Was allowed to get a prompt same day appointment for a potential detached retina. Received a thorough evaluation and confirmed the retina was still attached and did not require an emergency medical procedure. Very pleased with the urgency applied and the thoroughness of the evaluation of my eye.
So glad to find this glasses provider! Nice selection and much less expensive than the other Southlake provider I used previously. Staff is professional, friendly, and very helpful.
Nothing but sweet people at this place...they are professional and down to earth...
Highly recommend. Very friendly and professional staff. Did not have to wait to be seen by the Doctor and staff was awesome.
I was in and out in under an hour and the entire staff was very nice. They walked me through my insurance benefits and checked for a rebate for my contacts.
Safe, Fast, Friendly, Comfortable, Personal and Knowledgeable care was provided by all the staff at Marsh Eye Center !
I’m sad because I had a good experience with the doctor, but not the front desk. My glasses were supposed to be ready in 2 weeks and they weren’t. I moved states and they made me pay a shipping fee instead of taking care of it. Not good business in my opinion when something is supposed to be ready and it’s not and then they make you pay for it…. Disappointing.
Great doctors, great staff. Amy at the front desk is pretty great too!
My family has used Marsh for years - though my parents haven’t needed to go back since Marsh corrected their vision with LASIK 10 years ago. I was recently stopping through town and needed some assistance and they were AMAZING! I would certainly recommend Marsh to anyone who is looking for an amazing eye care team. Thank you guys!
Great staff and eye care professionals!
Fantastic office! Ive seen a few of their doctors and they have all been great. One of their techs, Trevor is amazing and hilarious! Wonderful experience all around!
Wrong charge in the account. Also they charge in insurance account. Very bad doctor in the office.
I was referred by a couple coworkers. I have been looking for a really good eye doctor for awhile and when I heard my coworkers had an amazing experience I decided to give it a try. Im so glad I did!! Dr. Marsh is so great! She knew exactly what in needed to fix the issue I was having. From the time I walked in I was greeted by all 4 girls sitting in the front and I was called back and had the best customer service experience!! I am very pleased about this visit and look forward to returning in the future! I have already referred someone else!! Thank you so much for this great experience! You guys are all great!!!
It was my first time to visit Marsh Eye Center. What an extraordinary experience! Dr. Carol Ann Marsh made me feel right at home, took genuine care with my concerns, and spent as much time as we needed to get it right in one visit. The entire staff was kind, efficient and friendly! Nice office. HUGE eyewear selection.
Ive never needed glasses until now and Im also not great at picking fashionable items. Im pretty sure they realized this and I basically let them take over and pick glasses for me. They did an amazing job because I get nothing but compliments. Ive also noticed my eyes are far less strained at the end of the day and I dont get any more headaches!
Marsh Eye Center Helped us in every way possible. My son is getting the best eye care anyone could ask for. Highly recommended!! Got his eyes exam and glasses all in one visit. They are the best!! Greatest staff with first class service!! If you are looking for a place to get your eye exam and glasses, look no further. You will not be disappointed!!
Of all the medical professionals Ive been to Dr. Marshs office is exceptional! The entire staff is incredibly friendly and helpful. Dr.Marsh always makes you feel like you are his only patient, willing to take whatever time it takes to complete the exam. I cant recommend this practice enough!
I love the Marsh Eye Center. I have been seeing them for the last 3 years. The staff is so friendly, and remember who I am. Dr. Marsh is awesome. Very friendly and down to earth. And they have the best designer frames!!! Love, love, love them.
Ive been going to see Dr. Marsh for a few years now and Im always greeted with a friendly staff and given various options regarding the care of my eyes. Dr. Marsh takes the time to answer all my questions and I believe he genuinely cares for his patients. I highly recommend Dr. Marsh if you are in need of a great eye Doctor!
Dr. Marsh and the actual practitioners in their office are amazing! The attention I received was excellent and I felt very comfortable with them. They are a bit more expensive than other eye doctors, but that is to be expected in Southlake.Sadly, the same attention does not extend to their billing staff. After my appointment, the staff were very uncertain how to process our common eye insurance. It took three calls and a follow up visit to finally get the required rebate information promised by the doctor. I had to call and get a refund once I discovered they overcharged me for something my insurance explicitly covers. Finally, they gave me a quote for contacts, and I paid the extra amount my insurance didnt cover. Over a month later, I received a bill for even more money. Apparently THEY made an error but wanted to charge ME the difference. I did pay the difference, but this consistent lack of professionalism in their billing department has soured an otherwise positive office.
I have been going to Marsh Eye Center for 5 years...I love it..The staff is friendly, the service exceptional, the Doctors (both husband and wife) are competent and provide a thorough consultation and Melody is sublime..I have recommended Marsh eye center to friends and family and will not go anywhere else ...
Dr Marsh worked with me for over 4 months to find the right laser correction prescription for my eyes. He was very patient with me as a tried many different combinations of contacts to find the ideal correction factor. I never felt rushed nor did I feel like just another paying customer. The staff was always good with follow-up phone calls to verify appointments and Dr Marsh called me on a Sunday evening, 48 hrs after my laser surgery to see how I was doing. First Class Service.
I dont write reviews normally but this doctor went above and beyond to help me find the right pair on progressive lenses. It took me a minute but Ive never seen the level of energy and passion Dr. Branon Marsh has for his customers. He is impeccable and I will be a customer for life.
Dr.s Brannon and Carol Ann Marsh have been faithfully serving our family for several years. They take the time to truly assess our needs, make any needed adjustments, and follow up with each patient. They and their entire staff are professional and friendly. I highly recommend them to anyone looking for cutting edge optometry care.
I have been going to Marsh Eye Center for 12 years and would not go anywhere else. As my vision changes over the years the prescriptions are right the first time every time. The entire staff is well trained and accommodating, including when I come in to get frames back in shape that I have managed to squash!
The staff is very friendly and efficient. Dr. Brannon Marsh is very knowledgeable and takes his time with patients. My husband could not get an eye issue resolved prior to Dr. Marsh. Dr. Marsh corrected the problem on the first visit. Dr. Marsh is also very engaging with kids. We go to Dr. Marsh even though he is out of our eye care insurance network.
Dr. Branon Marsh always provides high quality eye exams to our whole family and does it with kindness and patience. He is very good with my children. He is thorough and is happy to answer any of their questions. We are so pleased to have found Marsh Eye Center and have made it our choice for optometry needs.
Dr. Branon Marsh of Marsh Eye Center is a quality individual and an excellent doctor. My family has used Marsh Eye Center for several years. Dr. Marsh and his staff are caring, friendly and knowledgeable. I would heartily recommend them to anyone. We are very blessed to have such wonderful eye care.
Great, professional staff. Dr. Branon Marsh is very thorough and fun to work with.The waiting area has been remodeled and looks great.Ive been coming here for 6+ years. Wouldnt go anywhere else.
Ive been going to the Marsh Eye Center for three years and all of my experiences have been fantastic. If you are looking for top quality eye care then look no further than Marsh Eye Center.Willy AshbrookKeller, TX
A great family practice. My wife and I both use them. I also brought my parents there. The doctors and staff are professional, personable and demonstrate a superior level of interest and concern regarding the health of your eyes.
I started wearing contacts and glasses at 18, and I am now 26. Every eye exam annually has been at a different eye center due to various reasons like moving, job, etc.I just left Marsh Eye Center today and was amazed how wonderful their staff treated me. I brought in an outside prescription, and I needed to purchase contacts and glasses (frame and lenses) today due to insurance expiration. They walked me through what my insurance covered, the different options with contacts and glasses, and the pricing if I chose one or the other for the insurance to cover. After I chose my frame and confirmed my lens prescription, they helped order them online for frame color and size. After that, they ordered my contacts, as well.I left Marsh Eye Center today blown away at how wonderful their customer service and candid nature was throughout the office. I will be returning here for all my eye care needs.In all it took me less than 30 minutes to go through all of this which is half the time it has taken at the 8+ other eye centers Ive been too. If youre looking for a new eye center home, Marsh Eye Center in Southlake, Tx is your place.
Amazing doctors and staff! Couldn’t ask for better service!
I love Dr. Marsh and his staff. We have beenot going to his office for a while now and they have always treated us so well. I recently had lasik and Dr. Marsh met me there and stayed by my side during the whole procedure. It made the experience so much easier and I was so glad he was there. I will never go to another eye doctor. They are amazing!
Excellent service. Very efficient and friendly. Only downside is a limited selection of frames.
Was with Dr. Thompson and Im so glad I found yall! He was great, and everyone was so friendly.
I have been going to Marsh Eye Center over 11 years and I have been satisfied with their great service since day one! Dr. Carol Marsh coordinated my Lasik procedure 10 years ago which went extremely well. I have continued to use their services on an annual basis for my check-ups. Dr. Branon Marsh took over my care when they started their family. Branon has been great and spends the time to explain everything about the tests. Last year I decided to get custom reading glasses. The optical staff helped me select a pair of Joe frames that have elicited nothing but great comments. What are you waiting for? Make an appointment!!
Excellent staff and doctor! Very convenient office hours!
Very professional and friendly team.