What a great experience! Every travel agency should have an agent as friendly and excited about our trip as was Kim. She made getting our international drivers licenses easy and helped us select a good travel insurance plan. The room is beautiful and had all the little travel necessities you might need. WTG AAA.
Kim was fantastic! Energetic, informative, and super helpful. Every AAA office should have someoneike her interacting with customers.
The travel agents are well versed in planning the best trips both within the USA as well as around the world.
Fun shop and very personalized customer service.
I needed to exchange currency for Mexico. They fixed me up in two days!
They scheduled a trip for me to Costa Rica where I met up with friends. They arranged all of the travel where our parties could all meet up and coincide with our flights and our stays at the different resorts. They did an amazing job of coordinating all of that.
This is important to have as your insurance
Very friendly and helpful
I was had a car breakdown and onto of a tow I needed help finding a place to stay, close to the shop. The agent that helped me did the reservations and assisted with the special accommodations that I needed. They really took a lot of stress of my shoulders. Im very thankful for their help. Quick and easy
Nicole Chapman helped us book our flights and cruise with Royal Caribbean. She was in constant contact with us with any flight changes, suggestions. She even made the suggestion of which cruise to take and she was spot on. Everything went smoothly and the trip was wonderful. Thank you Nicole for helping put this all together for us...you were GREAT!!!! I would certainly recommend them again for any travel needs.
I must say the service was world class.Donna the nice young lady that helped us.Was so professional and knowledgeable.I cant remember the last time I had such outstanding service.
We went to check out carry on luggage. They had a good selection at a very good price if youre a AAA member. The customer service here is absolutely top notch.
They did a great job of getting me the maps and information I needef.
Very knowledgeable staff! Helpful tips and travel recommendations with ideas for a memorable vacation. Lots of brochures and maps for getting around. Pleasant environment with great selection of luggage and travel products.
We were able to get airline tickets, a condo, and car rental all within our budget! Our agent worked closely with us and was able to accommodate all our needs and wants.
I just reinstated my membership after several years lapse. I had an excellent experience. Betsy was incredibly helpful and super nice. They have great products, maps and everything you think of for great travel. They have some great deals on other services as well.
I have used the services of this office several times for travel assistance. Each time the ladies behind the counter have been very professional and answered all questions with handy references. Free maps were provided and money was added to my Visa card with no problems.
You cant find a better pizza. Service is great. My family gets together there as often as we can.
Helped amazingly.
I love your new office location and the benefits of the membership! Lisa Olson has amazing customer service skills! A very helpful person! I look forward to attending future events at this location!
My insurance rep is suppose to be working out of this office but I’m not sure because nobody has called me back. I was hit February 15 2019, the accident was not my fault but I needed to talk to my insurance rep Kim S. I called the day of the accident and have called 8 times since then and today is 10 April 2019. I am still waiting for ANYONE from this office to call me back. This was my first ever car accident and these people just left me alone to try to get through this by myself,,,Moreover, you need to watch your policy, both my homeowners and car insurance have had changes made to them without my written permission. (without my written permission meaning I’ve never meet Kim S, and have not had the need until now to physically go to their building of operation) I was re-assigned a new rep without being told,,, from the person I started with, to Kim S without my permission. Honestly I went with AAA as my broker initially because of the person not the company so when I received notice of the person being changed without asking me what I wanted I felt used and betrayed and unimportant and who wants to pay a company to be treated like that. Therefore to get out of this I have to sacrifice and do without in order switch my insurance company for not only my car but my home, so more stress on top of everything else. Save yourself a lot of worry and stress go someplace else.
Their associates were more than helpful. They have a lot to do offer when it comes to traveling. Its a little pricey. It would be worth it if you had a membership.
I worked with Lisa Osborn on a trip to Chile and Argentina. She was exceptionally helpful and very responsive. With her help we anticipate a successful trip
Karen was great. Excellent customer service experience!!
Very helpful staff and knowledgeable. Have had AAA for over 20 years.
Arrived home yesterday and we really enjoyed ourselves in Ireland.Took a 6 day Tour of Ireland with the Paddywagon and our driver wasfunny, informative and knew where to eat in every town, where to go forshopping, etc.London was interesting, viewed Kensington Gardens, Hyde Park, Windsor Castle, Bath and Stone Hedge.Wonderful time all around.
Customer service was excellent. Over pleasant visit. Glad I went. Left feeling good about signing up.
Great rates on specialized travel gear. Not inexpensive, but, best prices available for said travel/security.
Peggy was very helpful and extremely patient. Will use again.
Alisha was extremely helpful and so nice. We were able to get our TripTiks quickly and they came in very handy on our trip.
A successful stop, reservations made.
What a great store, stocked with a wide variety of products for traveling via any mode, air, water, land.Service is exceptional.
Shout out to Marie and her associates! Their professionalism and friendly smiles made my luggage shopping experience great!
We have used AAA for travel in the past and have been very pleased.
Very helpful and she found the best along with the most cost effective route even if it didnt go thru AAA.
Booked a cruise with your agent and she was helpful and speedy. Thank you
A bit disappointed. I was led to believe on the phone that a visit could save over on line booking. That didnt prove to be the case
An extremely pleasant experience enrolling as new members with Lori Crumley. Provided Trip Tiks for a 14,000 mile, around the country trip, with highlited area maps and booklets for several areas of special interest. Thank you!!
Nicole is very knowledgeable, organized,friendly, and helpful.
Very nice people, friendly, and very happy to help.
Very helpful
Every thing we needed--Thanx
They dont answer their phone. Called 10-15 times at various hours during their business hours and no one ever picked up.
The employees were supper helpful and friendly
Incredibly kind and courteous staff!
Very helpful and friendly
Quick and excellent service!
No egg rolls really
Great prices and opportunities