Outstanding customer service. Great prices for phones. They are honest and good at their jobs. So far so good with my new iPhone. They promised future customer service if there are any issues… very trustworthy!
Spent over $280 to replace iPhone 11 Pro Max screen yesterday for my little brother. The gentleman that was assisting us claim that the reason for the charge is that they use authentic Apple parts in replacing screens. In less than 24 hours the screen has cracked more than four spots due to one fall inside the car. The cracks were so bad the glass shards were sticking to my thumb, just horrible quality to say the least. Keep in mind the phone has a sturdy case as well as a screen protector. It is of my opinion that this establishment is using subpar equipment and parts to replace and repair phones. Save yourselves the money and the headache. Gentleman that was assisting us said he will assist us when we came back today. He was attempting to charge us another screen replacement fee but give us a 25% off, The audacity is unbelievable. This sheer lack of willing to communicate was abysmal, he just kept repeating “ it’s your property”. I pleaded with a gentleman letting him know that I understand where he’s coming from but there is no way that a genuine Apple part would break that easily that rapidly. The phone is currently in worse condition than what it was when we first brought it to the store.
Great shop. My wife’s iphone need to replace touch screen due to GHOST TOUCH. Done very fast and resonable price.She very happy .Thank you for the job well done.Higly recommend!
I want to acknowledge this place for the superb customer service and especially for it’s most professional and pleasant owner, Mr. AQ.The sales associate was very knowledgeable, he quickly identified an issue with my IPad and repaired it in no time. I had a little misunderstanding with the sales associate regarding the repair process that was quickly and amicably resolved before I left the store with a perfectly working device. Later that day, Mr. AQ personally reached out to me to ensure I didn’t have any more questions or concerns. I was impressed beyond words. When you have a store owner who is so professional and dedicated to his customers, you know you can trust that business. I highly recommend this place!
My phone was cracked pretty bad, my roommate recommended this place to me and I’m glad he did! Fixed my phone in about an hour and it’s looks brand new! They give you a fair price and don’t rip you off like some mall shops do. Great / genuine service!!
Got my phone screen fixed here, took 30 minutes. Looks brand new! He did a great job. I also got all of my family temper glass added to their phones, really great quality. Will definitely be coming back here.
Great service! I’m so happy to have found this place. Prices are reasonable and twice now I’ve come out with a brand new looking phone after having cracked my screen. Highly recommend!!
Took 30 to 45 min to fix my phone. Highly recommended
Came to this place because of all the positive reviews and it didnt disappoint at all. Super quick, polite service, and he even threw in a small freebie for me. Not nearly as expensive as I thought theyd be. Highly recommended.
This store is a hidden gem. AQ did an amazing job replacing our iPad screen. It was like brand new. Will always go back for any screen repairs
I came here to get my iPhone fixed, I dropped my phone so many times in the past but luckily i always had my phone case and screen protector at all times, but a couple days ago after it fell from my pocket the screen went kind of black and blurry, I was thinking of getting a new iPhone but then I wanted to try to see if I could fix my 7 Plus so I went to this placeand Mr. AQ took care for me, the price is really decent and the service was great, it was done under an hour . A+ for his service and customer service . Take your phone to this place if you ever have any issues, I highly recommended Mr. AQ and his business :) now my iPhone is like new !! flawless screen and I love it . Thank you, Mr.AQ !
AQ fixed my phone in under an hour. Great customer service, friendly and good prices! Definitely recommend...!!!
My daughter really messed up the screen to her iPad. I didn’t know if it could be repaired. Took it in on Saturday and it was like new on Sunday. Both my daughter and I were amazed. Great work!
Such great customer service honestly 10/10 and my screen looks great thank you AQ!
AQ was able to fix my phone screen for me in no time. His service is fast and reliable. I would recommend him to any one.
My phone was so messed up, I never thought anyone would be able to fix it. I thought I was gonna need to drop 800 bucks on a new one, but this dude fixed my phone for $127 in an hour. Awesome
Mr. AQ from Ifixphones provides excellent and speedy service We dropped of our old IPhone 7 to get the broken screen and battery replaced. It took only 40min. The price is also very reasonable compared to others.
AQ was quick and helpful. My iphone screen was repaired in thirty minutes. Would recommend, great service.
Guy is nice. Gives good prices and is very generous. Go here instead of the mall
I had an amazing experience at this place. Out of the three screen repair locations in this area, this was the cheapest. My wife and I both had our screens repaired here at separate times, and the repair was completed within about one hour. In addition, when I asked for military discount, AQ gave me a screen protector for free, plus a discount for being here for my first time. I will absolutely return here if I have any cell phone needs. Totally 5 stars!
AQ is the best! I’m always smashing my phone doing construction and have lost count how many times AQ has rebuilt it . He is always fast, friendly and really fair prices. The only place I go to for phone repair.
AQ was very helpful in fixing my cracked iPhone 7 screen in under an hour!! He also threw in a much needed screen protector. A beautiful screen repair for a phenomenal price. Definitely recommend this phone repair + accessories shop in Springfield!
I had an emergency and I got my phone fixed in 30 mins! Great customer service.
AQ is amazing... he is so nice and fix everything so fast ... love this place..
I had almost given up after visiting Best Buy and Pro Computers in Annandale. A small piece of my charger had broken off inside my iPad and I was told it would need to be taken to Apple ($$$). I tried here as a last resort and AQ got it out in about an hour.
AQ was wonderful. He fixed my phone quickly and did all updates for me. He only charged me a little and Im sure I would have paid more somewhere else. I will always come here.
GREAT CUSTOMER SERVICE! I’ve only had wonderful experiences here. The director AQ has been so generous. I got my screen fixed and he gave me a discounted price. i realized after returning home that my front camera was dirty (from being cracked before). I returned to him wanting my camera under the screen cleaned and he did it without question and so quickly. FOR NO CHARGE! He explained he could have checked for me if he had my passcode and apologized. I highly recommend!
Great store to get your phone fixed. I’ll recommend it . Mr AQ the best . Buena tienda para que te reparen tu smartphone . Lo recomiendo .
Great experience. Will come again for my o go me and repair That I need. gave m a free screen protector and was able to fix my cracked screen under 40 min.
I came in around 11am on a Friday and I walked up and explained to the guy what happened to my phone and he’s like “ Ight bro I got you.” (I had an LCD screen problem...I didn’t even know) and I thought I was going to be expensive but it was only 150$ (at apple it would be 300$) I beloved it was going to be an 1 hour wait but I was only 20min!! The results were awesome!! Definitely recommend to come here!!
AQ was a very nice gentleman who noticed that the glass broken on the screen of my iPad was only the tempered glass. He was able to replace it with a new one and charged me very little for his service. I was in and out in 15 minutes! Definitely recommend coming here!
Such amazing and fast service! Got my phone screen fixed by AQ in less than an hour, very nice and generous man. Will definitely come back for any repair!
Very quick and thorough service! Saved me a bunch of money since they were able to fix my Apple Watch instead of me buying a new one.
The screen broke after 2 months of getting fixed and he fixed it for free. highly recommend this place!
AQ is a complete life saver fixed my phone in less than 20 minutes. I will come here every single time. No other place compares and he’s very nice and hospitable!! I love this establishment!!
AQ was great and accommodating in fixing my phone, would recommend!
I had a great experience at that store. AQ is the best tech in VA. See yourself.
AQ provided wonderful service at a great cost. Thank you sir.
The director of Sales, Aq was very helpful and quick. I brought my IPhone 7 Plus for phone screen repair and I received pretty much a new phone. I’m happy with the quality of the service. It was an excellent experience and I highly recommended coming for a qualify phone repair! Can’t recommend enough! 10/10
Bought my i-watch in for repair. Customer service was great my watch was repaired before I finished my meal. I am very satisfied with their work and would highly recommend their services .
I went in with a broken phone screen. i left an hour later with a fixed screen and a screen protector. AQ was very kind and helpful. 10/10 would recommend
AQ was really helpful and fixed my iPhone 11 screen in 25min. Very happy with quick service compare to apple authorised service place which require to wait for a week to make an appointment. Shame on Apple for the bad service for their own customer.
Excellent service reasonable prices and I’m very happy
AQ was wonderful! He was able to fix my IPhone screen within 30 minutes. Amazing customer service!
I went Friday, July 31 to have a new screen installed on my IPhone 6sPlus. The individual was extremely courteous and welcoming.He communicated to me that the repair would take an hour and that he had 2 repairs ahead of mine.. I said no problem. I came from Woodbridge. He commented that He would repair mine now.I said I would go and walk around outside so take your time. I returned about 30-35 minutes and to my complete amazement, my phone was ready.I highly recommend Ifix Phones in Springfield .
My experience was awesome. Got the job done super fast!! I would highly recommend.
Effective and timely during the pandemic. This gentleman is trustworthy for all my phone repairing since 2017.
Fantastic techincal service and customer support. Repeat customer and highly recommended. No scratch or mark on case for note 8 battery replacement.
Best phone repair shop in the DMV area. AQ was very helpful and the repair was fast and efficient. Would highly recommend.
Manager was able to repair my phone and completely renewed it! Outstanding customer service and gave me an explanation of the problem and the process of how he fixed. I would recommend here!
I went in with my son because he cracked the screen of his phone. I was highly impressed how fast it was to get his phone fix. The price was excellent, I would definitely recommend this place. Wow what a job they did and they even put a 3D screen protector on the phone, they exceeded my expectations. Thank you for a job well done.
When we replaced a battery on an old phone, the manager warned us that the battery might not work for this particular phone and that we should come back in if we had any problems. He replaced it later, true to his word, and it works great now.
AQ is nice and good service. It only took him 15 minutes to replace my phone screen. Fast speed!!!
Owner AQ helped repair my iphone 11 screen in 30 minutes for less than the normal $200 AND put on a screen protector for no charge at all. Great customer service will be visiting again!
Replaced my iPhone 7 Plus screen yesterday. Fair price, fast and very professional. My 2.5 yrs iPhone looks brand new when I picked it up, shiny without finger prints. Two months back, (unfortunately) I replaced the screen on this same phone at another store, similar price. With the previous screen, the color display turns a bit greenish - the screen distorts the iPhone true beautifully display color! With this replacement, I got my iPhone display color back. Beautiful. This means there are different quality iPhone screen for aftermarket. And this store does not seem to skip corner. Excellent.
Quick and easy.
AQ was super helpful and provided excellent customer service. my phone looks brand new thanks to him. will definitely come back to repair my other electronics.
I took my series 3 Apple Watch to him to get my battery replaced. He was very polite and friendly and worked to accommodate my needs. Will return if another item breaks.
I came in the store to see my friend AQ my phone very good quality way an excellent job I recommend go and check that out for yourself you will not be disappointed
AQ w a s amaZing and fast the phone looks brand new. Do not look any further come here to get your phone fixed. And this is the most affordable price you’ll find in the DMV
I absolutely love this place for several reasons. One the worker AQ is super friendly and two works very efficiently to get my phone fixed. Also very fast too and great quality. They also have great quality cases there.
AQ is amazing! My son threw my iPhone 8 in the pool and he was able to fix it better then new! Great quality screen - no defects, he even threw in a screen protector. Highly recommended!
AQ was awesome, I walked in without calling or appointment desperate to get my phone screen fixed! AQ took my phone and fixed it in less then an hour. Will be back if I ever find myself in this situation again!!
Great service! Great prices! Fast service! AQ showed me all his worked and repaired my phone whileI waited. He even repaired mistakes made by another repair shop. His shop was clean and he has a wide selection of phones and accessories. I highly recommend this place for your phone repairs and mobile needs.
I had a great experience! Great camera repair and very quick service, highly recommend their service!
My first time here and I’m sold! AQ is awesome, great customer service and knows his stuff. I’ll be back to get a phone!
Had a wonderful experience. My phone glass was replaced quickly. It looks like I have a new phone. Very helpful!!
Super fast. Super easy. Christian was friendly and professional and fixed my son’s broken phone in under 15 minutes. Prices are reasonable and comparable to other places I’ve tried. I would definitely go back to iFix Phones!
Great place. Cracked iPhone 7+ screen replaced and works great. Free screen protector included as well. Christian took great care of us.
AQ was super helpful! We dropped off my wifes phone for a screen repair, and no issues! He also repaired & cleaned my USB charge port! Gotta love his professionalism and dedication to making sure the customer is happy, best around and well worth it!
Had my LCD go out, needed it fast. The manager Christian hooked me up! Got it done in less than hour and works like new.
I had the pleasure to walk into Ifixphones and met with the gentlemen by the name of Christian the manager who greatly help me with exceptional customer services happen to repair my iPhone less then 10min. Amazing service! Definitely recommended. Left with a smile 😁
Thanks AQ for fixing my iPhone 7 screen. It looks shiny and new. Recommend this place.
We went here to fix my cracked screen and the owner himself fixed my phone and he did it in an incredibly fast way! He even added a premium screen on my phone and now it looks and feels amazing. I will always come back here for any broken phone issues and I highly recommend anyone to come here. The customer service here is amazing and you will not be disappointed!
I rarely leave a such review but I must give some credits to them. When they first replaced my broken screen, somehow the new screen was a defective one that some buttons on the keyboard were not working properly. When I took it back to them, they honored the warranty and replaced the screen with a new one again.The biggest part I think highly of them is that they didn’t blame me for the new screen acting up. They were very honest and tried to work with me with a great after service. If you visit here, look for Osman!
Great service. Had to replace the battery on my iPhone and they replaced it on the spot--less than 20 minutes. Affordable price.
Wonderful place. Not only did they have great service, but they were fast and super friendly and helpful!! Great quality of work. Cheap prices. I recommend this place when fixing Iphones!!
Great place - easy to access with plenty of parking. Very friendly and helpful service. Fixed my very cracked iPhone screen in about 5 minutes.
I want to thank AQ so much for fixing my phone he was very kind and very fast and give three in a free screen protector I appreciate you so much I will come back Nd bring friends if they have any wrong with there phone thank you AQ!!
I came in this afternoon to get my iPhone 6 fixed-- it had an absolutely shattered screen and a damaged LCD display that made half the screen dark. The man who helped me (I dont think I got his name) was incredibly friendly and knowledgeable and fixed it entirely in 20 minutes! My phone looks and feels brand new. Very happy with the customer service and the results!
Christian was polite and courteous. He fixed my phone under 10 minutes. Didn’t ask for passcode ether. I was very impressed with the service provided.
Christian was so very friendly and helpful. Needed a battery and it was done very quickly! Will definitely go back again!
Great experience. They fixed a IPhone 7 screen very fast and to a very good price! Great customer service.
AQ and Christian made the process quick and easy! I appreciate the price and the seamless process. Thanks guys!!
Great place! Amazing prices compared to other stores and they were able to fix my screen in 45 minutes! Great guys too! I highly recommend going here for any electronic fixes!
Good customer service. Fixed my phone quickly.
Very supportive and friendly service. Went to the store thinking the screen of my Samsung Galaxy Note 5 had broken. The associate was honest in suggesting that it was merely the tamper proof screen that had cracked. He promptly changed it, and I was relieved to have got the cell phone back fully functional at literally no cost.
I been to this store while I was traveling and had a wonderful experience. Guy over there really help me to fix my phone really fast. Thank you AQ.
AQ at ifix phones helped me a lot with my phone and gave me great info on my device
Came in having had the screen crack really badly on my iPhone, and given the damage was expecting I was going to need a new one. Instead came here and got absolutely fantastic, professional service, with a friendly and knowledgeable staff. They fixed my phone in less than ten minutes and charged a quarter of the price that big name providers do these days. The phone works beautifully now. I cant recommend these folks enough and Ill be coming back in the future for anything else I need.
Highly recommend this place for any iPhone repairs, our whole family has been coming here for awhile now for any repairs! AQ does a great job, very professional and affordable!
This place is super helpful every time I need my phone fixed! Prices are very reasonable and the staff here is very nice! Highly recommend :)
AQ excellent repair manChanged my iPhone x screenIn under a hour very fastI’ll definitely recommend it
Nothing but great service from this place. Christian the manager was able to fix my phone and even worked with me when I had issues after the first install. Definitely recommend this place
Christian is the man. If you dont feel comfortable fixing your phone by yourself then take it to this place. The prices are competitive and the wait time is extremely short. A+ service.
He really helped me fix my phone I’m really happy.
AQ replaced my iPhone screen in 45 minutes. Impeccable work, excellent customer service!
If you need your phone repaired, need a new phone, need anything to do with phones this place is it. They are great at what they do and awesome with customers. They accommodated me to the best of there ability. I changed my mind a few times and they did not get frustrated or irritated. Christian and Aq are great guys and will help you with anything you need. Ive been here three times already and would recommend this spot to anyone looking to get phone fixed or anything else dealing with cell phones and or accessories. Great place!