Dante was the absolute best. He worked so well with us and was beyond kind and professional. He always got us in and out with ease and we were always satisfied. He worked through everything to get us the best possible outcome. We’re super satisfied with the car we received and we would definitely go back to that dealership in particular to work with anyone there. Everyone is so kind and willing to work with you to get you into a car no matter what. I would definitely recommend anyone to go to this Kia if you’re looking to get a car, new or used.

Kia is getting extremely popular in the USA. And this particular Springfield location is the ONLY one in Delaware County. It is well-equipped, but grossly understaffed. Sometimes getting the attention of a non-sales staff member can be difficult. And the staff seems *slightly* rude, probably due to high workload and stress.I know they can afford 1 or 2 more entry-level workers - they just need the WILL to hire more people. I dont buy this narrative from many companies about how people dont want to come back to work. People DO want to work, but they are sick and tired of non-living wages and poor/unhealthy work conditions! Corporate execs need to tone down the greed and SUPPORT THEIR EMPLOYEES.On the good side, this facility posts their prices on screens right there in the building, so that minimizes confusion and helps people make decisions. They also have a decent selection of vehicles.As usual, buying a lovely and cost-effective Kia vehicle is no problem (it has never been). Doing anything ELSE at their facility, however... I mean, you CAN get it done for sure, but just remember they are VERY understaffed and cannot bend the laws of Space-Time. So dont be in a hurry, grow a thick skin, plan ahead, and set your expectations accordingly.

Horrible Experience. Nothing like the KIA dealership in Winder Ga. Complete opposite have been trying ti get in touch with Bob From this Dealership for Days. Left Messages and Spoke to countless amounts of staff members in order to just see what’s the status on my vehicle. Terrible customer service oppose to what I am accustom to In Winder Ga. Springfield connects you to a thousand people just to for your message tk forwarded with no response, forcing you to repeat the cycle.

I want to buy new KIA Telluride and today got a response from Mr. Arouh - the representative of this dealer.Unfortunately, we wont be able to sell the car at MSRP. We are allocated very few of these vehicles.The microchip shortage is also making matters worse. We try to make a little profit with the very few vehicles that we get. What the hell....Is it KIA USA official position? Shame!

At Scott Kia of Springfield, you are treated like royalty. Everyone is polite, courteous, friendly and helpful. They will answer all of your questions and go out of their way to make sure you understand the answers. Buying a new car -- dont worry. They do not pressure you and they make sure the choice is yours. However, they will point out which car has better features and accessories. THATS A GOOD THING! I bought my new car from Scott Kia and will take car for everything it needs to Scott Kia. Why you may ask -- I LOVE BEING TREATED LIKE I AM SPECIAL.

I have been a loyal customer for Kia for years with multiple cars and was very disappointed with their service today. Needed an oil change and wasnt able to book an appointment for over two weeks. My car is still under warranty and the person I spoke to was less than helpful and had absolutely nothing to say but we are short staffed. If this is how Kia handles its most loyal customers I will have to reconsider using them in the future.

Nick Fernandez was an outstanding salesman. He listened to all of my needs and assisted me with finding the SUV I needed. He gave a perfect rundown of all of the features. Kristen Rose in finance did an amazing job in going over the details of the warranties. Everyone at Scott Kia was friendly and helpful. My visit was quick and painless. I am thankful I went to Scott Kia.

Knowledgeable service staff. Repairs done right the 1st time free car wash after service is completed. Nice waiting area with charging stations, kids play room and complimentary coffee, tea and snacks.

Let me start by saying that KIA makes a really well built car that if you take care of it, will run forever. My first Kia went 100,000 miles before it needed its first repair and the I sold it at 140,000 miles and had only the one repair. That said, try to get service and you may wait forever. I had an appointment for an oil change and when I go there, was told it would be a two or three hour wait. Called today because my low beams suddenly went dim, to the point they are barely on, and was told they had no appointment until next week. When I told them I had to drive to Boston next week they said sorry to to wait. Car gets 5 stars. Service gets 2 stars

I LOVE THIS PLACE. ❤ VERY NICE SALES PEOPLE GREAT EXPERIENCE. THEY ARE WONDERFUL. AND MY SALES PERSON CHUCK IS THE BEST.THANK YOU.

My experience was very pleasant. Emmanuel did an awesome job helping me pick out my first car. He was very understanding of my needs as a customer, and professional. He made the long process an easygoing experience. I would recommend him to anyone looking for a new car, especially their first. Thank you Scott KIA!

Nick was amazing! He was never pushy or inpatient like most of the other dealerships I went to. I never felt rushed, and Nick went above and beyond to make sure I was comfortable and informed. Also, the finance lady was top notch!Made my car buying experience stress free and left me feeling great! Thank you Scott Kia, mostly Nick Kia… lol

Of course nothing is perfect! I just don’t like the hours spent in buying a car. Other than that I would have given 5 stars.This is my third car from Kia so they obviously do the job. They put me in nice cars. You work with study income? Able to pay insurance or have a trade? They got you for sure. Trust the process!

Traded in my 2018 Sportage for a 2022 model and the experience was great. Stacey our salesman was very nice and knowledgeable and made the experience a pleasure. Looking forward to dealing with him again soon for my wifes new car.

Stacey Brokenbough was hands down the best salesperson I have dealt with in car buying. No pressure no talking you into buying just straight facts and professionalism. Walked away with a beautiful K5 too. Would highly recommend Scott Kia and especially Stacey if I’m the market for a new car.

I was blown away with the service I had received. Dante my rep went the extra mile for me to not only find something in my price range but after I had purchased the car he installed my daughters car seat. Then after that he got another person to come in and check and get as tight as they possibly could for my daughters safety. Very grateful to the employees at Scott Kia and how they helped me as a single mother and how they kept my daughter entertained while I was doing paperwork. I didnt once feel pressured which I was afraid of being a single young mother buying a car. Truthfully a wonderful experience! I have already recommended people and will continue recommending others!

My husband and I came into together… he was renewing his lease and I was just getting an appraisal, expecting nothing but some numbers and leaving. We had Manny as our salesman and he did an awesome job. Not only did he meet my husbands expectations for his next car but he also got me in a car that I was interested as well. Manny was very professional, explained information well and was done to earth. We absolutely loved him… my husband and I both got 2022 kia sportages. We couldn’t be happier… thank you Manny!

My daughter and I recently purchased a car from Robin, our sales representative for Scott Kia, it was an excellent experience, no high pressure, lots of information, the financial rep. was named Pauline was efficient and walked us through the process, thank you Scott for a great experience!

Had a great experience working with Dante. He was really down to earth and very accommodating. Unfortunately, we ended up going elsewhere primarily because of the dealership’s pricing strategy.

All around GREAT... Very helpful... Great Car selection.... This is my second KIA.... And i plan on a third👍

Dante was very professional and helpful with our purchase. My husband and I will definitely return for our next purchase.

Love our new Kia Forte! Dante was great to work with. He was efficient, responsive and made sure we got the deal we wanted. Thanks for all of your help! We will definitely be back!

Dan McGrath was amazing to work with! He took the anxiety out of buying a new car and got me in exactly what I was looking for! He made the process smooth and painless! Thanks Dan, I love my new Telluride ❤️

After a unpleasant experience buying a used car at a Honda dealership I was very stressed about getting another car but Robia went above and beyond with helping me purchase my first ever new vehicle. She spent hours working with me to help get me the best deal possible to meet my budget. She even gave me a phone call to check in on how the new car was doing a couple days after. Everyone at Scott Kia of Springfield were amazing and I highly recommend them!

I was impressed with the entire company. First-class salesman treated me well. Purchase went smoothly with no suprises. Everyone was very nice and helpful. I would recommend enthusiastically.

Second time buying car with Scott Kia of Springfield. Always lucky to have Dan to work me through the process. My experience was amazing 🤩. Thanks Dan you are awesome

Dante was by far the best salesman ever!! Love my Forte💚

ASK FOR HASSAN!!!!!AWESOME EXPERIENCE FROM BEGINNING TO END!For so long I put off car shopping because I was seriously dreading dealing with car salesman and I was honestly so scared to be scammed (which I have been in the past) or talked into a car I wasnt in love with. After looking around over the weekend, My husband and I decided to stop in at Scott Kia from seeing the 2022 K5 GT online. I came in with a chip on my shoulder and let me tell you I gave Hassan the hardest time LOL! He was a champ from the moment we got there though, he was HONEST and UPFRONT about everything whether it was good or bad news. Which I really appreciated!! There were some curveballs that had me thinking I wouldnt be leaving with my dream car. But when I tell you HASSAN DID EVERYTHING BUT PHYSICALLY JUMP THROUGH HOOPS TO GET ME THAT CAR!!! When we came back to pick up the car we brought our 3 teenagers and Hassan was so kind and patient with them as well! I am seriously so impressed and I am so glad we didnt go with any other Kia dealership over the weekend. If you want a car, go to Scott Kia, relax and let Hassan do the work!!! I cried the whole way home I love my car so much! Still feels like a dream! We appreciate you so much Hassan!

What an EASY experience.Thank you Tom, Dan H and Kristine for such a smooth transition.The best and easiest time Ive ever bought a car.The professional service and again...EASY car purchase ever made. I told Dan Im super busy can it be quick and that they did.Tom runs an excellent dealership with impeccable staff! Highly recommend!!!

Absolutely the best car buying experience ever! Dante was an amazing salesman! Very personable, easygoing.

Do not attempt to buy a new car here. They will add $4k for literally undercoating and rustproofing. This is what Seinfeld made fun of in the 90s, and they still do it here. They call it Scott Protection Package, and its a laugh. Head to Murray Kia for great pricing and no ridiculous add-ons.They will respond to this post saying many people find value in the package. If they did, they would ask for it instead of being saddled with it.

Tiffany at Springfield Kia was a delight to work with. She was super helpful and responsive and assisted me in navigating the car buying process to get me in the best car!! Highly recommend!

Well first thats not my name. lol My initials are CR and I recently brought a car from Scott Kia.(Springfield) I want to say THANK YOU to NICK FERNANDEZ and the Scott Kia Family. Nick you were awesome from beginning to end. I just want to say you were an amazing salesperson. My Dad and I want to say THANK YOU for everything that you did for us.😊😊 So if you are thinking about buying a KIA go in and ask for Nick F you wont be disappointed.

The dealership is very friendly. As soon as you walk in the receptionist greets you and asks how she can help. The salesman go out of their way to ensure that you are satisfied. My salesman Hassan was very friendly and went above and beyond staying very late to explain every detail and features of my new car. I’ve been to other dealerships and the salesmen know nothing about the car features. Overall good experience for purchase I have not been for maintenance service yet so that would be another review.

Dan and the team over at Scott Kia made us feel right at home, they took theyre time and gave us all our options without pressuring us. We are extremely happy with our purchase and would highly recommend going to scout Kia and if Dans around go check him out. 👍

I would like to give a huge shout out to Mr. Dan McGrath at Scott Kia of Springfield for his amazing work and unbeatable customer service. I had been struggling for a few months to find a vehicle worth its wheels at a decent price. Dan immediately jumped into go mode and blew us away with options. He stayed in our budget the entire time. Gave us recommendations and personal preferences. Im no car guru but he went out of his way to share his knowledge and experience which was exactly what we needed in a salesman. Dan... it was truly a pleasure to be taken care of by you. I have and will continue to reccomend you to everyone I know. Thanks for being an awesome human being. Best of luck and success to you and yours!AlexA happy Kia customer for life!

I recently bought a used car from Scott Kia of Springfield (with really low mileage) my experience was awesome on top of that our salesman Emanuel MannyWilliams went above and beyond far exceeding our expectations he was extremely professional courteous and detail oriented.

Mr fine 1 of the service writers was a great help, professional and experienced I was very grateful

Staff was incredibly kind and helpful. Dan specifically made my car buying experience so easy and enjoyable!! 10/10. Would highly recommend anyone to go get a car from Dan or anybody at Scott Kia of Springfield!!

All I have to say is this was the best experience I had in buying a car. Dan did a GREAT job with the deal. I would highly recommend Scott Kia do to their professionalism. Thanks so much!

Quick no pressure had the perfect car for me.

I couldn’t be happier with my new vehicle!!The whole process was easy and smooth and Dante was such a huge help and made me very comfortable.Told him what I needed and he found the perfect fit.Thanks again to Kia and especially Dante Paul👍💪🏼💪🏼

I have been taking my 2012 Kia Optima to Scott Kia since I moved into the city a few years ago. I always found the staff extremely helpful, friendly and efficient, with excellent quality of the service done on my car. So I had no hesitation about going there to consider a trade-in for a Sportage. I went twice, once to gather information, and the second time, to make the deal. Again, every person there was friendly, helpful, and efficient, and I am thrilled with my 2022 Sportage. I highly recommend Scott Kia for purchase, lease, or service.

It took from 11:40 a.m. to 3:40 p.m. to complete an oil change. I will never come back here for service again because I didnt have an entire day to throw away. Would definitely not recommend. Also expensive.

This is my second review of Scott kia this time for the service department. I should have known better after the terrible experience I had with the sales team but they are local so I figured why not try again. This was my third time using the service department since buying my 2019 kia sorrento with the first 2 not being bad because I dropped the car off instead of waiting. Today my wife went to take the car in for the normal 25k mile maintenance and oil change, something that should not take too long. When she pulled in they said the front 2 tires needed an alignment done for 100 dollars. A little steep but figured sure go for it. The appointment was for 9:40am and my wife was checked in at 9:50am. She decided to wait for the car with our 2 year old because these appointments are usually under an hour. Well over 2.5 hours later my wife was still sitting in the waiting area with a now fussy 2 year old. She checked at the 11:45 and was told the alignment would be another 30 minutes and low and behold 12:30 nothing. She did not get out of there until 12:35pm. We had a 30 dollar service special for the alignment and they offered 50 dollars off for the wait that they literally didnt even take off the receipt yet still charged 170 dollars for oil, alignment and tire rotation. If anyone knows anything about cars an alignment does not take more than an hour max and an oil change can be done in minutes. Nothing that was done warrants a 2.5+ hour wait time except for the fact they wanted to milk us for labor time that they charged 135 dollars for. I should have known better than to use a dealer but figured with a car less than 3 years old I would use them seeing as not much work would need to be done but I will sure as hell be reconsidering using them again after this stunt.

I thought the service was excellent. The sales staff was knowledgeable, courteous and professional. It was a smooth transaction and I would recommend Scott Kia to others.

I recently purchased a Kia NIRO EV EX Premium from Scott Kia of Springfield. I loved my Prius but recently decided to go with an all electric vehicle. First, the dealership is a beautiful and inviting facility. I had a great impression from the minute I walked in the door. Prior to that, I chatted online to inquire about the vehicle I was interested in and received a very prompt return phone call. I was able to set up an appointment the following day with Emmanuel Williams. This young man was amazing to deal with. While he didnt need to sell me the car as I went in knowing the car I wanted, he was extremely professional and knowledgeable, and a pleasure to work with. The finance part went quickly and smoothly with Kristen also being extremely efficient at her job. After that, Emmanuel spent so much time going through EVERYTHING about my new car. And there is a lot to learn about it. He even helped me set up my phone and other functions in the car. I am so happy with my new car and especially the great deal that I got on it. I would highly, highly recommend going to Scott Kia of Springfield for your next car purchase (and ask for Emmanuel). A well deserved 5 stars!

Dan was our salesman and he made the entire buying a new car experience so smooth! Love my new car! Never been this happy and felt this safe!

The service provide by Tiffany and Manny were amazing! I would recommend them any day. Thank you!

Scott Kia was the best experience I ever had with car dealership. I was in and out in 2 1/2 hours Robia my sale person was so nice.

Nick was amazing. He made us feel welcome and no pressure at all. We got the 2021 Sorento and we love it. best car buying experience!

Great no haggle buying experience no doubt. Hopefully I can get a new car now next.Dan our sales representative was GREAT !!

Emmanuel was such a great salesman I recommend him to everyone, he made sure I got a car that I would actually like and within my price range.. I’ll definitely be coming back to purchase my next car from Scott Kia

Absolutely amazing! Dan and Tom helped me out and got the deal I was looking for! Would definitely recommend Dan and Tom!

Always a great experience when I pull out of this establishment

It was such a joy coming to Scott Kia of Springfield.Sales Rep Manny was such a pleasure to work with...very professional...very helpful..any question I had he answered ...I would give them a 10 star RATING...

Dan was a great help, stay in contact with us to let us know what was going on.

Great People -Great Service!!! The Sales staff specifically is very friendly and make you feel special!

They are very polite and customer friendly. Took my SUV in to be serviced.I was pleasantly surprised when I found out they washed and vacuum my vehicle after serving it. I will definitely be back.

We had a wonderful experience at Scott Kia of Springfield with Keith Williams. My husband and I spent a few days working with him to find the right SUV that worked for us. Keith helped us check out pretty much EVERY Sorento they had because we wanted to make sure we knew what was different about each one. His patience, knowledge, and kindness really put us at ease with the whole process. I cannot recommend this service enough. I am very excited that we walked away with our Certified 2016 Kia Sorento, and could not recommend Keith, and Scott Ki, enough.

They were marvelous. Dan made us feel comfortable throughout the whole process of getting the car. He answered all our questions clearly and completely.I felt that i received a great price for my trade in, and they had a great selection of used cars. I would definitely recommend Scott Kia to anyone looking to buy a car!

Worked with Dan McGrath today. My car was breaking so I went in really just to feel things out, was not expecting to leave with a new car but I did! Not only that, but a brand new 2021. I did not think that was possible since I don’t have great credit but he made it happen. I am so happy with the entire experience and highly recommend going here and working with Dan.

I will never do business with Scotts Kia Springfield again. Its a shame that I couldnt even get a response from a email I sent. A once happy customer turned unhappy due to lack of a company simply saying sorry.Good afternoon Steven,I just wanted to say how disappointed I am with the service that I received from Scott’s Kia Springfield Pa. I understand that due to Covid businesses are under staffed and other issue have occurred that normally would not have effected business needs. I already expressed to you the lack of communication was very frustrating. After we talk Bob did have better communication with keeping me informed with updates on my car.Here are my issues. For starters I had a scheduled appointment for 8/2 at 1:15pm but yet my car was not looked at until Thursday 8/5. Problem was not found until Friday 8/6. On Friday 8/6 I was told the parts had been ordered and I would get a call when it arrived. On 8/9 I was told that the part was on back order. On 8/11 I was told that the part was available and was schedule to arrive on 8/17. Bob called me on Tuesday 8/17 at 2:41pm to notify me the part had just come in but would not be able to repair until tomorrow. At 12:56pm I called to get the estimated time for me to pick my car and was told that the tech would try his best but there was no guarantee that he would get to my car that day. I received a call from Bob yesterday 8/19 at 9:03am that my was car was repaired and ready for pick up.If my car was looked at on 8/2 the thermoset for my car could have been available and it might not have taken 3 weeks for my car to get fixed. If my car was looked at on 8/2 and fixed before the 3 weeks Scott’s Kia had my car I wouldn’t have had to get a rental car after being told by Maggie that a loaner car would be available if my repair took 2 or more days to be fixed. Even if my car would have been fixed when the part came in on 8/17 I would not have had to pay a addition $70 for the rental car. Now it could have been the same chain of events but we will never know because once again my appointment date was not honored.Then today I did not appreciate being called 2 times about my dissatisfaction of my oil change because I had noticed that my tires were not rotated. The initial call at 12:00pm today I was told by Pam that the tech said my tires were fine and I didn’t needed them rotated. Pam called again at 12:08pm to tell me I wasn’t charged for the tire rotation. We spoke about how my receipt says I received a Multipoint Inspection and that on your web site for Scott’s Kia the pricing for that service is $69.95. So I simple stated that by not rotating my tired your tech saved me 14 cents. At 2:23pm Bob called me to inform me that because the price of oil has gone up Scott’s Kia prices have changed and an oil change is now $79.95. I have attached a picture that I took today at 6:22am this morning where it clearly says pricing is $69.95.The only reason I asked for an oil change was to see if I would have been offered my oil change for free. Having to wait 3 weeks for my car to be repaired. Having to get a rental because no loaners were available. Almost getting charged $323 on top of the $134 I paid to Hertz due to Hertz not having a Kia and giving me a Nissan. I purchased my car from this location and put my trust in your business to handle me as a valued customer but instead heard a lot of excuses. The ball was dropped and for that you have lost a customer and any referred business.

We ordered our Kia Telluride a few months before it was set to arrive. We were able to get all of the approvals done ahead of our arrival to pick it up. The process was seamless and Robia was great at answering all of my many questions. I would highly recommend Scott Kia and would not hesitate to purchase from them again!

Emmanuel @ Scott Kia of Springfield is the Best Car Salesman Ive ever encountered. His knowledge of the vehicle, patience with me, and passion for customer satisfaction all matched his overall outstanding efforts in providing the best buying experience; and based upon my specific needs!!! I purchased a 2021 Kia Forte GT in Fire Orange Color!! I would love for everyone to share this magnificent experience and I am confident they will at Springfield Kia!!! Thanks again guys for all of your diligence and determination in exceeding all of my expectations!!! Happy Holidays and Be Blessed!!

I had a great experience. Everyone I sold to was helpful and friendly. Robia was great to work with, honest, friendly. Love my 2018 Kia Forte and would buy from them again.

Robia was a total professional! She deliver our new Telluride a month early and at the guaranteed price. She even helped us work through a few hiccups. Would totally buy another car from Scott Kia and Robia!

Hassan was great. Very knowledgeable and did a amazing job. He got the Telluride for us. He made it happen!

Jeff B. was amazingly helpful in purchasing my 2021 Kia Seltos and continues to be helpful and go above and beyond weeks after my initial purchase!! I will never use another dealership again after the quality of service I received at Scott Kia of Springfield! Jeff spent so much time thoroughly going over questions, concerns, and showing me all the features of my vehicle. I have and will continue to recommend Scott Kia of Springfield to all of my friends and family. Thank you again Jeff for all your amazing service and help!!

Shopping at scott kia was the easiest and best car buying experience ever. Dan gave great customer service and made the process easy fast and enjoyable. Thank you.

This was the best car buying experience Ive ever had. I had the luck to get Dan McGrath as my sales person. He was knowledgeable, patient and fun. I wound up buying a 2022 Carnival and when I picked it up, Dan wouldnt let me leave until he had gone over every button and detail that Id needed/wanted to know. This was a Friday. On Sunday, I was having a problem getting android auto to work so I texted Dan and he responded even though he wasnt working. Cant say enough good things about him. I also want to give a shout out to Paula, the finance gal. She was on point with everything she needed to tell me AND she was fun to talk with! I love my car and I love Scott Kia.

Tiffany was great. Everything bfrom start to driving off was great.

Hassan was really great. He is honest and a man of his word. After the purchasing of my vehicle Hassan assisted me with returning my prior lease to another dealership 30 minutes away. He truly kept his word and went out of his way to help after a closer dealership gave me a hard time when attempting to return my prior vehicle.He not only assisted me with returning my old lease but also on the day of my purchase took his time to explain to me all the features on my car and helped me to create an account for an app for the vehicle.I would definitely come back here.Thanks Hassan!

Just got my new 2019 Stinger. Staff was great! They made sure I was happy with my purchase. Keith Williams went far beyond his duties as a sale person to make sure I was comfortable, even taking the time to show me each and every feature on my car. I love my new car! Thanks Keith and Scott Kia of Springfield. When its time for a new car, Ill be back.

My experience at Scott Kia of Springfield was excellent. The option to handle 90% of the transaction online was amazing. It was stress free and i was able to get a great lease deal. Hassan, my concierge, was there for me every step of the way. He answered any questions i had during my vehicle search immediately and helped guide me to the vehicle i eventually leased. He made the process of purchasing a car without seeing it as smooth as possible. He was able to get all the “must have” features i asked for as well as a few extras i did not. He will absolutely get my business again as will Scott Kia of Springfield.

We are loyal and constant return customers of Scott Kia. Service and Sales are both top notch! Want to thank Dan H. for our newest addition to our family, the 2020 Rio 5 door. It will be perfect for our son. The transaction went smoothly and we walked out of there in record time! Don’t walk to this dealership...RUN!See you next week for inspection on my car!! Big shout out to my favorites Melvin and Evone :)

The month of April I took my car into Scott Kia in Springfield, PA for a recall and they stated my engine passed the recall. Some how I was still experiencing a oil leak. I took back in STEVE( STEVE MANGER ) the service manger stated He knows exactly what it is he has seen a lot of Kia come in for the same problem it is the piston ring . So STEVE ( SERVICE MANGER)he suggested that I should agree to disassemble the engine and have warranty take a look. Now STEVE (SERVICE MANGER) Nor Evonne ( SERVICE REP) Discussed with me the price it will be to place engine back if warranty will not cover the engine .Left Me in Darkness without knowing how much money I will need to spend to receive my car back. I called KIA COP we have been trying to get in touch with Scott kia and NO ONE HAS answer the phone its to the point the district of kia is involved with my case. Scott kia is very rude and unprofessional they have caused me to have life changes they interferedwith my work and school hours since they are hard to reach.

We personally wouldn’t recommend this location based on our recent experience. We spoke with a few employees prior to visiting, asked many questions, put a deposit down on the vehicle to hold it, only to arrive and see extensive (in our opinion, at least) damage done to the vehicle.This may not sound like a big issue, but the dealership knew we were traveling over two hours to check out the vehicle. We noticed a few scratches, then more, then a dent with rust, a replaced tire, a broken cap to the battery, etc. We specifically asked prior to visiting if there was any damage and were reassured that there was not. When we pointed out the issues we were told “oh no, we knew about that and we are not willing to go any lower on the price” - in that moment we felt deceived and like this was not a place with integrity. If you know, tell. There’s obviously more to the story with this specific vehicle and we really don’t appreciate their lack of transparency. Omission of the truth is lying. We would much rather purchase a car knowing everything wrong with it rather than finding out once we have it back home.We normally don’t write reviews, but really hope this helps someone. We would hate for someone to be taken advantage of so blatantly. If someone has to tell you how great they, or their business, are, take note. Actions speak louder than words and if you’re that great, you won’t need to tell people. They’ll see it.

I was treated respectfully not pressured into anything. When my first choice / finance option didnt work out I was given other options, although not my first choice and not my favorite, other options were explained and I soon realized why they made sense. All in all I was very happy with my experience. Ididnt feel like I was being played or directed like some dealers do. Dan Hrehocik made me feel comfortable and he felt trustworthy by being a straight shooter with me. That was the difference. Thats why I ultimately bought from him.

Thanks Dan . He is really helped me getting things done in fast pace .It was clear and clean process and even the finance things were taken care very wellSo i spent hardly 30 mins for paperwork which really good 😀

My associate was kind and professional. She listened to what I wanted and needed. I loved not being rushed or forced and given pros and cons i would recommend scott kia of springfield to anyone .

Matt. Is amazing. Thank you for working on my car.

Tiffany was wonderful. Really patient and listened to everything I wanted and stayed within my budget.

On May 12th I decided to only inquire about a certified used Kia. After working along with Tiffany, HIGHLY RECOMMENDED & THE BEST Sales Rep, I walked away with the car of my dreams!! Her customer service and knowledge is impeccable 👍🏾

Jeff was absolutely amazing! He was honest, kept things moving, and just an all around nice guy to deal with.

Excellent service. Been buying new cars from Scott Kia since 2014.

Great facility. Friendly staff. Bought 2 vehicles there and would highly recommend.

Jeff at Scott Kia was amazing! He was extremely patient and took lots of time to explain all of the helpful information I needed to know when buying my first car! He made the process so easy and comfortable and I would recommend that anyone go here when looking to purchase a new car.

Fantastic service and one of the nicest car dealerships Ive been to. Dan was extremely helpful and the buying process could not have been easier. Highly recommend.

Kia never disappoints. Customer service is A1 and they get you in and out. Shout out to Melvin. He consistently provides excellent customer service every time I visit the service department. Thank you Melvin!

I just bought a 2020 kia soul labor day weekend. Manny was my sales guy. He was great, very pleasant to work with. I couldnt get what I wanted but they were able to help me get what was in my budget. I love the my new car. If your going to get a new car Go here ask for Emmanuel (manny) he will help you get what you need. I have brought my old car for service here as well and the service department is just as great. Probably the cleanest car dealership service area I have ever seen.

Wonderful experience. I previously dealt with bad experience and unprofessionalism at Kia Cherry Hill and decided to do my research for great customer service and found Scott Kia. Hassan was very professional, knowledgeable and patient. While going through the painful financial part, Paula was also professional and knew her stuff and guided me in the right direction. I will be returning in the future and highly recommend!!

I think Scott key is pretty good right now Im trying to make a deal with Dan I hope it goes through thank you

Dan and Tiffany were a pleasure to work with in my car buying experience. I was unsuccessful in finding the price and customer service at another Dealership, but Dan made it happen and it took him little to no time to work out a deal with me, on my new 2021 Kia Telluride. I really appreciate the excellent customer service by both, Dan and Tiffany and would recommend Scott Kia of Springfield, PA to everyone who is in the market for a new vehicle.

Made an appointment with mike,went to buy a 2012 Acura TSX wagon and instead left with a 2019 Kia Optima S.....Mike is the best,make u feel like family and help you a lot without rushing you .....Great place great team!!!!Thank you guys specially mike(gringo-rican)💪🏻💪🏻✌🏻

If youre looking to purchase a vehicle I would highly recommend seeing Dan H. He is very helpful/friendly and has a great sense of humor 😁! Thank you Dan H for all your help with purchasing my vehicle and making it as easy as possible for me and going above and beyond!!

I did not have a good experience at Scott’s Kia. The sales manager Dave and the salesman Chuck acted as if I was not important because I was interested in a used car not new. I purchased a used car from them in late October that I had seen on their website. The car on the website was incorrectly listed as silver and was actually white and clearly was not ready to be sold due to cosmetic damage and a missing trunk cover inside. The sales manager noticed the cosmetics upon taking me to the car And promised that the items would be repaired/replaced within a week. It took almost 6wks to have both issues corrected. Possibly longer had I not continued to follow up with them. ( Due to salesman Chuck forgetting to place the order for my needed parts.) Now that I have had the repairs completed, my check engine light has come on and my windshield wipers stopped working all within 2mo of having the car. When I called about this I was told used cars are sold “As Is”.I would have never expected to buy a car with issues like this from such a well known dealership. Needless to say I will never buy here again. Nor will I refer anyone.

Robia was beyond helpful, I literally walked in not knowing if i would be able to walk out with a new car. Yet i walked out with a brand new 2021 sportage ! She not only made the process painless she also made me feel confident in my purchase.

Went in for an oil chang and tire rotation. Excellent service and was put of there in 1 hr and a car wash was also included. Melvin Santana, who took care of me was very professional and made my visit easy. I will definitely be going back

I will NEVER PURCHASE another vehicle, I will not bring my car here for service and I would HIGHLY recommend the Murray Kia on Ridge Ave....Victoria Gardiner