Pretty clean and polite associates like theyd rather be anywhere in the world there. And their dog was just not what I expected from seeing the signs at the front of the store. And the products in merchandising were completely over price even if clearance rack had items early 50 and 70% off Elmora still Morris like $104. Terrible terrible will never go back.

How does this place stay in business? I dont see how anybody could think this place has good prices evidently youve never shopped anywhere else. Went across the street to Shoe Show and got the same exact pair of shoes that I was looking at here for half the price. Did not see a single pair of shoes that was less than $110. Unless you have a preferred customer card then there was very few shoes that you got deals on after getting the card. If you think GB Shoes has great prices on shoes then evidently you voted for biden.

Real good shoes great selection they got what u need and good service

The customer service was off the charts here. During my time at GB I had at least 3 employees maybe 4 approach me and my girlfriend asking if we needed assistance. I wish more places would do this. I did feel like shoe stock was a little low but in todays world I shouldnt be surprised. I will be back.

I bought a pair of shoes. Sketchers. They have a great collection of shoes. I will be buying my shoes from there from now on. Really good prices

Wanted to buy shoes. I had no socks. I also had just had a pedicure so my toes were still wet.Asked if shoes could be purchased and taken home and tried on. Yes they were 50% off.I was told that the policy was no shoes could be returned unless they were full priced shoes!Not sure how they stay in business.I will not ever shop there again.

The Manager Louis Stoner was very understanding about a return and gave this lady veteran excellent Customer Service!

Found two pair of shoes, One at regular price, other, got 40 percent off. YEAH and check out girl really nice

Excellent customer service and selection and if you join the preferred customer program you get awesome deals!

Good selection of shoes. A little pricey.

What major store in a city the size of knoxville closes at 7 pm on a Friday evening? I drive several miles to see if they have the shoes I am looking for, and they’re closed! All the surrounding stores are open. If you want business you have to be open! There is a high volume of traffic all around. But I guess they don’t care to do business! Apparently they do the same thing on Saturdays. Some of us have jobs and like to shop in the evenings when we go out. This is my first and last attempt to give them any business. If you’re looking for shoes, I would look elsewhere.

Great selection and sale prices on clothing.

The Lady that helped me tried her best. Going above and beyond to find the shoe i asked for. Calling other stores and going on sketchers website. They dont make their arch support in my size. I just hated to drive to knoxville and leave empty handed.

Love their shoes and prices! Got some shoes today! I know we are supposed to wait on ourselves but this staff is great! They really helped me.

Friendly and available staff. Found the shoes I wanted at the perfect price.

Overpriced and no inventory wouldn’t recommend

Treating someone carrying a larger purse as a thief, asked to leave my purse at the counter, absolutely will not get my business. Zero stars

Great place to buy shoes, large selection of name brands, have some clothing lines, and accessories always, helpful staff, and great prices. See Lance, he has been there since the store opened and is there every time we go.

Had everything we needed from boots to heels my little girl found the perfect light ups so all masked and clean.

Would be great if they didnt act like you was going to steal there shoes . Had two employees watch me the whole time I was in there store trying on shoes. Want be back .

Selection was horrible to be such a large store. Absolutely nothing in my size. No offer of any assistance but when I was leaving about 10 minutes prior to closing they wasted no time to lock the door behind me.

Good selection and good service.

In my opinion you can find them shoes cheaper elsewhere

First time I had been in this store, and I loved it.

Great selection, and shoes are out on the aisles so you can easily find what you want, see the sizes they have out on the aisles, and try them on without having to wait. They can also order your size for you if needed.

Good quality stuff

I always buy my shoe there as they as they have my size and good selection. Sale prices make them worth it

The staff was attentive and available to help with search for purchasing .

Always very friendly staff and great selection. Found a nice pair of Keens for my 11 yr. old for half price, regularly 80 dollars. Usually our go to place for shoes anymore.

Great Place For Women..The Guy Working There Was Very Professional..

Great place

The staff are very friendly and there are plenty of options.

This place is great. You can find deals like never before. Converse are the cheapest they have ever been. There are deals on top of deals. I love to shop here and I get all my shoes from here.

We have purchased a large amount of shoes at the Clinton Hwy store for our organization that provides free shoes for children. The manager and his employees are fabulous! The store is clean, well stocked, and Mr. Stoner and his team are so helpful. The quality and prices of the shoes are first-rate. I cannot make enough positive comments about this store and manager.

Lewis Stoner and his crew are all fantastic! I absolutely love this store! The quality of their shoes and clothing is awesome. I would definitely recommend this store!

This is truly a great shoe store. Our son is growing fast and they have a great selection of shoes in his size (12-13). Even some nice clothes. We were able to get shoes for my wife and my self, our son and 3 grandchildren. All with a good selection and price.

Not much of a selection, high prices, hours for operation are wrong online.

Pretty good selection, has pretty good sales, helpful staff, and good atmosphere

Great selection great prices

Love this place, the staff is very friendly and helpful.

Great shoes, great prices! Friendly employees.

I was told by a friend that the prices here are super high, but I decided to try them out myself over the weekend. I was pleasantly surprised! I found a pair of tall boots for $19.99, and there were PLENTY to choose from!The store does have a preferred card, just like those cards at the grocery stores - not a credit card but you get discounts for using it. The regular prices are definitely astronomical, but the discount card prices are incredible (50-75% less in most cases).I also loved their selection! They had tons of shoes in every category for women - boots, sandals, shoes, sneakers...this will definitely be my new go-to store!Also, the employees were very nice and very helpful.The only con was that there werent many preferred prices on mens footwear, so my fiance didnt even try anything on. Plus, we felt the mens styles somewhat limited, at least compared to the womens. I only glanced at kids sneakers and found them on par with our local Shoe Show prices, so that was good as well.I definitely recommend checking them out!

Im never disappointed when I go in the store

First time in the store, very friendly associates! Nice store and really good prices!

I loved the selection of winter style shoes for women, but I didnt have any luck finding shoes for my 4 year old. Slim pickings for anything in his size. But I did find some unbelievable boots for myself! Very nice staff.

Let me tell you, I came in the other day looking for shoes, and instead I found a life long friendship. I had the privilege of receiving help from Noah Keefer and G. These young men were so helpful, I do not think Ill ever need to buy another pair of shoes again. They most deserve raises. 10/10 establishment BUT ONLY because of these men.

50,00 pair of shoes yet hardly any dress shors!

Great selection of quality, branded shoes. The staff is friendly and eager to assist. I typically find my size at a great price (especially if they have a coupon!)

Good selection of shoes, but they are not cheap. Just remember to bring your coupon and you will get a great deal!

They have good shoes but some are a little pricey but sometimes have good sales and good customer service always willing to help

Found what we needed good selection large aisle clean store pleasant staff

It was awesome! Got a pair of Asics and pair of New balance for under forty dollars! Thank you GB shoes 😁

Great selection on quality shoes.The staff is helpful and eager to please.The prices are less than department and specialty shoes stores.If you are looking for quality and low prices this is your best choice.

Large selection. I was able to quickly find kids shoes.

I did not have a great experience here. I know there were employees there but I never had one speak to me, that doesnt really bother me all that much, but when they are charging rather high prices they need to rely more on their customer service to make an impact. They had a wide variety, but as I stated previously the prices all seemed really high. For some this may be a great store and have great experiences, but for me the whole visit was just meh.

Friendly, value and quality for my money, CLEANEST RESTROOMS EVER!!!!!!¡!!

Changed their hours to less than what my bank stays open. Now I cant shop there. I actually work more than theyre even open. Sad.

Found my shoes staff went above and beyond to help me! Cashier was awesome and very helpful even made sure I had a GB Shoes card so I could save money. Ill definitely be going back

Great place to shop for shoes and clothes! Very helpful!

Some good deals but dressing rooms are dark!

Walked all the way through the store and was never greeted. The shoes seemed to be geared more for the higher class, didnt find anything appealing to my taste. Overall I feel the place had a snooty vibe to it.

Love going to GB Shoes. They always have a wide selection of shoes and even some boutique cloth items. They carry higher-end brands such as Merrill and Birkenstock.

Awful went looking for tennis shoes for my kid for a trip absolutely no customer service whatsoever... poor selection and the store is a disorganized mess. Why is this store in business?

They have great shoes...a little pricey

Nice store. And they have a nice selection. But they cant fit me in shoes that I wanted.

Very friendly and helpful.

I wish I rembered the managers name she was extremely helpful in helping me pick out the best sandals and hiking shoes for my trip out west.

Very easy to get what you need and without a hassle

The manager Matt is extremely rude and you will pay 2 times the price. The shoe store in Turkey Creek is cheaper and the employees are much nicer. I will never buy from GB again. They suck. They also only have a few sizes of MOST shoes. Some only had size 10 and size 6. I checked back and still no other sizes in that shoe.

Excellent very good deal, good prices and very good service,

Bought a pair of Clarks dress shoes for $60 and theyre the most comfortable pair of dress shoes Ive ever owned.

GB Shoes is great, they have a good variety and top brands and they have really good sales.

You can get Amazing shoes here for super cheap.

Alpt of good selections, however could use more wide selections of sandals!

Great prices, Great selection, both men and womens shoes

Good variety of styles ..fair prices..clean and neat store..

Nice selection, helpful staff.

Great prices an very friendly staff

Nice, quiet place to find shoes ... everything from flats, to heels, to boots. Nice return policy.

Big shoe store, they have a big selection. Good prices, and a rewards card.

They had a good sale on Columbia stuff.

Great selection and prices.

Good shoes nice workers to help you

That is exactly what we went for reasonably priced

The website says open..been there 3 times to closed store...drove 40 miles to drive back home

About 90% of my shoes here wonderful place great coupons friendly staff

One of my favorite shoe stores! I always find a good deal there.

Decent selection, nice workers, but they lack sizes

Large selection of shoes. But they didnt have any size 7,8 or 81/2 sizes. Which are the typical size.

Have a good selection but pricey

Definitely get a Preferred Customer Card in order to get the best prices .

Fair prices great deals. $$

Located by Callahan Road. Easy access and parking. Great selection of shoes.

Always have my size. Good prices!

Always amazing.buy all my boots here

Found an extra wide in the perfect shoe!

Great selection and price.

Great selections, shoes in excellent condition. Priced reasonable.

Large selection of shoes but if you dont know what you want or need good luck though friendly, the store was sparcely staffed

Great the workers are super helpful and kind!