Great and happy experience truly feel like everyone here respect how you feel and more importantly your car. Price is fair and customer service is top of end .at the end of the day everyone there is great people.
These guys are great. I towed my Prius V 2013 to them for an engine replacement. This was the best decision I made. I have to say when my engine over heated. I made bunch of calls and the estimates that I got where a over the place. When I saw their add I called them and they where exact on the parts, labor and the price. Thank you guys! You are the best! Keep up the good work and I know whoever uses your service will be happy. Make it a beautiful day - God bless and keeps us all save.
ACE Hybrid Group were really experience and friendly, and honest with the issues with my car. Arash and his team were able to locate an issue a few other shops had failed to diagnose. Quality service!Diagnosed and fixed it right away .... Great place!
The owner provided a free diagnostic and told me why my engine lights were on. I checked out their website and it has all the information I needed to know about my car and what battery is the best option for me. They also provide same day service if you really need your car the same day for no extra charge. Fast and much cheaper than other places I contacted. Would recommend Ace Hybrid Group.
I spoke to the owner of the business asking if they helped install batteries and he said he would do it for free. I was really thankful at first and was going to leave an awesome review. However, after he did the service and replaced one of the fasteners, he charged me $50. I chose not to dispute it because he did a great job installing the battery and did it within ten minutes. After I left the business, I couldn’t help but realize that I felt I had been taken advantage of. I do recommend this business but the owner could have been more reasonable with the pricing and charged me $20-25, not twice that amount for ten minutes of labor and a fastener.
Very good service Michael picked up my car and dropped off at my location. Car is running good
Great Service !! I had A USED 2001 prius 8 years ago MOE came to my house and changed my battery and my battery is still good!!! Today My doughter Prius which is a 2011 late model battery failed at 189K, And we ended up going to Ace hybrid group for a diagnostic and They they gave all the CODES P0A80, P3030 AND also they did a full check up on my old prius for free!!! Highly recommended place !!!! They gave us a battery for under 2K with 4 years warranty / 100K .Great deal
These guys are awesome!! I went in today to get a replacement hybrid battery for my 2007 Honda Accord Hybrid, I chose them because their prices far beat anyone else’s. The installation for my car was super quick and they even give warranty, different options on different batteries available. So far so good now my car is ready to drive another 5 years and more. Moe and the guys did a great, professional job for a price no one can even come close to. These guys are one of the only honest repair shops left. Try them out yourselves. You have warranty.....
I love this place!!!!!!! Did not know what was wrong with my car? I spoke to the person over the phone I live in Los Angeles Hollywood. I asked them how much would it be to diagnostic it cost he said its free so I went down there and it needed a battery so he got me the original battery from Toyota install IT!!! a lot a lot cheaper then the dealership and its the original battery from Toyota they save me about $200 dollers less they were fast professional and I was in-and-out within half an hour love this place keep up the good work!!!!
My warranty worked! I am happy with their service and I recommend their service. Thank you Ace Hybrid Team!
I have an Escalade 2004 hybrid I went to another shop their warranty was not covering anything! But here is hustle free! I get an appointment and then everything went good. No hidden fees no argument, no questions!!! Now it’s been 8 month and I put over 20k mile and there is no problem at all👍🏻👍🏻👍🏻
Ace Hybrid Group do a great job and stand behind warranty.. my battery had issues and installed another without any hassles..
Got me in and out same day. Nice to back to a full charge. Be sure to make an appointment.
Moe and his team were quite excellent. It was replaced and installed very quickly and they test drove it afterwards. Thanks again!
THIS PLACE IS BETTER THAN ANY OTHER DEALERSHIPS!!! They are all educated and MOE is the head !!! they all work under Moe and they all know what they are doing...Moe is THE MAN!!!! he saved us A transmission !!!! my TAHOE needed a transmission !! DEALER said!!!! but Moe and his team Could Prove me that IT was not the transmission problem with is experience !!! I was about to pay 12000 too the dealer and moe Saved me that $ !!! we paid $2300 and my car is running great !!!!
I had the best experience here at the Ace Hybrid Group in Stanton. From amazing staff members, to warm greetings, to excellent engaging service with not only me, but to every customer as well. I got the best deal with these guys, thanks to them for accommodating a reasonable deal! I’m definitely coming back if I have problems with my cars battery! :)A big thank you to Ace Hybrid Group!!!
I had 3 hybrid cars so far and i tried many companies before this company. I highly recommend this company . I had 2005 hybrid and they replace my battery within 30 min with a very high quality one with a 4 years warranty. So far during these 3 years i haven’t any issues with my battery. That’s why i wanted to give my feedback to this company for their great service . It’s much better than dealers.
Great service and fair prices! I came in 15 months ago and got the least expensive rebuild battery for my Prius (because its a 2004 with almost 250k on it). This set me back just under 1k and came with a 16 month warranty. It worked great but started to act up a little yesterday. I came in with my warranty in hand, a little worried that with only 2 weeks left on it they might try to get out of helping me. Well, i had no need to worry! Mo remembered me, where i worked and detailed of our last conversation over a year ago. He IMMEDIATELY got to work replacing my battery and the process should only take about 30 min! I highly recommend this place! Wish i could give 10 stars!
Perfect Customer service !they took only two days and my Tesla battery was replaced !I love Ace Group. they charged half of the dealer and customer service is faster and better !I Definitley recommend them! Supper .
Ive gone and gotten honest repairs from honest workers. They didnt want to see me drive a lemon. Recommend 10/10
Great quality and service! Super knowledgeable and purest customer service satisfaction! 5 star is not enough for it! It’s 6 years that my battery is functioning well ! I changed it on 2012 and today we just bought another car and that needed a battery! We call them and found their new location and just leaving a review because they improved it very well as far as quantity.Thanks Ace ...
The place is closed down.
To Be Honest With you, Ace Hybrid Group has the best employees with amazing customer service and well manners. Moe is one of the most Professional business man that i came across with. He is very friendly and understanding of peoples situations and problems that they have and he will do his best to come to a compromise and help the customer out. I changed my Tesla battery with amazing price and warranty. Thank you Moe, for you great customer service.
Very good! customer service. Moe is very knowledgeable and takes the extra steps to make sure that the customer is satisfied. Moe is very honest and and trustworthy. I walked away feeling very satisfied. I have already referred an auto repair shop to Ace hybrid, the shop said they will refer all of their customers to Ace for hybrid batteries.
Excellent place, I took my 2002 Prius whos hybrid battery died completely and they brought it back to life!! Im very satisfied with their service, and very unusual care for the customer!! Very reasonable prices!! I shopped around for batteries and they gave me the best price along with an outstanding service!! I highly recommend you guys to call Moe and his excellent team to take care of your hybrid batteries!!! You will confirm what Im sharing!!
I had a great experience! I didnt realize I needed an appointment, Moe was very nice and took me in immediately. They worked quickly and offered a fair price for my replacement battery.
Moe and his team are outstanding, and offer world-class, same day services that put dealerships to shame.Backstory: I was driving my 10 year old Prius on the highway when the hybrid battery DIED, cutting my engine on the highway. I cruised to the side, panicked for a moment, then got referred to Ace Hybrid Group from my paint serviceman Erik from ER Painting Services in Santa Ana. I called Moe in a panic, slightly frazzled from my near accident on the highway, but he was calm, kind, and professional in my inquiry.I got my car towed to Stanton all the way from South County, and it was definitely worth it. I walked in, half-expecting to call my husband to pick me up after the preliminary quote so they could order the battery, BUT BY GOD, THEY HAD MY BATTERY THERE AND INSTALLED IT IN LESS THAN 45-MINUTES!!!!! It was an absolutely MIRACLE!!!! I had called a dealer earlier, and they dismissed my urgency and said they would have to order a new one which would take a week or two to come in. And yet, here, Ace Hybrid Group not only has my battery, but installs it IN LESS THAN 45 MINUTES. Take THAT Dealership!!!!My day literally went from narrowly avoiding an accident, to needing a replacement hybrid battery, to being back driving on the road, heading home, in the span of 5 hours. THAT is world-class service, my friends. Plus I have 7-year warranty from Ace Hybrid Group, and Tim was so friendly and courteous in the front office. This truly was the oasis business in my dark hour of need that I could not have dreamed up better, even if I tried.
The shop itself is clean compared to most automotive repair shop. Receiving area and bathroom were very clean .I met the owner and owners son. They were extremely kind and helpful. Explained my problem and repair options for my aging 2008 prius. The price was very reasonable as this is the second shop I went to. And even gave me a senior discount. Definitely recommend this place.
They changed my 2007 Prius battery in such a short time even though it was a short notice. I would definitely recommend this team. Top notch quality work done on my car its been running great. They answered my questions and helped me with my car at no cost before I take my car into their shop which says a lot about their professionalism. would come back.
Place is tight but overall great service. Plus guys from this place are friendly and tells you additional info on how to take care of your hybrid car
So my Altima hybrid broke down, I called these guys and they came to my place and fixed it right on the spot! Real time savor and good price! Better price than you’d get from a dealer but the same service.Really recommend!
Went in for a diagnostic and my inverter cooling pump was broken. I asked how much it would cost total for the part and labor and they told be $450. I asked how much the part was and they told me $300 for an original part. I told them I would look at other options and they tried to intimidate me to stay and get the work done there. They told me I would destroy my car if I drove it and would damage this and that. I called the dealer for the part which was only $89 dollars including tax. This place is a straight up rip off they take advantage of their customers. I called the next day to see how much labor would cost if I brought in the part but they never answered or returned my calls
Honest place, Great warranty and great price... honestly was awesome that I could find moe and he gave me a special deal! Totally recommended by my family & Friends so far...
Wet professional brought my Toyota Prius here and Moe took care of it.They fix my other car two years ago and I never had issues with it and today I brought my moms car they they fixed it in a short time. Thank you
This place is the First HYBIRD shop in our town!!! they are the only people who really know the HYBRID technology and they are Knowlegable !! Highly recommended !! Supper FAST ....
Extremely satisfied with the work Ace Hybrid Group did on my car. Now its running better than ever due to the assistance of the knowledgeable and kind staff! Thank you once again.
Very honest, friendly, informative and generous with their cookies for my kids...
My 2003 Honda Civic Hybrids IMA battery has been dying for the past year. Last week, I finally put together the money to get it repaired. I was never going to go to anyone but Ace, having already done my research. Aces new location is so much better than their previous Westminster site with a great waiting room/clean bathroom. Mos attention to detail and knowledge is great. This company has been in business for more than 11 years doing hybrid repairs; why get financially creamed by a dealer when you get better customer service and, most likely a better unit for your car. I am totally pleased and so glad to be able to finally drive this car (rather than tiptoeing around in it); I recommend Ace highly.
Great customer see and great quality of service! They replaced my fan for free ! It came with the battery ! I did the job with them 5 years ago and today I needed an other one...trust me it worth it to go there!!! They only replaced my battery only once with in the past 5 years...
My Insight was fixed in 20 minutes. They saved me $2k on same IMA repair from anywhere else. Best hybrid battery mechanics Ive found. I still cant believe theyre real.
Great customer service. Fair price. Quality work.
They have relocated so I had to go to the new location. Im happy with the service I received for my Prius. Runs like the first day again! Legit warranty contract.
Best quality of customer service! They are A brand! At the first I thought I am going to a normal battery store, but after I walked in and checked their wearhouse it was amazing how they are comparing with Toyota dealer and big brands as far as quality, price and customer service ... it’s almost a year that my Toyota Prius is running awesome with a green light .Thanks to Ace hybrid group and its staff ...
The best facility to fix your hybrid cars. Their prices are amazingly fair bacause they have so many customers every day.My Lexus hybrid battery was dead they back it to the lif within only 30 min. This shop was the only shop I found after 3 days searching which had the long term warranty with a very very fair price of only 2000.00$ . I’m really satisfied from the Moe’s service and his friendly team workers.
Moe and his crew do a great job and stand behind warranty.. my battery had issues and installed another without any hassles..
Great customer service as far as the warranty, I replaced my battery 4 years ago and it went bad today after 4 years... But they took care of it and half a price I got another one... Best...
Ace Hybrid Tech offers cutting edge cannabis design, engineering and consultations. Their team of licensed designers and engineers have the necessary industry knowledge for projects of any size or complexity. Whether you need full assistance from planning through construction or cannabis system consulting, they are here to help your build succeed!I had the karma battery issues 3 weeks ago, which is fixed through Ace hybrid teams.This company not only have the best warranties range, but also they have the greates customer services. Most facilitied mobile service to any location and only take 20 minutes to install and run the new battery.I had a really good experience with this company and recommended to customers who needs the best quality with a FAIR price.
Great service and customer service ... we had our CAR and they all took a good CARE of my Lexus GS 450h...Good deal ...
Great customer service and great quality ... they are honest and creative ... saved me 2000$ . thanks
Great customer service... I took my moms Prius and they took only 40 minutes and put a remunufactured battery and it is running totally fine.
Highly experienced staff. Very satisfied with their service.
Good place and good service up until the warranty wears out. We changed our battery from our Prius 2006 in April 2017 with a 18 month warranty. Since then we had to go back twice since their new remanufactured battery didn’t last more than 6 months.The warranty is now over and we had our battery checked by an other hybrid technician since all the dashboard lights turned on... The diagnostic revealed that 7 cells were bad and the other ones were about to go bad since the pack that was put in our car is an older assembly that we had originally. We are now basically stuck at spending an other 700$ in order to get our Prius in good shape again :(I wanted to leave a review since when I did my resarch before I was seeing only good feedback about Ace Hybrid Group and I dont believe they are all true.
Service was efficient and amazing customer service with great price and warranty.
Great customer service, reasonable prices and warranty,Moe took care of my Prius and now is running great.
Great customer service, short wait time, trusted company, precise warranty promise.
What a cuatomer serviceeeee.... had my bmw hybrid active 3 battery relplaced in 2 days and now fills like new car...
Great customer service, very friendly and reasonable price
OMG GOODNESS MO YOU ARE THE FREAKN BEST LIKE DAMNN MY PRIUS WENT OUT THE OTHER DAY AND HE CAME BY AND GOT IT TO HIS SHOP. Best thing is he came with me and we had a convo!! So awsome his employee are amazing and ill tell u This im a struggling artist and did he give me a freakn best price with reasonable offer i promise you he will take care of you no matter what. When i say take care? He will tale care he will call n check up and the prices are great u cannot beat him. If he said there is a problem he will help no problem
Great customer service and great quality of help and warranty best price
Thief
Very efficient and fast service.
Professional and great costumer services
Purchased 6 battery cells from Ace Hybrid the experience was very uncomfortable they didnt follow their ad pricing or warranty and on top of not going by their posted ad they took a picture of my credit card and ID while behind their window
Grate costumer service