Look elsewhere. I paid nearly a thousand dollars to have some work done at my house. 2 mirrors and a shower door. The pricing was reasonable but the installers for the company tracked mud into the house, did not wear shoe covers or masks, smoked outside leaving butts, scratched my walls and tried to cover it with tape, dinged the drywall with the glass corners, one of the guys cut himself on the glass and got blood on my freshly painted walls, and generallydid a poor job on the metal frames. I sent pictures to James and still have not got a call back. Would not recommend.

The Glass Guru crew were professional from the initial estimate through the installation. They kept us apprised of their progress and provided plenty of advanced notice of installation times. The quality of their glass product is excellent.

Looked far and wide for a company to install a doggy door in our patio door. Glass Guru was the only one that actually replied and followed through with an estimate! They were professional and reasonably priced!

This is one of the most pleasant companies I have ever dealt with. My dog keeps pushing my screen out and Id given up trying to re-screen it myself. I called Glass Guru and there wasnt a soul I spoke to that wasnt friendly. I had a new screen made and i couldnt get it in correctly. They came out and fixed it. I was delighted. I wish I had written down the name of the guy that came out because he was so pleasant to work with. This is a great group!!!!

Excellent service! I had Hale Pet Door installed by Glass Guru of Southlake that required a custom cut piece of glass for my back door. Kyle and James are the GMs for this franchise location and they were amazing to work with. Another out of state Glass Guru installed a Hale Pet Door in our prior home and apparently when they installed it, they cut the dog door voiding the warranty and making it where I could reuse my door. So when I came to Texas and had Southlake Glass Guru install my dog door that I wasnt aware had been altered, they worked with incredible integrity, let me know someone had cut that door to install it in the prior piece of glass and that I needed a new door. If you know Hale Pet Door, they are the best dog doors out there and are not cheap ($500+). Kyle and James worked with me to explain to the other Glass Guru Franchise GM that installed the first dog door I bought that it was installed correctly and that Glass Guru should pay for a new dog door. These guys went to bat for me and got that other franchise to pay! Incredible service! They were communicative, professional, honesty, timely and genuinely care about providing the best customer experience as possible. Thank you Kyle and James!!!

Very professional all ways answer phone very easy to deal with

We received the best service. From initial estimate to follow-up to have the window trim adjusted, all our questions and concerns were immediately addressed. We are very happy with the quality of the windows we had replaced and highly recommend Glass Guru for their professional service.

Quality nice job but little overpriced.

Came in with a real ragged cut piece of class and asked them to make a new one with the same shape. The glass came out great! But was told on the phone by Rose that the mirror would be $20 with no taxes if I paid in cash. Which I didn’t and paid by card. The total came out to be $25 which wasn’t what she said and explained it was $5 extra because of the shape of the glass. Would of wish that she would of said that on the phone. And should of just changed $20 like she said. After pointing that out she then wanted to give me back the refund but I needed the glass so I just left it. What ever happened to the customer is always right? If you go here just be careful! They might say one thing but actually mean another. I will think about coming back in again.

A wonderful company to work with

The end result came out looking nice but found out severely overpriced. Would have purchased much more from them if I had found them to be somewhat competitive and the Ops mgr James to not have been such a hard sell and better with his communication.

Had to have new screen built. Guys knocked it out at fair price.

Replaced my mirror glass in less than a day and a good price too

Great service and workmanship with competitive pricing. Highly recommended.

Had custom glass door ordered for doggie door. Product delivered and installed as promised. Two techs sent over were polite and did a good job. They finished the job without any issues and left the product and warranty information with us. Did not realize the cost of custom cut glass but the door does look good. Thank you Glass Guru team.

Fantastic job! So polite & professional to work with, and respectful of the home & property the way they did their work with care. Results are amazing as well, but the service was above and beyond!

Terrific experience. We have used them several times. Relatively inexpensive for Window glass replacement. Very friendly and professional customer service. We wont go anywhere else for our glass needs.

Nice people. Fair prices.Installer was a no show during the two hour window (12 to 2pm) & called after 5, asking if he could come then, (which was not workable). The installer arrived on time the next day, installed the window, yet failed to clean up thoroughly, inside or out. I confirmed this by pulling out a 2cm shard from my bleeding right foot.

Kyle and his team replaced my homes windows and did an amazing job! He really stands behind his products. He took the time to inspect every window, accurately measure, ensure the replacements were exact, and have the installation done professionally and with amazing clean up afterwards! All our windows will be taken care of from Glass Guru Southlake and Kyle’s team! Thank you!!!

The Glass Guru did an amazing job replacing some windows for us! The process was quick and easy, and the staff was great to work with. Highly recommend!

Great people and honest. They work with you and your budget. I recommend

Kyle and Stephanie are top notch. Trustworthy. Fair. I would trust them to do any job for me.

Ive done a few jobs with Kyle and Stephanie and highly recommend them. Very nice and did a great job.

Customers please be advised that the Glass Guru of SOUTHLAKE is NOT KELLER ... Todd is not associated with SOUTHLAKE. We wish Southlake the best, but there is no association and this is a different business. Thank you for your support.

Very reliable, affordable and professional. I highly recommend Glass Guru.

Did not pay his contractors and lien was placed on our building in Old Town Keller.. AVOID

Rr

Great service, fair price and fast! Thank you!