I was very pleased with the service I received recently. Due to poor planning on my part, we were in desperate need of crossbars for our Ascent for a trip. I called 10 minutes before the service department closed and the attendant worked to make sure i was taken care of. I wish I could remember his name. THANK YOU SO MUCH!!! You saved our vacation!!
Guys at the parts counter are always helpful, friendly, and knowledgeable. Great place for oem subaru parts.
Stay Away! Beware of selling practices. They do not inspect used vehicles properly or fix known issues!I bought a used vehicle from reliable back in April. Yet I am still unable to drive this vehicle due to the repairs needed. Your dealership sold me a car that needs repairs of the emergency brake, missing passenger sideview mirror. It needed a new rear differential and rear hub bearings. Also needed to have the lower control arms replaced and a proper alignment. I have tried to get this resolved by your dealership.They did fix the lower controls, but replaced the front shocks with a 3 inch lift without notifying me which they replaced with a lower quality shocks and added spacers which now is causing horrible rubbing of my wheels and I am unable to turn the vehicle. I did had the rear differential fixed by the warranty I purchased from you with mpg. I want the correct shocks back or reimbursement. I need the emergency brake fixed. Reimbursement for the sideview mirror I ordered yesterday. And I need the rear wheel bearings replaced as your service director Robert Beverly told me everything will be taken care of. This is the worst car buying experience I have ever had!
Really friendly and super knowledgeable, and straight forward. One star less because we wanted to test drive but they were closing. Will go back, and probably purchase! ☺️