Was driving through the town on my way to Texas and just by happenstance stopped at this shop to resolve a tire pressure alert. They didn’t charge me for resolving the error and made sure my tires were fine before I left. Didn’t even take a tip! Unfortunately in a hurry, I forgot to collect the key fob from the mechanic and was almost half way to Texas before realizing it. They were kind enough to mail the key all the way to Texas. Couldn’t have asked for more! Just shows their integrity and honesty. Kudos to them and highly recommend based on my experience!! (Special thanks to Brittany at the front desk for getting me my key, saved me a good $300)
I made a mistake I was giving them 5 stars there some of the best mechanics I know that thanks for all u have done for me
This is an amazing place. Great people, great service, fast, honest, reliable, trustworthy. We have taken all of our personal and farm vehicles here for the past 3 years or so. Highly recommended!
Such a great team, everyone I send here has a great experience. They are what everyone wants good, fair and prompt service. No other place for me. THANK YOU! Proud to be a customer!
I dont live in Springfield but I have a family member that does. When their vehicle broke down, I needed to find a repair shop that (1) I felt was going to diagnose the problem and fix only what needed to be fixed. They wouldnt take advantage of the fact that I couldnt be there in person and find other things that needed to be repaired. (2) charged a fair price. (3) I could work with them easily over the phone (4) Could fix the vehicle in a timely manner. T&B is that kind of place. Im a AAA member and I looked into the repair shops AAA recommended, and also offered a 10% discount for members. After calling those AAA recommended repair shops, I felt that they didnt meet my requirements. I highly recommend T&B if you are in the Springfield area. Another thing to add to this review is that the family member said they were very courteous and had a nice, clean waiting room when they went to the shop to pick up their car.
I was referred here by someone and Im SO glad I was! I panic whenever anything goes wrong with the car. I dont know much about cars and, to be honest, we do not have hardly extra money to be repairing our car all the time. I had been told by another shop that I had an oil leak but I ended up here and Brittany was the SWEETEST! She was so kind, understanding, and easy to talk to. I just walked in with no appt, hoping to find out where this mysterious leak was and they were able to fit me right in. Really nice waiting area, incredible mechanics and office manager! Ive had experience with shops taking advantage of me financially, but these guys are by far the most kind, caring, and TRULY honest. They told me that there wasnt a leak and even showed me everything while my car was on the lift. After coming from somewhere that said that I had a serious oil leak, I was able to breathe again! I am so grateful for them being so honest.Best experience Ive ever had with a shop and wont be going anywhere else after this. T&B Automotive has my business as long as I have a car! Thank you so much for everything, T&B!
There the best! Very professional, do excellent work on your vehicle, and are the nicest people. I would recommend there work to everyone!
As a female I loved this place. The man that worked on my vehicle actually spoke to me and not my fil who was with me. I will definitely have them do future work on my vehicles.
I moved to Springfield from Panama last year and bought a 2007 pickup truck, which I had serviced at a local tire store. However, as the business does only minor automotive work, I asked for a recommendation for a mechanic. A fellow at the tire shop there gave me a business card from T&B Automotive Repair. Of course, I checked out the latter shop’s reviews and was impressed by the 100 percent 5-star score, as well as the customer comments. Recently, I had to replace a knock sensor, timing belt and water pump on the pickup. I took it into T&B, met the owner, Brian Laib, and he explained what needed to be done and the estimated cost. Two workdays later, I got my truck back. The total cost of parts and labor was about $400 less than I had anticipated having to pay when researching online. Clearly, Brian and his team are proud of the work they do and their hard-won reputation. As a result, T&B is successful and highly profitable not by overcharging or deceiving customers, as we know too many shops do, but by offering excellent work at a more than fair price. T&B Automotive Repair is busy because first-time customer leave satisfied and keep coming back again and again. I certainly will. Thanks to Brian and the T&B team for setting the gold standard for mechanics in Greene County.
I recently just moved to the area, had car trouble. I called this business and the kindest receptionist answered (Brittany). She was just as worried about my car as I was. So yes, I took my car there for repair. Turns out my axial need replacing. Brian the mechanic ordered my part and had me up and running 2 days later. He gave me so much info about my car, he took time to explain what was wrong and what he did to fix my car. This business made me feel so comfortable. Plus the knowledge they gave me was priceless. I found my mechanic and a great one at that. So thanks to T&B Automotive. You guys are such a asset to our community.
I like it here. Everyone is real friendly, my cars always works better when I leave than when I got there and no one tries to sell me stuff I dont need :)
Stayed in Springfield for a day off the road on the way to Denver. When pulling into the RV park, I heard an awful squealing and assumed the fan belt. Called T&B the next morning and talked with Brittany. They were able to work me in that day. Only spent about 2 hours in the shop waiting room while Marc diagnosed the issue (fan belt tension pulley) and repaired. Great folks to chat with while waiting and probably the most comfortable shop waiting room Ive experienced. Thanks, T&B!
This is the only place I bring my fleet to. Honest people, Quality work is top shelf
Ill never go to another shop again. The whole crew is amazing. The ladies at the desk are so sweet, and the guys in the back are the best in town! They take the time to not only know you but to also take care of your vehicle the right way! Everything is explained to you and they do all they can until the job is done. So professional and the real small town shop youre looking for!
Took a little longer than expected but they did fix my car
Let me start by saying that I was already impressed from their five-star rating already (not including this review). I had never been here before and I called/emailed numerous places to get estimates for repairs. T&B Auto was the first one to respond to my email and the first to call me with estimates BEFORE I even took my car in for them to visually inspect it. Their estimate was fair and in line with what I was actually charged when they could actually look at my vehicle to confirm their initial estimate. I was beyond impressed by the level of service, communication and skill this place has. Never before have I encountered such genuinely friendly staff. Brian communicated every step of the repair with me for my familys main vehicle. He even stayed late beyond when they closed so that I didnt have to wait outside for my ride to come pick me up after dropping off the vehicle. Brian even pulled me into the garage to visually show me where the issues were while it was on the lift, the steps they took to fix it and then some. Wow! What a gesture of trust! I am BEYOND impressed with this place and highly recommend it. So glad I found them and I will ABSOLUTELY be back for any future car maintenance needs to arise in the future. This place is GOLD. You need to take your car here if you want fair prices, amazing service and mechanics you can trust.
Andy and his crew have great customer service and are always extremely helpful. Best prices too.
Was passing through 7 hours into a long road trip and picked up a check engine light. Not only were they able to see us and diagnose the problem with a busy schedule but got the part in and us back on the road before close. Life savers
Good services and good prices
Always fair and professional service!
Great Service! Brittany is Awesome
The guys at this shop are awesome. Always able to help. Fair prices and timely services. I know I can trust them to tell me.exactly whats wrong w my vehicle and not over charge me.
Great people
Theses guys are the best and fair very honest great service . Me and my daughter will be forever customers.
Only place Ill ever take my cars very friendly and honest people.
Very fast and friendly they even showed me the piece that was broke will not go anywhere else. Front desk lady super helpful.
I have taken both my vehicles to T&B and they have done a fantastic job along with their customer service. I encourage everyone, if youre needing mechanic work done to your car.....call T&B and give them a try.
Definitely would reccomend this shop to anyone and everyone! Thanks T&B
The technicians are good quality servicesAt a reasonable price .
Absolute professionals! True masters of their craft. Really make you feel like family.
This was my first time taking my vehicle to T&B Auto Repair. I was having an issue with my front left brake. Brian test drove my vehicle looked at the brakes and called me with his opinion and recommendation. I was very satisfied with the complete transaction and will definitely take my vehicles to T&B for any future work I may need. The Office manager was very pleasant and very helpful.Follow upMy Niece is in town from Montana and needed some brake work on her car. So based on my previous experience with Brain at T & B I called and he said bring it in and he worked it into his busy schedule. He does Excellent work and stands behind everything he does. His prices are fair and he does not try to tell you something needs to be done when it doesnt. If you need work on your vehicles I highly recommend calling T & B Automotive repair
Brian and crew are amazing! Thanks for all the great work on my suburban! I always have them check my vehicle before long trips, and they always make me feel safe on the roads! Its great having a mechanic that cares!
T&B auto was recommended to me by a good friend. You cannot find a better, more thorough repair shop than these guys. Brian is one of the owners and is a top notch mechanic. They stand behind every thing that they do.From mild to wild, from everyday driver to hot street-strip they can handle any project you can think of.The only reason they dont get 10 stars is google dont have them available.
I loved the feeling of pride and enthusiasm they have. Brian took the time to explain his quality transmission overhaul, that really gives me confidence in a job well done.
Had lots of recommendations on this shop before I had used T&B so I figured I would give them a shot and I am extremely impressed with their service they provide.Up front and honest people who you can trust and go out of the way to ensure you leave happy and get what you deserve in a timely manner...Thank you T&B and you can count on my business in the future.😁
Today was off to a bad start and then these lovely people stepped in. Car is ready to go. Quick, fast and friendly. Definitely helped this girl understand what was going on. Is there such thing as a 10 star rating? Highly reccomend. If I ever have trouble again while i am this way, I will make T&B my first call. Thank you so much!!
I have taken 2 vehicles here and they have done amazing with the vehicles. They are very friendly and take the time to figure out what is wrong. I will take all my vehicles here.
We take both our vehicles to T&B for repair and maintenance. We have been customers for a few years and would highly recommend T&B Automotive Repair. They are easy to talk to and honest. You will get great customer service all the way around. Thank you Brian and Marc!
I am really glad that I found these guys. I have a Nissan Titan that was lifted by the previous owner and have had nothing but trouble with it since I bought it. After visiting 4 other mechanics and spending $1000+ with out having the problem fixed, I decided to give T & B a shot. I am sure glad that I did! They had the problem diagnosed with in a few hours and had it fixed the next day and for a 1/4th of the cost of what I previously paid for things that may not have needed to be fixed. Thanks Brian and your crew for taking care of my truck. I wish that I would have visited you all in the beginning!
Best people in town. Power steering went out today and had to head to T & B. The wife came to pick me up. Every time she in there she leaves in a good mood. After 51 years I need all the help I can get and vehicles get the best care in town.
I had new front pads and rotors installed on my truck and they did an excellent job. They are very personable and provide good quality work at a great value
The best shop we have ever found! Brian and his team do such a great job. They are honest, and dependable. Becky in the office is so sweet! We have never found a shop that treats us so well! In fact we moved away and still come in from out of town to have them work on our car! Wont find a better shop.
Kenny and I have taken our vehicles here for over 2 years and would recommend them highly for their exceptional work. Theyve definitely built our old truck from the bottom up and weve received numerous compliments on it. Theyre honest and weve never had to return for the same problem. We wouldnt trust anyone else.
Great customer service, and great vehicle repair. Brian knows what hes talking about. And he does a great job fixing the issue all while getting it done in a timely manner. Ive taken my vehicle to T&B a few times and have never been disappointed, and have never been taken advantage of for being a woman! Ive also never had a mechanic clean off the engine of my car to make sure it wasnt leaking anymore fluid, and to also clean up the mess from the leakage. Recommend all day.
Neighbor recommended me to t@b,as long as I have lived in Springfield never knew this place existed,with that being said,the attentiveness and communication to what they expressed about my vehicle was satisfying, I will not hesitate to start bringing my vehicles here.
Workers and secretary are all honest, kind, and knowledgeable. They explain what work they are doing and do an excellent job. They are flexible, and can always see us for emergencies as well as getting us scheduled in advance. My family and I will ALWAYS go to them for all of our auto needs!!
I cant even say enough about Brian and his team. He has taken care of my truck twice recently. He goes above and beyond to make it right. I would recommend them 100%.
Services performed: Transmission rebuild, oil change, vehicle inspection.I drove my truck back from Kansas City in June and had some serious transmission issues. I let the truck sit until December as I had another vehicle to drive temporarily. I called on Dec 12th and they agreed that if I could get my truck in by Dec 14th it would be done before Christmas. I couldnt really make it, but had the truck there the following Monday. They still had it to me by Thursday of that week!The price of the repair was really reasonable and lower than many other suggested shops in Springfield. When I arrived to pay and pick up Brian took me to the shop area to show me everything he did and explain why he did it. They replaced parts that he said are often salvaged, explains fully why mine couldnt be, but none of that affected the quoted price. As my truck has sat for so long it had a serious pollen build up on the outside and green mold inside from the moisture. I was taking the vehicle to be cleaned right after this repair. When I showed up Brian had also washed the outside and vacuumed up inside making my cleaning even easier.This is one of the only shops I have ever been to that honors their price quote and does little things that improve their level of service to the customer. I highly recommend T and B Auto to anyone, especially GM/Chevy owners.Awesome experience, no surprises when paying. 10/10 will absolutely use them again.
Best service and value around. Brian and his crew are the best. Extremely happy customer.
Best shop anywhere. Highly recommend for their honesty, hard work, and commitment to their customers. My family has been taking our cars there for years and we wouldn’t dream of going anywhere else!
Very knowledgeable on cars. He couldn’t do my transmission but recommend a guy that could. Saved me over 2200 dollars. And now I go there for my tune ups and oil changes
Weve used T& B for years! The quality and care is always exceptional. In the past (approx) 8-9 years (as of 2017!), Ive never had even the slightest issue with the service, pricing,quality or attention to detail.They saw my daughter through her many junker cars from the time she turned 16, until she at last qualified as a driver (moms opinion- ) to get a good car, and they have kept her car on the road. Its never broken down or left her stranded.It means so much to know she and I have an auto shop that we can rely on to treat us fair and give us honest pricing for honest work, this is an extremely female friendly shop which can be difficult to find.The guys are as personable as they are capable. We wont go anywhere else!
Best mechanic I have ever used, had heads done on wifes equinox and plugs and coil packs on my truck, a very great and trustworthy shop
Honest and knowledgeable, complete trust with all of my vehicles. Go see Brian, Mark, and Becky for all your vehicle repair needs. You will not find better mechanics, and better people!
Thoroughly enjoyed my experience with T&B Auto Repair. I had to get my clutch replaced and they got me in within just a couple days and did a great job.
Best place in Springfield honestly and a great macanic very great guy recommend
These guys are awesome. They know their stuff and always get me in/out. Very honest and excellent pricing.
After going here I will never go to another mechanic. They are the best.
They were very quick finding put what was wrong with my car and also quick fixing it.
Staff are always friendly.. They will do anything to try to help and find the problem with your vehicle.. Would recommend T&B Automotive to anyone..
Finding someone to fix your car is like finding the right doctor. You want the best honest and do the job right. Well T&B auto are both of those things I wouldn’t send my car anywhere else.
Honest and dependable! We never use anyone else. Give them a try and you will feel the same way.
I was so impressed at the service, I pulled in wih radiator leaking and he gave me immediate attention, truck was finished next day. They were so nice, I will never go anywhere else
The best around. Dealer wanted 6x the amount to fix my transmission and what they quoted wouldnt have fixed it. Took it to this shop and the kept in the loop the whole time and its fixed for way less.
These guys do great work cheeper than most places. Brian and Marc are great guys.
Fantastic staff, friendly service, reasonable prices, and good quality work. Cant recommend them highly enough.
The mechanics were great, they took the time to explain what was wrong and show us on the vehicle and talked us through our options. Didn’t feel pressured to do anything.Highly recommend.
These guys are the best! Fair, honest, and top notch work! You will not be disappointed!
I was able to drop the car off in the afternoon, it was diagnosed the same day, and repaired the next day; having not made an appointment, the repair time was excellent. The needed repairs were explained carside, and was very professional.
Great people to work with...Tom & Brian are honest and very well trained mechanics =. I would highly recommend them to anyone.
Consistently pleased with their service. They do a good job at reasonable prices!
Great tech, does a great job. Happy to refer people here!
Honest, excellent workers. They go out of their way to help you. Very friendly people, and they’d do anything to help out.
Tom diagnosed the problem in 14 yr old GM transmission. Sensor replacement was quickly performed st a very reasonable cost. Saved me high expense of a rebuild or transmission replacement.
Fast and friendly great service. Very trustworthy mechanics.
Awesome
A shop you can trust is hard to find, unless you have directions to T&B Auto
Wow! Great service! Super friendly great mechanics!!!
Brian and crew are knowledgeable and fair prices.
Very knowledgeable and friendly. Good prices and trustworthy mechanics.
Very friendly people, I had a small repair but they took the time out of their busy day to help me, I will be returning when I have another issue with my car. I would recommend coming here
Ive trusted T & B with my high mileage vehicles for nearly 10 years now, I would not let anyone else perform repairs on my vehicles. Highly recommended!
We take all of our vehicles here for repair and maintenance. Fair pricing and quick turn around.
Best automotive shop in town. Honest, dependable, quality workmanship.
These people are great very quick and professional.
GREAT GUYS TO WORK WITH !!! KNOWLEDGEABLE, HONEST, AND VERY REASONABLE PRICED !!!
Honest Dependable service awesome people
Great Quality and reasonable prices.
Always quick, helpful, and honest
Honest Honest Honest and reliable