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HobbyTown
Northpointe Plaza, 9632 N Newport Hwy, Spokane, WA 99218, United States
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HobbyTown
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Mi
Review №1

If you (like me) have the heart of the nerd, this place is perfect for you! Tons of roleplaying and strategy games stuff, especially Warhammer, models of every kind imaginable, and more RC cars, planes, choppers, quads, and boats than you can count! Plus tons of stuff for the kids, bother educational and just for fun. I would recommend this place to anyone!

Wi
Review №2

Good hobby shop. Something for everyone. Big children selection. Models RC car and trucks plus.

Ja
Review №3

Wow! Pleasantly surprised and how nice and professional this shop was. The lady who helped me was knowledgeable, helpful, and polite. Well stocked RC section. Would definitely shop here again!

Be
Review №4

Pretty good hobby shop. They have a really good selection of hobby supplies including a fairly big RC section in the back. More diverse than what b&b hobbies carries.

Ro
Review №5

Wonderful selection and staff, my family of five prefers this store for toys and games then places like WalMart. Also we found a great microscope there. They have a bit of everything and the store is always well organized and clean. The staff is also very friendly and helpful. We always find something cool and never leave empty handed. Its more fun to take a kid who has money to spend here than a big box store because its smaller, less crowded and easier to find help or ask a question. It reminds me of places like KB Toys back when I was a kid. They are a great little shop.

De
Review №6

One of my favorite RC stores always friendly and ready to help and very knowledgeable. Ive bought 4 Traxxas RC cars there and waiting to buy a 5th lol. Denise, Noah, Shane and all. Noah helped with installing a wing on my rustler and a storage rack on my raptor slash. Excellent work Noah!

le
Review №7

The Spokane HobbyTown has friendly staff and great service. Their selection of items is incredible. Weather you are a diecast collector, model kit builder, or R/C car/boat/airplane enthusiast, they have everything you might want. Going here was a fantastic experience.

St
Review №8

Lots of options for paints, characters, models and games. Good spot.

Jo
Review №9

Staff is very friendly owner is accessable and knowledgeable and willing to accommodate any requests for anything hobby related, outstanding selection for train and models plus a vast array of RC items very knowledgeable staff in the RC department and for beginner RCers they help immensely on getting a person started in the right direction I highly recommend this store and encourage folks to support as hobby shops are dying out in this country.

An
Review №10

Pretty cool place for both kids and adults. Lots of toys for young children and a good selection of model trains, planes, cars and boats. Tons of board game stuff too. Pretty much everything hobby related.

sh
Review №11

Soo many pretty rocks... Oh there was other stuff too I guess

In
Review №12

A terrific family owned business...:)

Ch
Review №13

Definitely one of the better hobby shops in Spokane, especially if youre into anything RC. They also have a sizable amount of Warhammer miniatures and a good amount of WW2 era scale models.

Ja
Review №14

Vary friendly helpful staff that seemed equally capable of in-depth shop talk with your RC veteran yet just as eager to switch gears and get your first time super noob get setup and headed in the right direction. Another bonus is you wont feel like theyre trying to sell you something you dont want. Store is well organized even with the insane inventory they have on the newest RC products out. I scoured the internet for what I was looking for only to see out of stock or back order everywhere I looked until I stopped in to my local HobbyTown to find they had exactly what I had been looking for and more. Thanks HobbyTown for the great experience.

jo
Review №15

Great place. Spent a few hours in there. Went in for rc cars and the staff was very nolegable answed all questions and were very friendly.Got pretty much everything you could ever want. Dont take your kids if you do make sure to bring your wallet.

Ro
Review №16

Great! Price on RC car and other toys I really enjoy shopping here with my kids.

Pa
Review №17

Jeanine was super helpful and patient as we are beginners. She was very knowledgeable and friendly. Thank you for all your help, we will be back.

El
Review №18

There are always super helpful and knowledgable staff ready to assist.

je
Review №19

Great place for all you rc hobby needs

Ch
Review №20

Wide variety of hobby supplies. Great place to get RC supplies. They also carry a lot of toys and games for all ages. Crew is very friendly.

Ro
Review №21

Jeanine was awesome in the rc department she answered all of our questions and if she didn’t know she would ask.very nice to see someone smile with a great attitude I would recommend to go to her absolutely a great person

No
Review №22

Excellent service in spite of terrible owner.I love my hobbies, and connecting with others of similar interest is core to most hobbies, especially mine.However, as I was making a connection and chatting with a very nice and polite employee, I was rudely interrupted in our conversation by the owner of this store.Right in front of me, the owner inserted himself into our conversation, and told the young man speaking with me in a cruel tone of voice; Your job is to stay over there.His tone was harsh to the point, that even I was uncomfortable. I felt terrible for the young employee who was just embarrassed in front of me, and looked dejected for having been reprimanded for forming a quality connection and trying to make a sale.This completely derailed our conversation, and killed much of my interest in business there, I can not see why the owner would interrupt a sale like that.Sales are based on relationships, and in the absence of a relationship, I have options.Ever hear about Amazon?Everything we say and do sends a message, and disrespecting his employee in such a rude way, and disrespecting ME in my effort to be an informed and active customer.The message was received: Ill take my business somewhere else.Happy Holidays Mr. Scrooge.

Ra
Review №23

Nice friendly staff

DJ
Review №24

Hobby town USA is a great place for hobbies. I go there to get parts for my RC car and you can get other parts for other RC cars and planes and drones and stuff.

Ja
Review №25

Awesome store. Helpful employees and very knowledgeable about their products.Be ready to spend more then you plan!!! I do almost every time!!!

Fl
Review №26

Great spot, all kinds of hobby gear.

Ki
Review №27

I always have to decide on a fund limit BEFORE i go in here and it usually doubles by the time I leave.Biggest selection of metal earth models I can find not online

Na
Review №28

Well organized. Very helpful staff!

Ad
Review №29

I don’t normally do reviews but the owner is a real pos...I went in on a Saturday to find a part and they had to order it. Manager that was on duty helped me out and was extremely helpful and we placed the order. The manager then referred me to another store that might have had the part on hand and said if I needed to return it it would be fine so I went there. Found the part. Purchased it and was good to go. Another gal called on the following Tuesday saying my order was being processed and should be in Monday and I asked if I could cancel it, I went into the store to cancel my order cause it had not been processed yet and the owner helped me. After all said and done he says “okay you can leave my store now. BYE” with a terrible attitude and even the employees were shocked with his rude attitude saying “wow” and laughing at how much of a attitude he had for no apparent reason. Was my only time shopping there and will definitely be my last

Gl
Review №30

Good hobby store with good rc department but the staff is one knowledgeable young guy and the rest guess. Do your homework because they will push what they want to sell not whats always the best product! Ive intervened a few times steering new enthusiasts away from the junk they already sold me. Good rc selection but if you order anything from hobbytown plan on a decent wait!!

Ce
Review №31

Very helpful and friendly staff!! Best Hobby store in town by far!!

An
Review №32

Dont waste your time. go to B&B hobbies! Hobby clown is joke

Ja
Review №33

Love this place!! Bought all of my favorite models from them.

Du
Review №34

Absolutely love the atmosphere very good customer service!

Cl
Review №35

Massively disappointed with their dearth of supplies for model railroaders.

Ko
Review №36

Anything and everything u can imagine when it comes to Hobbies. Thank u Austin for your help

Ca
Review №37

Terrible owner, terrible policies (wonderful employees).I wanted to love this place. Ive spent over $750 here in the last few years with models, paints, and in this most recent case, a telescope my wife and kids purchased for me for Christmas. However when we found out another family member had already purchased me a telescope and didnt need two, we went to return the one we had just purchased a few days prior.To our surprise, this store doesnt offer returns... Even unopened returns! You get to choose between a gift card or in-store-credit right then and there.This telescope was upwards of $180 dollars, are nearly always sold out (so they will resell it very quickly!), and we bought the floor model which was packaged up when we purchased it.I literally opened the gift wrapped present at home, didnt even open the box, and we drove back to return it (dont need two telescopes).Between one other uncomfortable situation I had with the owner a couple years ago (he thought I was trying to hack his payment system because I was trying to use my phones Samsung pay to check out....), and this, Ill be getting all my modeling stuff on Amazon.Man we want to support local businesses! I have kids who craft, myself and the wife both craft, it is so nice to have something close. But I have to draw a line.Now Ill be forced to go spend this $180 gift card a store I dont want to support, because I simply cant burn money in front of my face.Also, I cant even imagine a family who $180 dollars means the difference between getting their kids something for Christmas, and getting them nothing, being told they cant get their money back... Devastating. Hey owner, get yourself a time machine and catch up to the year 2020. Youre trying to survive online sales, not feed it.

Ro
Review №38

They fixed me xmaxx for free. It was under warranty. No labor charge. Very pleased

Ma
Review №39

Very nice and helpful staff. The selection of items is great, from board games to metal detectors.

Ou
Review №40

Great place has anything and everything rc... Wouldnt recommend anywhere else

Ta
Review №41

Such a cute store full of fun stuff and a lovely staff.

Ra
Review №42

I love this place its got it all.

Ch
Review №43

4 people working and 3 were on the phone...prepare to wait

ap
Review №44

Great selection and helpful staff. I will shop again.

Ch
Review №45

Awesome Customer Service! I recommend you Check Them out! 😃

Ju
Review №46

Great customer service nd fun place to play games.

To
Review №47

Twice now driven all the way from the South Hill I have found the people here to be very friendly knowledgeable in the items that I was looking for, and they have RadioShack parts literally items that you used to be able to buy at Radio Shack before they close down they sell and stock of items that you wont find anywhere else in Spokane. RC cars they specialize in those as well as other things that you wont find anywhere else I highly recommend if youre in any types of Hobbies RC cars looking for some RadioShack parts that you need to build something with HobbyTown USA is the place to check out

Je
Review №48

Love this place its great for just about any hobby.

Ti
Review №49

We can ussualy find the RC parts we need

Go
Review №50

Noah was awsome! Great customer service!

To
Review №51

Horrible company. Not customer oriented at all. Sold me merchandise that didn’t work right before quarantine. Brought the merchandise back in as soon as they reopened to return it, and they fought me on returning it so that they could “fix” it and send it on my way. They tweaked it and got it to start at the store but by the time I got home the issue wasn’t fixed. Came back in a third time and they tried on fix it again denying me a refund even as a storeCredit to spend in their store. Same result. Called and claimed that I was outside of the return policy window even though I had been in there 3 times to do a return and they refused. They state I now have to work with the manufacturer. Horrible experience, I would not recommend spending a penny in this store. They don’t even know how to talk to customers, just ignorant passive answers and not even willing to budge for a customer who has already spent hundreds in there. Horrid

MA
Review №52

Martin at hobby town was really helpful. He went above and beyond helping me and showed me what really parts I needed. I’d recommend anybody to hobby town great customer service

St
Review №53

Holy town was great wish they carried rc4wd stuff. But no hard feelings about that as there other selections are so vast.

Ro
Review №54

Great selection of hobby stuff,and helpful staff.

Co
Review №55

Extremely informative, and helpful. Made Christmas shopping for my nephew super easy.

A
Review №56

Most of the guys working there are really young but very informed on the products they are selling.

PC
Review №57

Excellent first time experience. Noah was super helpful and knowledgeable! Will be back!

Bo
Review №58

Very helpful and knowledgeable staff!

Me
Review №59

Amazing service

ch
Review №60

Awesome group of guys here. Very helpful. I came in to try out the drift course. Dale and his friends set up a drift course once a month. First time drifting and Im hooked. Best time Ive had with my clothes on. Ill be back for sure.

da
Review №61

Great staff very helpful and always a decent stock of models and supplies.

Br
Review №62

During Covid ( nothing to do with masks or anything of that nature) Ive had the worst experience here at this store and no one will even accomidate during this time we call 2020. All I asked is for them to place the signage of their return policy to where ALL people can actually see it. And they dismiss it like they dont have to change a thing. I think theyre ripping people off without actually trying to show that they in fact do not let you return any products. Mine was unopened, with receipt and within a reasonable timeframe and I pleeded that they AT LEAST give their consumers better placement of their signage, which by the way is placed behind the plexi glass turned towards themselves (at least it was when I bought it) so there was no way I could even read it if I wanted to. I honestly cant think of another reason why they wont actually post the signage upright?! I would have never bought anything from their store if I knew that policy. Yes they have it on their receipt but it does me no good when having to buy the item in the first place you THEN get the receipt. Why wont they place the signage upright? I think its because they dont want you to see it. During covid you never know what people are having to go through nowadays and that plexi glass made it to where I couldnt stand where it could have been visual, it was again upside down, and PLUS there were boxes in front so even if this was before covid I wouldnt be able to stand there anyway. I asked the manager and the owner for better placement of signage for all of you to see and for them to be transparent which i guess is so hard for some people to do nowadays... Yet they all refuse and say theres absolutely nothing they need to do. Im just sorry for anyone that shops there and has a technical issue with ANY of their toys which they are expensive and some motorized because you wont get your money back! But yet they obviously are not wanting to be upfront... For reasons I cannot think of other than intentionally trying to rip people off during a pandemic for crying out loud.

Ro
Review №63

Great service and everything you need !

Vi
Review №64

They had what I was lookin for Woodburning set

Da
Review №65

Came in with a traxxas I had purchased without a battery. Told them I was told a 3s lipo battery was suggested by the guy I bought the car from. Asked them alternative options to save money and they sold me a nickle battery without telling me I would have to buy an additional part to reprogram the motor. I asked for alternative options because it was for my son and was trying to save a couple bucks because Im not certain if he will get into playing with it or not, and was never told I might have to buy additional parts to reprogram. So now I have a battery that isnt as efficient as a lipo and the cost is almost the same, plus I gave my son a car on his birthday he couldnt use because of this error. They didnt offer anything to help rectify the situation aside from wanting to charge me full price for a part and send me home to figure put how to program and use new software Im not familiar with. I skipped buying batteries on Amazon because I wanted to support local, but now I am spending more than I would have if I would have just went to amazon and got the lipo batteries. Guess thats what I get for trying to support a local business rather than amazon.

no
Review №66

Very helpful and knowledgeable staff, very fair pricing. They have a good selection of Woodland Scenics product, and they have a great model selection as well. I have dealt with a wonderful employee by the name of Martin and he is always trying to help customers, a good shopping experience!!!!

Pa
Review №67

Could of had a better selection of pistol grip transmitters but other than that friendly staff and clean.

Ma
Review №68

Knowledge able staff. Helped me find good, unique games for group games a number of times. Had to buy a water rocket for kids and the employee told me honestly he wasnt sure how well they worked ( not well, it turned out). He had recommended several different items in various price ranges, both less and more expensive that he felt confident recommending. Would be 5 stars if the item I bought had worked.

Ry
Review №69

I can’t say enough good things about this place. The staff is always very friendly, knowledgeable, and helpful. Their prices are good (they price match the internet but for the stuff I’ve needed, their prices are already better than the internet).I recently had a problem with my RC car (I didn’t even buy it from them. I got it used from a friend years ago). The owner helped me troubleshoot it. He wasn’t certain what the problem was, but thought that a couple of new parts would fix it. I purchased the new parts and they didn’t end up fixing the problem. I brought the car back and he offered to keep it at the store and troubleshoot it. The next day he called saying he figured it out. I needed a new part that was fairly expensive. Not only did he not charge me anything for labor, he felt so bad that he had originally sold me parts that didn’t fix the problem, that he gave me the new part at a MASSIVE discount.It is refreshing to do business with a store that takes such good care of their customers.

Ro
Review №70

They have All the good stuff.PSThanks for the pins 📌

Mc
Review №71

Very friendly, answered all my questions, great selection

Vd
Review №72

Nice hobby store. Friendly staff and good selection of RC stuff, paints, and models. They also have an area for table top gaming.

Al
Review №73

Very friendly and informative staff. Great place to go if youre trying to get into Minifigures like Warhammer

Sp
Review №74

I got a drone on consignment here. the staff were completely knowledgeable in this unusual machine and helped me get it going right away. The technical staff in the RC department are very good.

Ja
Review №75

The service can be hit and miss which isnt a problem usually. Ive definitely meet more helpful employees than unhelpful ones.The major issues come from a few of the business practices. The primary ones being, youre still charged shipping for site to store.Ordering online and having it delivered to the store or your home will cost the same.The other issue is they will not price match their website. In store an item may cost $20 and the exact same item may be listed for $12 on their website. They will not match the price. Unless you need the part right now today, its going to be cheaper and easier to order online youll save time and money.Their prices are also on the high side. Im not sure how HT franchise work. But if your going to pay more than 30% markup on items in a physical store you and the community will be better served shopping locally. Spokane has a few hobby stores whos prices are as good or better than HT.

Ch
Review №76

Great assortment of hobby supplies.

Ma
Review №77

Always a good place to get an rc car or airplane

Co
Review №78

Absolutely IMPRESSED!!! We bought a gift for my son and when we got home we realized it was missing a major piece to it and of course I couldnt find the receipt! So, I brought it back thinking there was no way they would help us. We walked in and showed them and they didnt even ask for the receipt! They went back, got the piece for it and made it right! No questions asked!! Im AMAZED! Never will you find that kind of customer service in a big box store!! Also, their prices are CHEAPER the Amazon! They have a customer for life! Get your shoes on and run out the door! Go there, now! You wont be sorry! Thanks HobbyTown!

Am
Review №79

Lots to c and have fun with

Lo
Review №80

This place has so many different creative things to adventure in to! Any imaginable interest you might have is available at this store! For kids and adults alike! Things that you may have never even thought about! I could spend a couple hours just discovering creativity! Highly recommend!

Ti
Review №81

We had a lot of fun looking around at all the neat hobby and craft items. Found a few things we have been looking for. We will definitely be back.

We
Review №82

Great team! Everyone knows what they are doing!

Ja
Review №83

Great place to find all your Hobby needs. They are very helpful and the repair department Rocks!! I have been in with a drone that doesnt work and walk out with it ready to fly. All I can say is AWESOME PLACE

ch
Review №84

This is an awesome hobby shop. The sales people are super nice, and, it goes without saying, supremely knowledgeable about all things rad! I often go out of my way for a visit and to see whats new.

SI
Review №85

Employies talk to you like you dont know what your doing. I was at the point of pulling the kid over the counter and showing the what for.

Ra
Review №86

The store manager Shane is awesome he really knows is stuff about rc

Ky
Review №87

Amazing! Great place to rekindle interest in everything that sparked your imagination from day 1. Super helpful and friendly staff. 10 out of 5 stars!

He
Review №88

Game selecting is awesome. Plus its a great place for gift ideas!

Ty
Review №89

This place is amazing. So much great hobby stuff. Very nice people.

Al
Review №90

All the staff has been so kind, but the guys that have helped me a few times in the RC department were stellar! Helped me pick out the perfect gift for our kiddo. Cant wait to go back so I can pick out a fun goodie for myself!

ta
Review №91

Lots of different types of hobby and crafts. I have had little luck finding the parts I need for R/C cars

Lu
Review №92

Awesome, friendly, helpful staff! Couldnt ask for more! They take the time to answer any question and will help you explore new interests. Very tidy and clean store, with a huuuuge selection of stuff. 5 stars is not enough.

Va
Review №93

Awesome place 😎

Kr
Review №94

The selection of hobby paints is fantastic but the miniature section is a bit lacking. Staff is nice but didnt know what to do when they accidentally double charged me. I had to dispute the extra charge with my bank. Very frustrating.

Jo
Review №95

Knowledgeable staff. They have all kinds of hobby stuff. And a good collection of rc cars, trucks and parts. The only reason I didnt give them a 5 star is they didnt have one little part I wanted in stock.

Ra
Review №96

I love this place. I can feed all of my creative addictions under one roof!! Staff is friendly and helpful as well as knowledgeable!!

Ma
Review №97

While they dont carry doll making supplies which I was searching for, what they DID carry it seemed to be a good selection. Easy parking made for a quick in and out, if I was into models and trains Id be in heaven here!!

St
Review №98

Neat place has all kinds of neat collectables and hobby supplies like painting, model cars, puzzles etc

11
Review №99

I have been a customer of Hobbytown for many years. They have quality staff and always make sure that I am taken care of to the best of their ability. Sure times are changing so small businesses need to adapt and I know that they do the best they can. Bottom line this store is run by people who really care about their customers. Respect them and they will respect you.Shop here!

Th
Review №100

Very friendly and helpful.

Information
97 Photos
100 Comments
4.3 Rating
  • Address:Northpointe Plaza, 9632 N Newport Hwy, Spokane, WA 99218, United States
  • Site:https://hobbytown.com/spokane-wa
  • Phone:+1 509-465-3267
Categories
  • Game store
  • Hobby store
  • Metal detecting equipment supplier
  • Model shop
  • Toy store
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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