It was a pleasure meeting Troy. His knowledge and expertise was most welcoming. I would recommend him for any of your furnace needs. Thank you Troy. Patricia
Matt was very professional and timely when he came to give us our quote. He was knowledgeable of the systems offered and answered all the questions we had in a timely manner. When it came to the installation of our ductless heating and cooling system the installers were on time, quick and efficient. They even took the time to teach us how the system worked and made sure we knew what we were doing.I was so impressed with their professionalism both installers and representative, that I immediately told my parents, my in-laws and anyone else who would listen and now they want in on the amazing service.Thank You Trademark Mechanical! From your sales rep to your installation team, this kind of transition has never been smoother. If I could give higher praises I would give it to the moon and back, as I am not one to always leave a review, but when I do, it’s because I want everyone to know the excellent job you all did!Thank you again, from the bottom of my heart!
Trademark Mechanical was referred to us by our son and his wife. We looked at his installation of a Carrier Residential Ductless Heat Pump System. We were sold after experiencing how quiet the system and the coolness output. We purchased the Carrier Heat Pump System with the duct work installed in our attic which provides both our heating and cooling needs. Trademark Mechanical installers were very professional and friendly. They answered all our questions with expert advice. Our new Carrier Heat Pump System is so quiet we had to check to see if it was operating. We especially want to thank Matt and Taylor for their guidance through this whole process. We would recommend Trademark Mechanical to anyone looking for a quality product and professional service. Thank you Trademark Mechanical.
Our tech offered to replace our thermostat when he was here doing a routine maintenance call. I tried doing it my self and had to call for help. He came out and without making me feel foolish, was friendly and did the job quickly. This morning my house was nice and cozy thanks to the new thermostat.
Thank you Troy for coming early and being very knowledgeable & professional! Troy explained what the problem was. You are much appreciated Troy!
Troy was true to his word. This was a return trip with the part he needed to finish the repair on my HVAC system. He was on-time and extremely thorough. Id definitely use this company again. They are very professional.
Have been using Trademark for several years. They have consistently been professional and responsive. Love the office staff and must give Josh a shoutout. He’s been by several times for maintenance calls and always great!
Carl, our technician, was knowledgeable, responsive and friendly. I would highly recommend him and Trademark Mechanical.
Karl did a great job diagnosing and repairing my AC system. He was able to find a simpler way to repair the system, which ended up costing 1/4 of what I expected to pay. Great service, reliable and easy to work with!
Troy was friendly and professional. He arrived at the time he said he would. He provided great customer service and explained things to me on my level. I appreciated that Trademark was able to provide us service much earlier than other companies I called. Would definitely use them again.
Nick and Josh were wonderful... on time, fast and efficient... cleaned everything afterwards and gave me great instruction on how to use my new system. I would recommend them, and Trademark Mechanical, wholeheartedly.
I had Troy come out to give diagnose my HVAC as I had an issue of short cycling the week prior. Troy spent time with me answering any questions I had and schooled me on how my system works. Had another company come out when it was initially short cycling and without doing any diagnostic (which I mentioned I would gladly pay for) just told me I needed a $2k motor or just to replace the entire system. Lucky I decided to give Trademark a call. My system is 13 years old and will likely need to be replaced at some point in the near future but very happy that Troy didnt just sell me but actually went through and told me everything going on with my current unit.
Great service and prompt. The technician was very knowledgeable and had our best interest in mind. Highly recommend!
Trademark Mechanical has earned our business for life. They were very prompt, very professional and extremely helpful. They installed our central air conditioning system in less than a day and cleaned up afterward so well you couldnt even tell theyd been here. 5 stars 🌟 to our technicians. Great job!
Troy was extremely thorough and courteous, even doing additional research after hours to diagnose the problem. The suspected issue (no piston) was confirmed and installed, and the system tested and recharged. A/C is now working properly.
Troy was efficient and quick in his work. He was friendly and explained all he had done effectively.
Troy from Trademark Mechanical was dispatched to help with my thermostat issue on my furnace. Turned out to be a simple fix that only required cleaning an essential part that was preventing the furnace from working properly (and that cleaning was covered under their Tier 1 Maintenance Service - no extra parts or complicated repairs).He was very helpful and informative in explaining my system and the details of his visit, and I will definitely be calling Trademark again if I need help with my furnace in the future.Thank you Troy!
Everything went as promised. No problems at all. Im happy I chose Trademark Mechanical
Josh knows his job and does great work. He is efficient and thorough. Trademark Mechanical is an excellent company!
Great company and great people to work with. Very professional sales staff and technicians. Could not be happier with the Trademark and their staff.
Josh was an excellent repair workman who was very informative and had excellent work ethic. I look forward to him contacting me in the fall to drain my swamp cooler before it freezes.
James, Kyle, Nathan and the electricians they provided for our project were professional, skilled, courteous, tidy, on time and a refreshing delight to be around. Their customer service and care from start to finish was outstanding!! BIG THANK YOUS to each of those guys!!Trademark Mechanical was definitely the right choice for us!!
Troy was great and explained the issues and possible solutions thoroughly. Very happy with the service provided.
Josh Always listens to our concerns, needs and questions. He is honest and doesnt try scare tactics. Josh is courteous, knowledgeable and proficient in his skills. He is willing to explain and educate his customers. Thank you!!
My heat exchanger broke on my 30 year old furnace right before the start of Winter. Trademark provided the fastest quote and service. They went the extra mile to heat my home before the holidays. My newborn and family can rest at ease due to the lengths the individuals at trademark went to get a new furnace installed. Their prices are fair, the techs are polite and working with them has made this process very smooth.
Troy McClintock installed our HVAC system and is the technician doing the maintenance. He is very experienced, knowledgeable, and professional. Highly recommended.
Josh is always professional and pleasant. He does a annual check on our heat pump. Highly recommend Trademark.
Josh Lloyd came to my place for my annual AC inspection. He was prompt, courteous and friendly, a pleasure to deal with. I look forward to dealing with Josh again in the future as well as Trademark as they always do a great job.
Josh showed up on time, messaged me when he was 15 min out, and did a very professional job. Noted that the unit needed cleaned, but asked before he did anything. I will definitely use this company again with my new house.
Ive had 2 other companies out to work on a problem with the boiler system in my house. Both said it was fixed. NOT! Could have saved myself a lot of money if I just called these guys first. The tech Justin was polite and friendly. He explained the situation clearly after testing the system and told me what everything would cost before he started. Excellent work! Thank You Trademark Mechanical and Thank You Justin. Job well done!
The technician who did the work was extremely courteous and professional. He was extremely safe concerning the Corona virus. The office staff who set everything up was absolutely amazing, Barb Cooper thank you for your professionalism and rapid response. I will definitely keep Trademark Mechanical on my list for future projects.
Josh was on time, very informative on how our HVAC system should work; how to replace filters; the benefits of installing a purification system; and, professional in all of his work.
Excellent service. Great technician
Trademark Mechanical was very responsive, attentive and involved from the very start to finish. We were very impressed with the professionalism and timeliness throughout the process. The onsite technicians were great! We would recommend them for sure.
Trademark did a phenomenal job installing my new gas furnace and AC! The work was done in the time frame they quoted and done professionally! Thank you Trademark!
Justin repaired/maintained our radiant floor heater boiler. Knowledgeable, friendly, thorough. Also informative and interesting to learn from him. Good tech, and good with people as well.
Troy is always pleasant and takes the time to explain everything. This visit included a couple of small repairs that he handled professionally as always. Thanks Troy!
First class and informative about system.
Service was great,person was friendly and helpful.
Install a stand alone generator. We were told that due to country wide shortages our generator would take about 12 to 16 weeks to come when we got our estimate back in Nov. We were surprised when Kyle called us before Christmas to come out and look at what would he need to bring to install it. It came last week, but was missing a part. Kyle was on the phone asap trying to get that part for this week. He came out when he said he would, got the job done in a very professional manner. Thank you so much Kyle, now I dont have to worry about having a power outage.
Had a yearly maintenance performed on my parent’s furnace. Josh Lloyd was on time, professional, and did a great job! Would highly recommend this company for any of your HCAC needs.
Wonderful service and such a pleasure to have Josh Lloyd do our service work! We will ask for him to take care of our heating maintenance and our heat pump service!
Troy was our service guy today. we didnt get to see a smiley face because of the face mask. But Troy was all business and I felt he did a great job checking out our 20 year old furnace. Troy pointed out several things that had not been pointed out before. Our duck work is over 20 years old and had never had holes drilled to check the temp, of air flow. We have lived here for 6years and did not know we had an air circulation timer that had never been not turned on.I appreciated his attention to detail and professionalism.J. Quinn
Clayton came to my house on a Saturday so we could talk about price and product. he took a lot of time to explain everything to me. Thomas called and set up the installation date. Bryan came out and was very nice and friendly did a great job. When he was done he explained the product and even sweep my garage, Bryan did a great job and I would recommend Trademark and Bryan any day.
After wind damage to our roof duct - called for service. Response was fast and friendly - had repairs done, a new thermostat installed and a UV light air cleaner. All the employees were polite and did a great job
Josh was efficient and thorough. It was a pleasure to do business with Trademark and Josh.
Josh was wonderful for many reasons. He was on time, or early, he was professional, he was very nice, polite, and a great listener. I asked him to check a couple of other things for me and he was more than happy to do so. I would definitely work with this company again and I would ask for Josh because my experience was so good.
Troy McClintock was professional, on time and wonderful to work with in general. Answered any/all questions quickly. Excellent experience overall!🙂
Everyone involved did an excellent job, including the service tech that came out to look at the issue we are having. Our problem is that the system was undersized for our home. The system is our primary heat source and were freezing cause it cant keep our place warm. Update: Tommy and Karl came back after I told them of the issue and they installed a sub-panel and wired up our old wall heaters as a back up when the weather goes into the teens and below. They were very helpful and did all they to fix the problem. I would recommend Trademark Mechanical to anyone.
Kyle is a great electrician that went out his way to make sure the job was done right and to our satisfaction. He installed a new sub panel wired out new central air and also ran two new electrical runs in the 114yr old house. We would definitely recommend him.
He was here when he said he would be. He called to tell us he was on his way. He was so nice, and fixed the furnace and helped us reset the heat pump to work for efficiently for us.
Our work was a routine system check. Josh was great, service performed was as expected but he was very personable and took time to discuss things related to our aging system. Would highly recommend him and Trademark.
Troy came out for a Heater Service. He was friendly, efficient and thorough. He explained what he had done and why. I have always had a good experience with Trademark and their employees.
Excellent in all aspects! Gave me a heads up call, arrived on time. Went right to work. Very organized and hard working team. They used carpet covers and butties to keep the carpets clean. They didnt seem to mind hovering and asking questions from this old mechanic. I enjoy watching a good mechanic work with out a lot of wasted motion. Alterations were explained in advance. The salesman, Perrin, even dropped by to check on the progress and to see if I had any concerns. I like the way they do business!
We were very pleased with the service we received starting with the initial meeting with the sales consultant, Crawford Stephens, and with the work performed by the technicians; especially, the lead technician, Anthony Change, who was very professional, extremely knowledgeable about what he was installing, courteous, and took the time to thoroughly walk us through everything. He cared about the work he was doing and not just about getting the job done. He valued not only the company he worked for but also Home Depot. We would definitely share our experience with others.
I had two services set up for Friday the 2nd of April. My heating and air condition unit and then a flush of my tankless water heater.The technician showed up on Friday morning, claiming he can only do the hvac and a/c cause hes not a licensed plumber. So I will have to reschedule the system flush for another time, after a call from the office I had another appointment scheduled. Which wasnt a big deal! But still a little frustrating.I had troy doing the heating and air conditioning. Alright attitude, professional, down to business. Got the job done.I had josh come and flush my tankless waterheater, really nice guy. Professional and got the job done without making a mess! Would recommend.
We were very pleased with our generator install, from start to finish.
Top-notch work! Attention to detail...arrived on time, used slip on booties everytime they entered the house, very careful removing old furnace and AC, and installing new ones. These guys are pros! Id certainly use them again.
When I called a previous HVAC provider whose name was on my furnace for a service call, the other firm quoted a fee to come out and assess the problem and said if anything needed to be fixed they would need to schedule a second call. When I contacted Trademark they quoted a lower service call fee, said they could come out next day and would do their best to fix the problem on the first call. They fixed it on the first call.
Bryan and his partner were both great. Very professional and very knowledgeable about the heating and a/c system. They ran into a few unexpected problems, but fixed them immediately. Also very friendly and polite. Would recommend them highly.
Friendly, professional, very knowledgeable and thorough explanations given when needed. Awesome customer service from Tech Josh along with Susie in office.
Josh has been servicing our HVAC and AC units for a number of years with Trademark Mechanical. He is always efficient, clean, courteous and answers questions. Josh solves system problems, suggests ways to improve maintenance needs and always returns calls. I give my highest recommendation of customer satisfaction. Thank you!
Troy serviced our air conditioning today he was through and explained what he did. Thanks Troy
Anthony is awesome, talented and skillful! He put in new duct work on the 2nd floor and was precise, punctual and thorough. Our AC doesnt make the same noise it once did. Thanks, Anthony! Trademark does high quality work for a reasonable price.
Anthony and ( I am sorry I forgot your name) could not have been any better. They worked very hard to make sure I was happy with the placement as well as making sure it was in the place it would work most efficiently. They were very respectful and very nice. They didn’t leave until they were sure I understood how to operate the unit. They cleaned up everything to perfection. The management at Trademark should be very pleased to have them represent their company. On that note every contact I had with anyone there from the person that answered the phone to the salesman were a credit to the company.
My furnace went out unexpectedly and i called trademark, Jerry Brown came out and was able to quickly point out what my problem was, get the parts and fix it just in time for winter! hassle free and was always on time and works fast! amazing!
He arrived on time, very polite, and knowledgeable.
Thank you. They did a good job and we’re very professional.
Very professional, timely, and responsive. Appreciated that I was made to feel like I wasnt just another customer, but that we were forming a relationship.
They did a great job installing a new range hood and did both the electric and vent installation On time, friendly,polite,Answered any questions I had about the job. I would hire them again and recommend them to friends and family.
Weve used Trademark for multiple repairs & maintenance on our heating system and are very satisfied with the service we receive from them. The technician, Justin, is knowledgable and professional. Highly recommend
Very professional and friendly, great team.
Chase was wonderful to work with! He answered all of our questions and completed the entire installation with no problems. He also cleaned up his work area and made sure to explain use and maintenance in our new AC unit. Very happy with his service!!
We had an issue with the fan in our Heat-&-Glo fireplace. The technician, Josh, came out right on time, having phoned us while en route. He was very pleasant, explained each step of the process and made us feel at ease. And he fixed the problem!
Keith and his team installed a new gas furnace and AC in our house. They were professional, knowledgeable, personable and a pleasure to work with. Highly recommended!
Bryan was very professional and explained everything very thoroughly. We had a job that started off East but became very complex and he adjusted and got the job done in a timely manner. Thank you for the great service!
Josh is always courteous and knowledgable. I love working with Trademark!!
We were very pleased with the quality of work done by Andy Sewchok! He was fast, efficient and concerned about doing the job RIGHT! Thank you Andy!
Josh did a great job and was kind and considerate
I was very impressed with the technicians knowledge level of my specific Heat Pump for a manufactured home. He was very helpful.
Found their ad on Facebook so decided to give them a try. They were able to finance the entire install at a very reasonable payment with 0 down.The technicians were very professional, on time, courteous and capable. Very impressed with my experience.
The smart thermostat is identifying a problem and Trademark Mechanical is doing diagnostics but is finding everything working correctly. Final solution? I dont know yet. Justin is very knowledgeable and thorough.
Trademark Mechanical’s installation representatives Anthony and Brian were professional and efficient during the entire process. They notified us before arrival and took into consideration what I wanted as the homeowner. They were on site until all my questions were answered and provided training on the use and care of the equipment. I am very satisfied with their service and highly recommend them.
Professional and fast next day service
Troy arrived on time and had the issue diagnosed within a few minutes. He quickly replaced the needed part, double checked the entire system and was on his way. Very professional, great service!
Troy was excellent!
These guys were amazing. Very professional and on time. Worked until the job was done and left the place cleaner than when they arrived. I would recommend then again and again.
Prompt and professional service by skilled technician.
Very pleased with what they have done for us. They were on time, professional, clean and respectful! So grateful to have found them. I completely recommend them!
Anthony Change with Trademark Mechanial did the installation of our new Carrier heating and cooling system. He was professional, courteous and took the time to explain the system and operation. He did a great job and I could not be more pleased. I highly recommend Anthony and Trademark Mechanical.
Troy was my service rep. He answered all of my questions and was very professional in the way he went about my service call. Hes a real asset to your company.
Great Service! AC unit went down yesterday and by 4pm the next day it was up and running. Service tech new what he was doing and was very polite and communicated well as to what the problem was and the fix. Can’t go wrong with Trademark Mechanical.
Quick, fast, efficient and friendly. I will recommend Trademark Mechanical to friends and family for sure!
Josh is very professional and friendly. He is a pleasure to have in our home. We have used Trademark numerous times for various reasons and we always request Josh. Even my cat, who is very picky, loves to see him.
Absolutely great company to work with. Professional, caring, responsive and treats you like family. Highly recommend for all your heating and cooling needs.
Technician Josh was friendly, knowledgable, and efficient. He wore a mask and maintained social distancing.
Troy is the greatest! I appreciate his customer service approach and technical skills!
The problem was diagnosed very quickly with an explanation and cost breakdown for an option of what we wanted to do. The job was completed in a professional and timely manner. I would not hesitate to call Trademark Mechanical in the future for any of our needs.
Josh was great! Answered all my questions and did a great job! Very pleased!
Anthony and Brian did my AC installation. Both were very professional and curtious. The install came out looking really good. My house was built in 1950 so there were a few challenges that they ran into along the way due to the age of the home but due to their experience and professionalism they were able to make it work. Besides being professional both were great to work around and I would have no issues having them come back to do any future work on my home.Thanks to Anthony and Brian, fantastic work guys!!!I forget to mention Perin as well in my review. He was also a rock star when we went over the work we needed done as well as a nice follow up call to check in and see how things went