I just took advantage of the Mattress Warehouse sale and boy! I got a great deal! (A full size mattress and a FREE box spring) I had done previous research so I knew exactly what I wanted. Orlando was awesome at showing me the mattress I was interested in. He was so pleasant at checkout and explained the warranty and the exchange process if I did not like the mattress. He applied my coupon code and scheduled a speedy delivery! I am so grateful since I have guest coming very soon! Thank you Orlando and Mattress Warehouse! I highly recommend purchasing at this location!
Cory and the other associate were fantastic today. My wife and I actually had lots of fun trying beds and it took us no time to buy 2 twin beds for the daybed/trundle combo we recently purchased.
Great buying experience! Ask for ORLANDO he is very knowledgeable and honest. You will have a great buying experience if you buy a mattress from him.
I was acknowledged upon entering the store by Orlando. I was matched with the perfect bed and explained in detail about the financing options. I also received free delivery and box spring and mattress pad. Orlando was exteremley professional.
Great service. Met every question and offeredgood advice. Also informed me about thingsto look for and how to select matchingheadboard. The mattress selected is great.It is firm and easily handled.
My salesman, Orlando, was very helpful. The overall purchasing experience was excellent. Thanks Orlando!
Great experience! I did some shopping around before my purchase and there’s no comparison in price and customer service. I would def recommend and come back. Corey’s service skills are amazing!!!
They were awesome ! Informative, polite and very straight forward. This was a great experience.
Received superior customer service from Mekdes. The ultimate professional, Mekdes secured a high quality mattress for me with an amazing delivery date - just two days from my purchase date. Not only will my visiting family have a comfortable good nights rest, but Mekdes was able to match the price of a competitor, ensuring substantial savings for me.
Great service and a good selection of products. Highly recommended.
I went to Mattress Warehouse hoping to find a mattress quickly. I was concerned that with so many things on backorder that I wouldnt get my bed in time, but I was assured that I could get it in a few days, which was great. Corey was a great sales rep. He was patient with me as I sorted out which mattress to buy. He was also willing to give me a great deal on the mattress I chose, which I really could not beat anywhere else! They have a lot of stock in the shop surprisingly, so I would definitely recommend anyone give it a look and see what options there are.
Great service today by Orlando at the Commerce St. Mattress warehouse.
I am so happy with my mattress. Corey was so helpful and friendly and worked with me, to ensure a seamless and speedy delivery as well. Definitely recommend!
Corey was a true professional got great service and treatment
Orlando was very helpful and professional.
Corey from the Mattress Warehouse of Springfield was very helpful and instrumental in helping my wife and I purchase mattress last month. He was friendly, engaging and actively listened to what we were looking for, which wasnt the case for the stores we had previously visited. I HIGHLY recommend anyone to speak with Corey if they are considering getting a mattress. He is phenomenal.
Leah was our salesperson and was very helpful and polite. Excellent service!
Wow! Just wow! From the moment I called and was greeted by Corey it was a wonderful experience. Corey is so knowledgeable and after learning what my husband and I were looking for in a mattress he recommended the Serta Hybrid X5. I mentioned I would like to go and test it before buying it and instead of rushing me to make a sale he thought it was a great idea as it was a big investment. I came in the next day asking for him personally. He not only remembered me but asked me to still try a couple other options just to be 100% sure. The store is very clean and it was the only mattress store that had not only pillow napkins but also whole body napkins to use for laying on the mattresses. After we chose our mattress, Corey was awesome at setting up the delivery and the haul away for us. Then, when I asked about mattress protectors both him and Mekdes were very helpful and suggested we get one in store as they are covered by warranty for 3 years and also improves the mattress warranty which by the way is 10 years! I have purchased many mattresses in my life as I have 4 children and I must say this was the BEST customer service experience I have ever had! Thank you Corey and Mekdes! If you want a great mattress and want knowledgeable salespeople who also treat you with respect and attention then Mattress Warehouse on Commerce Street is your destination!
Totally recommend this location. We went to a different Mattress Warehouse last weekend and had the worst experience with the associate. Today, desperately needing a new bed, we visited the Commerce St location praying for a positive experience. Robin was amazing. She was pleasant. She wasnt pushy. It felt like she was just a friend telling us facts about beds. Most importantly to me, she was so nice to our 7 yo son while we were there. I am so so so happy we gave Mattress Warehouse a second try thanks to Robin. Cant wait to get my new bed!!!
Alison was so nice and helpful. I had no idea what to buy when I came in. Alison was great because she didn’t try to up sell me and she gave me lots of options and helped me find a good affordable mattress. Her friendliness made me buy a mattress here!
Great experience buying new mattresses at this location. Bobby was very helpful in showing us different brands and price points to find what we needed. Mattress was delivered today within the delivery window! So excited for our new tempurpedic. So comfy.
Be careful Do Not Try This store, I had bad experience they rips me off with my money I purchased a full mattress the one I see at the store is different than the one they deliver the quality is terrible I complained to the store manager and I take something else instead he charge me with additional charge for delivery, he got me something different of what I order when I ask for my money back for delivery he said NO return even he knows he gets me wrong mattress the store manager he’s a crook .They company don’t consider customer complain all they cares how to rips people Off with their money the quality, That’s why they don’t return they knows their lack of quality people will complain and asked to return it . I don’t recommend this store To No body you will be Sorry .
Mekdes and Cory were friendly, helpful, and efficient. Thank you
Wow!! I am more than impress with this place! I love the mattress test technology that helps you choose the right mattress for you!! Super cool!! Robin the store manager helped us and she is amazing, she is not a sales pusher she wants to help you find the right mattress that you will be happy with plus be able to afford! Her device is excellent and you can tell she loves what she does!! So people if you are looking for a new mattress go visit This mattress warehouse location as for Robin or may of her associates and they will have you sleeping like a baby!!! We love our mattress and pillows!!! 🤗 thank your Robin - you rock!!!
Alison was extremely helpful and accommodating. We found the perfect mattress. Thank you Alison and Mattress Warehouse!
Helena was super helpful in assisting us to find a matress to fit our needs and for a price on our budget.
Good experience. We bought a Tempur but the firmness and the feel we just could not adapt to and ended up exchanging it. True to their policy they exchanged the mattress for something we now really enjoy. Robyn the store manager is very good to work with and knowledgeable.
Chris was so helpful! Fantastic store with great prices. Thank you so much!! Looking forward to my new mattress.
Great place to buy good mattress and the employee Marshall is very nice to us. He helps us to find great Mattress.
Dropped in to get a bunk bed mattress and received honest service that worked within our budget - no pressure to buy the most expensive but genuine perspective to help us make the best decision for our family. Thanks Robin and team! We will be back. It’s rare to find good service these days and we’re glad we did!
Chris was awesome in helping me find the perfect mattress! He was not a pushy salesman and made my shopping experience enjoyable and not annoying. He also made it easy to see clearly which mattress was best for me. Highly recommend!
Went in a couple of weeks ago for two mattress sets and worked with Husam. He was terrific. It was a busy day and he was the only one on the floor, but he handled all of us very efficiently. He was extremely patient while we tried the selections we had narrowed it down to and worked really hard to get as close to our budget as he could. We left extremely satisfied.
Robin did an excellent job for our mattress selection and purchase. They have a good selection of mattresses and payment plans. We bought more than one mattress. 😀
Had a really great experience working with Chris! We went to this store because it had a BedMatch process that showed you which type of mattress would best fit your own sleep style.From there, Chris found us the perfect mattress with the best possible process. He didn’t try to up sell us; he just wanted to make sure we found the best mattress for us. I’d recommend him to anyone looking for a mattress because he was extremely easy to work with and very knowledgable.
We had a very good experience here at this store. Robin wasexcellent and very patient with my parents. Customer Servicewas outstanding.
Went to this store yesterday looking for a very specific mattress, our plan were to shop around for prices but we ended buying two mattresses here, a king and a full, James was excellent in offering us the best possible solution, he was able to answer all our questions and gave us an excellent price that no other store could offer...this is why we did not go anywhere else! I’m recommending Mattress Warehouse to all my friends and family. Thank you James for a spectacular service, cannot wait to sleep in my new King Serta Hybrid!
Went in this afternoon to buy a new mattress and had a great experience with Husam. He wasnt pushy at all, worked with us when the one we picked out wasnt available, and was super easy to deal with overall. Walked out with a great mattress at a great price. Highly recommended.
Amazing customwr setcice and prices
Chris is friendly, knowledgeable, and informative. He asked great questions and made excellent recommendations with the help of the revolutionary bedMATCH technology. I highly recommend Chris and Mattress Warehouse without reservation.
Marshall helped my husband and I pick out the perfect mattress for us. He also helped us pick out 2 more mattresses for our spare rooms.
I was looking for alternative to fix my queen bed headboard and Hasan did an excellent work taking the time to advice me on what I should and what to get. Thank you so much!!!! I really felt super special!
Hi - I needed a new bed and wanted to wanted to try BedMatch to see if I was looking for the right kind of bed. Robin at Mattress Warehouse was very helpful and let me do BedMatch 2x (side and back). I had shopped around a little and AS A WOMAN, I have to say it is a bit uncomfortable laying on beds while a male salesperson stares at you. Laying on and rolling around on beds with Robin was super comfortable. Additionally, she is super-knowledgeable. I found my perfect mattress, foundation and frame.
Hasan was very polite, helpful, knowledgeable, and friendly. He was able to guide us in choosing our new mattress. He then went out of his way to ensure our car would fit the mattress and helped us load it. Hasan made our day today and I will definitely be coming back for our next mattress!
Great selection of Mattresses. Brent was very helpful and didnt try to hustle me. Great deal on a quality product. 5 stars!
Finally doing it! Buying a new mattress. The folks who work here were so nice and helpful (shoutout to James!). No pressure, no gimmicks. Really appreciate their help.
James made my life so much easier and was able to help me find what I was looking for. I was shopping around all day so I was happy, when James worked with me. Great job
Chris was very helpful and was sure to find us the mattress that was right for us. Would recommend this location.
It was horrible they came with bed bug and when we tried to return them they didn’t let us and it took about a year to get rid of the bud bugs
Hasan was very patient with us to ensure we found the right mattress. He made us feel very comfortable and the mattress was delivered two days later.
Husam was wonderful! Extremely patient and friendly. He understood and respected my needs, and was very efficient! I hate shopping for mattresses, but Husam made the experience pleasant!
Hasan has a wonderful personality and customer service skills. My wife and I came in and this gentlemen respectfully came up and guided us and helped us matters to mattress to ensure us and help us to what exactly we wanted. He worked with our price too he is located in 6400 commerce street Springfield va 22150
Bought a mattress 2 weeks ago, the whole process was amazing and easy, thanks to Hasan. We got the right mattress we needed and the delivery was prompt and stress free. Thank you Hasan! Highly recommend working with him!
The associate that assisted me in the store, Robin, listened to my wants and needs and got me set up quickly. The whole process took very little time. The delivery people, Nathan and Joshua, were friendly and quick! Great experience
I honestly just want to give a shoutout to Hasan, the manager of this location, I had an issue with my purchase in different location and when I came to his store to address it he was very helpful and willing to address my concern. He’s a very friendly and nice guy.
Great experience and superb mattress. Hasan was polite and very helpful. I’d gladly buy from him again :)
Go see Chris! He was polite and courteous. Super patient and helpful!
Hasan help me out a lot. He was very polite and professional. Keep up the great work.
Came in Hasan came rite up and help me and made my purchase really easy he helped me decide wich mattress was for for me he gave me great customer service.. highly recommend him. And Mattress Warehouse..
Nice store and with the price too, Mr Hasan was kindly enough to accommodate me and my wife of what we need during the process and choosing whats right mattress we need.
I recent just bought an Aireloom mattress and it is the best mattress Ive ever bought. You have to go see Robin great customer service and the best shopping experience ever. Robin and bed match made it easy.
Chris was very helpful and honest during our mattress selection and purchase.
This is my second time buying a mattress from Mattress Warehouse, Chris was very helpful and knowledgeable, he took his time to explain the different options and what would be more convenient for us. I definitely recommend this place to anyone looking for a new mattress.
I came into the store not planning to do much just browsing. After I spoke with Hasan he was beyond helpful and very informative about all products. After the service I got at other mattress places I was blown away how much he seemed to genuinely care about fulfilling my families needs so we purchased our first king size Aireloom and it was such a comfortable experience. I will send all my family and friends to deal with Hasan personally because I cant think of one thing about experience that was not five star....
Jessica was great. Super helpful. Gave my family a great deal. Will definitely come back again.
Great service! Husam & Hasan are amazing. Make sure you come see them before going anywhere else!
Hasan : courteous, very knowledgeable. An easy and pleasant experience.
Hassam was very knowledgeable, and customer orientated, excellent service. Will go to him again. Thank you.
Hasan was awesome. Very helpful and knowledgeable.
Hasan has given me the best customer service just what a customer need hope to visit again for another good sales. Thank you Hasan.
Hasan was extremely helpful and knowledgeable, showed me what I wanted and completed the transaction quickly with money saved compared to other mattress stores.
I guess getting a sale is all thats worried about at this store. Got offered a good deal by Jessica and processed my payment and now the sale caused a red flag? Should not process a payment if you are not sure about it. Will not be coming back here.
Good customer service and big selection of mattresses on sale. Jessica helped us today and will be back to replace our master bedroom mattress soon.
Customer service was great! Jessica clearly knew what she was doing. Can’t wait to try out the new mattress. Thanks a lot.
Great service, knowledgeable, friendly, and fast
Jessica was so wonderfull and help us pick the correct bed based on our needs and budjet, O wiññ definatly recomend her and will definatly shop here again
Hasan was amazing! He took the time and care to help me find what I needed.
Hassan was great to work with, no pressure.
Good experience, would recommend to others
Hasan was very helpful, highly recommend.
Nice customer service from Chris
Robin is good customers services will come back
Hasan and Husam were great!!!
Great place to buy your mattress especially with bed match system that help you choose right bad for you either you are a side sleeper or back or stomach sleeper.
Good customer service and affordable quality mattresses
The woman that works here is real rude man. Been here three times. Asked to use the bathroom and she wouldnt let me use the bath room. I was going to more then likely buy a bed but oh well Ill give my money to another store.
Robin was outstanding..Service beyond..
Springfield location is great
Hassan was the best
Outstanding
Excellent service.
Large selection of mattresses!
Good attention
Good place to buy a good mattress