I had looked everywhere for a sofa chaise sleeper. Last place was the perfect one. Jason was so helpful and knowledgeable. I would always recommend him.
Went to wallaroos looking for a daybed and Jason was super helpful with everything, even ended up helping us find a couple mattresses, will definitely be doing business with them again, Thanks to Jason!
Nice environment with helpful staff! Thanks to Jason for helping us find our dream couch!
Jason was, Very friendly knowledgeable good experience didn’t rush me through. reasonable amount of time for delivery really nice furniture and very courteous. Good customer service..
This place was pretty great. Got a couch, was able to negotiate pricing to fit within my budget and we loved our purchase! Its supposed to be delivered tomorrow so we will see how that goes!
Found what we wanted and were in and out quickly. We did have to go to the valley to pick up the couch we chose because we didn’t want to wait for delivery, but that was no issue for us.
Disappointing experience. We liked a sectional and was told to come back for the Labor Day sale. We came back, the couch was in fact not on sale and we did not receive the “free gift card” for being the first customers in the store as advertised. Oddly enough, the other customers that were there at the same time as us had the exact same experience. They were told to come back for the sale, their couch was NOT on sale and they did not receive the advertised gift card. We came in ready to purchase if there were some sort of discount as we were led to believe. The employee just said “we never do sales.” (Contradictory to what the other guy told us) so we left.
Thanks jason for making my purchase as smooth as possible.
Quality furniture and friendly service! Jason is awesome - hes very knowledgeable and can help find you the perfect piece. There are financing options and delivery service.
I bought a couch and area rug on 5/16/21 they delivered the couch in a week which was really nice the area rug got delivered on 6/12/21. the manager says the only area rugs they have are floor models they dont sell new ones I paid $299 for a stained used area rug. on top of that when I called and was asking about the area rug throughout the last month Samantha was rude and short while talking to me.
Kevin was very helpful, friendly and professional. I highly recommend taking a look at what they have to offer. Their Accents from India Collection is amazing. They didnt have the color I wanted in a piece but that did not stop them from finding the right look for me.I am super excited about my Egg Chair that I got a great price. It will be the perfect addition to my new living room collection.Make sure to check out Spokane Overstock before you buy anywhere else. You will not be sorry.
Kevyn is the man! Buying furniture was super easy and he didnt pressure me into buying more than I needed. I bought a kitchen table and loveseat at a very fair price. I highly recommend this place! They are lucky to have a worker as good as Kevyn.
Kevyns professionalism, expertise and customer-centered mannerisms made for an exceptional shopping experience. Im definitely coming back for other items in the future! He is a great resource and does a lovely job showcasing all of the items and really finding out what you are wanting by really listening. If I were his Boss Id certainly give him a good raise, hes cutting edge for your Department!
I had recently moved across the country and sold everything I owned. So after sleeping on an air mattress for 2 weeks in our new house.. we were looking for a new mattress at a good price. We stopped in and were immediately greeted by Kelly. She was warm, and welcoming and great to work with. She made the process quick, and pleasant! 10/10 would definitely return for another purchase after working with Kelly. Approval for the payment plan was immensely easy on the app, and we were able to take home our mattress the same day. So far the mattress has been great, and was a great price.
Knowledgeable, polite, and curtious. Excellent experience.
This was one of the worst merchandise purchases of my life. I bought a clearance (no returns) sectional couch from them. I paid extra for delivery, even though I lived only about 8 blocks away. They promised next day delivery, but when it wasnt delivered, I called and was told it was on the truck and would be delivered the following day. When it wasnt delivered then, I went to the store and found it was piled in their show room, missing pieces, and a new rip on the top of one of the pieces. At that time I was told it would be delivered in two days. I called the next day to confirm delivery but was told it was pushed back yet another day. I canceled delivery and picked it up myself. However, the armrests that were there when I purchased it, were no longer there and one was replaced with a non-matching one. The other one is still no where to be found. I requested a delivery refund and was told it would take up to 14 days to be refunded. They also failed to mention not all the factory standard parts to the recliner pieces are there, so I had to purchase those. Two seats are missing the entire motors. BUYERS BEWARE. I recommend shopping around, unlike I did. I fell into their trap of thinking I was getting a good deal on a clearance item, but in the end it was not at all worth it.
More people need to know about this place! Kevin and Samantha are both so amazing!!
Wanted $75 to deliver
Tyler sold us a full size mattress. He was friendly and attentive. Great customer service.
Great service! Jason was a great help; informative and patient as we tested out all interested furniture. I will definitely return for future purchases, as well as recommend to family and friends. Great Prices!!
Great place with very reasonable prices. Helped a lot with a home project!
Had an unfortunate experience over the weekend and Jason contacted us & he made everything more than right!!!! The floor model we wanted to purchase he discounted which was all i was asking for as it was a used item. MORE THAN FAIR extremely honest about furniture quality & his experiences with the brands. He also offered to keep a look out on a dinning set as I am looking for something in particular. I am very pleased with the customer service gave us today I was recommending them before as we purchased furniture last year had such a good experience we came back & I will go back to doing so.
I highly recommend this store! This store had exactly what I needed at a price that was lower than any other stores in town. I had looked at a lot of stores none had this price for this quality product. I got wonderful customer service. Jason made the experience easy and fast. He listened to what I needed. I felt like I got individualized care. Again-better service then other furniture stores I had been looking at. I got my mattress delivered that same morning. I am so impressed with this store I am already buying more things. I am definitely coming back here to buy a sofa.
Excellent sales person (Kevyn). Very knowledgeable, plenty of stock
Jason was awesome! Very helpful and super nice. We didnt feel pushed at all and he was able to work with our budget. Very positive experience!
Great furniture Great prices
I wish I could give more than 5 stars! I first went to Overstock in 2015 and bought a mattress at a great deal. Last weekend, my boyfriend and I were shopping for a new bed frame all day and our last stop was Overstock (Sullivan location). The second we walked in we were greeted by Damon. Damon listened for exactly what we wanted and delivered! He was so knowledgeable about all their products, wasn’t pushy at all, and even called his boss to see if we could get the special on an adjustable bed frame. His boss said yes and we bought the frame that day. We had to wait a few days before we could come pick it up which was totally fine. The day before I was going to pick it up, Scott calls me and said the frame that came in was damaged. Without hesitation, he immediately offered to replace the frame and give us free delivery/installation THE NEXT DAY! Talk about making it right! The gentlemen who set up our frame were very courteous, efficient, and quick in setting up our frame which took them about 15-20 minutes. I will never shop anywhere else since Overstock has proven they are dedicated to providing A+ customer service and products. Thanks you guys! ⭐️
Went into window shop and walked out with 2 couches. Dylan was amazing and so helpful! We will most definitely be back since we just bought a house and will need more items soon!
Adam and Adrian were great. Delivery came early which was awesome. They were both very respectful and courteous and best of all fast! Delivery guys get 5 stars but overstock 4 because our new sectional has a split seam
This store has really good prices and a great selection of furniture and mattresses. The sales people are super friendly and helpful as well as their delivery team. I had a wonderful experience at this store and will be a return customer.
I came in today looking for a couch. Jason was helpful and listened to what I was looking for. Since the price was incredible I was able to get a matching coffee table and end table. I highly recommend going to Overstock first before any where else. He was also able to deliver same day!!! Happy early Christmas to me!!!
I had an excellent experience here. The customer service was on point. Jason worked with me to find the best solution for my needs and I definitely recommend for both customer experience as well as great prices for great quality with no credit financing available. 👍🏻👏🏻👏🏻👏🏻
My husband and I came here to find a new mattress. We are on a budget and we were able to get a mattress that was great quality for a great price. We also really liked the man who helped us. He did his best to help us find what we needed. I would recommend to others!
Jason is awesome! He was very patient with us while we decided, and explained our options. He helped us with quality questions. Highly recommend. Prices are graat
Vast improvement with delivery service. This is my third time purchasing and this time delivery went off with out a hitch. Both gentleman were quick and courteous. Of course prices are always great and product is good quality. This is my first time purchasing a couch so we shall see how it holds up to two kids.
Robert was absolutely fantastic! Helped my boyfriend and I find the perfect mattress for our new apartment. He gave us a killer deal and was so kind throughout the whole ordeal. Robert was never pushy and I would highly recommend anyone to give him and the other employees over at Overstock a visit for your next furniture need!
Had what we needed with the right price. Also, he let my kid jump all over the mattresses... It was awesome... We both wished we could join him in the jumping. Good stuff here and would shop again for furniture. Worth a stop if you are looking.
Decent stuff and clean also delivery and set up was extremely nice !
I could never say enough good things about Robert at Overstock Division. The quality of care that he provided along with his knowledge of the products he sells were beyond what I expected from a discount store. He gave us the best deal possible and maintained a friendly and personable demeanor. I am more than pleased and will be returning for future purchases. Thank you, Robert and Overstock.
Great experience and wonderful costumer service. Very welcoming and great shopping experience (no pressure sells). Extremely knowledgeable when it came to their beds and products. Worked with my schedule for delivery. I even received a follow up call on how I liked my costumer service and bed. :DWill be for sure recommending to anyone that is looking for a bed or even furniture.
I knew in my heart of hearts we would find the bed we wanted at an exceptional price here. We went on a Sunday afternoon. Found a twin bed for our daughter in less than ten minutes.But me being me...I went and wanted to compare prices. Drive down to another store. Saw the quality and price tag of what competitors were selling and promptly went back and bought the bed back at Spokane Overstock.The prices really cant be beat. Jason was extremely helpful and by 6pm we had the bed set up. Now if only we could get our kiddo to sleep in it. I on the other hand have spent a couple nights and its a dream.I also scoured the internet and saw that the bed we bought was a 1/3 of what other retailers were selling it for. Next on the list is a new couch. We will be back.
Adam and Adrian were extremely Friendly and Helpful. We had a small issue with color choice on the equipment upon delivery. Adam immediately left and returned with the correct color choice. They were Extremely well mannered and respectful. They set up and built the new Bed with Absolute Precision!!!! My Wife and I will be back to pick out New couches for the living room In the Near future.
An enthusiastic five stars for the folks at Spokane Overstock. Every interaction, from a phone call, to the in-store conversation, to the delivery of our mattress was wonderful. Kind, cordial, customer-oriented staff that help to educate you on their products in an effort to determine if they have something that can fit your needs.We got a great price on the two mattresses we bought, had very positive interactions with their staff, and will most definitely be back when were in need of a mattress again.Thank you, Spokane Overstock!!
Ryan is great!! Just got my new chair love it!!
Would recommend everyone make Spokane Overstock your first stop for your next furniture purchase! The prices are unbeatable- we saved $800 on the same mattress set here from what we would have paid at the big dept store, and it was delivered same day! The service was great, straight forward, and an easy process.
We moved here from out of state and needed a sofa. We bought one from a super helpful person by the name of Brad. We got it home and I could not sit on the couch for more than a couple minutes at a time without it killing my back. The angle was all wrong or something. Well, I knew I couldnt return it, so I thought I was stuck with this couch. As it turns out, Nathan was extremely kind and said he would work with me by doing an exchange. The whole exchange was flawless! Brad was the one helping us out again and everyone was super nice and helpful! I would definitely recommend Spokane Overstock!
Great experience! Robert was very helpful in helping me find the right couch for my family. Very happy with the price and next day delivery as well.
I couldnt be more impressed with the level of service and pricing from Spokane Overstock! I recently purchased a new $4000 mattress for only $650!! I spent almost 3 months shopping different brands and stores and was blown away by their pricing and level of customer service! I really thought it was too good to be true until I received my new bed, unbelievable!If you are looking for an amazing bed at an amazing price you are missing out if you dont check out Spokane Overstock!
While searching for an adjustable bed, I came across Spokane Overstock who had a great selection of adjustable beds I could afford. Thomas and Trevor took the time to answer my questions. The were both knowledgeable and helpful to the extent I purchased an adjustable frame and mattress. They delivered them the next day set it up and, made sure I knew how it operated. They have a treasure trove of other merchandise also reasonably priced. They are worth checking out online and at their division store.
They were extremely nice and knowledgeable, there was absolutely no pressure to make a purchase! Upon quick delivery they were very respectful by not wearing shoes on my carpet, and were very friendly and got it set up right away. The prices were great and so was the staff! I would definitely recommend Spokane Overstock!
The staff are very attententive even though they were super busy that day.I dont particularly sold on their products but their customer service is excellent. Highly recommended place for people who are just starting.
Super helpful sales people. Not irritating or pushy, laid back environment. Some unique furniture styles. Both of the mattresses we purchased are great quality for a very reasonable price. We are officially pleaded with our furniture, matresses & experience!
Great experience and friendly staff. Not ur typical furniture sales feeling. Tee and Jason did great. Was willing to provide a sale price despite it being a few days past the end of the sale.Only wish they were already stocking new bed sets (they should be in the next few months). If so I would have likely bought that as well.Plan on returning for future purchases.
Robert was a great help! I love my new sofa, its just perfect! Great stock of furniture very nice salesman, prompt service and delivery, my delivery drivers were extremely polite as well. Thanks a bunch guys I will purchase from you again!
Scott my salesman went above and beyond for us! There were payment problems and he worked hard to solve them! He is great the life seat is amazing and very cuddle worthy for this newlywed couple! Thanks so much Scott!
Spokane Overstock (both stores) are amazing. Jason K has always taken EXCEPTIONAL care of us and everyone we send there! All of the employees go out of their way to ensure you find the right mattress, or whatever it is youre looking for. Their prices cannot be beat. I took my dad there (and I dont refer my dad ANYWHERE unless I trust the place implicitly) so he could purchase a bed. This was the first bed he purchased on his own in 57 years! The salesman was so nice. He wanted to make sure my dad had the right fit mattress for him so he spent probably 2 hours pulling mattresses down and finding the perfect one. He never acted rude, or irritated or like we were wasting his time at all! My dad left with a great Mattress set that day. They recently helped us with a sectional we purchased there. It wasnt sitting right and the microfiber wasnt looking right and Jason K worked his butt off to make things right. Hes even on the look out for a King head board for me, and he knows how specific (a.k.a. Picky) I am so hes trying to find just the right one! I LOVE THIS PLACE AND THESE GUYS ARE THE BOMB-DIGGITY!! 😘❤️😘
Amazing prices and amazing service! Robert was outstanding and very helpful. Service was never pushy or overbearing, just there if we had questions. Will purchase from again.
They had a wide variety of beds to choose from and VERY reasonably price. Tee our sales associate was very professional. I would recommend Spokane Overstock to anyone looking for a mattress.Thank you for helping us. We look forward to delivery on Tuesday.Thanks Tee,Fink family
This place is amazing! Just bought a new couch and Deroice Solomon and his manager Jason made it so efficient and easy! Thank you so much! Couldnt be happier!
Amazing deals, great service & lots of variety. Can’t beat the delivery price!
Went in for a couch and came out with a couch and a new mattress! Had a wonderful buying experience with Thomas :) when it was delivered Dustin the mover was short handed but you couldnt tell the difference he worked twice as hard, all the way up my 3 story apartment! Thank you so much spokane overstock I have already recommended you guys to 3 friends :)
Well I needed a firmer memory foam mattress. I couldnt find a great deal online, so I looked at Sears. The mattress I wanted was $1,800. So I tried this place and they had the same bed, just the previous year model for only $650. I couldnt pass up the deal. Thanks again, guys! Great service, professional, and friendly. The kind of people I like giving business to. We will definitely get our furniture from you when we are ready.
Good selection and quality. Great prices! Prompt friendly and professional delivery service! Will gladly shop again!
Stopped by on a friends recommendation. Nathan was super helpful and got me the perfect mattress. Not to mention the same mattress was twice the price anywhere else. Super happy with my purchase. Thank you Spokane Overstock!
My wife and I purchased a sectional from Jason at the Divison location in Spokane, WA. We had never been there before and our experience was very professional, genuine, quick and efficient. It didnt feel like a sales pitch at all. Once we made our decision all the way until it was all delivered there was constant communication with updates, and the delivery was a pleasant experience as well! We love our couch, its great quality, and we are very happy with our decision to purchase locally from Spokane Overstock!
I had a great experience at Wallaroo’s. Robert helped me pick out the perfect furniture for my office and he was wonderful to work with throughout the whole process. The delivery staff were great as well!
We had a great experience shopping for and receiving our couch from Spokane Overstock. Great selection and wonderful furniture. I highly recommend!
I went in to Spokane Overstock not quite sure what Id find - if anything - and was beyond pleasantly surprised. Like so many people, I was overdue for a new mattress because they can be cost prohibitive. Nathans knowledge and willingness to help was priceless. I got a MUCH nicer mattress for my budget. This purchase was life-changing. Thank you Nathan!!
Thank you so much for your help choosing a new sofa! Moving across country enough of a challenge without adding a miserable shopping experience to the mix. I didnt catch the name of the man who helped me (I think he was the owner???) but he made great suggestions and spent a lot of his time making sure I was happy with my new couch. I am! Thanks!!
Great staff, great furniture
Have been a customer of Overstock in the valley for a while. Always had positive experiences. This one has more mattresses and furniture than the other one. Definitely wouldnt buy a mattress or furniture anywhere else. Excellent customer service and pricing!
We bought a mattress and box springs the box springs werent in good condition and they came out to our house a replaced them for us with new ones. The worker was very polite and very helpful! Great customer service!
The staff is all incredibly helpful and friendly. They have great furniture at affordable prices, and the customer service is amazing. Thank you!
Worst experience ever. All I want is my money back and no one here can seem to do just that. I never took the chair out of the store but because I bought it and took it out of their inventory they need to take $100 to restock it. I think that’s ridiculous. Then I have been calling for 4 weeks now to get my money back and no one is competent to do so. Scott was supposed to call me three times. Obviously he doesn’t care about his customers. GREAT CUSTOMER SERVICE DUDE. Seriously not happy, maybe I should take this the legal direction.
Was closed during posted hours. Will shop elsewhere.
They have amazing selections for your home, such as beautiful couch sets. I would like to thank Deroice Solomon for showing us around and for your amazing customer service. So if anyone does decide to go here for your home furniture ask for Deroice you will not be disappointed.
We found a beautiful leather reclining sofa and loveseat set for an amazing price. These are new, not floor samples or something. The salesperson, Robert, was pleasant and helpful. Nice guy. The delivery people were also great. Cooper (lead delivery person) was very nice and even gave some attention to my 3 overly-friendly dogs! They called when promised and delivered when promised. The sofa and loveseat came in big boxes, with a bit of assembly required. Nothing much. They are perfect, and the price was lower than I ever would have expected! Highly recommend!
Ok. Seriously. I was amazed at the choices of quality mattresses. Less then half of the regular price. We bought a whole bedroom set for the normal price of a fancy king size mattress and box spring and got a top quality mattress set with it.
Robert was fantastic! He put up with our indecisiveness and gave us the literal best deal. We will be back for all our other furniture needs. Thanks for honest, kind, attentive service!
Great people, great service, good prices. Just really nice to work with. Highly recommend!
Horrible customer service his literal words were I dont have time to explain the differences between mattresses as he rolled his eyes. Id rather go spend more money somewhere else than give this man who clearly needs an attitude adjustment and a refreshment course on customer service one cent that I own.
Adrian and Adam were amazing and made sure our beds were put together the right way!!! They were very fast hard workers and kind and friendly they made sure we were happy with everything before they left!!!
James at the Sullivan store was very patient and helpful with us as we decided on which mattresses to buy. Selection was good and customer service was top notch!
Spokane Overstock exceeded my expectation. My delivery was the same day and the delivery person was extremely polite. Thank you. Great place to shop.
My delivery was handled very professionally and cheefully in heavy snow conditions by Jason Dennis and Dustin. They followed up on some items that I had concerns about the purchase items and are willing to correct them. Thank you.
Recently purchased a mattress at Spokane overstock. The staff was very nice and helped us pick out the perfect mattress for myself and my husband. Definitely would recommend to friends!
The manager at the division store was super helpful......... Great guy Deroice Solomon. God bless!!!
Robert helped us at the Division store, and was fabulous and funny....great customer service. Cooper and his sidekick delivered our new Spokane Overstock brand bed and it is exactly what we wanted and needed. The whole experience was fantastic!
Went there with daughter and ended up purchasing a mattress for myself. Love the bed. Great prices.
Customer service was amazing! Got a good deal on a matress and will come back if we need anything else.
Awesome furniture, quick and easy financing! Highly recommend Spokane Overstock
Great customer service, after hours and I was having a hard time setting my adjustable bases. Cooper called me and walked me through it over the phone.
Robert M. Did an awesome job helping me and my husband find a new couch for our first house! 10/10 would recommend
Pretty good but a lil pricey
DeRoice was so much help for my buddies and I looking for a dinning room table. Will be back for sure.
We are very pleased with our buying experience at Spokane Overstock. We love our living room set and couldnt leave without that Birds Nest Chair! Deroice Soloman helped us out, he was very professional and helpful. Would definitely recommend this place if in the market for furniture. Thank you Deroice and Spokane Overstock!
My family and I went in to get a chair, the guy inside didnt even acknowledge us for over 30 minutes. Didnt say hi or anything. By the time he even came over to help us I was ready to leave. Lost out on a sale by poor customer service. I get better customer service at wallmart.