The ladies working there were extremely helpful!!! Tram and Jade were very patient with me while I was having issues with my Apple Pay! They went above and beyond to assist me get 2 watches that I fell in love with!! Their attitudes were great, again thank you so very much!!! We need more kind people like them!!!

Great

Just had a great experience here. I called first to see if they had the right size boot for an exchange - Jana handled the issue like a champ from phone call to visit and sending me out the door, bag in hand! Lovely people! BIG thanks

Be Aware!Yesterday, I was shopping at Michael Kors in Southlake, Tx. Not only did no one want to help me, they tried to charge me more for an item. The sales associate told me the bag was one price. When I said I would buy it, she came back and said she gave me the wrong price and added $100. I didn’t feel right and left. I looked on line and the bag was the price she originally quoted. No service and then higher price! If you go to the store in Southlake, Tx, be careful!

Very nice Michael Kors store. Nice selection of merchandise.

A young blonde woman went above and beyond to help me with an item. Not sure what her name is but she does a great job.

Great experience and service. Love my new bag and wallet!

Excellent customer service and the clothes are gorgeous.

I went into the store on Sunday, December 28th to return a pair of boots that unfortunately did not fit me. Wishing they had because they are a beautiful pair of boots (Stockard). Upon my return, I was notified since I had worn them they were not sure if I could exchange them or get a refund. I simply wanted to exchange it for something I could wear whether it was shoes, or anything else. In the process, I shared with them I had the boots on for maybe 2 hours at my house to see if I could wear them and now I was going to be stuck with a pair of boots that do not fit me and was told she wasnt sure what she could do because I had worn them.After taking pictures of the boots and giving her my contact information I have yet to have a call back from anyone. The store assistants have been wonderful all 5 times that I have called back but I have not heard from a manager or have had this issue resolved.This experience has been awful and frustrating. I simply wanted to exchange it for something I could use...after all my wonderful husband gave them to me as a Christmas gift and they have been sitting in a box waiting for a call to resolve this issue. This has been a very disappointing experience with a company I thought had quality items and service.

My gf loves her purse and wallet

Good service, sometimes good sales