Took time to help me figure out what I needed. Ordered in what they didnt have on hand, and it was there the following morning. Definitely recommend for quality parts.

As a typical woman, I know absolutely nothing about cars. These guys at Napa dont mind. The guy took all the time needed to get what I needed. My mean son sent me for oil. I guess hes not so mean because he did change it for me!

Knowledgeable, friendly, helpful. Would be 5 stars but they get too busy on the phones.

Theres a couple friendly people in here but not many. If you dont know the exact name of the part or tools youre looking for is pointless going here. Is it wrong when they ask if I need help, I want to just say no thank you, I know more than you lol. OReilly is a much better option just right down the road.

I really enjoy getting my truck parts at Napa Auto Parts. They usually always have exactly what I need.

My bro works here and Im thoroughly impressed by the amount of knowledge these guys have!5/5

I called ahead to see if they had the part that I needed for my power window, Tony helped me on the phone and had the part ready for me when I showed up to pick it up. Very friendly and efficient service.

Nice service and nice people who work there

If you need a auto part and you want the right one, the first go around, napa is the place to go. Yeah, the other guys may have lower prices, but that comes with lower quality. Over the last 35 years of using napa as my main supplier of auto parts, I have only had 2 or 3 times where the parts were incorrect, vs the other guys, where almost everytime it is multiple trips caused by wrong parts. That and napa parts last longer, hands down. Thanks napa, for being good to your word years ago, one trip, thats all it takes.

I wasnt there today havent been there in several months

Great place for auto parts

They have what I need but sometimes I have to go to a different location to get it

Great service, decent prices would recommend for fast purchases

Buy parts here all the time, staff are friendly and very helpful

Good prices and great customer service

Amazing Presidents day sale! Got 78 piece socket set for only $36 and 10 piece set screwdriver set for $5! The employees are very helpful finding what you need and letting you know about further and future deals!

Very helpful employee who put my windshield wiper blades on.

Use to be helpful but lately can’t even figure anything out. Last few experiences were terrible turning into auto zone where they try to sell you parts that don’t even fit.

Friendly. Knowledgeable professionals. The only reason I am not giving a 5* is they seem to. bea bit above the competition on their pricing. Nothing bad about my experience or the staff... Theyre 5* all day!

Great service

The customer service is much better here than it was in the past.

Just needed some machine work, I know this is basic stuff but when you dont have the equipment its great to have a affordable, reliable service to go to...

Helped me find a perfect o-ring!

Best quality parts around here. Im not into replacing defective parts from the other places

Lots of good parts if you need i did

Very helpful employees. I always buy parts for my truck there.

The clerk came out and looked to see what i would need to fix my wiper hose. He went in and got the perfect piece of hose I didnt even need zip ties to tighten it. Thanks so much was a cheap fix.

Extremely helpful. Initially called and talked with Nelson about my questions and then spoke with him in store when we arrived. He was able to assist with parts we needed and got our part on the next truck to the store since they only had it at the warehouse. Very happy with our experience and the help they were able to provide for us.

Really like Napa no problems and no issues!!

Really helpful employees, easily located items, well stocked, and generally a simple and enjoyable experience whenever you might need something for your vehicle.

My dad decided to stop here after having a terrible experience with another car place to get a part for his truck. The assistant manager Brad was friendly, helpful, and provided excellent customer service. My dad was happy that he got the car part and his truck is running a lot better.

And by the way their Napa gold oil filters are one of the best made. If you care about your car use this filter.

These guys are always friendly and professional, as well as eager to assist. Always a pleasure to visit when I need automotive parts or accessories for my car.

Great staff and excellent customer service. The gentleman helped me find the coolant I needed and gave me instructions on how to fill it for my vehicle. Super happy with this location!

I happened to get a parts Tech that actually really help me find a reverse light socket for my car that is over 25 years old. Thanks to his personal experience with the subject its saved a lot of hassle, a much better experience that I got at the Crestline store. Its great to have an import guy on your staff, he deserves a raise for the outstanding customer service!

Just wanted to say a big thank you to Brad! I really appreciate your patience and understanding. When dealing with car issues and the stress that brings you were absolutely helpful and understanding.

Knowledgable staff

The very nicest people in there. I enjoyed shopping there. Nice accessible parking too

Been going there for years. They know cars and trucks better than most other parts stores. Highly recommended!

Always been good to me here after almost 20 years. Never a bad experience with the employees, machine shop included, since I started wrenching.

Horrible service. Went in pretty confident knowing my battery was dead. Had employee double check and was told the alternator was bad and was given no other advise or help. Was later stranded in Spokane with a car with a dead battery. Took about 15 min at a different auto parts store to change the battery. Problem solved.Usually I choose Napa over other auto parts stores but I was very let down by this location.

Great service !We will be repeat customers of this location.Brad went out of his way today for my husband. He sold him some good quality windshield wippers and he even went out in the cold to put them on my car for him.Brad made our day .Thank u

Knowledgeable counter staff. And the parts I need are available.

Thanks for all the help every time I come in.

Great friendly help. Always have what you need.

Nelson was helpful during a very tough situation. Good prices and they offer AAA discounts.

Best place in town for all items many cars. New or old are in need of. The friendly and knowledge staff can get you the right part for your vehicle.

Napa is always great. Love these guys! Need some NGK plugs for the 2016 Wrx

Great place for parts

Good service

Excellent staff, very kind people. They went out of their way to help me change my cars oil.

Didnt have the part I needed in a hurry and they called the competition to get it for me. Way super cool.

Great service always helpful Rick does a good job

They are always helpful when ever I have questions

Spendy but knowledgable. They always have the part I need

Good service and prices not bad

Awesome customer service, thanks for all your help Scott.

Napa always has the items I need and always eager to help me.

Very knowledgeable employee John sent me the right direction for Canadian Ford fiesta mk7 auto parts. Is imported from Europe and not everything is the same as standard US built mk7. Thank you Napa!

We were trying to determine why out headlamp wouldnt work, it was operator error but the kid that came out didnt even realize either way that we were trying to replace the low beam with a high beam bulb he recommend fuses lol

I cant say enough good things about this Napa location. I needed a new windshield wiper, and I didnt know hiw to fix it, and I couldnt afford to have it installed for me. So I went to Napa hoping for the best. Not only was it a great price but they installed it for me for free! Thank you Napa, and more importantly thank you to Brad! The Napa employee who helped me.

Another great Napa, with experienced professionals to help ya. Thanks.

Fast friendly service good quality parts

Nelson was awesome! Super savvy and efficient with my not-so-straightforward problem concerning my battery wiring. He and the team saved the day.

Very helpful and spent the time to make sure we got it correct!

They were great had everything to get my job done .

My truck was down for the count until I got the parts that I needed for a good price. The staff was both quick and helpful.

Napa is the only place to go if youre the typical weekend warrior. The staff is always helpful

Love Napa.always has the parts I need. I have an older car.

My favorite Napa in Spokane. There is one guy in there that is always very helpful and will go out of his way to help find solutions.

AlwYs ready to help the team is great

Great guys. Always nice to deal with

Good parts for all our vehicles. Slow service but worth the wait

They didnt have what I needed. There was absolutely no help available and the line was too the door.

The staff member who helped me was eager and knowledgeable, which made my visit pleasant.

Like the store, but was disappointed when they wouldnt loan me their code reader.

Outstanding service and great prices!!

Great place! Awesome employees.

I like this Napa location. The manager that helped me was awesome; I didnt even realize he was a manager until I looked at the name tag.

We a very pleased with their sale, good place nice people

Clean, good customer service

Great help and all the guys were very nice.

Best Napa staff they have in spokane

Very helpful Good service and advise.

Can always get what I need and very knowledgeable help

Good napa good staff

Always helpful.

Very nice and helpful

After market parts at a high price.But thy usually have what you need or can get it in one day.

Ignored until. Bothered a clerk, on the phone

They treat you like family.

Very helpful new battery for my truck.

Knowledgeable staff to help diagnose car problems

Lots of parts in stock and helpful staff

Very helpful

Napa and its employees are very helpfu l

Good supply of LED bulbs

If all fails I can get it there but at a higher price

Great customer service

Great people and amazing prices on paint!