Bob and the management team at Springfield Ford are awesome. Did a great job and made the transition into my new truck smooth as can be!
At Springfield Ford on Saturday October 30th for an oil change on my 2017 Flex. Ended up leaving with a 2021 Ford Edge. Bill and Justin and the rest of Springfield Ford team helped me and my wife make a great decision and deal.
Springfield Ford always comes through!! Great people! Great service! Jordan, my salesman, rocks! Sales and service customer for life.
My experience here at Springfield Ford was the best! Shout out to Angelo & Trevor who assisted me every step of the way. When I first got there, I was greeted immediately by Angelo and it felt like I known him forever. He was not pushy nor made me feel uncomfortable. He was very informative about the car I ended up purchasing and just overall friendly and welcoming! Trevor was very nice and straight forward. He explained every last thing to me when it came the warranties and signing all the paperwork. He went above and beyond to make sure I got everything I needed for my first car. This dealership is not like others. I really felt as though they really wanted the best for me. No phony or fake vibes or energy! I will definitely recommend anyone to go here to buy their car! Thank you again Angelo and Trevor for your time & patience and making sure I walked out a happy woman!!!
Great experience with Rita and the rest of the sales team at Springfield Ford! No hassle, no haggle, no nonsenses. Offered me a fair trade on my vehicle and fair deal on a new escape. Highly recommend these folks if you are in the market for a new vehicle. Honest, upfront sales culture.
I brought my son in to pick out his first car and the experience was amazing! We saw the car he wanted online and they had it pulled aside for us to test drive when we got there. The salesman Larry helped us and was fantastic. He answered all the questions we had and made the entire experience seem less and enjoyable. I would definitely recommend this dealership to others!
I was at seven different Ford dealerships before I found this one. This experience I had starting from my first call with Paula was fantastic. Rita, my sales representative was thorough, very pleasant, and almost made the transaction fun which is basically impossible at a car dealership. Trevor made the finance part painless. I was in and out of the dealership in under three hours with a new car that I’m in love with. I am now a loyal customer.
Before coming to Springfield Ford we went to five different dealerships and nothing compared to the genuine care and patience we experienced. From the phone contact to Sales to Finance. We will never buy a car from anywhere else. We went from a nightmare of a car buying process from other dealers to actually enjoying the process. And with our two little kids there! Highly highly recommend. We even drove an hour to get there. Worth it!
Just bought a SUV from Angelo and he was fantastic. I highly recommend him. My son bought a car yesterday from Angelo. I feel like he is part of the family now. Very knowledgeable.
I highly recommend Springfield Ford & Lincoln! As a first time car buyer in my young 20s, I was nervous about financing a car all on my own but this car dealership truly made me feel comfortable through this whole process! Jordan was my sales rep and made everything so easy and efficient. I couldn’t be happier with my car purchase and the process was a breeze thanks to the team there.
Very poor customer service and response by the Ford service representative. Received a recall today regarding rear toe link fracture and the letter noted the part would not be available until the fourth quarter 2021. I informed the service representative about this BUT that the letter also stated Its required that you bring your vehicle in for a second inspection to ensure continued safe operation of your vehicle until the final repair is done. The service representative WOULD NOT make an appointment for my inspection!!!! This is a disgrace.Update: Thank you Pau for reaching out and getting me in for an appt.
The team at Springfield Ford made my experience one worth posting a review. They fielded all of my questions quickly and professionally. They are a great team and kept me updated through email, phone and in person.
Angelo was the most down to earth sale person I really appreciated his service and so did my wife, thanks for everything
I had a great experience at Springfield Ford Lincoln thanks to Angelo. He found an even better car for me than the one I was initially interested in! Very smooth and easy process from start to finish. Definitely would recommend getting a car from here
We purchased a new vehicle from Angelo at Springfield Ford today. I would recommend Angelo to anyone who is in the market for a new car or truck. He is friendly and knowledgeable, without the pushiness I have experienced at other dealerships. It was a pleasure doing business with him, and we will definitely return for future automotive needs.
Excellent service department! Rita in sales, Excellent customer service . She really cares for her customers. Springfield Ford best dealership around.
Larry, and his team were very helpful. This was the first time I really had a stress free car buying experience. They worked quickly to make sure we were happy with the process and the car we were buying. Thanks for staying late guys to make sure I was taken care of!! You Rock!
This was my first time buying a new car so I didnt really know what to expect, but Jordan and the rest of the team made the process super easy to understand and put all of my concerns to rest. Ill definitely get my new Truck serviced here after having such a positive experience.
We had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. RITA was very thorough and knowledgeable. She was able to get us the best rate.Really happy Thanks RITA!!
The Sales Associate, Larry, was really nice and made buying a new car easy for me.
Angelo was a pro from start to finish. It was easy to chat, easy to get along with him, zero pressure, and all good experiences. He treated us like family, we had laughs, and drove off with a new car. Glad this location popped up for me as a dealership to give a chance because it was by far the beat car buying experience I ever had. If you go, ask for Angelo, tell him a Cody sent you, and get ready to have some fun.
Angelo Molinari was outstanding the entire time. Great service and got me exactly what I was looking for.
The dealer was very friendly, answered all of our questions. Told us about the vehicle. I rate this dealership a 5 and definitely a 5 for our dealer who took care of us. Thanku Springfield Ford.
I’ve always had a good experience with Springfield Ford. Rita helped me get a car back in January 2020. She, and the staff, were accommodating and hospitable. I appreciate the work they do.
The salesman, Angelo was professional and to the point. The process went smoothly! The dealership was so mind, as we had our three little ones along and they were not phased!
Just bought a car at Springfod Ford love the car hate the customer service. Scheduled an appointment for an oil change and told them Im disabled and cant sit for long periods of time 30-45min tops the said no problem. Got there for oil change and service man tells me its 1-1.5 hours until a bay will open. Whats the point of an appointment if you have to wait 1.5 hours until they can even get the car in the bay. So I told him the situation that I made an appointment to wait that Im disabled and cant sit that long. His response was theres nothing I can do so I get Rita the lady who sold the car she was no help so I guess once you buy the car they are done with you.
Overpriced AND Dishonest!They told us that the leaf springs had cracked and needed to be replaced. Also, a noise from our air conditioner was from our A/C unit having disintegrated and so we would have to replace the A/C compressor, a valve and some other part. Total of over $4000 for proposed repairs. In fact, the leaf spring was fine - only the paint was cracked. And, the A/C unit just needed some refrigerant. I admit that I expected to pay a bit more for dealer service, but I didnt expect that they would tell us we needed repairs that we didnt! We wont ever be going back to them!(Reply to dealer: Jonathan Myers)
Made an appointment for an oil change on my truck a week ahead of time so I could be in and out. Showed up on the day I scheduled 10 minutes early and was told I would have to wait 2 hours due to their new scheduling system. Thats not an excuse and not my problem. Complete waste of time.
Top notch service from manager Yuri and sales rep Joann!! I built my deal online, Yuri called and confirmed it’s validity and said he could have my 21 F150 ready for me. Sure enough that’s exactly what happened and Joann took over from there and my paperwork was processed within the hour. Joann even stayed 20 minutes after close to set up my sync 4. Highly recommend Springfield Ford and the above named reps !!!!
They were quick to respond, and we made an appointment for 530 on Friday to test drive a car. We get there (an hr drive) and they’re running the numbers to sell the car to someone else. The people I made the appointment with do not work fridays, so no one knew we were coming at 530. They told us we should wait in case the sale fell through. After waiting for 20 mins we decided to leave after not hearing anything. They caught us at the car and practically begged us not to leave and that the sale with the other people fell through.Just a warning, if you make an appointment make sure that person works on that day or else you’ll be cheated out of a car and have a wasted trip.
It was a great experience.Found a great car for my daughter.They made the process very easy.
Angelo went above and beyond for me i cant thank him enough. He made buying my new ford explorer a breeze. Even delivered it to my home. Thank you again angelo and Springfield Ford.
Painless process getting into the vehicle we wanted. Bill was a phenomenal salesman answering all our questions with no issue.
I found the car I was looking for at Springfield Ford via the internet. I emailed them and was immediately contacted by Yuri Edelman. I spoke with Yuri and within an hour we had a deal in place and also had some of the paperwork done. Yuri was a complete gentleman and was very helpful. A few days later my wife and I showed up at the dealership to pick up the car. (Im using her account to write this review). We were greeted at the door by Tom DeVito. Tom had the car pulled around for us (it was already prepped and ready to go) and went over everything about the car with us. Tom was very helpful and knowledgeable. We then went into Justin Darabonts office to sign the rest of the paperwork which was already fully prepared. Justin was also a gentleman and very professional. We had everything completed and were ready to go within an hour of showing up. As we were leaving a gentleman walked by and complimented my new vehicle and also wished me luck with it. I found out later it was the GM of the dealership Dave Pshick. I have bought a number of cars through the years but this was my first experience with Springfield Ford. It was an absolutely stress-free and pleasant car buying experience. I would highly recommend them to anyone and will also do future business with them. Thanks again for a terrific car buying experience.
AWESOME! Dan guided me through the process with ease. Nick was the man helping me with the details. And Remy was extremely knowledgeable and determined to help me find the perfect fit for me! This is my first Ford and I am not disappointed. Go to this dealership if you want to be out at ease with the whole car buying experience! Oh also Bob, thank you for all your help! Ask for any of these guys and you will get the royal treatment!
Excellent service! Thanks
The staff at Springfield Ford is friendly, courteous and makes sure you get the best deal possible. This is second Ford I purchased from Springfield Ford in the past 5 years. I will be returning in a few years when looking to upgrade my current cars.
We had a wonderful experience working with Angelo and upgrading to a new car. Very easy process, no pressure, and safely following covid-19 protocols. I would definitely recommend working with the team here.
I took my truck to springfield ford that had some issues i dealt with james in service and he was very professional and courteous He took care of all the problems and kept me informed on the progress and even got it fixed before the scheduled appt time James did a great job and made my experience great thank you soo much will definetly recommend that team for my future needs R Quaile
Rita Feehery and the Springfield Ford team are an exceptional team to work with when leasing or buying a car. Rita went above and beyond to help me when I was first looking for a car. Rita searched Springfield’s inventory for exactly what I wanted in my price range. When I finally made my decision, Rita assisted me throughout the entire process from start to finish. Rita made my leasing experience a fun, easy process. I felt like I was working with a good friend whenever she and I spoke. I am thrilled with my new Lincoln Corsair!
Great service. Angelo is the best. Thank you very much.
At this time I am breathless and the word that best expresses my experience with the Springfield Ford Lincoln car dealership is “Wow!” Joanne was brilliant in helping me to find a vehicle that was suitable to my needs and lifestyle. Nick was excellent in processing my paperwork. It’s like calling in to preorder your vehicle then later it’s available when you arrive and Remy was excellent in making this happen for me. I highly recommend for everyone to consider the Springfield Ford Lincoln car dealership for their next car purchase. You will find that their customer service and car buying experience surpasses all others and you will be truly amazed.
The people that work at this establishment are absolutely amazing! They saw me and my 71 year old grandfather (who has a store across the street) struggling to shovel out the parking lot and without question they came over and plowed the lot free of charge. I believe the gentleman’s name was Dave. It really made me and my grandfather’s day. It’s not often this day and age that people do things just to be kind and that’s exactly what they did. Next time I am looking to buy a car I will be going to Springfield Ford and Lincoln, and I will send all my family and friends!
SPRINGFIELD FORD FEELS LIKE FAMILY!Walking in to Ford felt a lot different than walking in to Jeep, my former SUV home of ten years. When I walked in, I was greeted by Justin and Gayle. We immediately started talking about where we were from, some of the people we all knew, and it felt so casual and welcome. Gayle and Justin kind of tag teamed my truck buying process, and it was great! They were open to showing me multiple trucks, in all different colors, with different interior and features to find what worked best for me.Once we found my new truck, and discussed price, I met up with Midge. She was so personable and easy to deal with. The financial side of car buying can be stressful, but she made everything clear and easy to understand. She explained different packages to me and I signed up for those that would fit my needs best.After the car was detailed, John came outside to show me how to work the new system and helped me set up the app features. I went back the following Monday for some items I left behind in my Jeep, and John and Gayle both were close by offering to help me with anything I needed.I was even able to meet with Mike in Service, who shared his card with me. I loved feeling like everyone was their to be as supportive as possible. I am absolutely certain that Springfield Ford will be my forever home as long as their staff remains as down-to-Earth and accepting as the four I worked with!
This is the seventh vehicle I purchased from Springfield Ford and great experience every time. Rita and Justin were very helpful.
This dealership is truly amazing. No pressure sales at all! We had the pleasure to work with Steve P for a Ford Explorer with specific features that we wanted. It took us almost a month before it finally arrived at the dealership. Steve P constantly kept in touch and kept us updated on the status of the vehicle. He made the entire process from vehicle selection to purchasing, a fun and memorable one for us (me+wife and two young boys). Thanks again Steve P and keep up the great work!
Rita Feehery has been our agent for 4 years now. We love her so much that we returned to her for our 2nd car. Her service is excellent and her follow up is even better! This last time we worked with her she had everythig ready and organized so we were only there for a couple of hours start to finish!! Do yourself a favor and ask for her for your next car. You wont be disappointed!!
Went to Springfield Ford/Lincoln on 50 Baltimore Pike to trade in my 2016 Jeep compass. Met sales Rep Angelo who definitely had gift for gab, but he kept things real for the most part because he knew what we Both wanted. I ended up w/2017 Titanium Ford escape which was a Beauty & I got a price I could work with. Angelo was funny & customer satisfaction is what he aimed for. Gave the 4 stars because the mileage was higher than I anticipated for the Year. I reviewed same model vehicle on other sites & mileage was lower for same price. However, Keep up the Great work Angelo, ur a Gem!! 👍🏾
Springfield Ford is hands down the best dealership I have ever dealt with. The staff at Springfield Ford are amazing! They far exceeded my expectations. I had the pleasure of dealing with Jim, John, Nick and Angelo. I was able to work out all the details of the purchase from the comfort of my home. Jim and John were readily available to answer any questions that I had. They went out of their way to make sure that I comfortable with my purchase. Nick in finance was fantastic in helping me navigate the signing of the contract electronically. The highlight of the experience was when Angelo delivered the new vehicle to my home. Angelo was extremely friendly. I feel that he truly enjoys what he does at Springfield Ford. The car arrived in pristine condition. Angelo was great at explaining the operation of all the features. He was also very patient and answered all of my questions. If you are in the market for a vehicle don’t go anywhere else. These guys are the best!
Justin took care of us.Thanks Justin
My Angelo Molinari was my most loved person that. IEver worked with. So Handsome and polite. Truly a wonderful easy to work with Young Man!I will buy all my cars from Angelo! He took so much time. I hope he made money off my sale because heWas so great and patient ! He was well informed. He set with me and explained all my features and my down loads to my car! he took my picture to make the excitement of my beautiful car!! Angelo I wish you many years of great success ! I hope your secondChild is as precious s your young daughters photo on your desk! Sincerely Shelby Charles
I have no confidence in the mechanics here. The mechanic had my Lincoln for two weeks replacing the passenger side exhaust manifold due to two broken off studs. Wanted to charge me extra $1,000 for a new cylinder head. Got car back with new exhaust manifold but now check engine light is on. Exhaust smells, knocking when idle. Lose of power.. The air suspension motor is noisy when it comes on. Took it back and now saying both catalytic converters failing. I had no issues with my car other than tapping due to exhaust manifold leak. Steve, there tried to make things right. Ive been with Steve for years but the mechanics here suck. Now I have to spend thousands on more repairs I feel are contributed by them and incompetence.
I very rarely, if at all ever rate anything but this is one of those times that I will gladly take the time to do so. I recently bought a used truck from Springfield Ford (salesman Larry Basilio) that was not a ford product. From start to finish it was a great experience and I would also like to include Paula Figueroa. There was never any pressure and when it came time to pick up the vehicle I was in and out very quickly. Here’s where it get’s better, unfortunately the vehicle had a transmission problem so I contacted Larry and he said bring it in and we’ll look at it (it was covered by a 90 day warranty) and they set me up with a rental. Later that day I was contacted by the service manager, Jack Spencer, and informed that the vehicle was covered under a manufacturer warranty but would have to go to another dealership to have the repair done. Over the next few days I was updated by Jack as to the progress and eventually told it had been completed, but they wanted to take it for a test drive before I came in to be sure the problem had been corrected.Throughout the entire process the attention to detail was amazing, from purchase to service WOW!!! As I said the vehicle was not a ford product but that didn’t matter, getting the vehicle repaired and treating the customer with respect was fantastic. Unfortunately, I do not live anywhere near this dealership but for those that do, take the time and check them out, you won’t be disappointed!!!
Thank you for such a great experience in buying my new Lincoln. I really appreciated how thorough and calm Ms. Joanne was. I would come back again and again. She helped me find a great fit for my lifestyle. I would definitely recommend Springfield Ford Lincoln on Baltimore ave. Very happy customer! 🙂
This is not the dealership for a senior citizen, dont make the mistake I did.
Angelo was very friendly and honest when I came in to look for a used car. The process was very smooth and the transaction was seamless. He was able to take care of all the paper work and final touch up on the car. Highly recommended.
My wife and I just purchased a certified pre-owned from this dealership after our 215,000 Saturn finally bit the dust. From start to finish, the gentleman who helped us was absolutely phenomenal. His name escapes me at the moment, sadly. But he was phenomenal. We had a bit trouble finding the deed for our Saturn, and they helped us sort through all of it, and even sent us a refund check when they realized wed overpaid a tad. They did so without us asking or knowing. Much obliged and appreciated.UPDATE: just bought our second car from them last week. Same awesome service as always. So now my wife’s Camry and my Ford Edge adorn our driveway!
Never followed through on anything promised.Service work was horrible then later told it couldnt be fixed.Will Never shop there again
My F250 was making a mystery noise so I brought it to Springfield Ford. Mike A and Anthony M were outstanding and got me fixed up in no time. Great service and courteous staff.
I can count of one hand the number of times Ive ever left reviews, but my experience with Rita and the whole team at Ford needed to be mentioned. Rita was the first person to greet me and make sure I was being taken care of. Rita remained patient, positive, and supportive during my entire experience. I felt no pressure to make a decision on something I was unsure of. The Springfield Ford Lincoln team answered all my questions thoroughly and remained extremely honest, which is huge when buying a vehicle. Trust is everything in the car buying process, and I trusted Rita and her team during this process. Please do yourself a favor and ask for Rita Feehery at Springfield Ford Lincoln for your next car buying experience.
My family recently purchased a ford ranger with Angelo, the service was great the staff was very friendly. thanks to Joel, Jeff and Justin for showing us all the features of the Ford ranger and making the process quick and easy. Best dealership that I’ve ever been to. Will be coming again in the future. The ford Ranger was given to us in amazing condition very nice job cleaning it.
Tom deVito! Thank you for your wonderful service! 10 stars, I wish all dealers were like this person. Served us until our home and even picked us up. Non existent anywhere else. Recommend!
Angelo was my salesman. Shortest time ever buying a car. Angelo is no nonsense. He is professional and honest. Full bells n whistles. Best experience
We were very well taken care of by Bill Williams and staff. Everyone we worked with was positive and efficient. I liked that Bill made the experience pleasant and moved things along quickly. I appreciated the time introducing dashboard and setting up phone etc. I would recommend Springfield Ford, the Lincoln Corsair and ask for Bill.
Bill and the team at Springfield Ford make buying a new vehicle a really enjoyable experience. I returned here to purchase my second Ford because they are so trustworthy, respectful, and alway have great deals. You wont find a better place to buy a Ford or Lincoln in the area. Ill be buying from Bill as long as hes in the business!
Thank you Tom D and Jim T for making this happen. Love my new Edge and all the bells and whistles. If anyone is looking to buy a Ford please visit them and tell them I sent you!
I to Springfield FORD LATE Wednesday afternoon and both Staff and Service were great!I was helped by Tom Powers and Jeff and they managed to make me a great deal and got me my dream car. If you need a car I recommend Springfield Ford and I highly recommend Tom and Jeff.
Kevin Harvey is one of the most inconsiderate human beings Ive met.
All if the folks at Springfield Ford were great, responsive and flexible to work with. Both Yuri and Angelo answered all of my questions patiently. My new F150 Super Crew is beautiful.
Rita was such an amazing person to work with and she even put in the extra work to find the perfect car, fit just for ME. I would highly recommend working with Rita to find the perfect car for YOU.
Thanks Tom and Joel for making my visit successful. The professionalism, courtesy, efficiency and caring attitude of everyone at Ford LINCOLN Springfield is appreciated.Again Thank You for your expeditious, professional service. Love my car - Scarlet.Your loyal customer,Helena S
Recently purchased a vehicle at Springfield Ford. Steve P. was mysales person. He showed me 4 vehicles within my price range and then left me alone to take a look at them. He did not pressure me. That was the deciding factor for me! The entire staff was very professional and friendly. A very positive experience. I would definitely recommend Springfield Ford in Springfield and especially Steve P. Thanks again Steve and Joel, their finance manager.
I recently got a 2020 explorer from Rita Feehery. It was an incredibly easy and smooth experience. This is my 3rd vehicle from Rita and I will never go to anyone else. She makes the process so easy and helps with every single step. You will not be disappointed working with her.
Car makes screeching noise, thumping in rain since getting brake pad replacement/resurfacing. Said everything looked good when brought back said will do that for 1000 miles. Still making noise. Bob manager said that happens and that I should have someone drive it around alot to dry off brakes. Said its from rust (?) on metal/metal. Said wuld not give back price because everything looked fine. Said that happens on cars, depends on type of car. I said thats never happened in past cars w/new brakes before he said he cant comment on other cars. He said I should drive alot and use my brakes alot. Ask if this will continue w/wear, said it might. I said I wont be returning and will leave anegstive comment, he said well @ least Ill know I have good quality brakes.
I had a great experience with the team at Springfield Ford. Angelo, Jeff and Joel were great and got all of my questions answered. They got me a great deal on my new 2020 Explorer. I will definitely be back again to get another car with them. They have gained a lifelong customer with their attitudes and knowledge. Thank you for everything and my family and I are looking forward to many new adventures in our new Explorer.
This dealership is a very good one. When you go down there ask for Joanne Piazza. She is the absolute best when it comes to putting you in a car that you want. She goes above and beyond to help you get the car and the best deals. I ve gotten 2 brand new cars from her and Joanne Piazza is my go to when I want a car. Thanks again Joanne and Springfield Ford !
Always a GREAT experience when getting a car from here. Tom Devito always does an excellent job and makes the experience go smoothly and quickly! He is very knowledgeable and helpful when it comes to finding the right car for me! Will continue to do business with you guys in the future and recommend to you my family and friends!
Great experience working with the team at Springfield Ford Lincoln, especially with Yuri and Timothy Balch. They made an effort to be very available throughout the buying process and made sure we got everything we needed in our new Corsair. Thanks Tim for showing us everything we needed to know, We hope to work with you again in the future!
Angelo Molinari is the best
Joe took great of me. I was in and out in an hour as usual. I highly recommend this location as the staff and the dealership is courteous, knowledgeable and professional. Nice job guys!
I recently leased a Lincoln Corsair from Daniel Buggey. My experience was hassle free and very pleasant compared to past experiences with auto dealerships. I highly recommend Springfield Lincoln to anyone looking for a car who just wants a painless process without the customary run around.Thank You Danny and Springfield Lincoln staff.
Thank you Tim Balch for all your help and professionalism. You went above and beyond our expectations with regards to us acquiring our new 2020 EcoSport. You and Nick made this experience so easy. It was a pleasure doing business and being helped by professionals. Thank you for coming in on your day off to get this done!! We will absolutely recommend you guys to anyone we know who is looking for a new vehicle. Thanks again
Angelo made sure I got the vehicle I wanted
Today, I purchased a Ford Escape. Tim was my sales representative. He made the process simple. He was very knowledgeable. He even came in on his day off to complete the sale.
Angelo was extremely knowledgeable and helpful during my buying experience. He was extremely helpful to me as a handicapped individual, especially because he delivered the car to me. It was a pleasure doing business with Angelo and your company. He is also very personable and handsome. Thank you.
Thank you Tom DeVito!! Top of the line service. Made my dreams come true! I am OBSESSED with my new Lincoln Corsair!
Highly recommend for car service. Im sure their sales department is just as good. We live in Delaware and even though there are plenty of Ford Dealers in our area, we make the trip because theyve proven to be reliable, professional and honest. We couldnt be more satisfied with the treatment weve received. Thank you Springfield Ford!
Great experience through the sales cycle with Tim Balch. The thing is it didn’t stop there. Any questions we had with all the technology in the car Tim was there even after hours through texts and calls. He’s not the normal car salesman.
We recently purchased a Ford Ranger with Angelo. He provided a great customer service, answered all of our questions and got us a great deal. Happy customer!
I always receive excellent service at Springfield Ford Lincoln. Yesterday I leased my fourth Lincoln MKZ. That alone should speak volumes about the trust I have in the sales representatives, the service department as well as the quality of the car. Thank you Ms. Piazza for the tutorial on the latest features on the 2020 Lincoln MKZ and the Lincoln App. I am very pleased with my experience at the Lincoln dealership and would highly recommend this facility to anyone looking to purchase a vehicle.
The overall leasing experience was great. We worked the deal out over the phone and picked the truck up the next day. When we walked in, Bill Williams was there to greet us and show us the truck we were leasing, explain the features and get Ford Pass set up on our phones. Shortly after, the paperwork was printed up and we drove off.
A little late to post my review. We leased our new Ford F150 Sport TRUCK... 2 months ago at the end of September . We were helped by 2 awesome guys. Bill Williams was our Sales and Nick Paparo for our financing. Bill was a great guy. Very friendly, helpful - got us taken care of for what we were looking for and explained the vehicle features to us as well as the FORD APP. Nick got us taken care of for our lease. Great guy..helpful, knowledgeable and friendly. As far as the vehicle - great ride! Very comfortable, has great pick up, nice looking truck. Still getting used to some features, but overall, very satisfied. Thank you Bill and Nick !!
Fast and efficient! Paula, Justin and Yi were extremely helpful. Had me in and out quickly with no issues! Would recommend to anyone on the market for a Ford
Thank You VI PHAM for making my experience outstanding to buy my first car 2020 Ford Fusion SE in USA, in this difficult time it was not a easy decision to take but your dedication & Customer Care make this whole process very smoothly. You gave your best ...Thank You Ford Springfield, 👍🏼👍🏼
I want to thank Tim Balch and the team at Springfield Ford for helping me get my F150 I really wanted that Truck and they did a great job getting me into it I would recommend any one looking to buy a Ford go see the team at Springfield Ford.