Extremely disappointed. I like to have things done locally. After reading the reviews still thought Id try them out with something small, basic, and with detailed instructions, before trusting them with a big order. After 4 trips to their shop and I believe the owner himself telling me TWICE, the person who does the embroidery would call me Monday... NOTHING! 17 days, 4 trips, no calls, NOTHING.
I dropped off 2 coats to have a name placed on them...they gave me a date they would be ready. Even though they didnt have electricity for a bit...they still had them done on the promised date! Did a great quality job...definitely would recommend! Great job Shenandoah. Everyone at work asked me where I got my coat done. Definitely will send some coworkers there.
These guys are excellent! They have been doing my store shirts for about three years and really go above and beyond to make sure that I am happy. Customer service is great I would highly recommend them to other business owners.
Owner is very friendly, and got my order done quickly & exactly how I wanted it! Highly recommended! 😊😊😊
Great company meets your needs better than any other place I have dealt with highly recommend this company if you want quality work.
Walked in and not a single person said a word to me. Walked around looked at entire store and no one asked if I needed help, said hi or anything. I try to support local businesses even though I can get stuff cheaper online but with this kind if experience I think Ill order my 5.11 gear online.
This is the coolest store ever!! One-stop shopping for so many occassions. Apparel, awards, gifts, accessories ... they have it all!
Great to work with. Always great quality. Very supportive of local schools.
Excellent customer service, always very helpful, excellent quality merchandise with a vast array of choices; colors, styles, fabric, etc., in the store and a lot more in their catalogs, great prices and unbeatable sales.
Always works within my timeline. Very receptive and love the art and creation of Aaron.
They charge you for their mistakes and cant do the job correctly the first time, if at all. Absolutely the worst experience Ive ever had.
Provided simple instructions when order was placed, but employees failed to see as it and no offer to make it right. Not recommended.
Great customer service. Very friendly staff
Very nice people with terrific creative!
This is awful. For soccer they made us wait an extra week from the date they gave us and said it would be ready. Then we ordered jerseys for work, and when we called to see if they were ready, they tried to extend it for 3 days. I demanded they get it done, and they failed to tell us that they all ran small. So we are highly upset with these services.
Ive always had a good experience here!
For shirts and hand bags we do it all at fabriko and or Piper Layne
Took 2 weeks to mess up 4 - $25 shirts. Never again. Poor communication. Couldnt follow simple instructions
Superior customer service
Absolutely horrible experience. Very disorganized, poor customer service, and very poor quality of work. Promised to have job done in two weeks and couldnt get it done in four.
First time working with this company - everything on time, as ordered. Professional and friendly.
Rude, took forever and still didnt get the order done right.
If youre looking for professional, quality job,RUN, DO NOT STOP HERE. Very sloppy and they shun their mistakes.
Awesome as always