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Bill Marine Auto Center
415 E North St, Springfield, OH 45503, United States
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Bill Marine Auto Center
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Ja
Review №1

My car has been problematic and when I absolutely have to take it to the dealership these people have always been honest and upfront with me. Their parts people are courteous and have helped me just look up general information before.

Ke
Review №2

Great, honest car dealership. Thrilled with the service and with our purchase. Thanks Bill Marine Honda!!!

Mi
Review №3

The tire sensor light on my Mazda Miata was on and yet all my tires were fine, so I called the Service Department at Bill marine Auto Center and Kevin was able to help he over the phone. Seems small I know, but he could of tried to sell me a new tire senors like the tire shop did earlier in the day.Instead, he asked some questions and gave me suggestions to try before I made an appointment to bring it in. Being new to the area I was not sure where to take my car, but now I know for sure I will call Bill Marine Auto Center first! Great Job!

Ta
Review №4

After a horrible week of trying to find a car for my son, Don Lewis at Bill Marine was a true blessing! Knowing that we were coming from Xenia, he had the car ready to go with the A/C cranked so that we wouldnt have a hot test drive. He let us take our time looking over the car and didnt pressure us into anything, and he had the car washed for us while we were taking care of the paperwork. He even called me the next morning to see how my son liked the car since he couldnt be there to look at it when we purchased it. If youre searching for a nice used car, Id definitely recommend Don and Bill Marine Auto Center. One of the best experiences that Ive had by far!

Th
Review №5

The technician John goes above and beyond to give the customer a great experience. I met the service manager and he is highly engaged and definitely know what he is doing. The shop was clean and everyone has a customer first attitude. Ill be back.

Li
Review №6

Nice experience. Fast service, great crew. I use Bill Marine to service my Honda Pilot. Never a bad experience and prices are reasonable.

Mi
Review №7

They sold me a truck that they said they had done $2300.00 worth of work on it which i bought it on august 4 2021.....sine i bought it i have had to pay $2507.00 to replace the rearend and then i had to pay $345.00 to replace the back brakes and rotors on it because the car dealership put them on backwards and then i had to have the transmission replaced which cost me another $3,000.00....they wont even give me my deposit back nor even half of my deposit back!!! I WOULD NOT BUY A VEHICLE AGAIN FROM THIS PLACE!!!! THINK LONG AND HARD BEFORE YOU DO

Lu
Review №8

Ive bought 3 cars from here. Honda and Mazda cars. All good cars. Good deals. And Dwayne who works in Mazda maintenance takes good care of people. Go to them for all upkeep and if I need another car.

Ca
Review №9

Pascal, or Master P as I calm him, took great care of us at Bill Marine. He hooked us up with a great deal on a pre owned and an available lease at a price we couldnt refuse. That was the smoothest car shopping experience Ive had. Worry free and honest. Highly recommend this place. 😁

Ja
Review №10

Good but service took a long time

To
Review №11

Usually a great selection. Not sure if Covid has started to negatively impacted their supply from Honda.

Sa
Review №12

The mechanic was very nice the waiting room was very nice and clean and the service was excellent

Ch
Review №13

Good people. Were very friendly and they didnt let me leave unhappy. I bought a car. I highly recommend these guys. I wont mention any names but other dealerships I tried, didnt work with us. They lied and could tell they werent being one percent honest.

ca
Review №14

Was there to get maintence on my car but was very please with service.

Pe
Review №15

Knowledgeable and friendly staff. Second time for me shopping there, but first time that I bought from them. So far, very happy with my purchase. After owning Chrysler products for the last 28 years, I finally switched and bought a Honda CR-V. Signing the paperwork was very easy and took less time than it has in previous years with previous dealerships. This was the first time that the dealer contacted our insurance company to inform them of our change of vehicles. That was extremely helpful to us. Thank you Bill Marine!

Ch
Review №16

This review is regarding the service department.I had requested a quote on a 2014 VW TDI for timing belt, water pump and other parts to be replaced with this service. Quote was good and choose to take the car in.They were able to get me into a loaner car, get me into service quickly, and have the car done same day. This shop is a well oiled machine. Smooth sailing start to finish. Jeff Miller in service is a great help. The price was better than a local private shop as well. Would highly recommend to use the Mazda/VW service department. When in the shop all technicians are professional and appear to be working diligently. A stark contrast from other local shops.

De
Review №17

Bill Marine Auto is a fabulous place to get your vehicle serviced. Kevin Elliott went out of his way to explain everything to me. He made sure I understood the repairs that were made as well as repairs that would be needed soon in the future.He also arranged for me to meet Stacey Crites who went out of her way to show me new cars and provide an opportunity to test drive a new VW Tiguan!Thanks Bill Marine Auto Center for great personalized care!

T
Review №18

Bill Marine Auto Center is there for you. They provide an excellent experience and will work to find what fits your needs, wants, and budget if needed. You arent just a another number or dollar sign. Its the personal experience for you. Thank you to Stacy, Pacal, and Cheryl for everything! I will truly recommend Bill Marine Auto Center to everyone.

Be
Review №19

Great people and services. Highly recommend

Ch
Review №20

I had an appointment today. This is my second time being here. The people here are always so nice. They give their customers the best care. As I am sitting here waiting on my car to be ready a gentleman is here waiting on his vehicle as well. He asked if they had coffee ready. They said they already put it up with it being 4pm but they immediately got it back out and brewed another pot of coffee for him. It was the nicest thing. 5 stars! Best place/group of people ever!!

Ro
Review №21

My salesman was outstanding, as good as they come. Good luck Bill.....

Jo
Review №22

Will help you and if they cant; will point youi in a helpful direction.

Ki
Review №23

Jodi was great! We knew what we wanted and she made it happen! She made it a pleasant and efficient process. We learned how to access features of the vehicle with ease. We will recommend Jodi and Bill Marine Honda. We love our new car!

Au
Review №24

Dont let the outdated building deter you. The staff was extra friendly and great to work with.

De
Review №25

From the moment Kyle reaches out to me to the second I drove off of the lot, the purchasing experience was excellent. Luke went the extra mile to assist me with my purchase. He FaceTimed me since I live in Maryland and even revved the engine for me to hear.He met me in the parking lot when I arrived and we were able to finalize the entire deal within an hour of my arrival; thanks to the advance work we did with Cheryl on the payment via phone and email. I highly recommend this team!

Em
Review №26

I’ve been going here for service since I started driving! The people working here are awesome, honest, and reliable. Recently moved out of Springfield but still make the drive back to Bill Marine if I need something. Recently decided to get a new car, and the sales people were just as great! Will go here as long as I am close by.

Jo
Review №27

This was another great experience at Bill Marine. I received an exceptional fair trade in as well as the price on our new CRV. The finance and delivery process was quick and painless.I truly felt like a valued customer.

Va
Review №28

Don was absolutely wonderful in the sales process. This was a truly no pressure sales experience. You all are very professional and the experience was great.

Br
Review №29

Fair, reasonable, and easy to schedule for a Dealership.

M
Review №30

Great customer service. Will tell others to get a car here. They did not pressure me . They let me choose the car I wanted. My dad recommended me to come here. My son also bought a car here previously.

Da
Review №31

Bill Marines makes car buying a fun and hassle free experience! Robert Hess is a very nice and professional salesmen who answered all my questions and took very good care of me before, during and after the sale. I highly recommend them if your looking for a new or used car!

An
Review №32

Perrty good auto dealer. I dont suppose you have any free cars laying around do you? That would be an exceptional experience I believe.

Ra
Review №33

Always great service!

Da
Review №34

Bobby Hess did a great job of advocating for us to bring home a new Pilot. Eric Roseberry was a pleasure to work with and gave us a great deal on an extended warranty. My 2017 Pilot was a mess, but when we talked to Bobby, he did a fabulous of getting us a great deal to trade my 2017 Pilot. Great Job Bobby and Eric! True professionals who care about their customers!

Au
Review №35

Very friendly, helpful and knowledgeable. I am very happy with my car and i appreciate all the help i received.

sh
Review №36

Moms car needed a checkup. Done.

Da
Review №37

The service here is exceptional. Its always fast and friendly. Ive bought cars here and had them serviced here and trust them completely.

Ni
Review №38

Best place to buy a Honda

Wi
Review №39

Service is great friendly well mannered associates who make you feel comfortable and at home.

Ch
Review №40

Employees are always friendly and kind. They waste no time asking what we need. The work is always done in a timely manner. I trust Bill Marine completely.

Ir
Review №41

Hi my name is Iris and I just want to say I bought a newer used Jeep in excellent condition I absolutely love it and I have to say everyone at Bill Marine treated me so great even during this hole weird pandemic that were going through and not knowing how we are supposed to be around each other and everyone so do we shake hands do we do this how are we supposed to be Bill Marine all of their people were so good to me thank you so much for being so kind and they drove me around in my Jeep every where I needed to go and answered all my questions thank you so much for being so good to me I hope the next person who comes to buy a vehicle has the same great experience that I did may God bless you all and stay safe everyone!

Ca
Review №42

Tammie Breslin sold us the HRV and worked to find just what we wanted. Terrific young lady and she spent time showing us how to work all the bells and whistles.

Jo
Review №43

Parts guys are great

Jo
Review №44

A great place to do business

Br
Review №45

We are very happy with our recent purchases at Bill Marine. Their service has been amazing and they are very responsive. I very much appreciate the honesty form our salesman and we will continue to be loyal customers.

Mi
Review №46

Joan was very knowledgeable and pleasant.Would recommend her as a terrific saleswomen.

Ke
Review №47

Great guys, Friendly and knowledgeable.I highly recommend buying a new car here.

Bo
Review №48

My salesperson Jody was exceptional and my experience with the business person Eric was a great and smooth transaction. They were both very pleasant, professional and fun to work with, I would recommend them to anyone.

To
Review №49

Fast friendly service!

Jo
Review №50

The team at Bill Marine Honda service took care of my Civic and made sure the problem was fixed. Great group of people, honest and hardworking! Thank you!

Oh
Review №51

I needed some recall work done on my Mazda RX8. My car is moderately modified so having someone other than myself work on it makes me nervous to say the least. I took her to Bill Marine Mazda for the service right before our big Spring rotary rally to get multiple items serviced. They did the work and were adaptable to my needs and finished in time for me to attend the event. Their dedication to servicing my car was above and beyond in my opinion and I greatly appreciate the extra mile they went to accommodate me. Excellent communication from the service advisor as he kept me in the loop on how it was progressing. We are a house of Mazda owners and when I purchase my next one, I’ll shop here first simply due to their great service team. Zoom-Zoom!

Mi
Review №52

It was absolutely wonderful we would recommend anybody to go to Bill Marine Auto they were very helpful patient understanding

St
Review №53

They made the car buying experience easy. Fantastic staff from the salesman to the credit specialist. We would recommend Bill Marine to anyone and will definitely look here for our next vehicle. They also had a wide variety of new and used vehicles. An easy 5 stars.

Ro
Review №54

Awesome experience from start to finish. thank you for everything.

br
Review №55

Kyle Hughes is hands down the best person to work with to get the ride of yours dreams. If you want an honest, hard working, dependable sales professional look no further than Kyle Hughes at Bill Marine.

Na
Review №56

The staff has always been very courteous and professional. My whole family with 5 different Honda vehicles always come here for car service

ma
Review №57

Dont go there and expect to get treated fairly..there unfair to people who dont have money to come up with 7,000 for a down payment when i go down the street and get the same car 6,000 cheaper and with no down payment

Me
Review №58

Great people. Despite the epidemic going on worldwide. Friendly atmosphere an I was not there for hours. Kudos Bill Marine.

Th
Review №59

If you are looking to buy a car in the Dayton area, please do not overlook them. I felt zero pressure through the entire process. And honestly, the process of buying the car was way quicker and more comfortable than any previous experience Ive had. I wasnt planning on buying anything. Just wanted to do a test drive but I fell in love with the car. Im glad it happened there instead of another dealership.

os
Review №60

Wonderful checkin, felt safe and was able to do social distancing. My car was serviced and fixed quickly.

Ta
Review №61

Best team I have ever had the pleasure of dealing with:)Keep up the great work!! Thanks to Alyssa, Matt and Lancefor the exceptional customer service:)!!!

Me
Review №62

Thank you for wonderful service on my Honda. The team was very helpful and my husband and I really appreciate your workmanship on our vehicle. Wonderful staff and great asset to the community.

Sh
Review №63

Great service. A little pricey though.

Ta
Review №64

We always walk away happy (and usually with a car!) when we go to Bill Marine Mazda. This Mazda family will keep buying from our hometown dealer because they make even better deals than the out-of-town big boys. Ask for Buddy. Hes the best!

Ja
Review №65

They have a good mechanic Seth Neel.

Ro
Review №66

I have been in the retail car business for over 40 years but my daughter wanted a Honda pilot and I only stock european built cars so I took her to Bill Marines in Springfield. Never have i been so impressed with a car dealer as I was with these guys. Super professional, very Knowledgeable and more than helpful. Being in the business as long as I have, I tend to be critical of other dealers, but I could not fault Chris Thompson and rest of the staff if I tried. Long story short, if you are looking for a new or used honda, VW, or Mazda and you dont see these guys you are making a big mistake. The perfect car, great deal and no stress buying. Ill be back

Je
Review №67

Thank you to all who worked hard to put me back on the road quickly and to transition me into my first new car in 13 years. The tutoring was not wasted on me; I love my new CRV.

Ch
Review №68

Low pressure and took the time to answer all of my questions. Would recommend them to one and all.

Sh
Review №69

The Men and Women there are so kind and helpful. I would recommend it. Thank you

Le
Review №70

I took my daughters car to bill marine and was very happy with the results. The staff were wonderful, especially Jim. He was very informative, explained what was wrong with the car and called before the techs fixed anything. After having our car for some time and the engine light still on they put me in a courtesy vehicle. The tech told me he didnt feel right letting me take the car out of the garage with the light still on. There were no hidden fees, everything was clear on the receipt. The cashier was polite and thanked and me for trusting them with my car. I would recommend anyone to bill marine.

St
Review №71

Great dealership. We serviced our Honda here and had a very good experience. Great people to work with.If we were buying a new car we would get it here.

Fe
Review №72

Bobby was great..very satisfied...go check em out!!

Ha
Review №73

Very pleased with the service. Very likely will go back. Service personnel are very friendly and helpful. Thank-you.

Ra
Review №74

We have purchased three cars here over the years. They are the best dealership in Springfield. Honesty and integrity are the first words that come to mind in any dealings I have had, from the purchasing process to the service department.

Ro
Review №75

My experience purchasing a used vehicle from Bill Marine was nothing short of perfect! I had been looking for a specific car for about 8 months and I found one on Bill Marines lot online. Coming from a bad experience at another dealership the week prior, I was a little hesitant to go take a look at the car but the staff at Bill Marine had me feeling right at home as soon as I got there. The prices were very competitive and the staff was very friendly. Bill Hile was my salesman and he was awesome! He was extremely nice and professional! He was very helpful in answering all of my questions and gave me all the time I needed to look over the car. He wasnt pushy in any way and was patient while I decided if this was the right car for me. I absolutely would buy another car from Bill Marine! Thank you for the great experience!

Ro
Review №76

Great service, Jody is the best, Sheila in financial was fast. Best car buying experience ever

Ky
Review №77

Go see Donnie Lewis, he sells used and new cars.Hes the best and most friendly car sales man Ive ever met.Would recommend bill marine over any dealership.

Ka
Review №78

Bill Marines Dealership is probably the best dealership that I have dealt with. Steve Hamilton and his manager Pascal have been nothing but nice and helpful to me. I actually bought a red 2015 Mazda 3 from Steve back in April of this year. Unfortunately I was in a car accident 6 months later and the car was totaled. Steve contacted me to make sure I was ok and told me to come back so he could help me find a car. Long story short, after a long process, the finance manager Cheryl was able to get me approved for a lease and Steve found me this beautiful 2016 Mazda 6. It has everything my old car had plus much more and I absolutely love it. I would definitely recommend Bill Marine to anyone looking for a new car. The whole staff including the service center is great! I really appreciate Steve, Pascal and Cheryls help. They helped turn around a rough time for me and now I have a beautiful car again! Thanks a lot!!!! :D :D :D

Ri
Review №79

Great no hassle service!

Je
Review №80

Great customer service and efficient time management! Thank you!

Lu
Review №81

As always,service was great and personell made it a pleasant experiance

Te
Review №82

Great service! These folks a great!

ka
Review №83

Took my 2004 element in for 2 recalls, and when I picked up my car, the AC suddenly didnt work. They fixed the problem and though apparently not related to the recall work, they did not charge me. 2 days later the car wouldnt start. Towed the car over and they determined my battery wasnt good. The battery was under warranty at advanced auto so I was able to get a replacement . Service team and especially PASCAL went above and beyond my expectations. Its a 12 year old automobile, when the time comes, Ill definitely give them my business on a new car. THANKS TO EVERYONE

Je
Review №84

Always friendly and courteous staff! Quick and quality service by professionals! Waiting room is clean and comfortable.

Br
Review №85

I was looking for a new Honda Pilot and I found one on the Bill Marine website. I showed interest and was immediately contacted by James Sherrock He quickly got me in and I now have the Pilot. If youre looking for a new /used car, go to BM! I totally recommend this dealership to everyone!

Do
Review №86

When you want a new vehicle, you really need to see STEVE HAMLTON. He is knowledgeable and will answer all your questions. He is patient and he does work for you. I was able to buy my second Mazda at a very reasonable price. Thanks for your service.

Ma
Review №87

They are understanding and wont ever give up on an issue your vehicle is having!

De
Review №88

New phone...needed help linking my phone to the vehicle....Jodie did an awesome job!! Thank you Jodie!

Je
Review №89

VW Service Department is great. Very easy to schedule here and they always do a great job!

Ke
Review №90

H.He was very knowledgeable young man and schooled me on many options I was not aware on buying.

Je
Review №91

Always work well with us getting what we want in a timely manner

ja
Review №92

As usual the best service as always

TI
Review №93

Ive been a BMAC customer for years. Their customer service is the BEST! Today, I took my car in for routine maintenance and, as always, they were friendly and quick about it.

Ro
Review №94

Awesome folks. Old school pride in what they do. Highly recommend Gary Forsythe.BIG THANKS to all for an awesome experience!

Wi
Review №95

My 2014 Passat SE TDI had a plugged up heater core- no heat in zero degree weather- not good. Kevin in service was kind enough to get my car in asap, repair it, give me a loaner car for a day, and get me and my car down the road again. No hassle, no problems. Thanks.

Ma
Review №96

Last oil change tech personnel told me the battery was on its last legs...five years is a lot for a battery so I was pleased to maintain it. Thanks Bill Marine.

Ro
Review №97

Very pleasant waiting area. Employees informative and courteous. Pricing competetive.

do
Review №98

Great place to get a new car if you need a new car or a used car come to bill marine for your best dealer in town

Jo
Review №99

Best dealer in town. They offer Mazda vw honda and used cars. They also have an amazing honda service department

Al
Review №100

Excellent service!! Highly recommend Kyle Hughes.

Information
21 Photos
100 Comments
4.7 Rating
  • Address:415 E North St, Springfield, OH 45503, United States
  • Site:http://billmarine.com/
  • Phone:+1 937-325-7091
Categories
  • Auto parts store
  • Car dealer
  • Auto repair shop
  • Honda dealer
  • Mazda dealer
  • Used car dealer
  • Volkswagen dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–5PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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