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ARDENT TECH IT SOLUTIONS
25528 Aldine Westfield Rd, Spring, TX 77373, United States
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ARDENT TECH IT SOLUTIONS
Comments
Lo
Review №1

Very wonderful place to get your Pc Repaired.Very honest people!!!Love the small computers they sell ! No problems with the computer.

Jo
Review №2

I took it here after my laptop hard drive crashed. They repaired it within days. Laptop running better than when it was new!!!! Will be coming here from now on for all my devices.

Mi
Review №3

Great service, I had to wait a while for a part to arrive, but thats about it. Plus, they gave me a free software service for a year to compensate for waiting time. Thanks for fixing my laptop guys! :)

Ro
Review №4

Great communication, customer service, punctuality, and professionalism throughout the entire experience. Lots of useful and explained information. Happy with my decision to not take my business elsewhere. Thank you Ardent.

Ra
Review №5

They dont do things that require soldering. So they dont really do repairs. Just replace components.Despite writing down what was wrong with the laptop, I still paid a diagnostic feeTwo stars for still figuring out what was wrong.

Cr
Review №6

Really helpful, I came in for case screws and not only did the gentelman behind the counter treat me like I was in for a $300 job he didnt overcharge me for the screws! Top notch and thank you!

Fe
Review №7

Good customer service and follow up.Thank you for everything.

Bi
Review №8

Servicing the Spring area. Fair price. On time delivery. Always professional!

Me
Review №9

I brought in two items to be fixed for screen repaired and the price was very reasonable. Took a little longer than expected but I am aware of shipping delays and how time consuming it can be. Worth the wait and very satisfied with the repairs. Definitely will be back and recommend this place to anyone in the Spring area.

Di
Review №10

I love them! Greatest Service of all time! Thank you Ardent!

Me
Review №11

Great customer service All around and the Owner is Awesome he makes you feel like you’ve know each other for ever. Thank you

br
Review №12

Absolutely love this place, I initially came here to get my broken laptop repaired but decided to just get a gaming pc built instead. The owner, Jacob, was very friendly and helpful, and he built me a budget-friendly pc in less than a week. I’m in love with my new desktop, and all my games run smoothly. Couldn’t recommend this place more!

Ma
Review №13

I was beyond blow away after finally stopping in. I brought in a laptop and within minutes of walking in given potential problems. I was asked if I had a moment so they could check something really quick and shortly after I again had a working laptop. The professionalism, customer service, and knowledge provided was impeccable. I Will continue to patronize this business in the future as well as refer others whenever I have the opportunity.

Ra
Review №14

I would like to commend this small business owner Mr. Smith for being actively involved, with a true desire to serve this community. I have had work done with Ardent before, never a concern! When I had a concern he contacted me from his personal cellphone, fixed my problem and went above and beyond. Im more than impressed and wish more businesses had Ardents integrity and genuine concern for their clients.

Ja
Review №15

Very knowledgeable and will tell you what you have to know. Will also take any opportunity to save you money.

Br
Review №16

Very very satisfied with the excellent customer service results, my laptop runs like new after no one can seem to find the problem Ardent Tech IT did and cant be any happier. Ramses and his team are knowledgeable and will go the extra mile for you.I highly recommend them !!

As
Review №17

He has very great service and fixed many of my things!

Ru
Review №18

Great experience. Very knowledgeable team. Kept me updated and was all about finding the best prices on parts for my MacBook. And quick repair. Thanks guys! I know where I’ll go if I have any computer issues.

Da
Review №19

The bottom line is that the owner, Jerome, is what grandma called Good People. Ive brought problems to Ardent Tech for several years. You will not be ripped off. Your problem is found, explained and fixed. The work is done quickly, and the prices are very reasonable. Your devices and data are in safe hands here.

Tr
Review №20

Great CUSTOMER SERVICE!! & Computer services!! 👏 👍

Bo
Review №21

Great customer service from the beginning to the end. Went above and beyond to help me out in a couple of hours. Highly recommend this place. Jerome and his tech are excellent. I will always use them when I have problems with my computers. A+

Re
Review №22

After going to UbreakIfix and getting the bad advice that I needed a new screen for my Samsung laptop because the display would not turn on. I decided to try Ardent Tech IT solutions and I am happy I did because they took my laptop to diagnose the issue and found that I had Trojans/viruses on my device and issues with connections that caused all of my problems. It was fixed within a couple hours and I had my device back in great working condition and the price was way less than what I expected to pay. The people were very helpful and explained the issue and precautions to take so it does not happen again. I highly recommend you try this business because I almost made a mistake going with UbreakIfix, so happy they didnt have the screen part.

Ru
Review №23

Took my daughters keyboard in for her surface. They did a great job getting it fixed up and very reasonable prices.

As
Review №24

My husband damaged my computer he found this place by chance. I have to say they did a fantastic job with a quick turn around .

St
Review №25

Forever a customer! My Dell started beeping continuously. I have this stigma of computer repair places. Its like going to a mechanic or car shopping. Youll either get jipped or they will break something else to keep you coming back. Either way $$$. I finally broke down and brought it to a professional. Im so glad I chose Ardent. I arrived at 9:01a. Jerome (name on business card) was there with bells and whistles on. I turned on my laptop and he instantly diagnosed. He informed me he would do a thorough diagnostics to be sure and gave me a quote. I left my laptop he called me about 1:30 for pick up. Customer service phenomenal quality of work amazing! This was such a breeze I couldnt believe it.Cant wait to use my now quiet Dell laptop

Jo
Review №26

New Customer: Emergency repair needed after Windows crashed to get my business back up and running. Very good service, personal, friendly. I like supporting the local small businesses and Veteran Owned! Glad I used them and wont hesitate again.

Wi
Review №27

U looking for a great computer repair place? Ardent tech does great work fixed my laptop that was having wifi problems. And they r very affordable. The techs name is Jerome he is very good. Check them out. They r in Spring Texas. Which makes it close to home.

Ka
Review №28

Any time I have had computer issues and stopped by to seek assistance from Jerome and his staff I have had good results. The service along with their personable nature makes it a great experience.

Ol
Review №29

Outstanding Customer Service! I brought my computer to Ardent Tech to remove viruses and fix additional issues. I received the best results among the services that Ive tested before, they kept me updated and informed about the status of repairs. They are very professional and experienced. I had my laptop back within 24 hours and all I can say is that my laptop performance exceeds my expectations and I absolutely love the way is running.I strongly recommend Ardent Tech for any computer repairs.

Wi
Review №30

Excellent service! Purchased a refurb desktop several months ago for my elderly uncle, he was having issues and they corrected it promptly and without charge. The staff is always kind and courteous and very knowledgeable. They even came out when we setup the equipment initially and assisted with the setup since we were not familiar. Tell all your friends and family, they are the best!

Se
Review №31

You every find that ONE...mechanic, chef, person or COMPUTER GENIUS? That actually fixes it and doesnt try to financially rape you? WELL........If you need ANY computer work...THIS is the place!! I have built countless computers. But Jerome...oh my...took my laptop, from paperweight back to the ASUS ROG it is suppose to be. Cost-nominal..like...super cheap for what he did. HOLY COW!!This company ACTUALLY cares about its customers and its reputation. I am SO BLESSED to have Ardent Computers on my SHORT list!

Je
Review №32

Thank you for the great PC very nice and great customer service !!

Ke
Review №33

Amazing place to get your computer repaired. Took in my Dell laptop, because it kept shutting down and turning back on, an would not let me log in. He got it done all in one day, pick it up, and its working great, for a great price as well. Would definitely recommend this place, to my friends and family members. A+ on customer service as well, takes great care in his work.

Th
Review №34

Excellent costumer service. I brought in my computer to have a new graphics card installed for the purpose of playing a computer game. The new card they installed wasnt up to par, so they offered to replace it with a better one, no extra charge. Then, they told me if the computer still wasnt up to par, theyd install some extra RAM. Great, friendly, timely.

C
Review №35

Jerome, YOU are Great. I could not me more pleased with all the help you have rendered. Best place for anyone reading these reviews.

Pa
Review №36

I had virus problems and needed Windows 8.1 installed, because my Windows 7 was locked up. I read the two online reviews on Ardent Tech and decided to take it there. They were very friendly and customer focussed, plus they gave me better price than what they had posted. My computer runs great and I highly recommend Ardent Tech for your computer issues. Dont let their sign outside influence you, it needs fixing.

Su
Review №37

Jerome, the store owner is definitely professional yet caring. He cares about his customer’s concerns. If you have computer problems and you’re looking for good prices and excellent customer care Ardent Tech is the place to go, you won’t regret it!

Li
Review №38

I phoned Ardent with a suspicion that I had a virus. Paul was at my house to pick up my computer in about ten minutes post phone call. Service was fast and courteous. And my computer was returned to me the very next day. Minus three bugs. As Im only knowledgeable in computers of demanding what I want from them, I was not made to feel inept in my needs or concerns. And when Paul set my system back up for me, he also took care of some other issues I was having that where a concern to me. I am very happy to recommend Ardent Tech to anyone needing computer service.

Ju
Review №39

Highly recommend Ardent Tech! Friendly, helpful service that doesnt cost an arm and a leg. They explain things to you in non-techy terms and they do whats best for you, not just whats best for them.

Sa
Review №40

I would reccomend this place to anybody needing help with their electronics. I came in 30 min before their posted close time to have my work computer looked at. They fixed the problem asap and the cost was very reasonable!!

To
Review №41

If only there were six stars......In the wake of the devastating floods in our area, we returned to our office to find one of our computers non-responsive. Knowing that our regular computer repair in Kingwood was flooded out, I started making calls hoping to find someone who could help. These guys were there to save the day. Hardware and software issues diagnosed and repaired in the same day. Unbelievably impressed with the professionalism, knowledge, reasonable price, and efficiency of their work. Thank you, thank you, thank you!

sy
Review №42

Brought in my gaming desktop there and after some time, they did well on it and its good as new! Daniel was informative about the status of my PC the entire time. Competitive prices to have your pc or laptop fixed. 5/5.

Yl
Review №43

I received really great customer service and I appreciate the team who helped me!!!

AJ
Review №44

Absolutely excellent customer service I got my computer fixed and works wonderful Im extremely happy just found out that they also sell computers Im really excited about ordering me a desktop here this is going to be my permanent home for my computers and repairs recommending 100% if you need your computer repaired come here best in town.

st
Review №45

Ardent tech is a very valuable resource in addition to being a store with a very good selection of computers laptops and phones at very reasonable prices they are extremely helpful about soft ware and all sorts of digital info! thank you so much ardent tech!

Ta
Review №46

Very professional staff. Prices are affordable and service is vey reliable. Would highly recommend for any of your technical needs.

Ji
Review №47

I had a fairly new desktop tower crash and took it in to Ardent for repair.The repair required a new hard drive and had the commuter wiped of windows 8 and then had windows 7 installed.The install had a couple speed bumps to work through and I worked with Paul on these and he was wonderful and solved a couple small issues.I was very pleased with the service and its refreshing to find places like this where they stand behind what they say and do with very high Integrity and Honesty.

Jo
Review №48

The technicians went above and beyond what I asked for! Long story short I attempted to build my first gaming PC. After about 3 weeks of swapping out parts and trying to figure it out myself. I took it to the professionals at Ardent Tech. I asked them to troubleshoot why my computer wouldnt power on at all. (Bad motherboard) Again! So I brought them a new motherboard. I supplied all of the parts. And they even installed all of my drivers and OS on my SSD without me even asking them too! Great service, great price, and they are veteran owned and operated! I would recommend them for anyones computer needs.

Se
Review №49

Experienced, friendly, informative and most importantly, exceptional competitive pricing. I would recommend this company over all others in the area.

Ma
Review №50

This place is great! I bought several used pcs there after receiving advice from Jerome and Timothy. I am sure I can trust these two with repairing any IT problems I run across.

Ev
Review №51

I personally talked employee here and they were incredibly helpful, while I did not get a repair they were very knowledgeable about what they were doing and seemed more than happy to help with any computer related problems.

Jo
Review №52

Affordable and quick service. Will consider again!

er
Review №53

Very professional and a pleasure to deal with. Work was done in the time promised and price was very reasonable...Will definitely be going back for my computer needs....I highly recommend

Ci
Review №54

Analyzed and fixed our computer problem at a reasonable rate. Our computer sounded like an airplane taking off and now runs quietly, as it did when it was brand new!

Hu
Review №55

Good store.

Ch
Review №56

Fixed my cracked screen. They did a great job!

Ta
Review №57

Will definitely be giving yall another chance.

Lo
Review №58

Great service

Ja
Review №59

Amazing store

Information
18 Photos
59 Comments
4.9 Rating
  • Address:25528 Aldine Westfield Rd, Spring, TX 77373, United States
  • Site:http://ardenttech.net/
  • Phone:+1 281-288-0333
Categories
  • Computer repair service
  • Computer hardware manufacturer
  • Computer software store
  • Computer support and services
  • Phone repair service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • Online appointments:Yes
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