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J&S Automotive
542 S Cavalier Ave, Springfield, MO 65802, United States
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J&S Automotive
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Ar
Review №1

If you want great service and very experienced shop I highly recommend them. They have done work on my Volvos and have always been fast and super friendly. Jeff has always called with service recommendations and with estimates of repair and fair pricing to keep my vehicles at their best. Best shop in town!Thanks Jeff!

Ma
Review №2

Our car broke down on our way to our resort. We had it towed to J&S and they were very helpful informing us of our options and then letting us keep it there until we could tow it home. Their customer service was great and everyone was friendly and helpful. Definitely recommend them!

41
Review №3

Very helpful, honest and does what they say they will do .

Li
Review №4

Great customer service. Felt they were honest and straightforward and repairs were done in a reasonable time. Gave me updates during the process and cost was comparable. I will use them again and recommend them to others.

La
Review №5

They always get me in when my car needs serviced and I never feel like Im being sold things I dont need. Its nice to have a mechanic I can trust!

Mi
Review №6

J&S was great and had amazing customer service. They got my electric vehicle right in for a state inspection at the last minute and were extremely efficient. We’ll definitely be giving them a call for any future automotive needs. Thanks J&S!

Ha
Review №7

Very knowledgeable and trustworthy. I was hearing a sound in my front brakes and was very concerned. I took my car in and they were honest with me, nothing was wrong! To me that shows a lot of honestly & integrity and I will be back for the next time my car has an issue! When I am asked if I know a good automotive place, J &S is always my answer! Thanks guys! Y’all are awesome!

re
Review №8

I have a 2009 pickup that I have owned for 5 years and many inspections done. This place told me they would fail my inspection due to tinted windshield. Went to another inspection place and passed w no mention of tinted windshield. There is no consistent requirements and this place wants to be inspection police

Br
Review №9

They did an awesome job, they were very knowledgeable, and told me in detail everything I needed to know.

Re
Review №10

Excellent service everytime we are there. We get details info about out car through their inspection.

Ma
Review №11

I am highly impressed with this company. I took my.car in thinking I had a wheel bearing going out, and it was actually just bad tires. They contacted me and informed me of options, and was able to keep the repairs within my budget. I will, as long as I can, continue to drive an hour out to return my vehicle to these folks! Note, this review may or may not change, depending on condition when I receive my vehicle.

My
Review №12

Jeff was very patient in explaining what the problems were with my sons truck and what it would take to fix them. They were up front about the cost, so there were no surprises when we went to pick up, and everything was done on time as described. Highly recommend J&S Automotive because they are professional, timely, and trustworthy.

Ha
Review №13

I love that when I bring my car in they are thorough and detailed with the work. I am always made aware of any issue or concern, but I’m never pressured into doing anything additional. They answer all my questions, and I would highly recommend them to anyone!

Am
Review №14

J&S is trustworthy and very knowledgeable. I am always told exactly what is wrong with the car and what it will take to fix it. I feel like it is always at a fair price and done in a timely manner.

Tr
Review №15

J&S is the only place I take our vehicles to. They go above and beyond to figure out what’s wrong and take care of it in a timely manner. They’re the best!

Da
Review №16

They were friendly. I will give them that to be fair. But talk about the bare minimum. Im not going to sit here and carry on with melodrama, or argue with the owner over how I havent been here, blah blah. I just hope you consider taking your pride somewhere else. They dont realize when you foot a massive bill, and the issue is NOT fixed, your livelihood can be at stake. They gotta lot of bad karma headed their way, that much is true.

Ma
Review №17

I had left my vehicle with them expecting to not have my problem resolved in the end (long story) and just wanted to more or less get a second opinion. I called the next day and they had located the issue and had a part on order for it. It was after 2 on Friday, and I expected them to be done Monday and call me back. Instead by 4 that same Friday they called that I could come pick my car up. Other shops might have replaced who knows how many components to eventually find my issue, so I appreciate them focusing on finding the problem first.Someone else didnt want to leave their car with them for diagnosis and gave them a one star rating. I just want to make the point that when they work on someones car it is their focus until resolved. On the one hand that might mean you have to wait for service, but on the other it means they will make fixing your car the priority when they get to it. Just want to ensure others seeing this understand that.

Ja
Review №18

I didn’t personally go here, but my boyfriend did. Instead of fixing the problem, they caused more problems and charged over $3k. We were hoping they’d be kind, reliable, and reasonable, but now we’re left with more of a fancy paperweight than a vehicle. You ask for details about what they’ve done to your vehicle and they give you very vague information, which doesn’t help when you’re trying to fix the problems they created. I don’t recommend them for anything. Sketchy place and sketchy people. You’re better off learning how to fix it yourself.

Ph
Review №19

I read good reviews about J&S Automotive. So I decided to give them a try. I called and spoke with Jeff and explained the issue on my Vehicle. Requested to see if I could bring my Vehicle to them by an appointment. I was told to bring on W/E leave it with them & they would look at it during the day and would let me know by the end of the day. Reading some of the reviewer were able to take their vehicles to J&S and were able to have their vehicle looked at/diagnosed right away and were given estimate of repair. I wonder if these reviews are INCORRECT!!!! I did not like the idea of leaving my vehicle whole day with them. I would have given 5 Stars if I was told (by an appointment) to bring my vehicle and they would perform diagnosis for the repair estimate.

Ge
Review №20

Took my Fusion to two different shops for the same problemNo one fixedNo one fixed it

Ca
Review №21

Pretty sure I got charged an arm and leg because Im a healthcare worker. A shame they havent heard of non-profit sector health workers. Maybe then they wouldnt have charged me as if I were made of money

Su
Review №22

Received comprehensive explanation for issue with car.

Ma
Review №23

Incredibly fast and very nice!

Al
Review №24

The service and details of repairs required are equal to the auto repair services I received in Germany. Their digital platform of photos and videos showed me all the repairs required as if I was there doing the inspection myself. They did not make any unnecessary repairs to my vehicle in order to push for a financial gain. I strongly recommend this team.

As
Review №25

Paid over 200 just for rotors and NOTHING worked. Still hearing and its gotten worse. Should just went to midas . Never again.

se
Review №26

Twice I’ve brought my truck into J&S. Recently I was having trouble with my battery staying charged. I called late afternoon on Wednesday and I was able to bring it in at 8am the next morning. J&S’ service was prompt and professional.The service cost was comparable or even less than other shops. No surprise fees. Definitely will be bringing my vehicle back for future services.

Ta
Review №27

The service was good and Jeff is friendly. Its the mark up on parts that got me. A belt that I could buy for 35.00 cost me 70.00 through them. All the parts were marked up too much.

Je
Review №28

J &S Automotive made a horrible day brighter. Traveling to Springfield Mo from Rolla MO we had a unexpected emergency with our vehicle. We ended up being towed ( as a precaution) to J& S Automotive. They were reccomended by our insurance company and the tow company. WE were to be picking up several dogs for a rescue and our car was out of commission. J and S first told us it would be the next day before getting us back on the road. Well, they managed to diagnosis and fix the issue within a few hours. They made sure my husband and I were safe, and comfortable and cool while waiting for our vehicle to be fixed. We managed to get the pups and on the road and home just before the rain came. If we lived closer to Springfield MO, we would use J& S for all our automotive needs. They were great!! Cant thank them enough for saving our day and our vehicle

Ba
Review №29

We have taken our car here twice and received excellent service both times. We had a major clutch issue the first time, another mechanic kept struggling with the repair and we had it in several times. Brought it to J&S automotive and had it fixed right the first time. Highly recommend

Ky
Review №30

J&S has worked on all of my cars for the past couple years. They do great work, theyre fast, theyre extremely fair on price. They are very helpful and communicative. They are the best auto shop Ive worked with.

Su
Review №31

J&S Automotive is a great place to take your car. They are personable, and prices are comparable to other places. I will use them again for oil changes on up to major fixes. Thanks J&S!

L
Review №32

Customer Service was the best. We received a detailed quote with images and the severity of each issue was noted. Repairs were made in a timely manner. We will be using J & S Automotive to service our company vehicle again.

Sa
Review №33

They are super friendly and make sure your vehicle is ready for the road! Great customer service! Definitely will be back!

L
Review №34

Jeff was amazing in explaining everything that was needed for our Range Rover. He was extremely professional and was great at communicating back and forth. I highly recommend Jeff and his team.

Ru
Review №35

J&S was able to get my vehicle in quickly and fixed my coolant problem at a reasonable price.

As
Review №36

I recently moved to Springfield and needed a new place to take my car, so I tried these guys out. They were amazing! Very polite and prompt, as well as very affordable and reasonable prices! I will definitely be going back!

J
Review №37

It is good to have someone you trust to work on your car! J&S Automotive was recommended by another shop that I trust, A-1 Custom Car Care. They provide full circle auto services starting with a detailed quote which provides you with the information you need to repair your vehicle, labor, parts, and cost. I have recommended them to both friends and family.

Mi
Review №38

Top quality service, detailed feedback of vehicle condition, great people.

De
Review №39

My van had broke down during Easter weekend and after calling several places that could not diagnose problem .This place got me in on their very busy schedule and on the road home.They were very reasonable and accurate.It was very helpful too that they kept in touch via text with the progress and status of their work.If I lived in Springfield Id always use themVery happy customer

co
Review №40

These are great people. Very hardworking, and honest. My husband took the car in this morning to fix the wheel-thingy, and change the oil. After a second look by the professionals, it became clear there was WAY more going on. Im so grateful to these people, keeping my family safe is worth every penny. Thank you, J&S!If youre looking for someone to work on your vehicle, PLEASE consider J&S.

Sa
Review №41

Always helpful and open to finding the solution. Love the fact that they text a vehicle inspection report each time you get a service.

Me
Review №42

I generally dread taking my car to the mechanic from eye rolls to surprise bills, nothing about the experience is generally pleasant. However, I found the experience at J & S Automotive to be totally different. Everyone I dealt with was super nice, they were upfront about the cost, they informed me of areas that may need attention in the future without pushing to sale of those repairs and they got job done quickly. I even received a digital version of the inspection with in-depth descriptions and videos of each of the inspection points along with photos from the inspection of my own vehicle, to really help me see and understand why those recommendations were made.

Ch
Review №43

Driving cross country in a 27 year old ambulance and sprung a few leaks. Jeff and his guys went above and beyond to get me back at 10 & 2 for the long haul.They truly care about their customers and provide great insight into your vehicle’s long-term well-being. They were straight forward and kept me informed every step of the way.A true breath of fresh air after potentially being stranded. Back on the road in no time. Cheers guys!

St
Review №44

Thank you for scheduling my car inspection the same day I called to book my appointment. I appreciate that you were able to get the work done quickly over my lunch hour.

El
Review №45

Excellent family run business.The owner takes pride in his shop.Very good people. Very helpful.And excellent customer service.Definately recommended.Thank you very much.

Ti
Review №46

My daughters car broke down and they were able to fix the problem right away at a fair price. Alternator replacement. Easy to work with over the phone.

St
Review №47

I had a great experience with this shop! They were all about excellent, reasonably priced, efficient service. The staff members were kind and knowledgeable. I highly recommend these fellas! :)

Ta
Review №48

Went in for a tire alignment. Not only did they give me a complimentary car inspection, they called before the alignment to let me know that a strut was bent and would need to be fixed in order for them to get the alignment to factory settings. I had to decline for cost but they aligned it as close as they could and I am very appreciative that they didnt just fix the strut or add any hidden costs. They stuck to the quote they gave me for the alignment.The staff was also extremely polite, friendly, and helpful. I will definitely be going to this place next time I need car work!

De
Review №49

Certified GM mechcanics ! Reasonable labor and no up charge on parts. If you own a Cadillac, Buick or GM. The dealership service departments will charge you 20% to 50% more. Unlike dealership repair services. You can discuss you cars issues before and after the repair with the actual technician that did the work. My cars health is important to me. Lol

pj
Review №50

As A former professional mechanic I have always performed my own auto repairs. Never trusted others to do it for me. Now my wife and I have bought a later model Scion XB. That’s getting A bit advanced for this old gear head. I brought it into J&S for state inspection. Impressed with JEFF his honesty service and Toyota Knowledge that I will entrust the car to his care for its future repair needs. Thanks Jeff!! Hope I don’t need to see you too soon.

Ar
Review №51

J&S always delivers quality workmanship. They are a great at what they do and always fix it right!!! Thanks Jeff!!!

Ka
Review №52

Extremely happy with the service we received from J&S. You can tell they really value their customers and work diligently to meet their needs while keep them safe on the road. If you are searching for a place in town that offers great service, honest diagnostics, and affordable pricing then J&S has it all.

Da
Review №53

They are very good at their repairs and very honest. I have used them twiceon my old car and will continue to use them. They set the standard high.David T

Mi
Review №54

Honest, helpful, and friendly.

Ar
Review №55

J & S always performs above and beyond to take care of the issues. I trust them with all my auto repair needs.

El
Review №56

They made sure we made a good decision on purchasing our car. Looked it over and let us know every little detail! So thankful to know we have good friends!

Cl
Review №57

I found this to be a delightful experience. The staff was friendly and efficient. All I went in for was a car inspection and we were in and out in about twenty minutes. It was much quicker than I anticipated and completely hassle free!

ba
Review №58

Competitive Pricing. Great Service.Replaced my long standing Mechanic.

Ja
Review №59

I stopped in for an ID/OD so I could obtain plates for my car and was greeted with a smile and prompt attention! Only took about 5 minutes!

Bo
Review №60

Jeff cares about you, your family, and your time. Need a ride after dropping off your car for service and picked up when its done? Jeff will make it happen. Well trained staff of mechanics that stand behind their word.

St
Review №61

I highly recommend this family business. They are excellent mechanics, communicate well, will give you a ride, pleasant to work with and trustworthy.I used to live in Cherry Hills and it was very convenient to use them. Drop a car and get a ride back home....or walk for some exercise!I now live in SW Colorado but recently was in town with my RV. I asked them to look at brakes. They found a few other things that needed attention. I asked if they could be done by noon, day-after-tomorrow and they said yes. After they called around the country for some parts, they worked till late at night just to make the commitments.Thanks again Jeff and Jeff!

Ma
Review №62

Went here in a bind to get a MO state inspection done over my lunch break. Was greeted kindly, worked right in, and treated more than fairly. There was one minor item needed to pass, (light bulb), that they fixed and ended up not even charging me for it! Also power steering fluid was low and they topped off my fluid, just as a courtesy. When I got to my car, they had even put a floor mat cover down to protect my car. From the short experience I had today, this place was outstanding and I will definitely look to them in the future for any auto repair needs. Thanks J & S!

Je
Review №63

Great, family owned business. They didnt push me to do additional repairs that werent needed. Quoted fair prices and always have a smile on their faces! Wonderful experience.

Je
Review №64

Honest Mechanics! After paying they ended up calling me and letting me know I paid with a couple hundred dollar bills stuck together and returned the money. They also inspected my vehicle and did work that ended up costing half of what multiple other mechanics quoted me. I was also in and out in a day. No waiting over a long weekend or multiple weeks like some mechanics actually suggested would be necessary.

Ke
Review №65

My daughter came here to get her car looked at. She is in the Army and in another state and had to leave the next day. They kept her car there for me for a month even though she didnt have them work on it. They were very patient with me about this. I will be taking my vehicles to them in the future. Great staff working here.

Mi
Review №66

Great experience! Will definitely do business again!

Ca
Review №67

Great experience. My car was next door with a dead battery. They helped me out and didn’t even charge me and were very nice and professional.

jo
Review №68

They always take great care of me. Always have time to service my car and are always upfront and honest. Prices are in line with other shops. Give them a try.

An
Review №69

J&S has been my shop for about 7 years. They are unfailingly friendly, honest, and their workmanship is great. When Ive had major repairs, they gave me a ride to/from work. Highly recommend!

L.
Review №70

J&S has been servicing my vehicles for years now. Yesterday they service my daughters car and as a father I feel very good when she is out traveling on the highways.

wa
Review №71

Great people! had my car repaired and they were fast, accurate, and on budget with their original estimate. I will definitely go back!

Je
Review №72

Awesome people! Friendly, honest, willing to help and they will always make sure you drive away safe!! Ive never heard a bad thing and wouldnt believe it if I did !

jo
Review №73

Very pleasant and very helpful!

Ca
Review №74

Very professional. Fair price for good work. Had work done twice & will go back. 🙂

Ti
Review №75

Wife’s Yukon needed some work done, but she can’t leave work to take it. Jeff and his team went and got the vehicle, did the work, and took it back. That is service. I recommend J & S all the way.

Dw
Review №76

Friendly and up front about what they are going to do and why. They will tell you about things for the future but dont try to sell you on extra stuff right then. Great folks.Had to add a star. They consistently provide friendly solid service.We have 3 vehicles going to J and S now and they never disappoint us and we never feel over charged. I have not had anything they fixed not stay fixed which in the long run saves me $ and time.

Re
Review №77

There are only two mechanics that are allowed to work on my car- one is in Texas and the other is J & S Automotive. They took great care of my vehicle and with their dedication and knowledge, they were able to have her running like new in no time! I wouldnt trust anyone else in the Springfield, MO. area but J & S.

Dr
Review №78

Best Mechanics in Springfield!!I have a POS Ford truck so you know it has to be constantly worked on. Having been a regular for 3 years now I can confidently tell you that these guys will take care of you. They use high quality parts for low prices, you wont find any Chinesium here folks! Theyve kept me on the road and out of debt, theyve even done minor maintenance work on my truck for free. If your car needs to be worked on for a couple of days (rarely, they are fast too) then they can get you a little rental car10/10

Ch
Review №79

I was having car problems so I brought my car to this shop. They looked at it for me and told me what the problem was and gave me an estimate.. Very friendly and helpful. They even drove me home and picked me up when my car was done.

Ja
Review №80

I had an inspection done on Toyota Prius. Friendly, courteous staff. In and out very quickly.

Ja
Review №81

J&S was able to get me in when I was passing through town with brake trouble and repaired my brakes so I could be on my way. Very professional shop.

Cr
Review №82

The guys at J & S are awesome. Priced very reasonable. Only place I plan on using from now on.

Ap
Review №83

Great business. Great staff. High quality care!

vo
Review №84

Great guys and they know their stuff, only place that could check on my VW tranny thats factory sealed, thank you guys

De
Review №85

Great service

Je
Review №86

I have been doing Business with Jeff for over 20 years. He has always been fair and honest on repairs.

Bi
Review №87

Knowledgeable and been in buisness many years

Ju
Review №88

Quality work at a fair price.

Le
Review №89

This place is neat and tidy, competitive prices and very professional staff, will recommend for my friends from buying a car inspection to oil changes, maintenance to repairs.

De
Review №90

Love these guys, theyve never steered me wrong. I call them my garage!

Al
Review №91

Super friendly people! And the ivy growing in the waiting room is a nice touch

Co
Review №92

We were not told they charge $99 just to look at our car. Then their estimate was twice what another shop told us. Well never use them.

Ga
Review №93

Good group of people that really care and are honest and upfront.

Da
Review №94

Great and honest mechanics w a fair price!

Ch
Review №95

Very informed staffing friendly and fare pricing.

st
Review №96

Great company they do what they say theyll do for a reasonable price

St
Review №97

Took the car in Monday. I was going to have them replace the timing belt and water pump. $600.00. Ok. They call me back and say it would be better to do a tune-up and that they replaced the #1 coil pack. Estimate increased to $712.00. I asked them how they knew it was the #1 coil pack. They didn’t seem sure. They told me if my old one was still good, they would put it back in and not charge me for it. That’s when they called and said it was still running poorly and wanted to keep it overnight. I do not hear from them until I call at the end of the day Tuesday. They said they did an engine chemical treatment (without asking me) and that they needed to keep it another night. I asked how this would affect the price, and Jeff said it was the same price as the coil pack they had tried to replace. I was skeptical, because I am very familiar with BG Engine products, but I was not sure what chemicals they used, so I didn’t say anything. They drained my Mobil 1 oil that I had just had changed 2 weeks prior to do the chemical treatment, charged me $47.70 for the new oil they put in, and, for some reason, two oil filters. Turns out the VVT sensor was actually the problem, and they replaced it. They also replaced a power steering hose, and now my power steering pump is growling like a wolverine. It wasn’t when I brought the car in. Jeff said it is probably just air in the lines. Not the case.Long story short, unless you want them to just replace things until they find the problem, I would not recommend this shop. 0/10 would not use again.

#B
Review №98

165 dollars for a brake flush the damn dealership charges less then that. Guy was rude as well.

Ki
Review №99

Awesome people, great service, honest mechanic!

Ke
Review №100

Bad ball joint. Sure how much to fix it? $600. Try they just want more money. I dislike dishonest car companys. Will never go back!

Information
9 Photos
100 Comments
4.6 Rating
  • Address:542 S Cavalier Ave, Springfield, MO 65802, United States
  • Site:http://jandsautomotive.com/
  • Phone:+1 417-883-4141
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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