Bohannon Auto Services is honest and has the customers best interest. We travel about an hour into Springfield to continue services with Bohannon. Their facility is clean and very welcoming. Would absolutely recommend!
Great customer service! Quality of work was fantastic and final price came in under quote. Even provided a loaner vehicle at no extra charge because the time required for the work was going to take longer than normal. Highly recommend.
I called in about a strange situation with a vehicle that was given to us and they handled it so well! I’m sure the situation wasn’t that strange to them but they keep me informed with every step and treated me with great respect. I love that they didn’t try to up-talk or up-sell me anything I didn’t need. I’ll definitely be a repeat customer with them when my vehicle needs service again
Always pleased with Bohannons! And the warranty they provide is fantastic! Been with them for years, and they are great!
Skilled, quick, and affordable auto repairBohannon is first class auto repair! My car is over 20 years old & needed parts that arent easy to locate. Bohannon scoured the planet & found them. When the parts arrived they were broken! Bohannon fixed the parts, then fixed my car. While i waited. For way less than i expected. I laughed to myself for actually wishing they had a tip jar! I woulda put something in it! i was that satisfied with the job!
They are very professional. Handled are brake problems... I was very satisfied.
Knowledgeable technicians but the work is a little pricy.
We had to have my husbands car worked on and they made the experience absolutely wonderful!! We will definitely only be using them in the future!! If you need work done go to Bohanna!!!
Vehicle is working once more and it didnt cost an arm and a leg to get it working. My mother did most of the talking with them, but she is happy and says they werent condescending, and agrees on the price being very good.
It’s been 3-4 years that I’ve been a customer of Bohannon’s. Couldn’t even think of another place I would take my vehicle because their service and professionalism is just that great! I am beyond grateful for the role the Bohannon family has played in my life. They are always above and beyond in their help and their service. Very professional but also very personable. I’ve always felt confident with bringing my vehicle to them and as I am currently in the process of getting a new vehicle, they’ve made sure that I’m getting the very best information to ensure my purchase is worth it. My life is very busy right now and having someone who you can rely on with your vehicle is very rewarding. Thank you guys, so much!
I had our motor in our Ford edge replaced. I am very pleased with the work they have done. Very professional experience. They where quick to complete the job. Also had me come back to have the vehicle looked at after 500 miles to make sure that everything was running properly. When I took it back they checked the brakes and done a routine inspection just to double check. I would highly recommend Bohannon auto service to anyone and will definitely return my vehicle with any other issues that arise with my vehicle.
Brilliant service! They offered a detailed cost breakdown over the phone and quoted a fair price on the ever obnoxious to repair PT Cruiser.Once in the shop they found the actual issue (after 3 different shops couldnt) and repaired it quickly and fairly priced.They have a secure parking lot and a very welcoming, child friendly waiting room.They even offered advice on my truck which ended up being dont service it and lots of research topics to mull over. Excellent customer service! Highly recommend.
We went to them because we were referred. They seem like really nice people, seem to do good, were pleasant to be around. 5 months later we had to have something replaced, that they had replaced. And now less than 1 1/2 year later we have to have something else done, that they did not do correctly. Dealership mechanic is even saying that, this problem were having, doesnt look like Bohannons even touched the issue. Ugh!Best part ((sarcasm)) is the warranty company says its Not covered!! Of course something goes Wrong, AGAIN, and its not covered.So our opinion and experience has definitely changed. 😓
Excellent! Trustworthy, polite, and professional! If you have issues with this business you shouldn’t be driving! Highly recommended!
I needed to get my car worked on but really didn’t know where to take it. I had been referred to Bohannons by a friend who has had work done there on his 4Runner. I called and spoke with Kristi...who is super nice by the way...she gave me a ballpark on what to expect to spend. I scheduled it to have it done. They did a great job on my car and came under budget. They gained a new client.
Had a problem that required a warranty replacement of a part. Their response was when can we schedule the replacement. They are very helpful. Thx
I’ve been looking for a place to take my old vehicles that I can trust to not nickel and dime me to death. I chose Bohannon because of all of the 5 star reviews. At this point, I think I’ve found it. All of the team that I spoke to were so friendly and accommodating. Several issues on my 16 year old Honda were addressed and fixed. I had a question on whether the ac was working quite right. They had me bring it back and drove it multiple times hooked up to diagnostic equipment trying to get it to duplicate my concerns. They were even driving it one last time when I arrived to pick it up! It appears to be working perfectly, just different from the original equipment. They truly went above and beyond and charged me nothing for additional diagnostics. I couldn’t be more pleased and the cost was less than anticipated. I will definitely be back!!
Fantastic service! Always fair, honest, and reasonable! Would not take my car anywhere else.
Its was okay. Got a new AC put in. They were pretty nice. Let me use their office to work on my laptop while I wait. Just wish they were a little nicer and didnt make me feel like a 5 year old.
Great place nice people
Routine preventative maintenance today. Bohannon Auto Service is the best shop in Springfield. I recommend without reservation.
Bohannon s do Great work on our vehicles. They always call after they find the problem, they call you, let you now whats wrong, let you know about the cost, before they fix it. It always comes within the estimate! They really fix it too! Yea! They are Honest, friendly, and get the job done!
We went to Bohannon based on a couple of recommendations and the great Google reviews. We were NOT disappointed. They were great about keeping us updated in a timely manner. They worked efficiently and were very straightforward. I felt their pricing was reasonable and they were just nice people! They were engaging in conversation and very kind. We were very pleased and will definitely be returning!
I always know when I bring my van to Bohannons that it will be properly fixed, and I will be informed clearly and accurately about what the problem is and what the cost will be. I think the charges are fair and reasonable, especially if I ask myself the question, Could I do this repair work myself as well as they could with the same results? The answer would be a resounding, No. I have always been very happy with the work that has been done on my van, and I would recommend them anytime to anyone seeking a good mechanic. They are kind and caring, wonderful people. You can see it in their eyes and hear it in their voices. Thank you for pulling me through another van first aid visit. 🚐🚑⛑
Very pleasant experience, as always!As always, Kristi and Darren and their team made my maintenance visit very pleasant. They take great care of my car, as well as several family members and friends. They always tell us like it is, without unnecessary charges. I recommend them to everyone I know when I am asked who is the best and honest for their cars automotive repair and/or maintenance.
I have been looking for a good mechanic for a while. I didnt find a good mechanic here, I found a great one! Darin treated me with great respect and didnt talk down to me. He was very humble yet very knowledgeable. They were more than fair with the price of my work and went well above and beyond even great service. I could tell that everything that was explained to me about future maintenance and repairs was done with complete honesty. Nobody else will ever touch my truck again. The lobby/waiting room is clean, comfortable and inviting. I found my mechanic.
Another great service experience.Kristi, Darin and crew are professionalpersonable. Thank you
Very impressed with this local company. Highly recommend to anyone looking for a trustworthy and reasonably priced auto service business.
They are super friendly, helpful and were over half the cost of what Ricks quoted me.
Best place in Springfield for auto repairs Ive ever been. I highly recommend them to everyone. Honest, friendly, Clean, theyre a one stop shop, they stand behind their work, prices are great, they dont tell you you need something you dont. If you go there once, youll be a return customer!
Staff is so nice. Always there to fix what needs to be done without hassle or attitude. My husband and I adore this place. There’s a home-y feel in the lobby and there’s even a play room for my daughter when I’m getting an oil change. They do they’re best to make sure the customer comes first!
They do a great job on all our vehicles.
I highly recommend Bohannon auto! Not only do they treat you like family, they treat you like a best friend. The quality of their work is outstanding. You won’t be disappointed.
My family and I have been customers of Bohannon Auto for years. At Bohannon you will get friendly, prompt and personal service. Trust your vehicle to Bohannon Auto and you can be assured the repairs or service to your vehicle will be done correctly, thoroughly and completed as quickly as possible. I strongly recommend this service centre.
I have been using Bohannon auto since 2013 . I have a 1992 truck and they have brought it back to almost new. The Bohannons are the best people and I have never felt that they have done me wrong in the service that I have received. I recommend them to everyone.
I took my 1979 Trans Am to Bohannon to have freeze plugs replaced. I feel that they did everything possible to accommodate me and my car. I have had that car for over 30 years and they were top notch and saved me hundreds of dollars. Thank you Darrin and Kristi.
The Most Trustworthy Auto Service place I have ever been to.Very kind folks.They are helping me get all the life out of my old car possible.
If you are looking for a trustworthy mechanic, look no further.
This was probably the best auto service experience Ive ever had. They got me in on short notice, completed the work in less time than expected, and charged me much less than they originally estimated, which was already below their competitors estimates. And best of all, they are extremely customer-focused - outstanding customer service! Highly recommend!
They are very friendly and honest. Will tell you exactly what is wrong or right and work done in good time.
Kristi and Darin and their team are so professional, but more importantly honest. They dont oversell which is so appreciated!!They just fixed my back windshield wiper, broken because I closed my garage door on it! It was under $20!!! I then got great advise on tires, which I was in need of! I highly recommend them!!!
After roughly seven years of having my vehicles worked on at Bohannon Auto Services, I can say they are the most competent, honest, and fair priced mechanic facility Ive encountered. I would definitely recommend them to anyone looking for a do it all mechanic, that gets it right the first time.
Im feel blessed to have people (Darin & Kristi Bohannon) that own an auto repair shop that always give me their best service for a very reasonable price and they stand behind all their work.They also give out free advice so I can plan to have maintenance or advance repair before I have major issues with my vehicle.Sincerely,Greg
Since I’ve been taking my ‘04 Jeep GC to family owned Bohannon’s for 9 years and am very pleased with their outstanding service I highly recommend them. Darin, Kristi and team go out of their way to help me, are very knowledgeable, have always been very reasonable and most of all I trust them completely, they feel kinda like family. Nice shop as well, inviting comfortable waiting area.
Excellent service, quality and vehicle advice. Its nice to have a place that you trust and feel good about; Bohannon is my go to move for all auto needs.
It is great to find a reliable, honest mechanic!!! I have taken multiple vehicles to the and they have always been up front and honest with what NEEDS to be done and what SHOULD be done. Took one vehicle in expecting to have to replace the entire front suspension and they determined that it only needed an alignment (contrary to what I was told by another shop). I would definitely recommend them for your automotive repair needs!!!
Great folks, service and expertise.
They always try to save you money! I love going here, its my favorite auto place Ive been to. Been going here about two years. They always explain what they do or need to do in a way that is understandable to someone who doesnt know much about cars. They have never ripped me off and are usually better priced then any other auto place.
I took my truck to Bohannons to have my windshield wipers fixed, and they managed to make the repairs at a price even lower than the initial quote through location of a refurbished part. Everyone I dealt with was friendly and knowledgeable. I recommend them highly!
Bohannon is the most professional, thoughtful auto shop I have ever been to. When we first moved here our Alternator went out and based off of a recommendation went to them for help and they fixed it quick! So I knew when my truck was having some tune up issues last month exactly where to take it! They fixed it and I got it back the same day even though it was a big job! I couldnt recommend them enough! If you have ANY issues or just need an oil change give them a ring! You wont regret it!
Best mechanic Ive been to by far. Ive been several times and have never felt like theyve tried to take advantage of me. Didnt even try to slide in the obligatory taillight bulb that you dont really need when you get an inspection. The place is clean, the people are friendly, theyre prices are fair and Ive always felt theyve been honest with me. What else can you ask for?
Love these Guys!We have had multiple Techtree vans in here for service and Bohannon has always been great to work with!
I called to get some prices on a list of things that needs done to my sons car. The lady who answered the phone was completely rude. Like I was bothering her. I said tune up which is on the list and she referred to an import specialist. Theres brakes and other things that need done. I guess my business didnt matter.
I found the service at Bohannon Auto Services to be absolutely wonderful! They are busy for a reason- people love them! Not a chain mechanic that just sees drivers as dollar signs, they have integrity and are hard-working. Love this place!!
If you are looking for a locally owned automotive shop that has reasonable prices and cares about your business then you need to go to Bohannons. My experience so far with them has been extremely pleasant.
Always a pleasure doing business with them. No problems what so ever after any of my vehicles have been worked on. Recommend them to anyone.
This local shop is the best! They are fast and kind and treat their customers like family! Would recommend them to anyone needing repair work!
I was originally referred to Bohannon by friends in the automobile business. Ive had both major and minor service done here and its always been professional and worry-free.
Great to work with and HONEST people. Darren and Kristy are fantastic to work with and provide efficient and friendly service. I will never take any of our vehicles to another mechanic. Customer for life.
Reliable and professional...wish I could take them with me when I traveled or relocated. Hard to trust. Anyone else after such honest mechanics.
This is my go by place. Have been using their service for almost 2 years and never been disappointed. Family oriented business and always helpful with their advise and service whenever you need.
I took my Ford escape to them for a few repairs. I expected it to be a little costly so I budgeted for it. I gave them a list of problems I wanted addressed and mention ed d after the repairs were done I wanted an inspection done as well. They told me they would call me and tell me the cost before they did anything. When they called they quoted me over $2000. I told them i wanted to take it for a second opinion but that i would be by after work to pay the $80 diagnostic fee. When I got there they chathed me $150 because they did an oil change and an inspection (which makes me o sense to me why they would do an inspection before any repairs had been done) . I then took it to d and r auto and all the repairs cost me $413. Over $1500 less then they quoted me.
Very friendly, great prices, and very accommodating to schedules and other plans
Awesome service. Very professional, clean location. The staff is knowledgeable and super friendly. Definitely will be a returning customer!
Wow.My wifes Honda Pilot has been making some tapping/knocking sounds from the bottom of the motor for some time now. I “decided” to have someone look at it since I’m not really interested in deep engine work on a transverse motor vehicle.I called Bohannon’s at 9:00AM on a Friday to see if they could take a look at it sometime in the future. Never been there but it was recommended by a couple of friends.It’s 6:15PM, the Pilot has a new timing belt, component kit and water pump for a very agreeable $790.00 out the door.Can’t beat same day service, or their customer relations. I highly recommend them for any of your auto related needs.Ha! Never thought I’d write a positive review for a shop.
We have been going to Bohannon to service our 2011 Chevrolet HHR for almost 3 years, since moving from another state. They have ALWAYS displayed honesty and integrity. On several occasions they could have charged us for repairs or parts we didnt need and we would have never known. They take the time to explain exactly what needs to be done. EVERY TIME we go to pay our final repair bill it is ALWAYS lower than the original estimate. Bohannons is the best and we have never been disappointed.
Always nice and genuine. Great shop.
Professional, courteous, fair price, concerned, so far the service work is good. I would recommend.
Great atmosphere and waiting area, very knowledgeable staff that keep you informed throughout your time there. Highly recommended from local auto part stores.
Great service from Darren and the guys, and excellent follow through; if a mistake happens, very rare, theyll follow up to make it right. Kristi runs the front office with a velvet touch. The personal touch reigns here.
Best auto mechanics in town! I love the Bohannons and will drive across town rather than take my car anywhere else. They are honest, trustworthy, and friendly. THE BEST.
They always explain whats wrong before doing any work and they always try to get me the best prices that they can! And the owners and employees have always been so nice!!!
Very honest people and fair for your car repairs.
Outstanding!! Love these guys. Thank you for all that you have done for us and our family. You are wonderful.
Honest, reasonable rates and great customer service. I love these folks.
Love Bohannaon Auto Repair. Great work for a fair price. They always make sure you are happy with there work.
Ive only had an inspection and tires replaced here, but I feel Bohannons is a trustworthy mechanic. All of the office employees are friendly. My tires were changed in a reasonable time frame. Darin (the owner) is always buzzing around somewhere. He seems to be very knowledgable. I asked his thoughts on an upcoming service for my truck and he knew what I was talking about before I finished. All other mechanics had no idea what I was talking about. I will continue taking my truck here unless my trust is broken.
They are the best. Always make it right
Had a very pleasant experience here. Will return for future automotive maintenance.
They are fantastic! Thank you so much for everything!
Ive done business there for some time now. The owners are really great people. You will be treated fairly.
Honest, dependable and reasonably priced!! Everything you look for in Auto Repair Shop!! Thank you guys for taking good care of us and shuttling me to work.
Love the people! Take good care of my car!!
Nice employees, quick service
These guys rock! Take your vehicle there you wont regret it trust me!
I have taken my 95 Civic to Bohannons for several years. They are very thorough when they diagnose an issue and always explain a problem in detail so I can decide whether to limp her along or fix the root of the issue. On my most recent trip, they told me my water reservoir wasnt returning fluid to the radiator, a problem I didnt even know existed b/c the temp gauge wasnt indicating any signs of trouble. These are guys wholl take you into the shop and look under the hood with you and explain things in laymans terms. They are happy to work you in when they can, and I know they treat their employees well b/c Ive been seeing the same guys there for years. They do shuttles if you need a ride somewhere after dropping your car off, or you can hang in their cozy lobby and sip complimentary tea or coffee with all the fixings. Ive been in SGF since 2000 and mechanic-hopped for years until I found this business. Highly recommend.
When my car died, I had my car towed to Bohannons. As a single professional I am extremely busy and I have been ripped off on numerous occasions by auto repair shops. Everyone at Bohannons was so kind, patient and honest. They advised me that my car would need a new motor and gave me an excellent quoted price. They also let me leave my car in their lot until I made a decision. When I decided against replacing the motor, they were kind enough to introduce me to someone who would purchase my car. Very impressed with their service! Thank you, Bohannons!
Honest and very fairly priced .
I totally recommend this shop. They are honest and quick
The friendliest shop in Springfield. They really went above and beyond to make sure all my questions were asked and send me home happy!
Update- 2019 We have now been coming to Bohannons for 7 years! They are still wonderful and the only mechanic we ever need to go see!Review 2016 : We found Bohannans auto by chance with Groupon when we first moved to Springfield and it has been the best find ever!!!I feel completely confident trusting them with all of our cars. As a female I know cars very well and hate feeling like I have to distrust every recommendation made by a mechanic. I dont have to do that with Mike and Christi.Christi knows it me when I call, and answers using my name. She remembers my children. They have a great waiting area. You know the mechanic is child friendly when you have to drag your child AWAY from the shop.
The owners are so personable and knowledge. It does feel like family!!!Thanks,Thelma
Over the holiday weekend discovered that I needed a rear wheel bearing,and it was going to be beyond my ability to repair.Monday morning, I started calling around for estimates,debating if I could afford it. Most of the estimate calls were along the lines of well maybe about $$$$ then heeming & hawing Maybe about $$$ well bring it in,and well take a look at it.Called Bohannons,talked to Kristi,and she was straight forward,and very helpful.They squeezed me in,got me out the same day,and was a few dollars less than their estimate they quoted me. How rare is that? I hate to bring my vehicles in for service,I prefer to do all my own repairs. Id definitely recommend Bohannons,and it will be my first call if I need to bring a vehicle in for service.Thank you.
The best service Ive ever recieved from any auto service center. Very friendly, and even more so, very knowledgeable people. I would highly recommend Bohannons to everybody I know!!!
Nice work, fast turn aroround, good price.The little cup mats are great!!
Great people, great service...Kristi & Darin treat you like family. I wont trust anyone else to work on/service my BMW Z4.