Good people knowledgeable most of them are car people I’ve had my cars worked on their for a good minute and if they mess something up they always have paid for the service. Good friendly people definitely would recommend this place
The worst customer service in town. There was a very long line in which I patiently waited for my turn. Once it was my turn, I walked up and greeted the associate. He never even looked up to acknowledge me and instead started assisting the gentleman behind me. The guy behind me even stated he was waiting his turn, as he had been helped about 20 minutes earlier. I would even have understood if the associate had acknowledged me and explained he needed to assist the gentleman behind me first. Instead I was rudely ignored... When the associate finally did acknowledge me, once no one else was around, he was passive aggressive about it. This is the last time I will ever go to this store. Home office should be taking a closer look at the horrendous customer service or rather lack thereof at this location.
Great staff! Brian and Victor always do a great job on my vehicles. Thanks guys!
I was here @ 7am today the cashier has always been great !But when I came back @ 7:30 my truck was still parked in the same spot there where no technician for doing my service so I am waiting on a technician to show up @ 8If I would go somewhere else I would be waited another hour just bad business and managementSam Walton would roll over in his grave! (So Sad)Will be looking for a new place!
The two seperate times I have been here, there seem to be several employees back there both times. They are all in their own world. Both times I was politely waiting to be welcomed and even though there was no customers, they failed to welcome me after a minute or 3.Then they committed to something just to call me, after I arranged transportation and left, and they said they didnt have the items we painfully took a long time to see if they had it in stock.Wonder what kind of disabilities these employees have each time I have visited.
This place is horrible if you need a quick tire, battery, or inexpensive part replaced. Wait time here is outrages. Pricing is decent, but dont come here unless you have three hours of your day to burn waiting for something that only should take 20 minutes.
Terrible costomer service the guys at the front desk are extremely nice and helpful but the people in the shop are rude and refuse to answer questions while sitting in your vehicle behind a plastic chain.
Was very disappointed ☹️ took way longer than expected I was first in line they were 15 minutes late opening and took over 2 hr. just to get 4 New tires
Worst customer I’ve ever experienced. Whole staff needs to be replaced here.
This place has got to be one of the most poorly run auto shops I’ve ever set foot in. I called to make an appt for an oil change and they said they don’t take appts. So I pulled in at 7 am on a Saturday and three guys are sitting on and behind the counter and they said it would easily be 2 hours for just a standard oil change. Couldn’t wait, so Went back the following Saturday and there was no place to park Bc they were so backed up, so left again. Came back today at 8 am on Sunday and they said it would be about 45 min. Bc I was second in line. The lady in front of me said she had been in the day before and waited 2&1/2 hours and her car wasn’t ever done. Shopped in Walmart for 1 hour and 45 min and came back to find my car hadn’t even been touched, still sitting where I parked It. The guy behind the desk said “I don’t know why they haven’t done it yet”. So after three tries I will definitely not be going back. Obviously they have no intentions of actually working or trying to run an efficient business here.
Always easy to find what Im looking for. Staff arent very interact and customer friendly
Who has time to wait 2+ hours to get a nail removed from a tire?
Havent been there
Yeah wast of time
Slow
Take a bit