Decent shop. Whole place needs a remodel but service was good.

On Saturday, I got my oil changed here and they FORGOT THE PLUG!!! I left with a smoking car and pulled over to find oil pouring from underneath my car. The back of my car was wet with oil. I was stranded out Marcola area with NO cell service. I was able to drive to Shotgun creek before my car completely broke down, had two bars of service and call them.They did come out and fix the issue, gave me more oil and followed me back to their shop. They gave me a complementary wash to get the oil off and looked over the engine to see if any damage was done to my vehicle.They apologized for the inconvenience and stated they would give me a complementary car detail and change my cabinet air filter and do maintenance/change gear boxes. I told them I would appreciate it. They got me scheduled for Wednesday at 8:30am.I live in Sweet Home and drove all the way over there this morning for a car detail ( which I was very excited for) and some maintenance that they recommended.We waited the one and half hours and they call to say the car was ready. I was SHOCKED to find dirty mirrors, dirty dripping from the back and nothing cleaned on the inside other than my floor mats.I understand, mistakes happen... Toyota had a chance to make it right and treat me good after all they have put me through and they failed. I have never been so disappointed by a company I was once so fond of!!!I have videos and pictures I would love to share and upload to add to this review

Very knowledgeable, and help tremendously when you need it.Thank you.......🤠🤓🤸

The detail shop is awesome

We have been going to Lithia for years now. We have had a number of emergencies with our vehicle Lithia has always been there for use took us in at a moments notice, given us great prices, fixed what needed to be fixed and made us aware of things we would be looking at In near future. They have even gone out of their way to come to our vehicle to make minor repair with no charge. We could not have a better relationship with a car dealership. We even travel over 100 miles to continue to have them service our car...Thank you Lithia

They were rushed with cars. I got a complementary detailing... They got most of it and it was free so I shouldnt complain but as I turned on the air dust bursted out of the vents... Still much better than it was.

Just traded in my 2010 Tacoma for a 2017. Thank you

Fast, efficient and fair. service and parts today. everyone pleasant. im as happy as i can be when spending money on a car.....

Good people

Very nice to deal with.

Great customer service.

Line was too long, said it would be an hour and a half wait. Trying again tomorrow. Even though we get free oil changes on our car, am tempted to take it elsewhere.

Friendly staff and relatively fast service.

Lithia Toyota of Springfield was able to order and replace my missing and broken seatbelts. I was truly thankful

Friendly service and efficient, if anything a little pricey but that is too be expected with good service.

Not bad

Always friendly, quick in and out

Fuel injectors cleaned. Fast service and not as much as I thought it would be.

Good customer service.

Got right to the problem and fixed my car. Honest people every time. Thank you.

These guys are always top notch!

Thought Id need new tires today but after rotating them and fixing a hole in one they told me theyre at half the life and are still good. Love what you do for me Toyota ❤️💙😍

Great service!!! Very friendly!!

Great service from a place you can trust. I dont always like what they have to say but, I have confidence they will take care of it.

Great location, friendly, knowledgeable, and helpful sales agents.

Really love the oil change center. Their fast and friendly. Always have a good visit.

Staff is courteous and efficient. Waiting area is clean. They offer coffee, tea, and popcorn. They dont hard sell like Kendall.

Fresh coffee and quiet waiting area. Good coupon for front brake replacement.

They always find something wrong with my car there so helpful

Efficient, well run spot for oil changes.

I bought my Jeep from Lithia and i always take it here to get the oil changed. Easy peasy.

Great service, had my oil changed. Would highly recommend them

Because of excellent service, we buy Toyota.

Great people work with you to find the right fit for you

No one in service department was wearing a mask when interacting with customers.

Check here if you got a quote from Kendall, 500 $ cheaper than Kendall, for the same fix.

Takes good care of my new 4runner

Excellent customer service

Awesome customer service

The service is great!

FANTASTIC AND FAST

Slow with service and bad customer service!

Probably the slowest service station in town. No pep in their step.

Awesome service

Great service people

Fast and efficient

Service department was helpful

Good very good