ADAM VAUGHT WAS AMAZING!!! He was knowledgeable and answered all of my questions. GRADE A customer service!!! I walked in looked at the unit and signed up it was that easy. Place is very clean and looks like they really take care of the facility! Good job Extra Space Storage!!

Definitely recommend this location. Adam the store manager helped me get a unit fast and answered all my questions.

Had a space reserved but when we arrived, we realized the unit wasnt going to work for us. Spoke with Adam and he was able to immediately get us a unit that was perfect! Great location, great staff, easy access to the units and extremely clean.

Adam is exceptional to work with. He is very responsive and customer centric. He is professional and pleasant To deal with and takes the time to assist wherever possible. Adam is the kind of customer service rep we all value.

Friendly staff . Clean facility. Adam helped me check in as a new customer storing a ski boat. Adam showed me the facility and my assigned parking spot. He was considerate about access to the parking spot and mentioned he would try to resolve any issues if they came up. Great customer service

We have had a unit at extra space for years now, they have been terrific to work with and keep the place so nice. Adam just helped me out with an issue and he resolved it to my satisfaction in a couple of hours! Highly recommend ExtraSpace Storage in Southlake

I have had my things stored here for 7 years. The staff are always very nice and helpful. Great protection and great location. The price of storage as gone up so much but they are not any more expensive than anywhere else. Location, location, location and that is what is most important next to security which is great.

Since Adam has been at this facility its been a great pleasure to be there. He is always friendly, professional, and helpful. We always leave there with a great feeling after every encounter with him. Works for us! :)

Clean, nice facility. The manager, Adam, is very helpful and accommodating!

Everything went smoothly. Adam (the store manager) called me promptly to finish setting up my account with Extra Space and he was very knowledgeable about the amenities, structure, and pricing — answering all the questions I had about the unit. It only took 12 minutes to get everything set up. I highly recommend this company. The website and service make it very easy and convenient to do business.

Moving can be stressful and time consuming. But we were in and out of Extra Storage in under 10 minutes with all our supplies. And unlike other facilities, I was shocked how spotless and clean this place was! Adam was friendly and helpful. You can move with ease here.

Wow - easy, seamless transaction. This is not self storage from years past where you have to go in, wait in a smoky lobby and sign paperwork galore - I did it over the phone and online and had my perfect storage space in minutes. Highly recommend. Great, convenient location as well, and competitively priced.

Adam gets 5 Stars!!!! He was perfectly friendly and extremely patient with ALL my questions! Thank you, Adam. - Cindy

It was really easy to get the information I needed online about the storage facility. I loved their graphics that help visualize what can fit in each size of unit. Adam helped me with any questions I had and made it really easy to get signed up.

Very nice and quick. No waiting. Perfect deal. Adam helped me out a lot.

The management of this facility is OUTSTANDING! Pete worked with me and explained everything in detail, including the entire moving out process. I highly recommend this facility! 😊

Great experience. Facility is clean and secure, with professional management. Pete made the process quick and painless. Highly recommend.

Pete gave us a tour of the facility. He is very knowledgeable about the property. Very clean, well kept, and secure. . Didn’t end up renting because what we needed wasn’t available.

Had a great experience with this company, prompt and very helpful customer service from Pete here. I’d recommend this company and especially Pete to anyone who’s looking to do business.

Adam was amazingly helpful and friendly! Really great service

Adam and Pete provided extraordinary service to getting the storage unit set up and through-out the delivery of property from out of state was so very helpful. Relocation is complex they they helped very much with the logistics. These two are very much appreciated by all!!

Pete was very helpful. He made the process enjoyable and easy :)

I was having issues with my door/lock on both sides of our storage and Adam caught came to the rescue. He got me a new lock very quickly and all smiles. Thank you so much. Without his help, I would have to leave with my doors not secured.

I have worked with this company for a few years now in storing my items from a big move. The location is always very well maintained, and the staff always has a friendly and helpful attitude. I would highly recommend Extra Space Storage if you are looking for a good place to store your stuff!

Love how clean the units are! Pete is also super friendly! 10/10

The staff was always friendly and accommodating and the facility clean. During the infamous 2021 freeze, they ensured the facility was secure and dry. Would highly recommend!

Adam and Pete were amazing helping me get a storage unit.

Adam was great! I’ve never used a storage unit before and he anticipated several of my questions and helped me think through some decisions that made my experience go smoothly. Thanks, Adam!

Great location and service. Highly recommended.

Adam was so nice and professional! Would highly recommend!!

Easy..Peasy..rental and excellent rates at a great Location! You couldnt ask for more.

Adam’s a great guy, helped us alot

Loved my experience! Pete is the best around!

Setting up my account as well as the process leading up to it has all been really fast and informative, the representative that assisted me was Adam and he contacted me to review my request, ensured i knew all of the offers they had available that suit my needs and provided me with all the information i needed, i dont usually leave reviews but the knowledge and professionalism provided in the assistance that i was provided compelled me to follow up my call with a fitting review.

Excellent customer serviceExcellent accommodationsBy far the best storage facility

We needed to find a place to begin our move as we downsize. This location is close and very convenient access times. Facilities clean and secure. Thankful for Pete Mancini for his extra help today.

Great experience with Adam and Pete! Would recommend this place for anybody who is moving! Theyre fast and friendly.

Great service and clean storage units. All around great place to store your items!

The facility is very clean and secure. Access is easy with several doors to the inside facilities and wide halls to accomodate larger items. Adam was immediately available to show us where our storage unit was and answer any questions we had.

Great service and great experience!

Long time storage customer who was just able to be done with everything. Sage and hospitable!

Can’t give them zero because it doesn’t let me. Came to my climate control unit to find mold on my chairs and paintings. Spent less than an hour there and they turn off the AC letting it get hot and humid! Will start looking for a place that actually has climate control.

Always very accommodating and customer service oriented . Adam was great!

Top notch facility! Adam made everything so easy and the process was seamless.

Adam was so helpful and professional and it was such an easy experience renting a storage space. Would highly recommend Adam with Extra Space Storage

My stay with Extra Space was great! Adam was very helpful and made sure my move in (and move out) went smoothly!

Adam was such a friendly, polite and helpful young man. He greeted us with a smile as we walked in the door and was such a pleasure to work with. Thanks for for help Adam! Cindy

Adam was great, exellent service.

I really like the service at this location! Adam Vaught has been amazing! Really nice, helpful and resourceful:)

I love Extra Space Ive used them in multiple locations and theyre always the same and always great

Great storage facility. Adam and Pete are great to work with. This location is organized, clean and secure.

Pete was awesome. Got me a storage unit in an hour with gate access keys and first month FREE. Very efficient reliable. Best part it was all wrapped up with a click of a button electronically. Good storage space very organized highly recommend

Great service. Quick set up in my unit. Thank you for your help Adam.

Incredibly easy to access at all times and fantastic staff running the facility

It was a pleasure working with Adam. Def going to continue doing business here.

The place is super clean the prices are great. And the employee who was working was super helpful in explaining everything and getting me all set up with the unit. XD

Absolutely the best customer service I have ever encountered! Highly recommend Extra Space Storage if youre in need of somewhere to safely keep your things. The staff was very friendly and knowledgeable.

Adam was extremely helpful, friendly and efficient. This was by far the best experience I’ve had in arranging climate control storage on a very short notice! I highly recommend Adam and Extra Storage in Southlake Tx.

Mr. Pete was absolutely amazing. The whole process took less than 10 minutes. I now have the unit I wanted. Thank you Mr. Pete for working so hard and being so amazingly helpful. You are a GEM. This was the easiest phone call I’ve had all month. Moving is difficult so having someone be so professional and helpful is a real blessing. Thank you again.

Adam made everything about signing up easy.

Extremely great service and clean storage unit. I rented this unit stress free no hassle and when I arrived everything was laid out so perfect Adam was so nice and welcoming over the phone. Over all great place.

I needed a spot to store my camper and was lucky enough to get a spot here. The entire process was very quick and painless and Adam was very professional and explained everything in great detail. I feel very comfortable knowing Im leaving my camper in good hands when Im not using it.

Great facility and location, with excellent customer service. I reserved my unit online Sunday evening and had a call from Adam at the front desk first thing Monday morning that my lock and keys were ready and waiting. The storage unit was clean, dry, and in great condition - definitely staying put at this facility.

I had a GREAT experience with Eric at Extra Storage. First, everything is so clean. Second, Eric is very friendly and accommodating. He explained everything to me about the availability of the units. He took me to see the unit and told me the difference in sizes and prices. Eric was knowledgeable about all of the specials and he made sure to give me the one that had the greatest benefit for me. I would HIGHLY recommend this facility. It is perfect for those who are looking for a great storage experience.

Great first time storage experience with Pete and Adam. Super friendly and honest people. Provided recommendations for me to get the best value. Easy to communicate with and my unit was set up for me to enter while the office was closed.

Great price, friendly assistant manager, clean facility.

Shout out to Adam at the Southlake location! Thanks for great customer service!

Pete was extremely helpful!

Very easy setup. All commitments met. Clean space. Adam was great and very efficient. I highly recommend this facility in Southlake.

Easiest set up! Everything electronic. Clean facility!

Extra space storage in Southlake is the best. All the guys working there are so helpful. Pete and Adam were very helpful with the units I needed. Very professional, caring, attentive to my needs. .

The staff is extremely nice and helpful and the property was very well maintained. I highly reccomend!

Another great experience here! Pete went above and beyond to help me get exactly what I needed. Great service!

I have used storage before. This place is very clean. Pete was the most professional storage person I have ever had the pleasure of doing business with.

Looked at several storage facilities for our short term storage needs and Extra Space had a great special running, so I took advantage of the large storage space they had available. Weve been very happy with the service, friendly staff, and facilities Extra Space has to offer.

Adam and this location are easy to work with and friendly! Thanks for the help!

Pete was awesome!! Lost my keys to my unit and he was exactly the help I needed, even on his lunch break!

Adam at Extra Space noticed I forgot to lock our unit and contacted me immediately. Great service and a very clean and organized storage facility!

They were phenomenal. Went the extra mile to be sure I got the unit that would best suit my needs. I wish all service providers were as great as the people working here.

Lexa has unbelievable customer service skills I feel so at home when I came in here it was like the best experience of my life and the new trainee Ashley was phenomenal she took my payment over the phone and this is the best storage place that I’ve ever been to in my entire life.

In the past 20 years I have had to use storage a lot. And after trying several different companies, I ALWAYS got the very best treatment from Extra Space Storage. Today I actually work for one of their competitors. When I got to my new facility I shopped my competitors and I shopped 12-14 different ones. The ONLY storage company that greeted me by standing up and showed me the most professional kindness was Extra Space Storage. A big high to Eric for your sincere kindness and professionalism. Even while being employed by my amazing company, I still love how Extra Space Storage runs their business.

Love the new place! Josh was super helpful, professional and did an excellent job showing me around! It’s nice and clean! Love the surveillance cameras, makes me feel safe. Prices are great! Oh and the best part I got to ride the golf cart twice! 😇

Thank you for these people who response immediately and helping me the way to get there that day and they are so awesome and got the unit for me .and the place are so clean .

I worked with Pete and with Adam to get my storage needs all squared away. They were both helpful and patient and amazing! Fantastic experience.

Pete is fantastic! We outgrew our space and he called and helped find a solution! He was friendly and helpful.

Eric, the manager, is phenomenal! He was most helpful, friendly, and efficient. He keeps everything so clean. In fact, I never have been to a cleaner storage facility. I highly recommend Extra Space Storage because of Eric and how he manages the facility.

Great area and competitive pricing, but you cant beat the service the guys in the office give. Adam and Pete have been very helpful!!

This is such a lovely place. Clean facility and professional staff. Pete and Adam are terrific.

I have never experienced a more professional or accommodating representative as Eric. From the moment we inquired about a storage unit he assisted with our “wish list” to have a specific size unit in a particular building. In the end we not only rented one unit but have four. Extra Space storage is immaculate, safe and is perfect for a “home away from home” for our extra belongings. Our interest started with Eric, his patience and kindness is a standout to any company.

Eric and his team were super professional and helpful in getting things set up. The location is easily accessible and clean and feels very safe and secure! Highly recommend.

Superb customer service! Adam was very friendly and helpful!

Great customer service!!

Adam did a great job taking care of me! He went above and beyond in making sure I got the best possible outcome. Thank you Adam!

A satisfied customer saying, thanks Adam and thanks Extra Space Storage for the great service.

Pete was such a amazing and helpful employee he made our job so much easier and helped out a lot

I just renting a unit I was extremely scared and didn’t know what to expect but the guys the office were amazing friendly funny welcoming. Made me feel comfortable and right at home. Genuinely pleasant and caring

Very friendly and helpful, the grounds are always spot on making me feel safe when Im up there in the evenings.

Pete was very friendly and extremely helpful. I was able to do everything over the phone so I just went straight to my unit the day we brought stuff to store.

I can’t say enough about my experience when contacting this storage facility. I felt welcomed with the kindness, concern to meet my needs and professional attitude from the manager. The property is immaculately maintained, safe and secure. 👍🏼 GREAT PLACE TO STORE YOUR PERSONAL BELONGINGS!

Adam was great, super helpful and the nicest person I have dealt with all day!!