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Goodyear Auto Service
2625 S Glenstone Ave, Springfield, MO 65804, United States
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Goodyear Auto Service
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el
Review №1

My husband and i was on our vacation and we had a blowout (1) on the RV and (2) a belt break on the truck tire causing this huge air bubble to come up on the tire. What are the odds? Thank God we are safe! so we decided to buy 4 tires for the RV (better safe than sorry) and had to buy a truck tire. Thank you Eric and Chris at Goodyear in Springfield, MO for all your help! ♥️ you guys are the best! EXCELLENT CUSTOMER SERVICE!

Ma
Review №2

Absolutely love Patrick and Eric they are so amazing and helpful with all my needs and explain everything so I can understand it. RECOMMEND THEM 100%

Je
Review №3

I’ve taken my vehicles here for years. The guys always tell me what really needs to be done versus what is just recommended and have never steered me wrong. They also develop a great report with their regulars.

Co
Review №4

These guys are great they fixed my car and are super professional 10/10 take your car here

kr
Review №5

These guys know cars and have the best customer service! Erik, in particular, is so extremely helpful each and every time. I’ve been coming to these guys for years (and so has my family!) and will continue to do so as long as I’m driving. Thanks Goodyear!!

Vi
Review №6

Excellent service! Patrick was so amazing! Just made another appointment with them. I would recommend!

Me
Review №7

Brad and I own 6 vehicles, 4 of them have Goodyear tires and we always use the same location. Eric has always been so good to take care of our vehicles tires. They have found things on our vehicles that have needed attention to keep us safe. We trust Eric and his crew, they always seem to know Brad when he walks in. Our other cars haven’t needed any tires yet. Thank you Eric and your team. 😁

Sa
Review №8

Patrick made my whole service experience so easy. He made sure that I knew what needed to be done and what could wait until next time. I am very appreciative of him and the workers here at GoodYear !

Me
Review №9

This is the second time I came to this Goodyear for a full set of tires. My last set worked so well I knew I wanted to be a repeat customer. Everyone was friendly and worked hard to get the parts required for some extra service needed! I love Goodyear’s financing options, another reason I returned! The only reason I didn’t give five stars is because I had a minor issue dealing with my oil change that I had to return for. They kindly helped me resolve this but it was inconvenient to come back. I plan to return here again and again!

Ka
Review №10

Very positive experience. We have just purchased a new set of tires for two of our family vehicles. Fast and friendly service.

Ad
Review №11

Patrick Potter is his name, an excellent customer service is his game! He answered all of my questions and concerns. Explained my cars issues and gave me sincere personally tailored advice on how to tackle my issue. Thanks again Patrick! I look forward to enjoying your assistance next time I require car aid.

Vo
Review №12

Saved my life with the amount of information I needed. These guys are absolutely awesome. I cannot give these guys 6 stars, so Ill give 5.Prices are very reasonable.

Je
Review №13

I have never been to this Good Year before. Patrick was the person behind the desk. He gave us good and courteous service. Patrick was very friendly and personable. He was also very helpful and we will return to this location.

Je
Review №14

I’ve been to this location a few times now and will continue to return due to Patrick & Eric’s excellent customer service. There’s no pressure to buy extra services you may (or may not) need. And I feel confident that they know what they’re talking about and advise me as if the vehicle were their own. I appreciate the wonderful service and will be back!

Je
Review №15

I have been coming here for years and they have always taken great care of me and whatever vehicle I bring. Their customer service has continued to be exceptional.

St
Review №16

This is the best tire service, i will recommend this place to all my family, friends and other people i meet. Eric goes above and beyond to help everyone! Eric needs to be owner. Eric is a big asset to your company! You are very lucky to have such a excellent employee!

As
Review №17

Just had a great experience at this Goodyear, went to a couple places that were just trying to sell tires and acted like we had to spend all this money to fix what we found out from Goodyear was a literal simple fix. Alex took care of us checked our tire pressure and showed us how to reset the sensor in our car and didnt try to scam us like the others, we highly recommend him. Literally took 5 min to fix what weve been stressing on all week. Thank you!

Da
Review №18

I would highly recommend Goodyear Auto Service, Eric was able to talk me through was tires worked best on my wife’s car, then Mike was able to get me in on a timely manner and called me letting me know if I had any problems. I will definitely be returning for future tire services!

Me
Review №19

My husband and I are huge fans of Goodyear! Quality service and products, they take appointments and do the work in a timely manner with competitive pricing. Patrick at the front desk is a gem. He is so friendly, and always remembers us. This is an all around great experience, we highly recommend!!

Kr
Review №20

Over the years, Ive taken my vehicles here to fix my flat tires because this is a free service that they offer. They have always been professional and respectful towards me even though I didnt buy anything.When it was time to buy new tires, I came in (no appointment) and they gave me options to choose from. I was in control of what I wanted to buy, and the process did not feel like a sales negotiation.I would highly recommend this store for several reasons: great product, great service, no appointment needed, fast service.

Ki
Review №21

They were very friendly and very professional. I had several opinions and quotes. They were very honest, and we went through options that were affordable and safe. Ive used them in the past. Ill continue to bring my car and have it maintained by Goodyear on a regular basis. Great job guys!! 🤙

Ma
Review №22

Patrick and Chris were awesome. They helped me out tremendously. They found the perfect tire for me and got it done quick!!

Cr
Review №23

I had to get new brakes ASAP and couldnt afford to leave my car at the shop for the day; these guys were the only ones who could get my brakes done while I waited...and on short notice! The staff was really friendly and helpful. Worth the price. You get what you pay for.

Ka
Review №24

Very friendly and helpful staff.Very clean store! Will definitely use Springfield, MOFacility again.

La
Review №25

The two gentlemen who assisted me with the purchase and installation of my four new tires were helpful and friendly. All my questions were answered, patiently, and I wasnt made to feel like an idiot for not knowing everything already. Customer service is key!

Du
Review №26

Done a great job charging the ac on my Durango. Took a little while but it is pretty cold .

No
Review №27

Very pleased with the service I received here. Patrick at the front desk did an excellent job answering all my questions and very friendly. The guys in the shop did an awesome jobs replacing my tires and aligning them. Very happy. Thank you!

Wi
Review №28

They fit me in to a very busy Saturday at their shop and explained in easy-to-understand terms what was going on with my vehicle. Highly recommend! I plan to come again when I need a new repair.👍

S
Review №29

All the guys are great and always treat you like family..Very straightforward and upfront. Been coming here for 20+ years and never been done wrong.. Especially Patrick hes always in a great mood and joking with everyone no matter whats going on..

Ch
Review №30

Very friendly, quick service (make an appointment) Patrick was pleasant and friendly as always! Great experience.

Ja
Review №31

Eric and Patrick greeted me and took very good care of me. Mike Dugan made sure my vehicle got fixed right. And Jeff Taylor came and visited with me and asked me if everything was going ok. I appreciate every Goodyear associate here they always are friendly any informative.

Za
Review №32

My favorite part is the free rotation and balance for the life of my tires. Staff is friendly and always willing to go beyond what is required. Also open on Saturdays which is great because most tires shops it seems are closed on the weekend. Plus Goodyear tires are some of the best out there and they always have my tires in stock. Definitely recommend getting the Goodyear credit card.

Lo
Review №33

Fantastic customer service. They had my tire repaired and me on my way in 30 min.

Al
Review №34

Goodyear Battlefield is the best place I have gone to for tire rotations. They are patient, informative, and very helpful. You can tell the staff puts the customer first here. The waiting area is always very clean and quiet. Patrick makes my day!

Se
Review №35

I have been using GoodYear for years, they know my whole family and they feel like family to me. There’s no one I trust more with my vehicle than the guys at GoodYear.

Ja
Review №36

Needed a flat tire repair on a rental car. They got the car in and out within an hour. Very helpful.

Ti
Review №37

These gentlemen are great to work with! Always willing to answer my questions and let me know if something else is needed along with an estimated price. Quick and efficient.

El
Review №38

Nice and fast service,Very nice people, they did everything my car needed they double check everything.Good price

Ah
Review №39

Phenomenal Customer services and great environment. I was taken cared of immediately and they have reached beyond my expectations. Patrick, and his fellow co workers are amazing. Highly recommend and must be appreciated.

ja
Review №40

I have multiple vehicles I take here and alway very pleased with the tires, prices and service. Shout out to Eric for great customer service every time I go in

ja
Review №41

Was promised completion of a tire repair at the store in Springfield Mo by a said time. Patrick went out of his way to make sure that I was taken care of. Appreciate very much the professional manner in which we were cared for by this staff.Thank you Goodyear !

Tr
Review №42

Patrick was super sweet and very helpful! Its a very clean environment and very comfortable aura. The guys did a great job with my tires and it drives so much better! Im a very happy customer and will be returning!

de
Review №43

The employees were very friendly. Eric took great care of our vehicle. We felt great about having this location take care of our auto service needs.

Ki
Review №44

Patrick is amazing!! Every time I go there he is always so welcoming and actually takes the time to listen to my concerns. I would recommend this place to everyone who is having car troubles.

Az
Review №45

These guys take good care of us!! Thanks to all of you who work there!

Sh
Review №46

Eric Kistner at the south Glenstone Goodyear tire store in Springfield Mo was efficient and covered all details and got us the tires we wanted at a great price and installed same day in just over an hour with no appointment. And they were busy. clean and comfortable to wait an highly recommend doing business here.

Je
Review №47

Patrick helped me with my flat tire. It was stressful and he made the fix smooth and same day service. Very friendly and was able to fix my issue with no problems. Im so relieved, thank you!

Ja
Review №48

I have always had good experiences at this Goodyear. The staff is friendly and knowledgeable. Patrick was exceptionally helpful during this visit. Thanks!

Ka
Review №49

Goodyear by Battlefield mall has taken care of my husband and I time and time again. We fully trust Eric and the team at Goodyear to be honest, trustworthy, professional and great at what they do. Thank you! Our family will continue to come to you for all of our automotive needs!

Au
Review №50

Best place to get your car worked on. Go see Eric he will do what it takes to get it done in a timely manner

LI
Review №51

I had a flat tire and they were able to replace all my tires quickly! Thank you team

De
Review №52

Patrick went above and beyond to make my experience as convenient and positive as possible when dealing with a flat tire and a grandbaby! Thank you for the outstanding service

Ja
Review №53

Great customer service! Thanks Eric for a speedy job!

Ri
Review №54

Went in to have a piece of metal removed and the tire fixed. Fortunately, the metal didn’t puncture the tire so they removed it at no charge. I bought a set tires for my daughters car year before last and had great service then, too.

Ka
Review №55

Went in for a quick oil change, Patrick and the crew were amazing and looked out for us would definitely recommend everyone to go there for their car needs.

Mi
Review №56

I was at Goodyear next to the Mall and NOBODY Wore Masks! the Attendant had the mask below the nose! Children also have no mask. No hygiene when they drove my car; they left the steering wheel very dirty ...

Se
Review №57

Eric took great care of me. The folks at this Goodyear always do a great job. Thank you!

Ti
Review №58

Patrick wins at customer service!!! I’ve had a good experience every time I’ve gone to this Goodyear, but Patrick was so nice that he made getting my car worked on a more enjoyable that it usually is!

Sh
Review №59

Always helps out Patrick is awesome

Au
Review №60

Wonderful service, and comparable prices!

C
Review №61

Easy to work with and worked me right in to get new tires offer blowing a tire out.

Li
Review №62

Excellent, efficient, friendly service! I highly recommend Goodyear Auto Service to others.

Cl
Review №63

Great service at this location (battlefield mall Springfield). Friendly service writers and the mechanics are quick yet thorough.

Ma
Review №64

Patrick was amazing! Very good customer service.

Ke
Review №65

Good service! Quickly gets vehicle into shop

Ma
Review №66

Great experience! Patrick was very patient and kind! Helped me figure everything out with my car and get me back on my way!

Br
Review №67

Excellent customer service. I ONLY come to this Goodyear for all my car service, maintenance, and repair needs.

Cr
Review №68

Eric was super friendly, helpful, and very informative. Great customer service and fast.

Je
Review №69

I have been using Good Year for many years. The staff is always friendly and helpful.

Ch
Review №70

Great place to go . Very helpful, very quick service 👏👍

Fa
Review №71

They are nice and do a great job.

Ri
Review №72

Went in on a busy Saturday morning with a screw in our tire and Patrick Potter was gracious enough to work us into the schedule and our vehicle was even done in half the time originally promised. Thank you Patrick, much appreciated! We’ll be back soon for a new set of tires!

Sh
Review №73

Friendly staff, good prices, stand behind their work.

Ma
Review №74

Eric is the best. Very professional with great customer service skills.

Za
Review №75

DO NOT GO HERE FOR ALIGNMENTS! Should have trusted my gut and paid the extra at a decent shop. After an hour of waiting I was told my car was ready, has been test drove, and drives straight.Your stealing wheel should not have to be sideways to go straight. You should not lie to your customers saying the job has been done when it hasn’t.Now I have to wait another 45 min for the appointment after me to get finished so I can get my car checked in again.Total wait time over 2 hours. Over double what it was suppose to be.

Mo
Review №76

Needed help figuring out what was wrong with my car, had bad experiences at previous places. Eric went out of his way to help not only figure it out, but also call to the dealership to see if they could help further. Great experience and service. I will return in the future.

St
Review №77

Although prices might be high, they were honest and very straight forward of what needs to be done. Very kind and diligent. I recommend Good Year Tire by the Battlefield Mall Springfield, Missouri.

Da
Review №78

These guys always take good care of me. Especially if I get a nail in a tire or whatever.

tr
Review №79

Great place! My new tire shop, the guys went out of their way to make me happy with some big mud tires! Awesome people here!

Sc
Review №80

Friendly communication and great service as always, thanks guys!

Ge
Review №81

Employees are courteous and very helpful .

Sh
Review №82

They are always a joy to work with! They always take care of everything for me!

St
Review №83

They are very reasonable and have excellent customer service!

An
Review №84

Always the best service and value!

Jo
Review №85

Great Service everytime! Professional and clean.

Pa
Review №86

When I need help with my car guys at Goodyear are the Best

Ja
Review №87

The guys are always very professional and very timely!

Ge
Review №88

Ive been going here for the last 8 years and they are always up front and honest with what has to and needs to happen. Theyve never treated me wrong and they always know what theyre doing. Very professional and competent team. You can count on them!

Al
Review №89

I go to Goodyear because the staff is friendly and knowledgeable. I never feel that theyre trying to deceive me. I go there to get my oil changed, get my tires fixed, and my brakes. Great place!

Ja
Review №90

Have been going to this location for at least a decade. Honest & upfront, efficient. Eric & Patrick who work front desk- knowledgeable and courteous. Mike has done alot of work on my Explorer, very thorough and explains concerns when they arise.

Ka
Review №91

Patrick was extremely personable and helpful. Service was efficient, and my wait time went quickly. Thank you, Goodyear crew!

Ja
Review №92

Had a flat but needed four tires. Not really in the mood to deal with this. They were professional and quick and I plan to use them for future service. They also have really good coffee and a nice place to sit and chill. Id give them six stars for not having nasty coffee and 10 for having good coffee if I could. The tires are great but those little things are important too.I stopped by this past Monday morning for an oil change. Service was quick. The guy who works the counter knows some random interesting things. I got the best oil change which includes a fuel additive. My mileage has improved by 4 miles per gallon. Really makes it worth the few extra dollars to get the best package.

Ky
Review №93

Eric for President! Great customer service

St
Review №94

Super helpful and friendly service!

Ha
Review №95

Let me start with this place has exceptional customer service!!! I got off work and got to my car and saw my front tire was flat. I called Good Year on Glenstone and spoke to Mike. He told me that I could bring it over and they would take a look. I drove down the street to Good Year and walked inside where I was greeted by Patrick at the counter. He told me that they would take a look and see if they could patch my tire up for me. I had to wait a little while so they could finish up another customer and then they got me started. Of course my tire couldn’t be a simple fix but they explained everything to me so I knew exactly what was going on with my car. I couldn’t afford a new tire tonight, but they gladly put my spare on for me FREE OF CHARGE!!! I will definitely be going to get my new tire from this shop when I get paid! They seriously made my nightmare of a night bearable and helped out a broke college girl. I highly recommend this shop!

Ri
Review №96

Just got my front tires replaced and realigned on my 2013 Ford focus.Service was fast and friendly.With an emphasis on fast.I highly recommend this place.I like them more than Firestone.

Ma
Review №97

Great service. Eric needs to be president of the United States.

De
Review №98

Great place, Great staff!

Sh
Review №99

The guys here do a great job taking care of our vehicle. Ive been going here since 1998.

Si
Review №100

They did not have an appointment and said over the phone they would try to get my truck in for repairs and after stopping by they were super nice and even had my truck turned around in under an hour. They are quick and professional, would recommend/ go to again

Information
16 Photos
100 Comments
4.1 Rating
  • Address:2625 S Glenstone Ave, Springfield, MO 65804, United States
  • Site:https://goodyearautoservice.com/en-US/shop/MO/Springfield/000904353-65804-3711
  • Phone:+1 417-883-6880
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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