Had a great experience at this pawn 1!! Sammy was such a big help, and super knowledgeable with all my questions on the jewelry. She was great- Could’ve talked to her for hours. She helped me pick out the perfect ring and I couldn’t be happier!!

I worked there for years and I loved my job!! I treated customers with kindness and cared!! Got fired for actually making a customer happy after being rudely dealt with by the assistant manager and a Pawn broker. I was a jeweler there!! I loved it but has gone done hill since they let go all the ones that new what they were doing!!

These guys are entirely amazing! They helped me understand the pawn and loan process and had no issue with pricing out each item snd assigning fair market pricing standards! They were super communicative and friendly most of all! Id recommend anyone to do business with pawn one on north division any time anywhere!!! Thank you so much pawn one!! You guy are total life savers!!!

Staff has always been gracious to me for a loan. Always gives me a fair offer. I have never purchased something that didn’t run or work as anticipated.Go in often, found a brand new in box kitchen aid from Costco for way less than the regular price. (Was the perfect gift for the wife)

I go to nearly all the pawn shops for the sake of collecting physical media and sometimes for other discounted finds. AJ at this branch induced that Im into horror movies, showed me a lot of unpriced inventory in the back, and ended up cutting me a great deal, which really made my weekend. Make sure to check this place out if you collect games or blu-rays & DVDs.

Didnt need jewelry, shouldnt have looked. Couldnt stop staring, wouldnt leave without. Cant believe reaction; daughter, didnt expect! Daddys inexpensive gift, created unexpected delight. Dotties Discount Jeweler? AKA...PAWN1, North Division; my utmost respect!!!

Very fast and very friendly, gave me a great price on pawn. I would recommend the store to friends and family.

Thank you, Ari and North Spokane Pawn 1. I needed a small fridge for my older parents whose refrigerator had unexpectedly quit, and can’t get a new one delivered for over a week.I live on the east coast and after calling Walmart, Lowe’s, and searching Craigslist, to no avail, I reached Ari at Pawn 1. He was incredibly helpful finding a fridge and volunteered to drive it to my parents north side home free of charge! Ari helped me tremendously today.Highly recommend! THANK YOU, Ari!

Went in looking at random things to buy at this location. Pawn shops are supposed to be places to find good deals on stuff. This locations pricing is all over the place. For example they have a whole case of Milwaukee tools and batteries, and most identical items have different prices. Saw a fitness product that currently retails online for 99 bucks brand new, had a sticker price here of 140. Idk who is in charge of pricing things here, but get ahold of them if you want some really good drugs.

I am always greeted by name when I enter the N.Division store..Aaron is always so very helpful and has sold me on hundreds of items over the years since I have dealt with this person.. Aaron has been very supportive on offering me warranties on the products I purchase..I always see him on the pawn1 screen saver waving HI...what a great approach being made,This pawn shop is a very clean store, I reflect that to the great staff.. I usually see Aaron reorganizing items to make a better instore appearance and he is Proud of that message too, which it shows..I very seldom make it out of the store empty handed.. I recommend this store to everyone, I have been in other pawn 1s and never greeted, thats why I always return to the N. Division store..I feel that I am bragging but I feel very appreciated when someone such as Aaron takes the extra time to greet me.. a first impression is always what people remember and this person takes the extra time to greet myself even when he is with another customer ..I appreciate the products I have been sold.. I can count on one hand how many defective products I have purchased and I am always taken care of to make it right.. ..A++ ... keep up the positive reputation..See you all soon!!Thanks again..David B.Spokane Washington..

Great experiences here. Been coming here for years. All the employees are very helpful, no reason to go anywhere else for the customer service.

I love to come to the div pawn one....aaron has always been able to find me what i need with a good price.

Im not a fan of pawn shops, cant stand them. However, this particular pawn shop is the exception. Kyle in music corner is the reason I continue to return. Fair prices on great gear all the time.

5+++ stars went in with car audio problems, and was helped by guy named Arye super knowledgable broke down my issue with my amp in a matter of minutes saved me a nice chunk of cash!! Just got a customer for life

I appreciate their honesty, integrity and great customer service. They gave me the best price when I was selling my wedding ring set. They held that price for me, while I shopped around. But. I returned, as I could not find a better deal, or better service.

Great customer service, felt welcome as soon as I walked in, greeted with a smile

If you need a fair price for your items AND exceptional customer service go talk to Richard at the north Division location. All of the employees are fair and friendly. Ive been coming to this location for 6 years and the employees are what keeps me coming back.

That handsome fella with the mullet made my day. 5 Stars all day.

Amazing customor service helped me and my friend with whatever we needed gave us a place for our bikes so they didnt get stolen the manager is chill. its an amazing place. 10/10 would recommend

I cant belive AARON... the face of the pawn1 franchise!!! Is still working SUNDAYS. He is such a pleasure to work with no one else is as nice and friendly. (OK maybe Richard as well) we love the whole pawn1 north division team. My wife Kristine and I been shopping here for almost 10 years.

So I called today April 20th 2021 I was speaking with a Marcy I believe it was at the North division location she informed me that they had an Xbox one in stock and that she would put my name on it and set it aside for me I called back 30 minutes later to make sure that it all had been done correctly and they told me they didnt have an Xbox in their store at all the gentleman told me he went and spoke to everyone who was working there and no one said they spoke to me or set an Xbox one aside Im done with pawn 1 they are liars they are cheats bye-bye Im contacting the BBB

The employees have very arrogant tudes and are even confrontational. I went in looking for a pressure washer and found one I liked. Then I seen it was missing its breather assembly. Not sure why they even took this in. I asked if they could go down in price, and they said 10 bucks. LOL.. sigh..... Then I asked to see if it worked. Again, more excuses and now attitude on top of it. And she assured me of their 24 hour return policy if it didnt work I could bring it back for a full refund, only available as store credit...They didnt seem to want to even make a sale. I offered to put the machine back where I got it and got an even more hostile attitude. In my day business that treated sales and customers like that generally went out of business pretty fast. But I guess because people depend on their welfare, they have grandiose tudes and think they are better than everyone else.Last time Ill ever buy anything from them.

I give 10 stars to the jewelry manager, Monet! Not only was she professional and very polite but she went above and beyond! I highly recommend this location. There was also another employee, Aaron, that was unbelievably kind. He was constantly checking in with me, letting me know he would be with me shortly. He even went out of his way while checking out another customer, he made sure to tell me to drive safely as I walked out the door. Wow, we need more people like this in the world!

Great Gun Deals!Awesome People

Always awesome customer service the past 2-3yrs I’ve been coming here, they handled COVID really nice as well. Great place to shop around! 😃

This shop has a great assortment. My leather jacket was perfect 👌. Great shop.Thanks 😊

Really friendly people there the person who helped us his name is Jacob he did a really good job explaining about what camera was best for my sister to use during her photography class amazing personality

Aaron is so great 👍

After visiting another pawn shop and being sold a pedal that doesn’t work, I bought a tube man overdrive pedal at pawn one. The guy working the music counter was very friendly, and extremely helpful. 10/10 I will patronize this store again.

So I went in to Pawn 1 today looking to upgrade my guitar. I seen a specific one that I wanted that has been sitting there for a month or two. I asked if they could go down on a price and he told me no. If your looking for a new guitar don’t come here because they do not negotiate. They want to low ball you on product you are trying to sell and won’t make a deal with you. Won’t be coming back here again.

Top 5 in customer service experiences Ive ever had. Aaron was EXCELLENT, he went above and beyond for me while being personal and personal. He went out of his way to call every pawn 1 in our area to see if they had what I was looking for. He also made sure to interact with every other customer that came through the door while he was helping me, and made it such a great experience, even if I didnt find what I was looking for.

I found this jewelry shop when all of the others were closed. I had to be specific the first few times I wanted to shop, but they were fully open to browse on my last visit. Picked up the loveliest pair of earrings!! 10/10 would reccommend

They managed to track down a PS4 pro for me at a different location, which a lot of shops wont do. When PS5s drop in price, Im calling these guys right away.

I have been buying jewelry from pawn one for several years and Elissa has been amazing every time I go in. She takes the time to help me and knows what I like. She really knows her job and is very knowledgeable. If you want to find some one who can take care of your jewelry needs, she’s you gal!!!!! And if you don’t see what you like she will keep an eye for it!!!!!!

I have been a customer at pawn 1 for years. These guys have always helped me out and gotten me such good deals! Casey has helped me the past few times and she is wonderful. She’s helped my family out so much. Great customer service and such a good people person. Always my favorite store to go to.

Casey is the best!!! She really listens to me do you understand exactly how she could help me limo and for that wonderful service I will be forever grateful! All of the staff at this location are wonderful but huge kudos to Casey For going above and beyond to help me out today! Thank you so much!!!

This store has lost its respect from me. Ive spent so much money here and they refuse to negotiate purchases anymore. Good bye pawn 1. Double eagle is better

I understand pawn shops need to make money but these guys are terrible. I have never pawned anything but was selling a ring for my sister in law.They lied and tried to rip me off for thousands of dollars....They offered me 550.00 for a platinum ring that was originally over 6800.00. And claimed there was a crack line in diamond. Oh and according to them “nobody wants platinum anymore “ ... Unreal!! This was said by the old lady who is in charge of the jewelry I think she is a owner. Think of how many people she rips off every day. I’m fine with a low ball offer but lying too. And by one of the owners. Atleast the employee I was working with seemed embarrassed by her and a decent human being.So I took the ring to coins plus, they gave me 3200.00 . And there was no cracks, absolutely nothing wrong with the ring.I will never step a foot into another pawn one.

The customer service was perfect and very understanding. If I had to recommend a pawn and loan it would be this place ask for ivy or Todd. Let them know if the items you have are something with meaningful memories they will note that and take care of you like you were family.

Beware a faint waste of time dealt with Mark today and at least he was honest and said listen we are to make money the price is what it is. Would not even knock off two bucks an item. If I wanted to pay real prices I go to a real store with a warranty and a return policy. So I guess no more shopping there amazon has basically the same prices. What a waste of time. Good luck

Matt the manager is awesome, amazing customer service!

Great service and went above and beyond! Hope I remebered the names right... Kasey and Richard are the best!

My husband went in to buy a Blu-Ray player for quarantine. They were only allowing ten people in the store at the same time and wiped down the door after each customer. Thank you north side Pawn 1 for doing your part!

Jacob at pawn 1 north division store is awesome!! Very helpful!

Ive been a regular Pawn 1 customer since the Marks Brothers had one store in downtown Spokane more than thirty years ago. Customer relations has always been a strong suit with this company and over the years there have been many sales associates with whom particularly pleasant relationships have developed. Jacob, at the North Division store, must now be added to this list, and I certainly hope hell be working the next time I wander in.

Went in to get an item I had pawned and pick up a television. An employee named Andy was very helpful in not only taking care of my pawn at the check stand he also assisted with demoing the television I purchased as an as is to make me more confortable with the purchase. Plus to top it all off he even carried out both my guitar and new to me 45 tv and loaded them into my car IN THE RAIN!!! This is a awesome place with good people.

Austin was amazing and helped me find the perfect tv and he was very informative. Knew a lot about his products. I’ll always come back

I’ve been a continued customer of the North Division store for 9 solid years. I’ve had more loans thru them than I care to admit🤪. Any time I’ve ever needed more time to pay on my loans they are always more than happy to extend genuine kindness and compassion and do whatever they can to accommodate me. Theres no judgement here. I’ve never met a single employee here who has been anything but super kind and friendly! They all know me and appreciate my business. They go out of their way to tell me how much they appreciate me and that I have an exceptional account history with them. I’ve had the pleasure of working with almost, if not all the employees over the years and I can honestly say they are some of the kindest people I’ve ever met. My spirits are always lifted when I leave the store- even when I have to rewrite a loan. They always seem to make my day a little brighter just by how friendly they are. And, they always offer as much as I’m looking for to borrow. I’m notoriously pushing it too the last minute (that’s my struggle in life- procrastination). I’ve pushed it too close to closing time once and would have had to pay a lot more money if I didn’t pick up my loans that day. I called to tell someone I was on my way and almost there.... she didn’t have to but she waited for me. I had never met her before and I was so incredibly grateful to her. This is one establishment that has got it right. 👍 I’m super impressed with all the employees here if it’s not clear. 😊

Have been going to pawn shops for years but Pawn1 is always a favorite stop. Ive been to all of the local locations and always encounter friendly employees, a clean store, and some decent deals. I have witnessed some interesting customers who think their items should fetch top dollar and get testy or stupid when it doesnt happen but the staff remains professional. Awesome place to browse and buy. Thank you!

Actually the best place for used music gear in Spokane - with very knowledgeable and nice guys behind the counter.

Its one of the best pawn shops out there. They actually treat you really good. Ive never had any problems. I do know all the guys there at east Sprague are awesome and they will treat you good.

I have been buying and repairing jewelry from Amber for years at Pawn 1 ! She is a classic act ! She’s funny respectful honest and above all trustworthy ! She has my business for life ! So Pawn 1 you better keep her happy ❤️ lolSincerely you’re a valued customerGene 👍🏼

So I’m actually at the store now and felt this was the perfect time to do my review. I initially got a tv that didn’t work and they replaced it without a whisper of trouble!! They definitely went the extra mile and we’ll be sending others their way and coming back myself!!!!! A special thanks to Dylan and Arye for the full experience!!!

Went in to look at some Jewelry and they had some great deals. An exceptional part of the experience was the fantastic service provided by Brittany. I would highly recommend for anyone looking to save big on high quality jewelry.

Very knowledgeable and understanding service. Went in looking for a camera for @thevanboys productions and was able to learn a lot about their products. Helpful people working there

My weddi g ring set had lost its main stone. They were very helpful and looked through all their inventory to see if they had a stone that would fit, mind you t was not bought from them originally. They had on and gave me a great deal on the stone and the repair. My husband and i will celebrate 19 years of marriage soon and i now get to have my ring on when we do.

Jacob was amazing so helpful and knowledgeable best experience!!

I deal with the wonderful ladies at pawn ones jewelry dept. at least 2x month. Ms. Amber and Ms. Alissia provide friendly professional service EVERY TIME! I recommend that everyone looking to buy jewelry at a great price pay them a visit. You wont meet nicer ladies. The selection is great and the knowledge of product is unsurpassed. Sales staff that takes pride in their work is hard to find nowdays. Pay them a visit. Im positive you will agree! Happy shopping!

I wanted to say that the experience that Ive had with Music Corner in buying guitar gear, amplifiers, and using the guitar service shop has been nothing less than outstanding. I would like to recognize Jules St. Claire, as he is fantastic to work with....the rest of the guys there are great too!While Ive been a long time patron of Guitar Center (and to honest, Ive had good dealings with them) and have bought multiple guitars, amps, etc there....but, I will be doing all my music shopping/service in the future with MC, as it simply offers really excellent selection high end products, superior customer service, and unbeatable prices/deals. I wish I would have found this place sooner. Great job Jules and crew....very good doing business with you!

Stopped by to look yesterday and Jacob hooked me up! Got A GREAT deal on an espresso machine and couldnt be happier!

Me and my future wife came in too look at 65 in smart tvs. And austin came over to help us with excellent customer service. Little did he know my name is auston too. Lol haha thank you austin for helping us get an amazing deal on a tv.P.s come in and ask austin for good deals on tvs.

I LOVE 1 PAWN BECAUSE IT HAS LAOMPTOPS❤

The experience here was awesome!!! Had a gr8 selection of cameras too! Well worth the stop here!!

They were very good about negotiating President Donald Trumps Executive Order for Cash.

Whole sale pricing on jewelry.Clean and Welcoming.

Had to buy a new TV. Andy was very helpful, he even walked it to my car. Good experience overall :)

Walked around, asked for good pc gaming headphones, was redirected away from the headsets i was looking at to a counter with 2 or 3 selections. Ended up picking an a10 Astro and was told the inline mic and headphones would work with pc no problem. Well i should of done some research on them right there on the spot instead of letting the guy rush me through checkout with a $5 off price if buy right now deal, because he lied. inline mic doesnt even register on the pc, as well as the splitter cable that is needed (and comes with all sets in box) wasnt included.

Great for not so expensive gifts. Or electronics.

I have been going to Pawn One for many years and I am so happy and thrilled with the jewelry department, Amber has been so very helpful and personable . I always enjoy doing business with Amber and I am very happy with their products. I will only buy jewelry at Pawn One!!

I absolutely love coming to this Pawn 1 because of the music corner, if you are a music lover this I a great place to come and if your wanting to save money on high end instruments this is your one stop shop. Oh and dont forget to grab a couple of movies too, they have a huge selection of DVD and blu-ray movie for an awesome price

Aaron is absolutely fabulous!Thank you for an awesome expirence in the store today! (:Ill definitely be back in!

Aaron rocks over there. As a photographer im always looking for quality used gear and they have it. They always welcome you and once they know what your looking for they they can find it. Ive bought and sold tons of gear over the years at a lot of pawn shops and pawn one is the nicest regardless of which end your on.

I suppose it depends on who you deal with but I do not recommend this place.I left feeling like I was covered in slime.I wont ever go back.

Ive gotten four rings from this pawn one. Kelly is great at being patient and kind. I highly recommend this location.

North Division Pawn 1 has the most spectacular display of jewelry - Their customer service is fabulous and the products and price will not disappoint you - I have been shopping there for 30 years :)

Some of the Employees like Austin was rude and didnt wait to help me 😥😥😥😥😥Thank you to the olny nice one who help me was Elissia 5 star💫 to you.

Pawn 1 is a terrible place to sell items, it smells terrible in there and most likely not sanitary, honestly I could not stay long. I am not over exaggerating with my words in this review, I have never gone out of my way to make a google review. I REALLY dont understand how this place has great reviews too.... yall must all be getting ripped off. I was going in there curious about selling a Micheal Kors watch that was in great condition and still in the market. I went to other pawn shops inquiring about how much it was worth and compared to pawn 1 the dude was trying to rip me off. The employee assisting me was extremely rude and obnoxious. He proceeded to make my friend and I uncomfortable by making us feel like we didnt know what we were talking about when we already did our research.

Music corner was so helpful in helping us pick out the right instrument for out needs and exchanging out a broken piano we bought the day before from them...thanks guy. Defiantly recommend Pawn 1!! Jules in the music corner rocks!!

Fair pricing and better quality inventory than other local pawn shops.

Not open for me to browse at tools they said. Only if i know exacly what i want they let me in.

Amy is rad! She helped me though my struggle. I owe her this, give her a raise.Sincerely,Jason Walsh

The two boys behind the gun counter were rude and unprofessional and backed out of a deal we agreed on

I have been a regular customer of this Pawn 1 location for over 5 years. What impresses me more then anything is the consistency of great customer service. From the moment I walk in the door, I am always greeted, the store is always well kept and tidy for easy shopping. Prices are very reasonable, almost to the point where I feel guilty haggling!I have only pawned 1 item, and sold a few items, and in every circumstance, they have always been more then reasonable in thier offers. I never feel like I am talking to snake salesman [as in other nearby pawn shops]Its really hard to find businesses that you actually trust But this business has shown time and time again its integrity as a staple in the Spokane community. I encourage anybody to not only buy, but enjoy a good shopping experience here.

Pawn broker Steve was very friendly and helpful with my loan, and will be going to him again for sure!

On Apr 27th I went in looking for Bass pedals..this store has a wide range of pedals in cabinets...A man behind a monitor asked if he could help me...I asked if These were all used pedals...No he said they are new and used...I asked if there was seperate areas for new and used,...He said No they are all mixed up...I asked if the bass pedals were in a seperate area,,he said no they are all mixed up..still slouched behind the monitor......He asked what I had in mind, I said well there are hundreds of pedals for bass, but asked if there were any of the newer Ampeg bass pedals,,,Still slouched behind the monitor he said, well he didnt think so...At that point I just turned around and left, and I will not return...On previous stops there, there was a very helpful fellow who actually came out to talk to you..

They have great customer service

Great shop we got a really good deal on our daughters rings, very good Jewelry selection, great service great people

Started buying gear from them back when Bobby had just a small corner in the store but never again will I shop there. Through the years I have spent well over 10k in this location with the sales receipts to prove it. Well over a year I came with roughly $1500 in my pocket and had picked out another used electric and a Luna acoustic for my wife. I sat waiting for Dusty the sales person as he was demonstrating his chops to another customer. I resorted to pulling the cash out my pocket counting it in hopes to get him to do his job and ring me up. It was 15 minutes until closing and he asked me to come back the next day. Needless to say I went to Hoffmans music the next day and spent more. I decided to give Music corner another try last week for a small purchase of some strings, approached the counter where a visually annoyed man in his 50s or 60s stood asked him what he may have in the way of electric strings in the 8-38 or 7-38 size and he quickly told me doesnt have them, never did, never was asked for them, no one uses them. I let him know the blonde kid (Dusty) was the one who showed them to me originally a few years back. He said no, I left. I have bad arthritis and that gauge helps me keep playing. First rule of sales is to never say no, offer to order, offer alternatives, to remove the objections is the goal of sales. But to take it further, arrogance, dismissal and statements like no one uses them results in not only NO objections removed, not only no sale but a loss of a customer revealing the true nature of the counter person who is void of skills and full of rudeness. This store has declined since Bobby left. I drove down the next day to Hoffmans got my strings of which they had 2 brands in the gauge I want to choose from. The salesman there remarked how they blast through those and need to get more. The face of retail is changing, I can order from Amazon and even pick it up next door to Pawn1 at the Amazon locker in their parking lot.

Amy has great customer experience🙂🙂

Love!! Ive gotten most of what I own here!!

Above and Beyond service from firearm handler Aaron! Got a great Deal and outstanding customer service!

This is a great store for guitars and amplifiers. Big selection!

I love this company I have been using them for over 20 years

Jesse is awesome! A huge help!

They always say hi to you and you walk to the front door make you feel welcome got really good prices always willing to make a deal with you

Music corner is the best in town

Nothing absolutely nothing I found a ring . I brought it in and said I found a ring and I wanted a price quote and his eyes got all big and said its worth about 6,000 -8,000 then got silent then said this is a co workers of mines ring Im confiscating it so we called the cops if the story is true Im glad I was able to give you your ring. BUT! . thats not whats going on I will not let you profit off me .

Great experience, treated me with respect. Would totally recommend them to anyone looking to sell or buy

Wish I had as much energy as the short girl.

I have been doing business with Pawn one on Division for about 11 years now, and I will never go back again. Every person that works there is AWESOME and I hate for one bad apple to ruin the bunch, but it did. Jeff, in Jewlery was the rudest, most condescending person I have ever talked to.I went in to get a loan on my watch which is a very expensive Bulova. They had the same watch for sale in thier display case for $349. THe person helping me didnt know much about watches so he went and asked Jeff the Jewlery Manger how much to loan me. He offered me $60. I almost lost it......My watch retails for over $600 and they have the same one in thier case for $349. When I brought this fact up to Jeff, he said they were different and had different functions. I asked him to tell me what the different functions are because I am a collector of Bulova watches and an amature Horoligist. I own around 65 watches, mostly Bulova, and I know my Bulovas. He didnt answer me and said they were selling my watch on Ebay for $100, so a $60 loan shoud be fair. I then asked him if thats the case, why is he selling the same watch in the dispaly case for $349. He grumbled, and said $60 is what he could do, and didnt answer my question for a 2nd time. Ive been doing business with them for over a decade, but I will never do business with them again. The way Jeff treated me was beyond bad customer service.