They do excellent work. They have taken care of both of our Land Rovers for over 15 years. I highly recommend them. They are honest and fair in their pricing.

The staff is kind, honest and they do great work at a reasonable price.

Very reliable. Honest. Does good work on my mercedes cars

I always find something I cant live without here.

We needed an oil change and general check-over of our Mini during the cold spell. Everyone was so nice, hospitable, and knew their cars! We will be return customers, for sure.

I always have fun shopping here.

I needed some tires put on rims and they put the tires on rims and balanced them in less than one hour

I do most of my own work on my 325i convertible. But sometimes I need professional advice and these guys are always willing to help a guy out with info. Any service I am unable to do they will be my very first choice. Highly recommend these guys

Guys seem to know their domain. Fixed an odd issue on my Mercedes.

Great place to have you car worked on.

Great service for a fraction of the cost.Tony, and his staff are amazing people!Truly a blessing!

Great experience! I will be buying my new tires from here next time.

Very professional diagnosis of a BMW A/C issue. Expedited repair and procurement of parts necessary without unnecessary repairs in a step by step process. Very fair price. Great folks to work with super advice. Could not have asked for anything better. Highly recommend Dave and the technicians there. Thanks.

Great service, very friendly, efficient and dedicated.

From Virginia and my Mini Cooper needed work done and they were the only import service around but they found the problem... Very thankful

Competent Mechanic. Took my older Mercedes to Import Specialists after a poor experience at another recommended import mechanic. I talked to Roger, the mechanic that was to work on my vehicle, and was impressed with his knowledge. I wrote a list of 4 problems and left my car. Frank called and told me exactly what was needed for each fix and the price. We decided to postpone work on one of the items and proceed with the rest. Hourly rate was fair and in line with other shops. Two days later the parts arrived and the vehicle was fixed at the quoted price. Fuel problems were gone and the car ran like a top, as promised. I inspected their work in my garage and noticed that they also replaced some small damaged parts in the engine bay without being asked or charged. Very pleased with the service and will return.

If anyone looking at these reviews have ever lived anywhere else, or had to find a good European Auto mechanic elsewhere, they will know how blessed we are to have them here in Springfield. The rates and the level of knowledge from this group is unmatched even in large cities.Having said this - please do not take your car here. They are having a hard time finding a replacement mechanic who moved away that will have the high standards they require. And one of my cars are there now. So they are too busy for you ;) ... no - really,, please .. they are there just for me...

Staff is friendly and very few shops we trust with or car .(they know what they are doing and what to look for).

Honest, reliable service!!

Great place with very knowledgeable employees always satisfied when leaving

Ive never actually used Import Specialist for anything myself. However, my boss does. They are always so friendly when they call our office, and always seem to be on top of everything. They take care of him quickly every time.

They are the best. Ive taken my wifes BMW there because of its many issues and they always take great care of me for way less than what Reliable BMW would charge. I always see a lot of car dealers cars there, which tells me that the dealers trust them too. Usually thats because they do good work for a reasonable price.

I have used Import Specialist since my purchase of a used BMW X5 in May 2015. They have always been informative, helpful and knowledgeable. They take their time and their prices are reasonable. I would recommend them to anyone.

I had the check engine light on in my Mini so I ran it by Import Specialists as I had had a repair done there before and they were so honest and reasonable.They did a diagnostic on the car, found the little problem, fixed it and did not charge me anything. I will never take my Mini any where else. These guys are the GREATEST !!

I have a 2006 BMW 530 XI Sportwagon that I recently had a transmission service done to. 90,000 miles ago I had one done and these folks charged me a bit over $300. Not bad in my mind for a service that needs to be done every 100,000 miles. The synthetic fluid isnt cheap and the whole pan has to be changed because the filter is built in. Brilliant German engineering....NOT! Anyhow, THIS TIME, the bill was over $600 for the exact same two hour job. I could have lived with $400 and wouldnt be complaining, but over $600 after doing some research is about $450 more then I could have done it myself. Which means plain and simple, they have turned into a stealership just like BMW is with their customers. Seriously, I wont be going back. PERIOD. They have lost this customer for good. Nice job guys. As for the other repairs...well, Ill do them myself too.

I have brought a Mercedes, a Honda and a Toyota to Frank at Import Specialists and they have saved me thousands on repairs on the Mercedes. No better place to take your foreign car. Always on time, great work and never trying to push anything you dont need. I highly recommend them to anyone looking for a qualified mechanic for a foreign car.

AMAZING repair shop ... keep my benz, land rover and navigator running perfectly! Very fair rates, top notch mechanics ... always confident when I pick up my vehicles up to drive anywhere. Fixed right the first time ALWAYS!

Went in thinking I had a bad shock or mount, turned out to be my lug nuts werent properly torqued down by my tire shop. They saved the day! If Im back in town I will definitely be going back if I have a problem!!

The staff was very friendly and nice. From the moment I called to the time I picked up my car they were very professional. Defiantly will be going back for any problems I have with my car! Love it!

I have owned several BMWs and always take them to Import Specialists.Very knowledgeable staff and never push unneeded services.

The best shop and people Ive ever dealt with.

The mechanics have of years of experience, staff is friendly and theyre very honest about their work!

Great service on my BMW. They are honest and try saved me a lot of money.

Friendly and knowledgeable as are also fairly priced, will definitely go back when future needs arise, they came as a referral

Best place for honest work & fair prices

They are very good, but way behind on their schedule.

Best service in town.

Great people and great service.

Great service, nice place

Let just say why in the world would I take my BMW, Mercedes Ferrari or other any import if they couldnt fix a little Honda Civic. Or maybe it wasnt worth their time all I have to say is money is money..POOR Business!!

The only BMW service shop in Springfield

Wont work on my subie! Boo

Very friendly people

Know their stuff!

My friend works their.

Awesome!

Good very good and cheap😉