inside, made a call and came back out with a card telling me to go to Norcal Muffler and they could help me immediately. I did so. NORCAL Muffler is next to Chuck E Cheese on Pacific Avenue. Anthony let me know my wait would be approx 15 minutes. When my car was fixed, Anthony said, Thatll be $20. $20! did you hear that? I was prepared to be taken advantage of because I am a woman and he charged me $20. Wow! I was impressed. I left and my car is fixed! I thank the thoughtful serviceman at Chase Chevrolet for his help and will have my car serviced there, when needed. I thank NORCAL MUFFLER and will sing their praises to anyone who needs Muffler repair or replacement. Thank you all! kit larson
Woke up to check engine light on thus morning, turns out someone tried to steal my catalytic converter, took it here, they fixed it quick, about an hour and also suggested adding rebar to stop it from happening again, good people and good price
There price was a bit high . I called another muffler shop and their price was $150 less .
I love these guys!
To expensive