The owner was great took care of my boat battery asap. Mentioned I was selling it and he told me to make sure to give new owner warranty paperwork and hed honor it.Good experience thanks.
Alex went out if his way to help us fix an issue with our battery cable! Awesome service would recommend to everyone!
Always exceptional customer service, good prices.
Great service! Great price for my return business! Paid only $80.00 for new battery with a 2 year warranty! They even installed it for free! Will continue to bring my business back!
Fast and easy going
Very helpful and attentive. Friendly guys, thanks
Showed up 23 minutes before they closed no one would come to the door and help me and my daughter and then as I was leaving another car pulled up and they helped her as I was out at the light.. will never have my business again.. I desperately needed a battery and my car barely started..
Totally took care of my issue.quickly..at a affordable price ....will use them again when needed...
This is one of the rare times I feel like I got way too inexpensive of a price from a business. After several years of periodic problems with my car battery connection and finally getting sick of my own solutions not being a permanent fix, I went to Battery X-Change where Chuck cleaned the terminals, replaced both terminal connectors, and secured the cables to the battery like a champ. I easily thought this was worth at LEAST $20 for the new parts and labor. My total bill was $5.90. Ill be buying my battery from them the next time I need one.
Chuck and Kevin helped us and Im over the moon with the service we got! Brought in our golf cart that needed some new cables and battery and they did it all. I am a customer for life after this. Great price and phenomenal service!
Best pizza, best all you can eat pizza buffet!!!Should be ten star, they have been doing it for so long (makes me wish Pegasus had stayed on alder and stayed the same it was the only competition that track town faced)Keep it going, all the great places in Eugene are leaving CD world,etc.
Quick, friendly service! Very reasonable prices and took less than 10 minutes from beginning to end! They saved me about 100.00 compared to other local automotive repair or parts stores in the area! I’ll be back for sure!
They really truly care about you and your family . Thank you Chuck for helping us out
The best place I have delt with in year s
Very helpful and friendly. Quick and affordable service. Battery replaced and I was on my way. Would definitely recommend.
Great experience. Battery-mechanic rep. knew what he was doing, explained and showed me what he was doing, that way I can do everything myself next time. Great price on batteries, a battery at Wal-mart would have been $110, at Battery Exchange it was $75. Garage has no heater, so if you go there in the winter wait inside or wear a coat.
Its nice when a company specializes in one thing so you know that they will help you buy the best product for the best price.
This is my second review of Battery X-Change. The first review I gave was a five star review of the one in Eugene because of the knowledge, service and pricing and that they would look at and fix or get me a new battery within minutes of me pulling up to the store at a very fair price.My understanding is that ownership has changed or Im not sure what happened but I am writing this review because the service and knowledge and of the employees at both the Eugene and Springfield location is still excellent.I had a difficult battery need because I had an older European car that needed an obscure battery. I even had the wrong battery in my car. The employee at the Eugene location was able to diagnose the problem and tell me which battery he needed and although he did not have it in stock at the Eugene location, he called Springfield and verified that they had one in stock. He offered to pick it up on his way home and have it for me tomorrow but I elected to drive to the Springfield store to have it put in that day because I had the day off. It was nice that I had the choice and good communication between Eugene and Springfield store.Still my issue was complicated as far as replacing car batteries go because it was in a strange place in the trunk and the prior installer had botched the job and cut some gauge out of the cable that needed to be prepared, as well as the replacement of the positive terminals that were totally corroded.Not only did the Springfield place have my batteries but the two employees who were working there and skipped lunch worked at least 45 minutes and sometimes together to install the battery in my car. They cut a new positive wire and really took their time to do it properly.They were the only employees working so they simultaneously were dealing with other customers but were extremely courteous and friendly, given the work they were doing.When I went to pay, I expected to play clear over a hundred dollars. Not only did they replace my battery with one that was 200 cold-cranking amps better but they worked diligently for at least 45 minutes to install my battery properly.The total cost was less than $50 for everything. I could not believe it.Again, I was incredibly impressed by the knowledge and service of the employees and their ability to skip lunch to install my battery for free. I hope they are well-paid.
I buy all my batterys there. So far thay have been really good.thay are verry professional.
Took care of a warranty situation for me. Great service & fair prices.
I cleaned out the garage and had some junk batteries to get rid of. I took them up to battery exchange in Springfield, dropped them off, and the service rep walked away. Upon relating this to a friend, he told me I should have received cash for the cores. I checked the web site, and it said cash for junk batteries.My wife told me she took an old battery up there and they didnt give her any cash either. The Springfield Oregon battery exchange is run by people of no moral value, and everyone I know will be made aware of their unethical practices. DO NOT DEAL WITH THESE CROOKS!
This battery place is been here for so many years I have nothing bad to say sup only good its a good good place to do business I love the place actually have a good day
The service is spectacular and hes really excellent on getting the perfect batter for what ever you want to tackle
Good prices and super fast sevice
Great service! No fee for simple charging system checks, great prices on batteries, and fantastic customer service!
These guys were great I went to both shops in Springfield and in Eugene in Eugene I finally got the battery I needed these guys were very very helpful, great service, decent prices, strongly recommend them. I had a hard battery to find, we worked it out.
The guys were very helpful and professional
Excellent service and customer service. Kevin is so fantastic.
I got the battery I needed at the best possible price.
Always a great experience, reasonable prices and the best guarantee.
Both guys were great to work with and very knowledgeable.
When it comes to batteries and parts they are the best!
$1 for a pair of atv batterys 😠 and $3 for my lawn mower. Well I took them to Oreillys and they gave me 10 bucks a pop on a gift card. ($40 bucks 😃)
Got me fixed right up! Saturday hours are a lifesaver... Thank you Chuck!
Good customer service
Very helpful, not overly expensive
Very helpful and quick!
Very knowledgeable, good prices.
Dude has the battery we needed at the right price.
Always go here for my battery needs
Great shop.
Great deals.
Great help and cheeper
Very helpful employee
Great prices and knowledge
Great service!
Very polite
I like
Not associated with Battery Exchange.
Love it