Luttrell jewelers is a great place to buy and reset jewelry. Shane was able to reset a piece I had, exactly the way I wanted. He went off a picture I had, and he persisted to make it perfect. It turned out beautiful, and I am very happy!
Took in necklace for a repair on 6/17/2021 finally received a call 7/17/2021 that it would be done by 7/22 and finally 7/26 it was done only after a friend of ours called for us as they know the owner. We never told it would take so long, have taken jewelry for repair in past and had a much better experience.
Very personable staff!! Helped me find just what I needed!! Highly recommend them!
Appreciated all of the help and patience I received when picking out my wedding ring. Sharon and Shane were very helpful and knowledgeable. They have a large selection of quality jewelry to choose from and it is all so beautiful but I found the perfect ring for me. Highly recommend Luttrell Jewelers!
Took in my cross to have work done and they did a phenomenal job on it. On top of it they noticed some other things wrong and took care of it for me. I will be shopping again with them!!
Oh my god!!! I just picked up my watch!! My watch had been sent off twice with a call back of an astronomical price to repair it!! I finally tried Luttrell jewelers and they were cheaper and still did a better job!!!! My watch now looks like I just bought it new!!! Its 18yrs old roughly.. !! I am impressed!! I have 53 watches and when they need repaired I know where to go!!! LUTTRELL!!!!
My fiancé and I had an absolutely amazing experience at Luttrell Jewelers. We went to Luttrell Jewelers in hopes of finding wedding bands- in which we easily did. My fiancé’s wedding band arrived within one week. My wedding bands were custom made due to the unique shape of my engagement band; this process can take up to eight weeks. I was able to see cad images of my future wedding bands within one week and actually picked up my bands within four. The entire Luttrell Jewelers team was friendly, dedicated, and knowledgeable. I will be visiting Luttrell Jewelers for ALL my future jeweler needs and will be highly recommending them to all of my family and friends.
Awesome staff! Super convenient service and they turned around my repairs so fast! Wasn’t sure where to go for watch repair and so glad I found them!
Very friendly, knowledgeable poeple. Its nice to see a very professional and happy group of people. It certainly shows that family can work together successfully. I will be returning for more gifts in the future.
My great aunt lost a stone in a ring with great sentimental value. I asked Luttrell if they could put the stone back in and they were able to repair the setting and replace the stone. The ring looks lovely and my aunt was so happy! Thank you to everyone at Lutttell Jewelers!
Had a great experience here. They work nicely with you and we’re able to get my ring in time even though we ordered a bit late. Also they had the best men’s wedding band selection we had seen
I visited luttrell jewelers today to get some of my bracelets repaired. I Was greeted at the door by a warm friendly gentleman ☺️ He assisted w/ the repair & he was very knowledgeable informative and attentive!We need more people like him in the world such a nice guy really made my day thank you again ! merry Christmas 🎄.if I could give luttrell staff ten stars I would !
Shane and Bruce are excellent to work with and have an amazing ability to get you want you really want. This is not Zales or some mall jewelry store thats only in it for a sale! They listen to your needs and budget and help you find the perfect ring. A Great experience is what you want when purchasing something so special and having somewhere to return to for any issues in the future! Thank you gentelman for your time and customer service!
I had a repair done on my grandmothers wedding ring and am extremely happy with the work they did. This shop gives excellent cusromer service. I chose them because of high internet reviews and the fact that their repairs are on site. They are honest and trustworthy. Luttrell Jewelers will definitely be getting more business from me.Update: Had another ring repaired and it looks amazing! Excellent work and service!
Shane did a beautiful job fixing the prongs on my wedding rings. They looked like brand new. He even polished them. But the best part was having my husbands band resized for me and having his fingerprints put around the band. It is beautiful!!
I had a wonderful experience at Luttrell Jewelers. Help was given, questions were answered, and my bracelet was fixed within a week. I highly recommend them.
Very nice store. People were nice and helpful.
Friendly, knowledgeable staff. Even during the busy holidays, they managed to get my item to me before the expected timeframe.
The staff is very knowledgeable and did a great job of helping us create a unique ring to celebrate our 40th Anniversary
We have made several purchases from Luttrell Jewelers over the past 3 years and have always been pleased with the quality and service provided. When I needed a ring redesigned we went there. Since I wasn’t exactly sure what I wanted Shane made suggestions and we came up with a design. Today I picked up the ring and it is absolutely stunning. Everything my husband has purchased for me from Luttrell’s is unique and stunning. Great selection and service!
Fantastic customer service! Shane and his crew are the best in the business. Attention to detail, remembering likes and dislikes even over a decade ago, gorgeous store, and friendly atmosphere. At no time did I feel pressured to buy anything.Will definitely recommend others to their services.
Shane Luttrell was very helpful and knowledgeable. I felt I was getting the best advice possible for my needs regarding setting new stones in the best possible way to show off the actual stones. Additionally they were very helpful regarding other items I was interested in. Very nice store, very helpful and friendly staff. I will return for sure
They were very friendly and knowledgeable. Helped us pick out the perfect rings. Will definitely do business with them again.
This was my first shopping experience with Luttrell Jewelers, and I couldnt have been more pleased with the service I received. Shane Luttrell and his wife both went above and beyond in taking the time necessary helping me pick out and find something special for my wife on our 25th wedding anniversary. Buying jewelry is sometimes challenging and difficult, but Luttrell Jewelers helped make todays purchase much easier, and I would highly recommend them for your next jewelry purchase.
Very nice and helpful people!! Shop local
Shane did an amazing job not just resizing my ring but making it look brand new - I was amazed. He and Bethany then answered my questions about a different piece of jewelry Im interested in buying. Great people, great store!
Luttrell Jewelers did a amazing job repairing my wedding ring that I had neglected for years. It looks brand new! Thank you so much for caring for my ring as if were one of your own.
We will only do business with Luttrell Jewelers! They are the best and their selection is stunning! They remember their customers and are always so friendly. Love this place!
Shane & Beth Luttrell of Luttrell Jewelers are great folks to deal with. Beautiful products that are very professionally presented. Great repairs priced reasonably. Simply put, a very nice store where you will feel welcome from the moment you walk in.
I have known Shane for many years. He is always honest, respectful, and more concerned with your happiness than making a sale. He will definitely lead you in the right direction and has always backed his sales with incredible service.Top Notch Business!
Luttrells never disappoint!
I recently had an old pocket watch restored, and Shane Luttrell was great with following up on the end result and answering my questions about its restoration. He even offered to have it sent back to the jeweler AT NO ADDITIONAL COST so that I could get some info on its origins such as manufacturer, date of manufacture, materials used, etc. This is a family heirloom, so these kind of details are important to me!
You saved my rings after they had to be cut off when I needed surgery on my broken wrist. When I upgraded the diamond, the one I had selected came in higher than expected. You kept your word and gave me the promised price, plus threw in a few extras. I am very happy with my new set of rings. Will definitely be back!
Shane did a beautiful job on my wedding ring set. He lowered the head of my ring. He removed all scratches it looks better than new. What a great job. Thank you. Sherri
I had three broken gold chains at Luttrell was extremely helpful telling me which ones were worth repairing and not. I appreciated their knowledge and advice. The repair price was very fair and excellent work.
Very friendly and yet professional. Wonderful display cases of beautiful jewelry. They even make custom jewelry. They have done repairs on some jewelry for me at very affordable prices.
They were very helpful with my minor needs and I will use them again. Thank you ginny
Very happy with ring repair and sizing. I paid what was quoted and it was ready when promised. My wedding set is as beautiful as when we got married in 1991. Thank you!!
Large selection. Excellent service. Quick delivery in time for Christmas.
I could have gone online to purchase want I was looking for, but after walking in and going over my options, I am very pleased that I chose Luttrell Jewelers.Not only are they a family owned LOCAL jeweler, they were very helpful with finding me the “thing”.I look forward to coming back for the next “thing”!
The mechanism of my watch stopped working after I dropped it and Luttrell Jewelers was able to get it working like new again.
Total professionals ! I was very happy with the help and guidance I received, I was very nervous because Im not a knowledgeable jewelry buyer and I know what I dont know, they helped me find the perfect piece and at the price I was comfortable with. I felt like I was important to them. Thanks a lot I will be back.
Very helpful and professional. Would greatly recommend.
Great store, fair prices. Shane is great to work with - no pressure sales.. my style. I recommend them for all jewelry needs. Some great lines in the store as well.
Grate service and gave me exactly what I was looking for
Excellent shop. Locally owned. More than willing to provide custom work and always comepetative on pricing.
Shane and his staff were very courteous and attentive. Worked within my budget.
Always a wonderful visit at Lutrells. Beautiful jewelry with great prices.
My fiancés wedding ring came in today, it only took 2 weeks and it was exactly what we wanted!
Love Luttrell’s. Very honest, helpful and friendly.
Great experience with Luttrell Jewelers! Great customer service and a gorgeous store! Shop Local!
Absolutely great to work with!
Excellent, friendly service ... ALWAYS!
Great experience
Friendly, fast and knowledgeable.
Outstanding service and quality