They let us do a trunk or treat/ car show for the Springfield ohio community. They are so awesome!

Tayliah McDonald was great. She made my experience with my first purchase from Springfield Buick GMC a very very good one. I appreciated her honesty and willingness to help me purchase the car I wanted.

I cannot express enough how awesome this place is. I have been wanting a Cadillac since forever. I finally gave in. I wrote down the exact models I wanted to look at and colors. I drove out of there with everything I wanted. The experience was so calm and easy. I wasn’t pushed or pulled any way. They let me mosey about the lot and handed me the keys to every car I wanted to drive or look at. The financing part was so fast and easy. Def recommend this dealership.

Thanks to Scott Lozan for letting the Paps Rods and Custom use the lot for the 2021 Trunk or Treat 🎃🦇🧙‍♀️👍🤜🤛

I recently purchased a 2019 Ram 1500 Big Horn from Springfield Buick GMC. After shopping around at several locations, I returned to Springfield Buick GMC because of the fantastic customer service and attention I received from salesman, James Talbot. James went above and beyond to ensure that all of my questions and concerns were addressed. Without being pushy or aggressive with the sale, James made sure that this truck was the right one for me.

The process was different in regards to the paperwork to complete the purchase. I would prefer to have everything done at the dealership the day of the purchase instead of setting up a zoom meeting to sign documents online. Also the refund for the trade in has taken longer than a week to receive the check. Someone that had the same process trading in a car received their check within two days of purchase from another dealership.

I am super excited about my new vehicle and can’t help but brag about the outstanding customer service I received at this dealership and with my sales rep, Taliyah! Thank you so much for making my purchase such a quick and easy transaction. Taliyah communicated with me and made sure all of my needs and concerns were addressed during the process of purchasing my new vehicle. I definitely recommend this dealership to anyone seeking to purchase a vehicle. Lamar in the finance department was also very helpful and helped get all my financial needs addressed in such a professional and timely manner. Thank you so much Springfield Buick for this great experience!

My husband Zach and I purchased a GMC Terrain last week from Sam. Both Sam and the manager were incredibly nice. They weren’t pushy and we appreciated that! Once we decided we loved the car, we sat down to talk numbers. My husband and I both agreed the price of the car was already very good so there wasn’t much to negotiate. We had a small back and forth when negotiating the car. The car didn’t come with all weather mats and it was something that I really wanted. After a while the manager agreed to give us WeatherTec all weather mats. I expressed how I wanted the actual GMC brand mats when negotiating but understood and we ended up agreeing on a price with the inclusions of the weathertec mats. They said they would ship them to us the next day. We had a great talk with both Sam and the manager after and drove off in our new car! A few days later we not only received the all weather mats but we received the GMC brand all weather mats just as I had originally wanted. Something like that will not be forgotten by us and we can’t express how wonderful this dealership is. I would highly recommend!

The staff at Springfield Buick GMC were very nice and knowledgeable about the vehicle I purchased. My sales person was Taliyah and she was very personable and funny.

Springfield Buick/GMC (Scott and Jim) were very accommodating in locating a Sierra truck that met our requirements. During this time period of low truck availability, we were impressed by their ability to work with us and find what we were looking for. They were very professional and fair in the entire transaction. We will use them in the future for our next vehicle purchase.

I really enjoyed working with Taliyah, Lamar, + the rest of the Team. They were all very helpful, courteous, + PROFESSIONAL! :-) They made it quick + easy to get into the vehicle I wanted. Look forward to working with the folks at Springfield Buick/GMC in the future. :-)

I bought my first new Car Here back in 2008 and they took very good care of me and my Torrent if I had a problem I just had to take it there and they looked into the problem right then. And it was taken care of Right away. When I was ready to by my Truck I went right back there because I knew they would take good care of me. I took it home that day and discovered something was wrong with the tires I took it back and they ordered Four new tires and put them on the same week. Ill never go any where Else. Theyre Caring and They Look after the People they sale Too. I LOVE MY TRUCK THANK ALL OF YOU SO MUCH FOR CARING ABOUT MORE THAN JUST MONEY. Edward.

We can always count on Springfield Buick GMC to take care of us. Within a span of 20 years, we have purchased 6 new vehicles (back to the Foreman-Blair days) and they are our first stop. When considering this GMC Acadia Denali, we looked at other dealers, for the first time; however, prefer to keep our business locally for economic value. Separate from the dealership, we have some deep concerns relative to the vehicle as within 3,000 miles, the transmission went out and had to be replaced. Now, a few days after replacement, it seems to be exhibiting some of the same issues the past transmission started to have, so we will keep an eye on it. Despite this concern, we are a GM family and have been very pleased with the product, which improves year-over-year.

On a scale of one to five, salesperson Jim Ream and Springfield Buick GMC, deserve a six!!! I knew from my first contact when calling and speaking to Jim that this was not going to be like any other experience that Ive ever had when buying a car. Jim was not only knowledgeable and courteous, but he was straightforward and patient with all of my questions. It is easy to tell that he is a good, honest person. I also met and spoke with Scott, his General Sales Manager, and with Mark, the Finance Manager, when finalizing my purchase, and my experience was great working with both of them. There were no extra charges or attempts to add items that I didnt want and they explained everything that made up my invoice. They listened, were accommodating, and did everything the way it should be done. What a great dealership!!!

Springfield Buick GMC is the place to go for the best service and the best price. Looking for a new ride Call Springfield Buick GMC and ask for Sam Cotterman. Sam told good care of me and he will take good care of you.The Best Cars And The Best Prices, Springfield Buick GMC !

If anyone ever needs a car please come to Springfield Buick GMC. As soon as I walked in the door I was greeted by someone. I was told upfront what I needed to get a new car. As I was waiting for the process to go through anyone who worked there checked on me, and asked me if I needed water. Thank you to all the staff for your awesome customer service and a special thanks to Jim for taking great care of me.

Good repair service that I have ever dealt with amounts other dealerships and shops. Never felt like they over priced me on repairs. When I arrive and drop my car off I know my car is in good hands. Tim and all the other service man were always respectful and kind,nevertheless very patient and understanding of me and my car problems. Tim thank you for your communication when it comes to my busy schedule as a health care worker and understanding, keeping contact with me about my car. YOU guys are AWESOME! Keep up the GOOD work!!!👍👍

I recently purchased a 2006 Chevy Colorado from Springfield Buick and could not have been more satisfied with the care and concern with the welfare of their customers during these trying times. Lamar Gaskins has to have been one of the most professional and courteous salesmen I have ever dealt with when purchasing a used car, not to mention the amazing deal I got by purchasing my vehicle at Springfield Buick. Thanks again guys and please stay safe!

We had a great experience at Springfield Buick! Both my step daughter and I leased an Encore and we couldnt be happier with our deals and the helpful staff! JR and Eric were wonderful to work with and everyone there was very friendly! Thank you all so much!!

Great experience all around! Jim Ream was great…no pressure,very knowledgeable! The manager,Mark, was great also! Thank you Springfield Buick!

Definitely worth the drive to purchase a vehicle if you’re not from Springfield. Every one in the pre-owned part of the dealership were extremely friendly and just genuine people. We worked directly with James Talbot as our salesmen but every person we came in contact with were awesome! They are not pushy salesmen and seem to care about what works for you. The also came in 2,000 dollars more on the trade in then any other dealer or car buying service around. They also ran the numbers with us multiple times to make sure we were getting the best loan option available. We absolutely loved our experience there. Definitely head over there if you’re looking for a new to you car!

Our service was great and we enjoyed working with Lamar throughout the process.

Nice place. Clean. Ask for James in sales.

I was getting a coded key made for my car great service very friendly staff

The staff at Springfield Buick GMC was awesome. They went above and beyond to help me get the car I wanted.

Had a great experience buying a vehicle from Springfield Buick GMC, Jim, my sales person, was the best!

They made the process very easy and made everything great!

I bought a 2019 Buick Encore. Lamar gave me a great deal and made sure I was happy with the deal and the car. They did such a great job my grandson bought a 2015 Cadillac ATS off the Pre Owned lot.

While the sales person was completely respectful, kind and helpful. Once it came down to looking at the numbers, I did not love their sales strategies. While in the dealership, yes the numbers on the quote were reflective of ticketed price on the car as listed, on the lot.It just didn’t feel right.I think I even texted my husband at one point while in the dealership and said, “I feel uncomfortable here.” There was this odd back and forth with the manager on “this and that”.I have had better experience with different car dealerships before in the past. For example when looking at the price of a car, or the trade in, they have the ability to bring up comparable vehicles. In the past car dealerships have show this to us directly, other dealerships give their employees the empowerment to help their customers at a standard that is well know to the salesman and the customer. The back and forth with the manager about what they can do felt yuck, and with a variable on how they could assist use based on an unknown number of things.I have left other dealerships walking away assured that on both ends, us as a consumer is getting the best we can, and the dealership is also getting what they can.I did not have this sense of security after leaving here.I could have left it at that. Walked away and been okay with knowing maybe this just wasn’t the car/dealership for us and that’s okay.But I think the part that has left me to this review, is that my husband called once again and give an fair offer on the vehicle, because well, it seemed to us that this dealership was more into the haggling sales the back and forth, so we made an offer. I mean heck, we did like the vehicle and we already had this much time invested in it. I mean the least you can do in these situations is ask right?The response was that the car was increasing in price on Monday with an almost $9,000 price increase. As IF that would pressure us into making fast decision.(((( Monday came and the price online DID NOT increase )))So was it increasing JUST for us ?! Because they knew I wanted the car and had the means to increase my budget ??OR was it increasing to push us into making a fast decision??Or was the value of the car actually I increasing: a quick research told me it was NOT the latter.Yes, it confirmed the yuck feeling I had while in the dealership about the way they present themselves in the sales department.The price was going to increase on a car that has sat on their lot for the past month? Not likely, right?Next, my husband received a notification that they would basically counter offer with a decrease in price from the ticketed price.THIS is the unknown variable that I mentioned before when it comes down to the price of the vehicle.I will say yes, everyone was kind and nice, but I really just don’t love this type of sales.

Rob was great. He answered my questions and made himself available to get everything lined up so that I felt confident driving the 4 hours to complete the sale. I feel like we were treated fairly with our trade and the whole process worked smoothly. It was a unique situation and we got a beautiful vehicle at a very good price. A wonderful experience and I wouldnt hesitate to do business with you again.

We had a great experience purchasing our BMW from them. Jim Ream answered all our questions and was very professional ! We look forward to enjoying our convertible for many years! Thank you!

Very professional staff. Everyone very friendly and courteous. I would have like an update after waiting for an hour. Just would have been nice to know how much longer it was going to be. Other than that; I was very satisfied.

Went with a friend....the salesmen were considerate even when we arrived past the hours of operation

Always bring my car there. Always excellent service & everyone is always so nice. Tom is always very patient when explaining things to us. Thank you all so much.

I had a wonderful experience at Springfield Buick. I was looking for a Cascada. A very hard car to find since the car’s manufacturer no longer make them for the US. One was in Cincinnati, the other was in Springfield. The dealership in Cincinnati would not “deal” with me, so I headed to Springfield.Right away, I knew I was on the right place. James Talbot, the Sales rep greeted me right away. I had talked with James the day before and He provided me with the vehicle specifications and a Car Fax on the vehicle well before I arrived.After test driving the car, I knew it was for me. So we started our discussion. It was refreshing to be able to deal with him and Scott, the Sales Manager. They gave me a deal that I couldn’t refuse.I had a great experience at Springfield Buick Cadillac and I highly recommend the whether you’re buying a new or used car.

Just wanted to say we love our 2021 Chevy Tahoe and thanks to James and Scott for their hard work and thank you Scott for the more then fair trade in value for my ram and equinox you both made this a very simple process and thank you to Brandon for doing a quick and professional job on the phone for our financial matters he was a pleasure and had jokes as well which made the whole process awsome thanks to all at Springfield Buick GMC and we will return much appreciated the Gibsons 🙏

What can I say?! What a fabulous shopping experience at Springfield Buick. Thank you James Talbot for making our experience top notch!

Jim was great so calm and understanding with me cause I’m not liking taking hours to buy a truck he went out of his way to let us go along with the finance guy who was just as understanding to handle an inpatient customer like me

My service technician was extremely helpful, he added a personal element to my visit by taking the time to talk about my career. The whole experience was fast and efficient. Highly recommend Springfield GMC!

This is my family Rock. To fix our cars. Great place.

We would like to thank Scott and Emily for making us very comfortable in taking delivery of our 2021 Acadia Denali. They worked very hard and were very good in what they do. Looking forward to the next one at Springfield Buick GMC

Excellent buying experience! Jim got me in the car I wanted that day even though I came in late, Jim and the finance department were great to work with. I’ll definitely be back for my next Cadillac!

Salesperson Jim Ream provided excellent customer service throughout my remote buying experience. He provide several videos of the vehicle. Jim and the dealership went the mile to even deliver the vehicle and paperwork, which was an hour away.

I Would Like To Give Thanks To Tom Berry, And The GMC, Buick, And Cadillac Team, For Resurrecting My Vehicle After Two Years Of Being Non- Operational. I Appreciate Your Establishment, And Look Forward To Doing Business In The Future. You Are Appreciated.Sincerely, YUSEF RODGERS! 🦅

Excellent service. Tom was very professional and courteous. He made sure he answered all my questions and treated me as if I were family, not just another customer.

There sales team are absolutely top shelf, they made it so easy for me,will not give my buisness to anyone else, and thats a Fact!!

Tom, the service advisor, was extremely attentive and made sure my experience was a good one. He informed me of a problem they discovered that he says will be covered under warranty. The appointment was completed in less time than expected.

Friendly dealership. My salesperson, Emily Keen, made sure I got what I wanted and everything went smoothly. Definitely recommend this dealership.

Worked me in & got me in & out in a timely manner. Really appreciated it. Sorry dont know the actually tech but service writer was Andy Stathopoulos is the one who worked me in.

I purchased 4 new tires for my 2017 GMC Yukon. They look great. Had a problem with one that developed a slow leak. But Ken got it taken care of, said they had to polish out the rim to remove some corrosion so it would seal. Holding fine now. Thanks Ken.

Everyone worked with me in person and also on line to help with my purchase. This group was wonderful in every way. They had the vehicles ready for me when I got there so no waiting. The salesman James was very helpful without being plushy. Brad (online)was great to work with.I highly recommend this team!

My husbands and my vehicles were both in for service recently. The service department was friendly and courteous. Our wait time minimal.

My salesman Jim Ream did a very good job of answering all my questions and working with me to satisfy me in my used car purchase

Daughter took car there to get fixed great service and reasonable priced for repairs

Purchased a used Yukon Denali and the buying and post sale service experience has been great. I would definitely recommend Springfield Buick GMC.

I drove past the dealership and saw my dream car. The Cadillac XT4. I went in that afternoon and Jim Ream was so nice and really exceptional as he worked with me and made sure I was satisfied. I drove my car home that night! My experience was just wonderful!!

I am very pleased with the service I received at Springfield GMC. The entire staff was very welcoming and made the process very simple. Scott Lozan is the BEST!

First time in a long time Ive had a good experience at a car dealership. John Farvour,my salesman really was helpful in getting me what I wanted. Great deal,and beautiful car. A++++

I just bought a Buick Regal at Springfield Buick GMC. The Regals get high reliability ratings from sources including Consumer Reports. The professional salesmanship, knowledge and friendliness I received was excellent. Both JR and ERIC treated my as an important customer. They showed patience, were knowledgeable and took their time - to give me detailed information. They researched and found a lower interest rate than I could. The price was reasonable and so I didn’t have to waste time haggling. The car looks great & so far, so good.

I went to High School with Tim Sheerin, so I called to see if he had the car I was looking for. He and Scott Lozan and Jim Ream where very helpful in helping me get the car I wanted and made the buying process extremely easy. Thanks all!

Got exactly what I was looking for

My experience as always was perfect, Ive worked with Tom Berry in the service department for over 20 years. He has serviced 5 Cadillacs and a Chrysler crossfire for me. I have never had an issue with the service or dealership. The service team is very professional.

Jim Ream(in used cars) was delightful and very helpful. He took the time to answer all our questions and went above and beyond what Im guessing he needs too. He made us feel comfortable and welcome. The buying process was quick and easy, we were in and out in a timely manner which I appreciate. All that we came into contact with were helpful and efficient. Thank you.

Checking in is a very easy process. I was given a ride back to work and picked up to be taken back to get my car.

What a great dealership. I called the day before about a specific truck. When I arrived Thomas Thatcher and Jordan had it ready for me to inspect. Then Thomas took on a test drive that covered both city and highway driving and gave me ample time to check out the performance and all the amenities.I did my research up front and was prepared for the negotiations. Most people hate this, but it easy. I showed them the info I had gathered and compared it to their offer, plus provided detailed service records for the last 6 years on my trade in. They reviewed all that and we shook hands and made a deal. No high pressure or low balling. Honest fair deal.This is why I drove 90 miles from Columbus. It seems like small town car dealerships just treat you better.

Fantastic from start to finish ! I had the privilege to work with both Lamar Gaskins and Jordan Holt. Lamar started my process and got everything put into place. He addressed all my concerns and set up a time for a test drive. When I arrived at the dealership, I was taken care of by Jordan Holt. Jordan was so easy to work with. He made me feel at ease. I actually wasn’t planning on purchasing the car that evening. Jordan assured me he could get everything done right away so we wouldn’t have to make the hour long trip again on Saturday. I was overjoyed! I got to take my beautiful Cadillac home that night and I couldn’t be happier. I usually dread going through the car buying process but Springfield Buick/GMC made it great !! Thanks again guys !! A++

Spoke with a salesmen on the phone about a specific truck they had. Even during covid, they were very helpful and made the experience quick and painless. Even negotiating was quick and fair. I never felt like I was being mislead like a typical care buying experience. They made the experience very easy and quick.

Very wonderful experience very professional! I would recommend buying a vehicle here to anyone. James was very polite and made the process wonderful and Eric was awesome as well with the financial end both were true professionals!

My first experience with Springfield Buick Cadillac GMC was impressive! Ken was informative and timely. His professionalism was apparent. He called me to ask for approval for next steps in the diagnostic procedure. Thanks again and I appreciate the two-day turn around! Nicia Cook

They always take good care of my vehicles and always consistently pleasant to deal with.

Thank you all for the great service we got on our new car purchase. the sales man was JIM Ream and Eric Henry both great persons to work with. my wife and i have purchased many GM products from the Springfield dealer there and will be back if in the market for new one . would recommend to anyone in need of a new or used car or truck, thanks again for the great service !!!!!!

Hey, I recently had the pleasure of spending a few hours with a group of great personable, professionals while buying my truck, John my sales agent was great, knowledgeable and down to earth he took time to explain the process and what to do next. I highly recommend this dealership to get you the car you want in a efficient timely manner.

Jim Ream was very professional and friendly and handled my sales experience as if family. The entire sales staff was great. great selection of used cars at great prices. Thanks again.

This is my second time buying from Springfield Buick GMC. My first experience was so wonderful that I did not even bother looking at other dealerships for my new car this time! I walked in, the staff, as always, was amazing and I drove away with my new car! Special shout out to my AWESOME salesman, James Talbot, who made this experience even better with his great personality and knowledge!! I will never shop elsewhere for my vehicle needs again!!!

A very good buying experience. Lamar did a great job answering questions going through the process. If you shop there, ask for Lamar Gaskins. Hes very personable and puts you at ease during the process.

I was really impressed with how helpful and friendly everyone was. James was great to work with and did a great job making sure my needs were met, as was Mark and Tim.

Thomas Thatcher did an excellent job orchestrating our car purchase. Most of the process was completed over the phone with zero pressure. I was pleasantly surprised by the affordable financing options and we spent less than 30 minutes signing paperwork to complete the sale!

Ive mentioned three times that the entertainment system is not always working and that the trailer light system acts up when its raining. The reply I usually get is a shrug of the shoulders with no resolution. The sticker price on this truck is $60,000.00 and I can guarantee you with that attitude ill never buy another GM product. I would think someone would care but you apparently do not.

Everyone was very helpful and friendly, my vehicle was repaired correctly on the first visit.

James was professional, personable, and the process was quick. I drove away happy with my new vehicle.

We purchase a used vehicle from Springfield Buick GMC Cadillac over the weekend. Our salesman Lamar was especially helpful and had everything ready when we arrived for pick up. The car was so clean, it looked brand new. Great buying experience without the pushy sales pitch with dirty used cars we got at other dealers. Highly recommended.

Jim was honest and straight-forward, unlike nearly every other car salesman I have worked with. We were presented with a 1-page summary of the trade-in offer and price of the car that was easy to understand. There were no last-minute surprises or fees. Jim was very professional and helpful.

The employees at Springfield Buick are always so friendly, courteous and attentive. I have never had a bad experience there! Great service and great people!

I have been bringing my car for service to you guys now since 2006. There is a good reason why I would not go to anyone else: Excellent Service! Oh, I have tried others here and there when I was in in rush. Mistake on my part. You have always taken care of my car(s) as if they were your own personal cars(s). Thank you for being a blessing.

This is the second vehicle we have purchased here. We live in Springboro which is 40 minutes away. For us to drive this far to purchased a vehicle when a GMC dealership is less than 10 minutes away from us says it all. Robert our salesman was patient and went the extra mile to answer my questions. We will definitely be back. Great experience!

James was wonderful to work with! I’ve never met a more honest care salesman. This was the easiest, most low pressure car purchasing experience I’ve ever had. Any future car purchases for my family and I will be made here.

It was a pleasure doing business with Jim Ream. Jim is a very personable salesman. It took about one hour to complete the transaction. I would recommend Jim to any of our friends.

Everyone was very professional and Tom was courteous and helpful as usual.

Tim, It was a pleasure meeting you and working with Jim Ream on the purchase of our new Yukon. Jim made the car buying process the least stressful that I have ever experienced. Jim was professional, attended to our needs and is a genuine/caring person.Thanks again for the great experience!Neal Sumner

Great service makes you feel welcome

Great, they worked with us to get us on the road. We have a short time frame due to adeath in the family, out of state. They feltour truck would not be able to make the trip.They worked fast to get us a lease that we could afford. We are now 1063 miles intothe trip with no problems. Thank you!!

My Husband and I got the van that we needed for our family of 7 from Buick GMC of Springfield. Jordan Holt was amazing to work with! He listened to our needs and wants and found us the perfect vehicle. Within 1 day we had what we needed. The whole process was very relaxed and easy. Thank you Jordan and the Buick GMC family in Springfield!

James T was very helpful didnt make me feel pressured into buying the car I wanted, gave me very good details about the car plus a copy of the carfax report, this is the second car Ive gotten from them, the first I got in 2010 from retired salesman Tony Lane.I would recommend them to anyone.

Great experience, I loved how convenient and quick the process was I was able to start everything from home and Rob was fantastic extremely helpful and knowledgeable, very informative about the best way to go about making my buy and not just to make a sale but in my best interest even with future advice for helping build my credit as well. I will definitely recommend and keep coming here. It was definitely worth the hour drive out here to find exactly what I wanted plus fantastic, trustworthy customer service. And I absolutely LOVE my new SUV it’s perfect!

Service was great! Kenny in service is a Rock Star!!!, will definitely tell or family and friends about this place, And Sales Department is awesome as well!!

Kenneth Stapleton was the Service Provider. He was very professional.

Great service and good people! James Talbot was a great help. Everyone was easy to work with and it was a very quick process to get out of the door!

Kenneth Stapleton and crew did an outstanding job! Would definitely recommend this service team!

This is a great dealership with friendly and helpful salespeople. I compared prices and test drove vehicles for 2 days straight and was assisted by Lamar Gaskins and Jim Ream. They were patient and friendly throughout the whole process and Ill happily shop here again for a vehicle in the future.

Purchased a new car from the dealership with the assistance of Rob. He was understanding and not pushy. The process was quick and smooth. Every department at dealership is helpful. Thanks for a great process.