After vaccine, I asked the lady for a print out showing the vaccine but she said i have to go there to the line with a lot of people and that lady could help me!!!! so stupid! Plus they dont cover Medi-cal for vaccine nor in their website it says that flu vaccine is free but it isnt!!!

Worst pharmacy ever. Went to pick up my medication, they allowed people who got there after me to go in front of me. I try to call many times to verify if my insurance has approved my medication so i dont waste my time and gas going there just to get told i cant pick up my medication, i wait on hold for about 15 minutes, then someone picks up and just hangs up on me. Ridiculous customer service. When i tried to bring up the fact that when im calling im getting hung up on, they argue with me and say that they don’t do stuff like that. Not that CVS cares but I really don’t feel like getting my medication sent here anymore especially because of their extremely rude head pharmacist.

First, you must ask them to speak slowly, since English is obviously not their 2nd, 3rd, or 4th language.In the first call I asked to speak to a specific pharmacist, by name. I was put on hold. Eventually someone answered the phone and asked me what the problem was. I described what the problem was ... then the person said that she wasnt the pharmacist that I asked for.I have been on hold now for one hour, for the second time. This could be a book-length review. At least this time the person who finally got on the phone, and was helpful, explained that the problem was that the only pharmacist on-site was giving a lot of COVID shots.But the major problem was that the physician prescribed a drug from a specific manufacturer (Greenstone). The label on the bottle clearly states this. The patient responds poorly with any other drug. But the drug inside the bottle is NOT the drug requested, as can be easily determined by the markings on each pill.Perhaps you wont get the wrong medication and will get someone who speaks English when you call. I didnt. Good luck.

Friendly and professional staff. Compliant with CDC recommendations.

I like this store, customer service is most of the time good, sometimes there are some (normal) issues that influence my point of view. I do not give 5 stars because I do not like that the coupon machine never works, the company need to fix it or remove it. Besides, I suppose to receive alert messages for my medication ready, but I do not receive messages no more. The pharmacy staff needs to be just a little more organized.

The only good thing about this spot is the no fee ATM, thats about it.

Did my covid testing here. Jeremiah great, patient, went above and beyond!

Cashier Christopher is a condescending Karen that should have been fired 6 years ago! Paul, on the other hand, knows customer service and treats you right. Please get rid of Christopher... Hes bad for business. Not only does he act like youre bothering him by checking out, he makes snide and rude comments about using coupons. Corporate will know about this.....

I been going here for over 3 years and they been swell, terrific I had no problems, people tripping. Come on people. Pharmacy Been good to me. Aloha CVS on Lampson/ Beach you got a five STAR from me

Yesterday Thursday June 11th I went into CVS about 7 PM to use their money gram machine. There was a small clothing rack in front of the machine. I asked the guy (to bad I didn’t get his name) at the register while he was on his phone if the machine was working and he said “no that’s why we have the rack in front of it! (In a rude voice) He seemed unbothered of the needs of a costumer (me) I let his rude comment go. I asked him politely if he knew of another place where they had a money gram machine? As I was walking by him towards the door he responded “Google it’s not that hard!” I thought about going back to get his name but I just continued to walk out because I didn’t want to get out of character with him or be as rude as he was. Anyways I will not return to that CVS!!! I can’t believe that someone could be that rude for no reason at all it’s very disappointing.

Pharmacy team very professional and helpful even when customers are yelling. Entertaining 4 me though

Been going to this CVS forever! Surprised at the negative comments. I have always had a very positive experience. Super courteous service with everyone that works there. Great make up products...and awesome pharmacy service.

I was exposed to some one who was exposed to Covid. I went in for a test just in case, there’s literally no signs anywhere telling you where to go. The only signs are right where the testing is. Not facing the front of the building, parking lot, or driveway.

I only go for the pharmacy. The staff are nice. Ive never had a problem with them. There are some riff raff that come in here, the drug abusers, but the pharmacy staff handles them pretty well, and they appreciate the normal customers (as everyone whos worked in any kind of retail or service job knows).

I loved the customer service and how well stocked they are. I was asked by two different employees if I needed help and when they didnt have a sale item (large package of paper towels) they offered to check in the back for me. Usually one has to ask and hope they will check and not tell you that whats out there is all they have. I had no problem and was not made to feel like a bother when I wanted to use my coupon and redem my extra care bucks. Of all the CVS around me, this is my favorite.

Good store clean and organized..

Candace didn’t let me go shopping in the store I falt like I was be follow by her all times that isHarassment I took off store

Front cashier- Christopher is rude and unprofessional. When I aksed to talk to the store manager, he lied that he was the manager but he actually was a manager wannabe. He was just a cashier. He said he was working here 5 years and I can understand why he is still working as a cashier for 5 years. Such a looser!

Horrible experience. $140.+ / 59 items according to the receipt.While checking out at the only open register, the employee ringing me up (the not the most efficient way possible) became very angry after I noticed he over charged me. He said $140. Before I was going to pay I told him I wanted to double check the receipt so I began scanning through the itemized list on the credit card payment machine provided to customers to swipe or insert chip and sure enough theres an error. I inquired about an item and he repeated the total as a request for payment, ignoring my request. I responded One sec Im almost done going through the list and. He said, Hurry up, $140. Youve been standing there for 15 minutes. Insert chip, $140. After doing a brief assessment and realizing Ive done nothing wrong I said something in normal tone and volume, to the effect of, Wow. Im spending a lot of money and getting a lot of stuff. I wanted to double check because of your error and now youre somehow inconvenienced by the time it takes to ring up all this stuff. Some other employee comes over and I began to explain my concern with being over charged and somehow he knew theres nothing wrong with the bill but wanted to offer $10 in Extra Bucks and $5. off the bill as an apology even though he didnt say the word sorry. Turns out the $10 Extra Bucks was owed to me anyway, so theres that. The people that work up front at the register and on the floor are rude and its weird.

Actually the best CVS Ive had. They almost always have the prescription ready by the time I come in, or otherwise get it done quickly. Staff friendliness varies, but some are really nice.

Great services good prices dont know why it has bad stars everyones trippin. Been going here since i was born.

It’s not the people who work at CVS. It’s the corporation. Too few pharmacists and technicians.

Unethical standards they set as a whole. Immoral staff that mainly puts money first, people last. Medication are drugs that have toxic ingredients like talc, artificial colors, and titanium dioxide. They are poisoned with GMOs and animal tested.Google Project Propublica that shows corruption on them siding with corrupt medical staff that intend poisoning people with drugs. It shows that they want to keep people sick by their greed. Best to avoid going there.

Its a CVS one is just like the next. There is one exception in the pharmacy a couple of the pharmacist that go above and beyond. This is something that is sadly missing in all over this nation....CUSTOMER SERVICE! Where did you go are you in covid-19 lockdown?

Cashiers are rude ! Specially to the One Filipino guy cashier there is so rude !!! I never went in there again after he said nasty words to me ! When Im am very nice and respectful to me since hes older than me ! Cvs should teach their cashiers how treat the customers ! And their not helpful and friendly at all! No smiles on their faces at all! Will never ever gonna come back in that store again!

Everything is overpriced if I have a different choice for the pharmacy I would change in a heartbeat.

Love CVS for discounts and coupon and cash back. The staff is helpful finding things

Nextvwalgreeb

This CVS pharmancy counters havent had a wipe down in 19 years.

Went in to get some sunglasses and a drink, needed to use the restroom as well, one of the two was out of order, but I still needed a code. Went and asked one of the guys for the code and he said “oh it’s out of order”. I asked what about the other bathroom. He said “oh that’s an employee only restroom. (Which wasn’t true, they both had the gender neutral sign up)How do you expect to make any money if you won’t let someone use the restroom.No wonder they have horrible reviews.

The heavy set older lady wouldnt let me use my giftcard for alcohol, it says on the egift card that its same as cash and says nowhere in the terms that it cant be used for alcohol, she was very unfriendly and a smartass towards me too! Ive also been to that location many times even earliwr thus week and had no such problems..

I went over on saturday which its on the cvs ad the last day to buy the specials from week to week any how when i went over to pay y went to the cashier and ask her how are you charging my items if the price star tomorrow ?Can you explain to my please I come back to buy because I supposed to get extrabucks thats on the ad she told me to pay and move away because I was holding the line andi requested to speak to the manager and she refuses to call the manager I will never comeback this store sucks and the employees they dont care about customerLOOK FOR ANOTHER STORE WHIT BETTER CUSTOMER SERVICE

Worst cust. Service EVER!! The staff seem nice. BUT Morning lady thinks shes an extrabucks police veteran n refuses to scan VALID coupons. The Evening Mngr is lazy n careless. Refused to do return w/recpt all becuz he counted his cash drawers by 915pm and refused to recount 1 for me. Staff as a whole seem to just be following mgmts lead tho. They NEVER offer to help u find anything here which is very rare 4 CVS. Corporate has apologized to me for their behavior.

Worse pharmacy service. Slow and rude.

Service so bad . Cashier “ Christopher “ so rude . I buy 6 items over $90 . He don’t even ask me for bag . When I ask him “ bag please “ . I give him $1 for bag he throw back on me . “ around 7:00 pm on 3/15/20 “

Pharmacy staff/Customer Service was horrible. Went to Walgreens instead they were nice.

Teresa the cash register woman is racists. Was trying to b mean to my kids & I saw her profiling ppl as they came into the store. I will be calling corporate & manager of the store & file a complaint. So I would avoid this CVS until this woman is gone.

Hate this cvs the cashier are not helpful u should not shop here !

Awesome staff!

It should be more friendly

Friendly Pharmacist and staff

Land for sale

The person who attended me does not speak Spanish and I do not speak English yet she tried to understand me and helped me in everything. I thank the lady for her patience😆