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Tractor Supply Co.
29 Payne Ln, Staunton, VA 24401, United States
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Tractor Supply Co.
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Tr
Review №1

I want to thank the manager of this store and employees. They helped me out so much today, going far and beyond to help me get the feed I needed. Thank you for the great customer service.

An
Review №2

Good place to shop for farm supplys pet needs equine and clothing courteous employees they need help tho not many employees hard to find someone to help you at times but overall great place

Hi
Review №3

I have been twice now to fill propane tanks. First time only one person was trained on how to fill propane and run the register. Second time the regulator was broken and I wait ten minutes for someone to come and tell me that. Front end had no clue propane was not available.

ch
Review №4

Was looking to buy a brand new Cub Cadet zero turn mower, I called and ask if they do military discount..Emily answered and said No and hung up on me. I guess she does not know why she is free!HOME DEPO treated me awesome that same day when I bought my new Cub Cadet from them.Emily has a great deal in life to learn!!

Jo
Review №5

The exact same thing that happened in the previous review happened to me the other day. I called and spoke to employee Kristen about a military discount and she laughed at me, said no and hung up the phone. I figured maybe she misunderstood me, so I went down to talk to someone in person and it was this same Kristen girl and she laughed at me and turned me away. I am absolutely appalled. I’ve never been treated so poorly by a store employee. Management needs to sit down and figure some things out with their current staff or just fire and rehire. Absolutely terrible. I’m not going back to a store that disrespects our military like this. I won’t stand for it.

Pa
Review №6

When I came in for propane gas refill they declined and didn’t explain why. It happened three times so I’m not coming back for that service anymore. Please check ahead or you will waste your trip.

Ra
Review №7

I dont know whats going on at this store, but its a mess. Their inventory is never up to date. They are consistently misstocked. Not even the employees can help you. If you order curb side pickup, they will just cancel items if they dont have them instead of letting you know or offering an alternative.Update:I generally need something from here weekly and rarely do I leave with what I need. Twice this week for 13 different things and only bought 6 items. I drive to Harrisonburg to get what I need.The management Gere clearly can not inventory, train, or really work at all. I consistently have to wait for the employees to stop goofing off and chatting to get help. I literally asked a group of 3 employees for help and one of them turned to me gave me a dirty look and said one second and then turned back to finish her BS story about some drama she was having with a friend.Thus place is awful. There is one good helpful employee that I have met there. His name is Matt. He wears a full brim hat, if you see him hes your only chance at getting help and chances are what you need is not stocked anyways.

Ch
Review №8

Quick, friendly and fast. Curbside is super easy and convenient

Ma
Review №9

These have to be the most comfortable pair of boots I have ever put on in my life. Incredible price on the gas grill a whopping 20% off. Im in love with Tractor Supply.

Ch
Review №10

While in the store today I saw the little chickens and little ducks I couldnt believe how they are they are stacked on top of one another with little air if know yall wouldnt last

Du
Review №11

Mom went in the store today around 1115 the girl running register was on her cell phone 3 different times while mom was trying to talk to her. Mom asked bout getting shavings that we’re outside and ask bout price and girl was rude and stayed I don’t know you have go bring a back in. I for one know better cuz I use to work at one. Mom left everything setting on counter and won’t be back

Ka
Review №12

This is literally the worst TSC I have ever shopped at. Unfortunately, it’s also the closest to my home now and I keep making the mistake of thinking they might actually have the things I need in stock. The store is completely unorganized and rarely stocked. Empty shelves with random items strewn about on every aisle. Their animal feed selection is also abysmal. I used to love the TSC in my old town but this one is terrible. I will literally ship anywhere else first.

Pa
Review №13

Best place for all your farm and equipment needs. I love there selection of bolts and nuts.

Ta
Review №14

I wanted to purchase a 10 gal metal trash can. Could not find price anywhere. I decided to go ahead and purchase the items I had already chose. I kindly asked the cashier to check the price for me. She could not find it in the book or on the computer. Poor management. Sometimes a manager/area manager has to go above and beyond for a store to be efficient and well run. I truly understand short staffed these days. So I will of course continue to shop there.

Sa
Review №15

Within the first five minutes of entering the store, I was asked by two different employees if I needed help finding anything. Very friendly and helpful!I used a 10% coupon for my purchase that I received in my email; I would love to see a 20% coupon, and Id love it if the coupons came more frequently!

An
Review №16

We tried to order a kids 12v Mack truck for online pickup and the store canceled the order. After waiting on hold for 10 minutes, they said they actually did have one left in stock and would hold it for us to pick up same day. We got there 3 hours later and they sold it out from under us and both ladies working were extremely rude about it. Sounds like a staff member wanted it so they bought it. Extremely frustrating now we have to drive 40 minutes to the next one. thanks for trying to ruin our sons 2nd birthday . I will be using another store for all our feed and gardening needs from now on unless I hear from customer service and get an actual explanation and apology.

Jo
Review №17

Service and cleanliness, orderliness of the store have really gone downhill over the past year. Back aisles have been blocked with stuff on my last three visits. They sold me four ten foot t-posts from the yard today, then could not find them for load out at the yard gate; apparently none in stock. No Well be happy to order them for you or even any apology.Someone mentioned in another post that an Arez Manager should get involved. To that, I say, Amen! If this store doesnt up its game, itll be a money loser and give all TSCs a bad reputation.

Sa
Review №18

Wonderful place to get all your pets needs along with out door needs. Great prices and wonderful staff. Allow to bring your pets in so they dont have to sit at home or in the car. Have days that you can even bring your pets to get shots.

Sh
Review №19

This store is an absolute dump! Help is nowhere to be found. Restrooms look terrible. Holes in the walls. Store manager simply rude. I will no longer shop at this location!

Au
Review №20

The tractor supply in Staunton Virginia has a pretty good selection of everything a tractor supply should have. The worst part is the lines are extremely long and they dont have enough people there on the cash registers and you end up waiting and wasting time.If there was another place to go I would.

Ch
Review №21

Love the products and the selection, but staffing is so minimal you cant just get in and out. The employees are great, just not enough of them.

Kr
Review №22

Service is always friendly and fast! Love this place!

Br
Review №23

Cashier was very rude and acted as if she didnt want to be bothered with me and my questions.

Cr
Review №24

We shop here all the time, so when we had 2 bad experiences in just a matter of days i questioned why?. We waited outside in 85+ heat for over 25 minutes for someone to unlock the gate to get items we had paid for. Then 3-4 days later we went to the same store where we again paid for our items and had to wait. This time it was over an hour before they found someone to operate the forklift, we waited in the heat. The Staunton store needs some cross training and more customer service training. Not one time were we offered a discount, coupons and not so much as an apology for our wait. We havent been back since and may not shop there for a while, very disappointed.

Br
Review №25

Fun store to shop for different items. Always good stuff for the animals, garden, home, yard and unique gift items at good prices.

Ma
Review №26

Store is an absolute mess. I have been here two days in a row, salesperson referred me to kiosk and provided no help. Holes in the walls. Store needs new management.

pa
Review №27

Always a hello when you walk into the door. Great selection of merchandise. Everyone is willing to help.

Pa
Review №28

I can’t speak for others who seem to have gripes against this store, but I am not one of them. With out going into details that could result in the store getting taken advantage of, just let me say I got far and above what is considered great service. Our cashier, Renee, besides being a pleasure just to talk to, helped us immensely, as did her manager,,whose name I did not get. Anyway, a dumb thing on my part worked out very well. Thank you both. this store is way above the one where we lived until a month ago. We will be back, for sure..

ni
Review №29

Poorly managed. Store is always busy with customers--But shelves are empty of stock. Place resembles more of a badly run Dollar Store. They are short of staff. According to staff--Tractor Supply pays poorly, shorts them hours and doesnt treat them well. Consequently, they have a high turn over. The place needs better management-- considering of the volume of customers that come through the place. If there was an alternative Id try it. The Tractor Supply store in Lexington seems better stocked and managed.

Ba
Review №30

Very helpful & 4 or more asked if we needed help!! The cashier was also very helpful & friendly!! P.S. I got a suet holder like a tractor!! Doing the survey it gave me a Tip!! Lol what I ordered & if I liked..Why would I buy if I didnt like it??? Really. LOL

he
Review №31

Awesome for pet supplies, grilling, gardening, boots, work shirts, hardware. Its just a great place.

Ar
Review №32

Let me start by saying I work for Tractor Supply in the past as a manager.That said, this place was a dump. F grade store for those in the biz.floors not swept for at least a week. Safety hazard of cut chain links. Clothing unorganized, not laid out.I know this is not to standard, Andy Wilit would not approve. I have been told this has been a problem store.

Wa
Review №33

Good selection of stuff for farms and rural life. A little understaffed though, and an inconvenient habit of blocking aisles with pile of merchandise... At least some aisles I need to enter. But overall good assortment of decent products at a reasonable price.

Ra
Review №34

Store rarely has stock, staff not friendly and almost makes you feel bad for asking if someone can look in the back.

Ch
Review №35

Helpful staff, nice and organized store. Easy parking and always fun place to shop for feed, hardware, tools and all things farming.

Bu
Review №36

Loved the ducklings

Ev
Review №37

Not a Tractor Supply I will visit again. I went to purchase a pig feeder on my way back from work. The item was much less at my local COOP.The manager was rude and condescending to me. I left the store and went to the Harrisonburg store. I am always treated with respect at that store. BTW, I spent $13,000 in your store last year.

Bo
Review №38

Visited this store to purchase some bird seed. There were about 3 people in front of us at check out. Guy in front of us had to look up what he was buying on his own phone since the guy running the register couldnt find the items in his book. No one came up once the line got to be about 6 people waiting. Anyway our time finally came, was overcharged on bird seed and going outside and reviewing the receipt. Had to come back in and once again stand in line to get the charge corrected. Was never contacted about my experience until about 2 weeks later and I dont think the manager/assistant manager really cares about their customers they way they should. Lost me as a customer. Hello Augusta Co-op!

Ma
Review №39

Things are easy to find and staff is friendly and helpful. decent prices

Bo
Review №40

Great place to get dog and cat and horse food and supplies some other stuff you need

Ta
Review №41

Love this store! Always has cool stuff and great customer service

Tr
Review №42

Very goodhad a great time and Warngler shirts Bob like on sale.

Di
Review №43

Gentleman that helped me find the item and load up the vehicle was so nice, polite and helpful ... his name is Nick at the Staunton Virginia store...

Ji
Review №44

Tractor Supply is always unbeatable in terms of price and performance. Super nice sales associates!

Do
Review №45

They had want I wanted at a reasonable price

Ro
Review №46

Hometown feel. Great prices on Dog Food!!

Jo
Review №47

Been there several times and everytime there is one cashier and a 10 min wait to check out. My wife had a return and the the cashier was extremely rude to her. All because my wife asked for help after listening to the cashier complaining about her coworkers for 5 mins. Next save yourself the time and go to lowes and or farm bureau.

De
Review №48

Great price on propane 2.79 no minimum limit. I filled 2 20lb tanks for 24.86 so cheapest price in town for no minimum purchase.

Ga
Review №49

Good place to Shop!!!! Beats trying to get around town to the Bigger Stores.

Li
Review №50

Prices are good, staff is friendly and helpful. Almost always have my supplies in Stock.

Ma
Review №51

Tractor Supply is a grea place to check out for difficult to find items you need for outdoor projects. Also their outdoor clothing lines they carry seem to hold up better in use than standard brands from other stores.

Ti
Review №52

Its always a pleasure to shop here for many different items.

Pa
Review №53

Always a fun place to shop. Great place to find unexpected gifts!

Pa
Review №54

Great place, can find about anything you need

jo
Review №55

Did not have either product after I called and they said it was in stock. This store seems to always be poorly. Stocked.

T.
Review №56

Great place to get most any clothes and implements for work or farm.

bi
Review №57

Worked with me pretty good a little slow and the woman that was helping me ended up in the back on her phone instead of finishing up my order

Ca
Review №58

Definitely one of my favorite stores

Bi
Review №59

Staunton TSC, has courteous and helpful employees. I enjoy shopping there.

Ap
Review №60

Prices are a bit high for some things but overall it has the things I need in one convenient location.

Ha
Review №61

Its got some good things and they are helpful and courteous.

Ki
Review №62

I love going in and wandering around looking

An
Review №63

Very helpful people working there!

Tr
Review №64

Clean, friendly staff and well stocked. Definitely going back.

Tr
Review №65

Very busy but I still got in and out in a few minutes. Really nice employees

Ta
Review №66

Nice people in a clean store

Mi
Review №67

Very nice people and they was very helpful

Da
Review №68

Great place has everything I need

Ed
Review №69

Friendly staff and well stocked store.

Ti
Review №70

Set up easy to find products

Am
Review №71

Great place for animal and farm needs!

De
Review №72

Nice and easy to work with. Could work on the order and placement of products

Pa
Review №73

The prices didnt match what was shown on the web page.

Ga
Review №74

Most disorganized and poorly run store I have ever had the displeasure of shopping at.

Gl
Review №75

Very friendly staff and helpful.

Pr
Review №76

Great place for farm stuff and animals, country clothes and gifts

St
Review №77

Helpful attendance excellent prices hand selection

Ji
Review №78

It obviously inconveniences their employees for you to pickup an internet order, so wouldnt repeat my mistake.

We
Review №79

Always great customer service.

Ji
Review №80

Good place to to get your outdoor stuff

Br
Review №81

Love this store, has everything I need

ty
Review №82

Good service great quality

Th
Review №83

Fun clean good people

Wi
Review №84

Great prices on work clothes. Glad they opened up a second cashier.

Da
Review №85

Trying to find somebody to help you in the store can be tough, also check their prices as I found them to be high. Shop around if you want to save money

Da
Review №86

Always have what I need.

Ca
Review №87

Good selection of products.

Ma
Review №88

They should remove the name Tractor from their stores because they have so little Tractor supplies. Mostly dog food and chicks in the spring.

Br
Review №89

Awesome will return today

Li
Review №90

I buy a lot tops and pants Im a 52 year old femalebut I swear they never clean the dressing room its like you dont even want to take your shoes off to try your clothes on

Je
Review №91

Great variety and farm supplies

Ma
Review №92

Nice friendly staff.

He
Review №93

Looked like the place was closing. Most of the shelves were empty

Bi
Review №94

Great place to get propane

Se
Review №95

Clean and well organized.

Ro
Review №96

Store always looks cluttered and unorganized. Can never find someone to help you.

Sa
Review №97

Slow lines, under stocked products

Ja
Review №98

I like this store, they still fill propane bottles instead of swapping them about 5 or 6 dollars saving over Wal Mart

Ja
Review №99

I go there all the time an I like it very much.

Br
Review №100

Still didnt have the selection of dog food I wanted.

Information
12 Photos
100 Comments
4.1 Rating
  • Address:29 Payne Ln, Staunton, VA 24401, United States
  • Site:https://tractorsupply.com/tsc/store_Staunton-VA-24401_391
  • Phone:+1 540-887-2569
Categories
  • Hardware store
  • Animal feed store
  • Garden center
  • Home improvement store
  • Lawn mower store
  • Pet supply store
  • Propane supplier
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:9AM–7PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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