These guys are awesome. Nice selection of garage door solutions. Service is efficient. Technicians are friendly, courteous, and professional. Pricing is reasonable, but have been affected by COVID - supply chain issues! You will find that at any company though.
Broken spring. They were able to come out same day and did a great job fixing it for a reasonable price. Thank you!!
Great response time. Service was super! Service person was professional, friendly and completed repairs in a reasonable time!
DO NOT Use these people! Find another company. They improperly installed a small roll up door on a shed. Then had to come back the next day. Still not working! Cant LOCK the door. A really simple task seems beyond them.Find someone else to install your door!
The installer, Christopher was just outstanding. He removed, replaced and adjusted both the door to be done and the other door. The new system is perfect, changed because he said the one originally planned was not right so he made a second trip the same day. I would HIGHLY RECOMMEND overhead door of SGF. Worth every penny for the expertise, professionalism and great personality and did I mention it works just great.
The gentleman that installed our new garage door opener and replaced our spring on the other door was very nice and knowledgeable. The price was reasonable and he got all that done within a couple of hours. I contacted them that morning and he was at my house same day that evening. He show up with his work vehicle that has all the parts needed to fix after diagnose the problem. He even helped connecting the garage opener to button in my car. Great service and I will definitely recommend them to all my friends.
If you have other options, do not use this company. This has been an absolute nightmare. We had our doors installed in May of 2021, but the doors were installed with a small dent in them. The workers informed us that this would not be a problem and would simply order a new panel for us. We were then informed that we cannot pay on these doors until the work was complete. After not hearing from the company for several weeks, I called the office and was told by a manager that We were hoping your doors were on the last truck. Check back with us in a couple weeks and hopefully we will have them in. 2 or 3 weeks later I called again and was told by the receptionist that someone would call later that day. After not hearing back from them for the day, I called the next day and received the same statement. After 2 days or so of not hearing back, I called the company again and when the receptionist said that someone would call me back, I admit that I raised my voice. The receptionist was great and I apologized profusely to him specifically for my attitude. He put me on hold and actually got me a standard error from the District Manager that said We will call when the panel comes in. I have decided to hold off on calling to see what happens. So far, the only development that we have had is from our financing company, who had the charge pending for so long that they have removed it from our account.TLDR: They will not communicate with you. Worst customer service on the repair side I have ever seen.
I needed minor repairs and general maintenance before selling our home. The work was done quick and for a reasonable price. I would highly recommend Overhead Door of Springfield.
My garage door spring at my business broke on a Friday evening which left my vehicle stuck inside. I called and they had a tech head my way right away. Jason had my spring replaced in no time. He was very knowledgeable, friendly and made sure everything was working correctly. Always had great service from these guys and highly recommend.
A service man came out the same day I called. Found the problem right away. Explained everything he was going to do. Gave me the rate right up front. No surprises. Really a nice gentleman. I recommend them highly!
The service man was friendly and professional. Would definitely use Overhead Door Company again!
I needed help reprogramming my garage door keypad. It ended up needing to be replaced. They were super fast and friendly. Will definitely use them again if needed.
Overhead Door Company provided excellent service for us. The spring on our garage broke and I could not get my car out. They were able to come that day to fix it. I would definitely use them again in the future.
Well done. Everything went as said. Price as said. Serviceman was nice, knowledgeable and good work. Took about an hour to replace 2 springs. Good experience.
Great job. Very helpful. Thanks for the fixing my garage door. Couldnt ask for better results.
Awful customer service and communication. We had a spring break. My wife made an appointment for Monday. The dispatcher set the appointment for 10-2 pm. I arrived home around 2:30, and my wife told me she had not heard anything. I made a phone call, and 15 minutes later we received a call from our technician. He showed up at 4 PM. As a result he did a partial fix. A band aid of sorts. He then made a follow up appointment for today, Wednesday, between 8 and noon. At 11:50 I called and spoke with a lady. She informed me that I was not on the schedule. I have a receipt showing a scheduled time. When I explained my frustration with their lack of communication she apologized and told me they were short staffed. It’s OK to be short staffed. It’s not OK to sacrifice customer service because phone calls are not being made. This is now two days we have waited on a company to not fulfill its promise. Very disappointed.
My technician was great. He was fast and efficient. He was also very friendly which is nice. My garage door works wonderfully now! The prices were also very affordable too!
I recently had a busted spring repaired on my garage door. Everything from when I called to when they came out to fix my problem was top notch. Keith and Logan did a great job repairing the door and made sure to walk me through each thing they were doing. They even took the time to grease up the door and made sure I was good with it before leaving! Prices were good too! Definitely will use again in the future.
This was a warranty call, replaced a garage door panel from install. Excellent service and replacement, service person very skilled and knowledgeable. Got an estimate from service person to replace the garage door on our out building while he was here, we ordered it two days later. Overhead Door Springfield - an excellent company to do business with.
Glenn at Overhead Door Company did a great job explaining what the entry gates options were and how the price broke down. The installation crew were some of the nicest people to work with. I highly recommend Overhead Door Company to anyone who is thinking about entry gates!
Totally fixed my garage door at an affordable price. They were there the very next day of me calling them. I will use them in the future.
Overhead Door was able to come out quickly. The installation was super efficient, the price was good, and we love our new garage door opener.
I loved working with this company! They were super fast and extremely friendly. I would 100% reccomend to anyone.
They’re always professional and helpful. They work efficiently and make sure everything is explained before they leave. Great service!
We have used Overhead Door since moving to Nixa in 2012 and have always received great service. They are fast, friendly, and always do great work. I definitely recommend them.
Nice people and got the job done fine.
Prompt, friendly service. Took care of the problem at a reasonable price. Works better now than it has in years. We would recommend them.
They are a company of honest men and women, in my opinion.They will fix instead of just replacing something if at all possible.
Prompt; courteous; professional. Only ones I will let work on my garage door. Have used them for years in many different houses.
Overhead Door was pleasant to work with on phone & in person. And prompt! The opener we purchased is great; its smooth & quiet. The installer was also neat with his work. We highly recommend Overhead Door, great experience.
My garage door opener was malfunctioning. Once I called Overhead, I received a replacement within 24 hours. The service was professionally done.
I called and asked for a quote and within just a day or two the salesman was there. He measured up the door, and presented some color choices. He checked inventory with the warehouse, checked the installation scheduling which was available in less than a week. He wrote up the contract as we stood there and I signed it. The installer showed up a day earlier than we first agreed upon and did a great job installing the door. Joe called me that day to see how things were going and followed up a few days later to install an inside sliding door lock which we had overlooked on the initial order. Couldn’t be happier with Overhead Door and the 3-4 folks I dealt with over the course of getting it ordered and done!
Quick and friendly service. Give them a call.
Friendly and knowledgeable ladies that they have answering the phone and scheduling. When technician came out he did a great job and made sure that everything was how/where we wanted it. Very pleased with entire experience. Will use again!
I have always used Overhead Door in multiple states now over multiple years and every time is a great experience. Always very professional with wonderful results at a reasonable price.Thank you!!!
Overhead Door is the best garage door company that I know of - hands down. Quality products and impeccable service. Technicians who are knowledgeable and thoughtful with pricing that is fair.
I call this company for all of my garage door issues. They have never failed to show up and they have fixed the issue each time. I would recommend this company to anyone needing repairs or new doors! Thank you Overhead Door for being customer centered, you ROCK!
Very happy with our new garage door. It enhances the appearance of our home. The company was great to communicate with us. Great service and quality products.
Great expert advice and assistance, prompt service and very professional
The technician who serviced my garage door opener was very knowledgeable and friendly. I would highly recommend Overhead Door.
They came on time, fixed the problem and also fixed another issue we had that we hadnt asked about initially. Very happy with the service.
One of the 2 garage door springs broke and they were able to replace it in a timely manner. The repairman was fantastic and definitely knew what he was doing. I highly recommend this company!
I bought a house and had issues with the Garage Door opener and key pad. Tristan with Overhead Door Company came out and was very polite and very efficient. He explained to me what he did incase I had issues in the future. I asked about a new key pad and he gave me all the information I needed to make my decision. I will use this company in the future when I replace my garage door. Thank you Tristan for being so nice and respectful. Great customer service. Even when you call in the persons answering the calls are very plesant.
Customer service parts manager was rude and hung up on me. I needed a single panel 21 x 16ft for a model 180 door and the parts manager copped an attitude when I said I would pickup from Springfield and install it. He quoted me $486 for the panel and when I said it was too high, he hung up on me.
Our tech Chris was super thorough and did a great job. Nice to talk with also!
I called on a Friday afternoon about a broken line on my garage door. A serviceman, Tristan, arrived the same evening and fixed it. He was very professional and knowledgeable. Id also requested a quote to replace the door and opener. He gave me 2 quotes based on different horsepower openers. After discussing it with my oldest son over the weekend, I called Overhead Door first thing on Monday and accepted one of the quotes.
Very friendly and informative about all that was done. Even checked and lubed a second door that needed minor adjustments.
Tristan made our experience very enjoyable! Very good work and we now have a garage door system that isn’t on the verge of a breakdown!
Excellent Service. I bungled up my garage door by trying to install some new rollers myself and ended up messing up the cables. I called Metro at 10:00 AM and a technician (Phil) was here within 45 minutes on a very cold Saturday morning. Phil assessed the situation and went to work answering my questions along the way and giving me some great tips. . He was done within an hour and our garage door has never worked better! The charge was very fair. I would strongly recommend Metro (and Phil) if you want a quality job done quickly.
We scheduled an appt. for repair of our garage doors 12-4, at 3:30 receive a call stating it would be after 5, a half an hour later receive a call it would be 7pm or later. Rescheduled for the next Monday and we would be the first appt 8:30am. At 830 we called they had changed our appt until 12-4pm but couldnt guarantee and wanted to change for another day. Enough is enough!
Serviceman was on time, polite, and even took the time to correct a prior issue that had been fixed but not to his satisfaction. I couldn’t be happier. If I need future repairs, will call again with zero hesitation.
Overhead was on time, their technician was awesome and helped us right away! He did amazing work! I’m so glad we called!
Great service Jason was very knowledgeable he trouble shoot our non-functioning electric eye and figured out the problemIt could’ve cost us a whole bunch of money but because Jason was thorough and meticulous the problem is an easy fixWith used overhead door of Springfield for over 15 years now and these guys are top notch
Workmen were polite and installed new springs and attached door opener. Since they had only one spring they had to come back with another later.
Fabulous, experienced technician. Willing to answer questions and explain what he was doing.
From the person who answered the telephone and scheduled, to the technician (Chris), a first rate experience. Chris diagnosis of the problem was exact, and his skill set was excellent. Also, very professional and friendly.
Very satisfied with their service and technicians. He thoroughly discussed my options on garage door opener repair or replacement. I opted for replacement and am very happy with the quality of the work. The tech even replaced my rollers and programmed my cars home link, outside panel and old opener. I had over the years installed 3 different openers myself and am glad to have had a professional do the job this time. The tech suggested zip tying a surge protector to the opener and connecting the power to it which I have done. I had them return next week to replace the bottom door seal. Another job well done.
Quick, professional job. Technician was very knowledgeable and friendly. We would highly recommend Overhead Doors Co., for any garage door servicing.
Very pleased with the service and repair. We ended up with a new opener and very happy with the results.
Prompt and effective service. Greatly appreciated in these times of unreliability.
Super fast and friendly service, came out same day and took care of my issue.
Garage door works like new again. Very pleased with the results. Would hire them again, if needed.
Ordering was easy.Delivery on time.Technician Chris was very friendly and explained everything going on.Zach on scheduling was terrific!Great team to work with!Love my new Insulated Garage Door!
He had it fixed up in minutes and cleaned the garage door. Very nice.
Prompt, efficient and easy to work with. I use Overhead Door for all our garage door needs.
Wonderful customer service. Im very pleased with the quality of work completed and the timeliness. I would definitely recommend them for your garage door needs.
Amazing service! Quick response time and the technicians I’ve had were extremely informative and honest about what services/work I needed. Highly recommend for residential garage door work!
Technician was very explanatory, proficient and personable....job was done as stated and equipment works as advertised....very satisfied
Quick, affordable, knowledgeable, professional. The tech provided excellent service everything is still up and running.
Jarid did a wonderful job providing maintenance on my garage door. He was extremely polite, honest, very knowledgeable as he provided good answers to all my questions, and very efficient. My door is fairly old and I knew I would probably need to get a new one in the near future, which Jarid echoed. I am new to the Springfield area, and didnt know which company I should go with, but the service Jarid provided gives me the confidence to go with the Overhead Door Company of Springfield when I do replace my door.
They did show up late, but we’re very efficient, polite, and knowledgeable upon arrival. Full, same day repair was truly appreciated, as our only vehicle was stuck inside the garage and their repair put us back on the road.
They came out the same day I called to get a broken spring repaired! Aaron was super professional, explained things well and replaced both of the springs in just a short amount of time. Highly recommend this company!
The man did a good job installing everything. The door is insulated well and is quite when opening and closing. It is sealed good all the way around, so it keeps the weather out. It has a very good warranty. We are pleased with the service from this company. They are available for 24 hours a day if you have something that needs to be fixed. I would recommend this company.
Overhead door is great to work with. They work with your schedule, morning, noon, or night. The technicians are helpful and knowledgeable. They also explain everything to you. I had them out twice. The first timeto repair both doors, put in buttons, and give me new remotes. While he was here he lubed the doors. The second time was to put new gaskets on the bottom. Both times were excellent service and the pricing was reasonable. Thanks for the great service.
Prompt efficient service in a crisis for me. Arrived earlier than expected. Pleasant and courteous technician. Reasonable price as well. Very pleased overall.
Our tech did a great job. He came out to see what we needed and got back the next day to complete the job of replacing seals. Very professional and personable. Excellent job
Chris and Jarid were great at repaiing my garage door and explaining what I needed to do to keep the door running correctly and when to call them for help when needed Thank you both for a job well done
Tristen Yates loosened up my garage door and did it with accuracy and speed. No more big noises and screeching when opening my garage door now!
I can always count on Overhead Door to provide great service at a fair price. Timely, efficient and knowledgeable!
Great work, friendly, knowledgeable. If you are fixing an old door, let them know. Had to come back, didnt have right spring. Not their fault, old door. Came back at my earliest convenience. Thanks guys! Call ya when ready to replace.
Jason showed up the same day we called and was back within 24 hours for a full install. Would highly recommend this company.
The technician did a fantastic job.
I had a wonderful experience; heard a loud noise and discovered that the single tension spring had broken, rendering the double wide garage door inoperable. I called Overhead Door and despite a fully booked day, they worked me in after dark. Keith dismantled and replaced the broken spring, checked the cables, and lubricated all moving parts. In less than an hour, I had a working (and silent) garage door again, at an extremely reasonable price. I would highly recommend Overhead Door!
Very quick response time and the work was done quickly at a fair price.
The response was quick! The technician did a wonderful job resolving all issues and now everything works perfectly!!
Excellent job! Good communication about job time as in price and time of work. Thanks
Technician was very nice and knowledgeable. Excellent experience.
Great service, timely and professional.
My technician was very helpful and professional
Jason was fantastic. Installed new springs and capacitor in 30 minutes! Would definitely recommend for all your garage door needs!
Absolutely terrible customer service! My wife and I have been trying to get a garage door fixed since November and its not almost april still have not had anyone come out except to give us a quote. I have called at least 10 times and speak to see what is going on and all the sales reps are always gone and never call back. Not to mention we bought a new car and due to how long its taken the last time it hailed her car got a lot of damage.
The young lady in the Springfied office was very kind and professional, and Jason the repairman was very knowledgeable and professional in all that he did, I would recommend Overhead Door!
Arrived on time...had parts to repair...fast and efficient job...great personality..good maintenance advice...fair price. Could not be more pleased.
Chris was very knowledgeable and fixed the problems easily.
I called 30 minutes before closing and spoke with a very nice lady, she set an appointment at 8 a.m. the following day. Aaron N. called before arriving promptly. Aaron was polite, professional and knew exactly what was wrong with our garage. Aaron also replaced the broken keypad and gave an estimate to fix bottom seal. Our garage was fixed within the hour and the price was reasonable. I would recommend Overhead Door Company.
Chris was very knowledgeable and helpful getting our door fixed after an unexpected break!
Very fast, same-day service. Friendly technician.
Had an issue with my door. The CS schedules a 4hr or so window, very inconveniently, however the Service Provider did call before coming, and did call correct number as requested, did an excellent job and gave tips on upkeep. Over all good experience.
Did a great job and got the door fixed
New seal for my garage door. Very courteous and helpful.