user
Empire Rugs
1695 E Southlake Blvd, Southlake, TX 76092, United States
Appearance
Empire Rugs
Comments
Br
Review №1

Had a great experience here! The owner was so helpful and went out of his way to find us the perfect rug for an incredible price. Would highly recommend, beautiful quality!

St
Review №2

The rugs here are absolutely gorgeous and they have so many to choose from in just about any size you need. The owner is very nice and helpful as well and will take the time to stay with you until you find exactly what you want/need.

Br
Review №3

Go see Ben! He is the guy to offer excellent advice, incredible variety of standard and unique hand made rugs, unbeatable service, for a solid price.Cant say enough about how awesome the service is!

He
Review №4

Look no farther for excellent rugs at an excellent price. Ben, the owner, has a large inventory high quality hand-loomed rugs. There are traditional patterns and he also has his own designs. His prices cant be beat. Customer service is wonderful. It was a very pleasant shopping experience.

Al
Review №5

Having grown up around rugs, and recently buying a summer home in Texas, I was looking for a carpet store to make my home feel complete. Ben, the owner, guided through the whole rug curation process. I came in looking for 1-2 rugs, ended up buying 6. I have already recommended them to all my new friends here in Texas.

M
Review №6

I had a really hard time finding a rug for my home. I’m not really good at decorating or putting pieces together, but these guys found me the perfect rug in a matter of minutes! I showed them a picture of my living room with the furniture I had, mentioned the colors I was looking for and they found me the perfect one. I love it so much. I highly recommend this place! The service was phenomenal!

Ro
Review №7

Outstanding customer service! Ben was great. Fair pricing...now looking in home for where else we want swap out.....will not be long. Thank you Ben!

Ya
Review №8

Great staff and the owner is the best. Quality of rugs is exceptional and they have a very large variety of rugs in stock, you really don’t have to wait to get your rug, like in other places.

JW
Review №9

Ben at Empire Rugs in Southlake provided an outstanding product at a terrific price. Bens no-nonsense attitude is devoid of pretense. But he has an unmistakable passion for the art of rug making. Check out the one he designed himself, hanging on the back wall behind his desk. It is stunning, and who knew a rug could be so interesting?Anyway, Ben has lots to choose from, in all kinds of styles. There were 3 or 4 candidates for the living room we were looking to upgrade. One stood out, but we were worried it wouldnt look right in the actual spot at home. Ben let us take it home and try it out overnight! We were worried for nothing - it looked great!

Va
Review №10

I would like to highly recommend a fabulous rug store, Empire Rugs in Southlake—definitely worth the drive! We have been customers for many years and purchased many rugs from them. People are constantly asking where we get our rugs and are amazed at the quality AND the prices. These prices are without the middleman markup and the owner, Ben Shabahang, is a fountain of knowledge on rug quality, origin, material, history and room recommendations. He has actually talked me out of more expensive, larger rugs, because a smaller one would work better.The inventory has something for everyone—traditional to contemporary. While it is small store, he has an incredible inventory and he only buys quality.He is true to his word, and as honest as they come. (I have seen designers from around town as well as New York and Florida come into his store.) He is a hidden gem and a well kept secret. We cannot say enough good things about him!

Sa
Review №11

They have and amazing selection of authentic, quality rugs. The customer service is outstanding, and the staff are very knowledgeable, and willing to go the extra mile to get you the perfect rugs. Ben treated my brother as a friend, and made a lasting impression. Will recommend!

an
Review №12

Awesome customer service. Very beautiful rugs. It was a pleasure.

Li
Review №13

I was convinced quality customer service had died, but I found it is very well alive at at Empire Rugs! Had the best experience here! Found a beautiful modern oushak and in and out in 30 minutes! Honest, reliable, high-quality! I won’t ever buy a rug anywhere else!

Ga
Review №14

Great Quality Rugs and Great customer service! Very friendly. They really took care of us, worked with us, and gave us a good deal. They even offered to stage the rug for us before accepting payment. Thank you Ben and Sal! We will be referring you!

C
Review №15

Great service!! In addition, Ben was delightful to work with and so very knowledgeable.

ta
Review №16

Ben is phenomenal to work with! He met our needs and then some.

Jo
Review №17

Ive know the Empire folks for about 3 years. They have been consistent, very knowledgeable, with great high quality rugs, a helpful and FRIENDLY manner. Ive stopped by the store to just talk cars with Ben before. He has given me great advice, sold me quality rugs and I highly recommend him. Ive just move into a new house and need to confer with him about rugs I have, rugs I need etc. and Im positive he will help me get to where I want to be. Cant recommend them highly enough.5/14/17 - I just had the opportunity to work with Ben again at Empire. Another great experience. Very professional but friendly as well. Its always a pleasure being there. Ben and Empire are the best high end oriental & contemporary rug folks I’ve ever worked with. If I need a rug, I’ll be at Empire and nowhere else.

Ai
Review №18

Thanks to Ben and his team at Empire Rugs, I found the perfect rug for my living room! He was patient and most of all, he wanted me to be happy with my purchase. He focuses on building a relationship with his clients and puts the customer first. He went above and beyond my expectations to help me find the perfect size rug and the right style. I highly recommend visiting him at his store!

Ka
Review №19

WOW!!! Is all that needs be said. But here’s the back story. Went looking for a rug that my 2 year old could play on without being loud and 5 month old to learn to crawl without getting rug burn. In my mind soft ment thick but quickly the FANTASTIC, WONDERFUL, CARING owner Ben taught and informed me otherwise!! Ben asked us questions to get a feel of look, needs, the colors of our home....he became our very own personal designer (taking a photo of space can be very helpful too). He also informed us on the quality and back story of the rugs but it never felt like he was trying to sell us. It was just to make sure we got all our hopes and dreams!! And he did just that!! Have never been treated with so much care, respect or love in a professional setting! LOVE Empire Rugs love Mr. Ben!!

Ca
Review №20

I wanted a Round 8 rug and found Just What I Wanted at Empire Rugs! I had searched on line but not sure of quality and true colors. Ben was helpful and professional in every way. I highly Recommend Empire Rugs.

Su
Review №21

Wow! I wish I could give more than 5 stars to Ben. We had a great experience picking out a rug from among his many gorgeous pieces of art! I am thrilled with the service, quality and unique design of my rug. I definitely recommend this company. Thank you!

Ge
Review №22

Amazing place. Beautiful rugs, its elegant and clean. These are fine rugs and thats what you should expect when looking for a purchase here. The staff is extremely friendly and Ben (the owner) is a great guy. Highly recommend.

Bi
Review №23

If you are looking for the best selection of rugs in the DFW look no further then Empire Rugs. Ben is the easiest person to work with. He will help you find not only the perfect rug for your space but also the proper size, which is just as important.

Ha
Review №24

Go see Ben! After looking for rugs at other places, Empire Rugs had the highest quality selection at great prices. Ben was super helpful and explained the history of each type of rug for us to get a better understanding of what we were purchasing. Thank you Ben!

Ay
Review №25

Awesome owner, and beautiful area rugs.

Da
Review №26

Excellent selection and quality! Very happy with our rug and the assistance we received from Ben and his staff.

NJ
Review №27

I had been trying to find area rugs for my home for months. I found Empire Rugs online and saw over 100 reviews with 5 stars, so I decided to try there. I am so happy that I found this place! I was only purchasing 1 rug that day and I found it within 30 minutes! Ben and his team were amazing at helping me to find just the right rug..... very personable and absolutely no pressure. Also, their prices are good!

an
Review №28

Amazing!!!! Everything I read was what we experienced. He looked at a picture and we found a rug that worked and it looks great. Having been to several rug dealers in the past, this was easy.....not over priced (like everything in Southlake) Ben is a great person, passionate about his business and very helpful.

Ly
Review №29

I purchased two beautiful rugs from Empire. It was such an easy process, and they brought several to my home so I could see them in place. The two I decided on were beautiful and Im so pleased with everything.

Ed
Review №30

Great service, great prices. You wont be disappointed.

Ji
Review №31

Had an amazing experience here. The owner really knows his stuff. They waded through dozens of rugs for us until we found the perfect one.

De
Review №32

Ben helped me sort through several rugs to go under a piece of fine furniture. Was extraordinarily helpful and enthusiastic with and about his product. Even let me take a selection home to try out with no charge or down payment! Terrific experience! Would recommend to anyone looking for fine handmade exotic rugs or throws. Look them up!

Cl
Review №33

Great experience with Empire! Ben is very knowledgeable and was helpful finding the perfect rug for our foyer. Empire has a really great selection of unique rugs at all price points, styles, and sizes. Highly recommend.

Sa
Review №34

One of the greatest and strongest rug collections out there - I got introduced to them via Instagram, contacted them and from there everything went super smooth and amazing - Ben the Owner is an amazing knowledgeable person - super happy with my overall experience and will shop here again in the future - Keep up the amazing work Team Empire Rugs !!!

Am
Review №35

Ben is wonderful! Stopped into Empire Rugs to shop for the perfect piece from my new home and Ben made the process so easy and pleasant. Hes knowledgeable, friendly, and really took care of us! Definitely going back to him always!

Wa
Review №36

If you are in the market for a rug you need to come to this store. My wife and I stopped in after closing on our home and purchased the most exquisite rug. Ben took the time to explain the quality of the rugs as well as the how to care for them. I was so impressed that I am returning the hand tufted rugs that I purchased over the weekend and will have to absorb the restocking fee but it will be well worth it.Every time I look at our rug I will remember the pleasurable experience I had in selecting the rug for our home.You must stop in and take a look!

Jo
Review №37

We spent months looking for a dining room rug in furniture and big box stores but could never find anything we liked. We walked into Empire and after spending about an hour we found a rug we loved. The selection, quality and customer service were top notch.

An
Review №38

Great experience from start to finish! Ben and his staff were so friendly and patient as we searched for the perfect rug for our home. Top notch service, 5+stars, great price, purchase with ease of mind as Ben truly just wants you to be happy! Honestly, don’t waste your time anywhere else, you won’t be disappointed.

Mi
Review №39

Im so glad to drive over an hour to visit this store such a positive experience. Ben gave me a great education on Oriental Rugs. I enjoyed my shopping here. Most importantly, I feel comfortable they stand behind their product. Their inventory is big and he showed everything to me as I asked him .Im done with my shopping but I will send every one looking for Oriental Rug to you.Thank you Ben!

To
Review №40

These guys really understand customer service and they have exceeded our expectations in every way. It starts with Ben the owner and it spreads to the entire team. The selection of rugs which includes custom made rugs that you can design with Ben, is amazing. We settled on a beautiful high quality rug that was, (they say a great rug is an investment and we agree with that viewpoint), that was not cheap but priced like it was wholesale. We were extremely satisfied. They delivered and set up the rug same day, and the guys did a great job.About a month later we unfortunately had a roof leak, and wouldnt you know it, the leak happened on the most prominent part of the rug. Besides the ceiling and flooring being destroyed, the rug was stained and it made us absolutely sick. We brought the rug to Ben and he ended up getting the stains out and it was a huge relief.What we really appreciated besides getting the stain removed was Bens attitude and customer service. There was no guarantee he could get the stain out but it was how he engaged with us, his willingness, and how old fashioned customer service values are applied! We really appreciated it, so thank you Ben, its not everyday as a consumer that you get that level of service. We highly recommend Empire Rugs. Besides a great selection of rugs and value for your dollar you will be impressed with how they treat customers!Tom

Ta
Review №41

Ben is amazing so passionate and knowledgeable about rugs. I really enjoyed listening to him talk because you can really see the customer care his store offers and he takes care of his customers. I am in love the rug I got. I am proud to own a one of a kind item that has so much culture and history. I also love that nobody else will have my exact rug. I wanted something truely unique and his store offers that 100%.

L
Review №42

Ben is so helpful in identifying what your looking for. There is no pressure involved and the best is you can see the carpet in your homeBy being able to have different carpets brought to the house I ended with a beautiful carpet that I would never had thought to tryThank you

Mi
Review №43

Best rugs around and wonderful customer service! So much experience and true passion. Beautiful and one of a kind pieces of art. Haven’t seen another place like this.

Eu
Review №44

Best Oriental Rug experience we have ever had. Ben took the time and showed us a lot of rugs, as well and educated us on the different types, etc. My wife and I learned a lot; and as we were just looking, we ended up going home with a very nice rug. We will definitely be back to Empire! Thanks Ben!

Ca
Review №45

After months of searching for a rug for our dining room with zero luck I was nearly ready to give up. Then we found Empire Rugs & Ben. He saved the day! We found the perfect rug for the dining room AND another one for the living room! Ben is fantastic and his selection of one of a kind rugs cannot be beat! Looking forward to finding another great rug as we continue to decorate our new house. Stop looking for rugs other places...Empire Rugs is the best!

Gr
Review №46

We recently purchased 2 rugs from Ben at Empire Rugs. Customer service is excellent!! Ben assisted us to determine the proper rug size for our area plus the best design and color. He has a super eye for designs, and he really knows his rugs. Initially, we picked several rugs out at the store. The next day, he staged those rugs at my house, moving furniture for every rug. We are very happy with our rug purchases, and we are confident we will purchase our future rugs here! The quality and selection of rugs is the best in the Dallas metroplex and the best we have seen anywhere. Thank you, Thank you!!

La
Review №47

Fabulous rugs!! I found the best rug with a great price for my thanksgiving decor and I owe it all to Ben and his expert knowledge on size and color to fit my room just right. If you are looking for something unique with just the right style for the price I definitely recommend Empire Rugs.

Be
Review №48

Excellent store and service! I first visited 6 months ago and Empire cleaned all my existing rugs. The rugs came back when promised and looked very good. We went back this week and choose two new rugs for our home. Ben is extremely knowledgeable, the choice of rugs is excellent in both new and antique rugs, and the prices were spot on. Highly recommend for anyone in the market for a beautiful rug.

ca
Review №49

Today my husband and I purchased our second beautiful area rug from Empire Rugs in Southlake. Our first purchase from Empire was for our bedroom, which we found on our first visit. We have been looking for a 9 X 12 rug for our great room for several months. Thanks to the expertise of Ben, owner of Empire Rugs, we finally purchased one today and it is perfect. Now we have just one more for our eating area, and I am sure that Ben will find one that will be just right there as well.

Er
Review №50

Ben is the best! Awesome selection, customer service is unmatched. Looked at many rug places before finding Empire Rugs, then realized there’s no point in looking elsewhere. Love our new rug, and know we’ll be back for more.

Sa
Review №51

Excellent customer service. Price range is within budget. And good collection of rugs most of them are hand knotted. Will visit again in future.

Er
Review №52

We had a great experience. Customer service was great. Has a very personal and small town feel. price was also very good.

Gy
Review №53

Stopped in yesterday to look at rugs and met Ben and his wonderful staff! I was pleasantly surprised with the great service, incredible people, beautiful rugs and awesome prices! Went back today and purchased the 2 rugs that Ben showed me last night!It took Ben about 2 minutes and he knew what style and color combination I was going for and pulled the perfect rugs for me.If you are in the market for a rug....check out Empire Rugs. You wont be sorry!

Sa
Review №54

Walked in to Bens store one day and he immediately treated me like he has known me for years. I have recently purchased my 7th rug from him and have had the best experience with each rug. He is willing to go above and beyond to make sure I am satisfied with my purchase. Being a new mom and a wife to a Dallas Cowboys player, life gets hectic and Ben has made it super easy to find the perfect rug for each room in my house. I would highly recommend Empire Rugs!

Da
Review №55

Ben the owner deserves more than 5 stars. The experience my wife and I had here was amazing. We never felt pressured to buy anything. Bens passion for rugs and their story and the people who make them is immense. He truly cared about us, our likes and tastes, and even our two young boys. He helped us choose the rug for us and safest for our boys to play on. He gave us a real interaction, not a scripted one, not a sales man interaction. Just an honest and loving and a genuine person. Super respectful and caring. He won a customer for life. There is no better place to buy a rug.

Ra
Review №56

Great place to get educated and to make a purchase! They will take great care of you! Must go if looking for a one of a kind hand made rug. We love ours!

da
Review №57

My wife and I had a wonderful experience with Empire Rugs in Southlake. These people are very knowledgeable about their craft. They helpped us find the perfect rug. We could not be happier,Thank you Ben.

Ni
Review №58

What a great experience I had at Empire Rugs finding a rug for my family room at my new home! Weve been searching and looking around DFW as as well as online, and the personal service, knowledge and care that Ben took to help me find the perfect rug was what made all the difference! After being able to take home several rugs to try, I decided on a gorgeous antique rug -- and I would have never ended up with such a beautiful treasure had I not come across Ben! Thank you Ben for your patience and your care in helping us choose this piece for our new family room! We LOVE it! Thank you, too, for the care you took in mending the rug so well for us... even the pad is perfect and holds the rug in just the right way on our wood floors. Ill be back again!

Ro
Review №59

Go see Ben at Empire Rugs first! I got a top quaility traditional wool rug at half the price I had budgeted and expected to pay. They have good as new trade in rugs at drastically better prices than other rugs at other retailers. Friendly honest service!

Va
Review №60

This place is awesome... I am a very picky person and have high standards. Every single piece was creative and unique. Excellent customer service...If you are looking for excellence and uniqueness this is the place...

au
Review №61

You guys. this place and these people are so magical. I walked in to a rug store for the first time to people hand-threading their own rugs and the owner, Ben, greeted me as soon as i stepped in. He helped me through the whole process and gave a beautiful antique rug to me for an AMAZING price!!!

Ki
Review №62

We are a returning customer. Ben showed us wonderful customer service and gave us a great price for two beautiful rugs that look beautiful in our home. Highly recommended for anyone looking for beautiful quality rugs at an affordable price. Very satisfied and will return again soon. Thanks Ben. Great job!

El
Review №63

If you ever wanted a friend in the rug business, Ben at Shabahang Rugs is ready to be that friend. My wife Erica and I were rug novices until we met Ben. We made a good friend that day who could be trusted with our interior design and our pocketbook. We emerged from the experience wise and utterly happy with our purchases. We met Ben at his storefront and he showed us dozens of rugs until we pared it down to four exquisite choices. Ben and his assistant followed us home and we placed each to try them in the space, and the choice was tough, but the final product enhances the formal living and dining rooms in ways I never thought possible. If you want to take your very nice spaces to luxurious places, please call Ben.

Na
Review №64

While the quality & variety of rugs are both incredible, it is the knowledge & customer care that were absolutely superior.I had the pleasure of working with the staff at Empire today.They helped me figure out the size I needed, the colors that work best. They pulled out rug after rug after rug & patiently spread them out in the store for me while I pondered them. I asked if I might be able to see them in. Y living room. The response was instantly a Yes, of course & they brought a variety of rugs to my house to help me try them.I love the rug I purchased. The experience was 100% perfection,

Co
Review №65

WOW! Cant say enough about this place! Not only were the rugs absolutely gorgeous and intricately made, but the owner, Ben, was extremely attentive and passionate about his business and his products! I am a young newlywed that was given a budget for house decor. I came into Ben, explained my situation, and he did everything he could to give me the best deal possible. I walked out with the most perfect rug for my husbands office, and my mom even ordered a custom rug for herself! Ben is an excellent business owner who cares about his customers and cares about quality. I will be recommending Empire Rugs to anyone in the area.

Ra
Review №66

Ben was amazing!! He worked with us to find the right rugs for our new home. He showed us as many rugs as we wanted to see and was enthusiastic to tell us about each. His knowledge of the product was great, and we walked away knowing we had gotten the best product for our money. We would highly recommend Ben to anyone looking to purchase high quality rugs at a great price!

El
Review №67

Just purchased a rug for my home. Found exactly what I was looking for with Bens help and his associates. They helped me look through lots of rugs and narrow down my choices very quickly by listening to me about what I was looking for and my budget. A very positive experience. I look forward to telling family and friends about my new favorite rug resource.

Mi
Review №68

Wonderful selection of very high-quality rugs in breathtaking designs to suit any taste. Ben who owns the business has great skills at helping you decide which rug to choose and he offers good solid advice. We were able to take home the rug on approval to see it in our home overnight and worked with us on getting a showcase rug that really makes the room, and at a great price for the high quality workmanship.

Ma
Review №69

Ben is a great guys to work with. He made the process of buying rugs so easy for us that I would highly recommend him for anyone who want amazing rugs. He was very professional and easy going. I will get all my rugs from Ben for the whole house.

Li
Review №70

Ben and his staff were very friendly and helpful in educating us about rugs in general as well as our specific needs. We received excellent service and value with very reasonable pricing. We will return here for our future rug purchases!

Ay
Review №71

Customer service was great! Ben and his staff were very patient and helped us select the best rug to complement our floor and furniture. Quality rugs too!

Ry
Review №72

We were stopping by to check out some rugs and left with two beautiful rugs! Sal was very knowledgeable and educated us on the quality of hand knotted rugs. He was super patient and went thru each rug in the size we wanted. Because they get it wholesale, they were able to give us a fantastic price; and even gave us a discount. I would definitely recommend their rugs!

S
Review №73

Loved the service and selection at this beautiful showroom! Welcomed immediately by the owner and once we showed him a few pictures he found us the perfect rug! I will certainly recommend Empire Rugs to all of my friends, family and clients! Thank you! :-)

Pa
Review №74

Empire Rugs is a great place!! Ben helped me design a custom southwestern style rug, which is a little different, with remarkable results!! The quality is outstanding!! Ben was wonderful during this process. I would highly recommend this company!!!

Sa
Review №75

World class service and selection! Good family owned and operated company. Local, easy, and most importantly high quality material at a very, very reasonable price. Go visit Ben, for any of your rug needs!

St
Review №76

Just purchased my sixth rug from Ben at Empire Rugs. Ben has the most amazing selection of quality rugs at great prices. If he doesn’t have what you are looking for, he can custom make it. The customer service at Empire is second to none. Thanks for making my living room look fab!

As
Review №77

We had a wonderful experience buying a rug with Empire Rugs in Southlake. Very fair pricing, exceptional customer service and attention to detail. They even delivered it! We will be going back and I highly recommend them.

As
Review №78

After looking extensively online and at multiple retail locations, my wife and I were extremely impressed with our experience at Empire Rugs. Ben has an extensive collection and paid close attention to our preferences, honing in on what we liked before ultimately showing us a gorgeous rug that fit what we were looking for and at a great price.This was a pleasant experience from start to finish and its clear that Ben is passionate about the rug business. We will definitely be back when decorating our other rooms.

Re
Review №79

I’m so glad I decided to stop by Empire Rugs. The selection was endless, yet after viewing my Pinterest board Ben knew exactly which rug to pull for my room. Customer service was professional and prices very reasonable for a high quality rug. I highly recommend a visit if you’re looking for a one of kind find.

Ch
Review №80

One of the absolute best customer service experiences we have had. Ben and his team went the extra mile to ensure we were taken care of and got exactly what we were looking for. I highly recommend them.

Me
Review №81

We recently purchased two superb rugs from Empire Rugs. Ben, the owner spent a lot of time showing us rugs and getting to know our taste! He also took several of our old rugs as a trade in, and gave us a fantastic deal on our new purchases! Ben had many one of a kind rugs, and several that he designed himself. Empire can design and make rugs in any color, so if you are looking for something unique and your style, they can do it!I was very impressed with the quality, service and price, and am looking forward to adding more rugs to our collection!

Wi
Review №82

We had a great experience buying a rug from Empire Rugs! The owner Ben was very kind and found us a beautiful rug priced less than our budget and he gave us a great price for a high quality padding. We almost didnt go in his store because we thought a small rug store wouldnt have a rug in our price range, thankfully we were wrong and we found a great rug for our small children. Thank you Ben!!!

Pa
Review №83

In the past, Ive spent thousands of dollars on other rugs that our designer helped us pick out. I always thought I was overpaying. As it turned out, I was right. This time I decided to do a little research, and that led me to Empire Rugs in Southlake, TX. My wife and I dropped in and met with Ben and Sal to look at a rug for our dining room. We found the perfect hand-knotted rug at a fraction of what I have paid in the past. Great customer service! The lowest prices on quality rugs around! Many are designed by Ben. Make this your first or last stop when you are rug hunting, either way, I bet youll find your rug here. If youre smart, youll save yourself some time, skip the other stores, and start at Empire.

Lo
Review №84

I visited this store for the first time today, and it was a great experience! The owner helped me find the perfect rug and worked within my budget. Highly recommend!

je
Review №85

We were recommended to Empire rugs from another dealer. When we arrived in store we were welcomed by Ben. He made us feel like we were VIPs and allowed us to take all the time we needed. We were probably difficult because we wanted something very specific. He guided us and gave great suggestions. We narrowed it to two choices, he sent a crew of two with our two choices to our home so we could make the perfect choice. We finally purchased at a great price and couldnt be happier. Great experience!!

Wa
Review №86

Ben was extremely helpful for us first time rug shoppers. Really explained how a rug is meant to bring out the entire room. Thanks Ben.

Al
Review №87

Ben’s primary goal is clearly to please the customer on quality and price. I am a repeat customer because he values my satisfaction over anything else. You will not be disappointed.

Ki
Review №88

From the moment I walked through the doors at Empire Rugs in Southlake, TX I knew that this is the place I will always go to get beautiful rugs for my home. Mr. Ben Shabahang was very friendly and helpful in helping me pick out the perfect rug for my office in my new home. He also offers his service to come out to the house and measure areas where rugs are needed and will help in picking out the perfect rugs to choose from if need be. I will definitely be telling all my family and friends to go shop at Empire Rugs in Southlake!Kim Phillips

th
Review №89

This business is a gem in DFW. The owner, Ben, is passionate about his product, and brings excitement to the buying experience. Every item is hand made of natural materials - wool or silk - nothing machine made. The inventory is substantial, with carpets from Iran, Central Asia, Turkey, etc., in both traditional and modern designs, at an extremely competitive price. He can also have a rug custom-made for you to your design I recommend anyone looking for a quality rug go here first before anywhere else -- you will appreciate the purchase that much more.

ca
Review №90

This place is great! This is the first rug store I went to, and I wasnt sure what to expect, or how much it would cost. They showed me a LOT of rugs, and I got one for a price in my budget. Lots of selection, helpful employees, and great price!

Am
Review №91

Excellent experience here with Ben! He treats you like you’re the only person in the room and knows his entire showroom well. No request is too big.

Ji
Review №92

I have known Ben Shabahang at Empire Rugs for several years, having helped him with some things in his showroom, but more recently as a customer buying one of his fabulous rugs.On top of the fact that Ben has cream of the cropPersian (and other) rugs in his showroom, Ben is also a professional and very outgoing business man who wants his clients to be happy and well satisfied. I know why he is successful, and it is because of how he treats his clients.The new showroom he moved into earlier this year is stunning and a showplace for his exquisite rugs. If youre looking for rugs in DFW, this is the only place you need to go!!

Sc
Review №93

After looking for rugs at many other stores and online, we are very happy with the rug we purchased from Empire Rugs. The selection, quality and prices were unbeatable. Ben and his team are knowledgeable, patient and go out of their way to ensure that their customers are satisfied. With Bens encouragement, we brought four rugs home to see how they looked in our home before making our purchase. Rarely have my expectations been exceeded as a consumer; Ben exceeded them by a long shot!

Da
Review №94

Worlds greatest rug store! Dont buy a rug without stopping in here first.

Do
Review №95

Great rugs. The owner is an expert and delivers great service. Highly recommended!

To
Review №96

Well it took Ben a couple months to sell me, because it took me that long to get smart on what we needed.Every time I stopped by Bens store he greeted me as a friend and made Me and my Wife feel like we were his friends.Ben asked for pictures of our home and to bring him our cushions and chairs as well as anything else we planned on decorating our home with.Then when we made a choice. Ben said take them home and try them out first.😳 You dont want my money first? Ben replied ( I want you to be happy first. To love your purchase.) so we took them home and just like he advised they fit perfectly. And the colors were spot on.Now, Ben is tasked with finding me very long runner and I have no doubt he will make that happen.Thanks, Ben Shabahang for the friendship and the incredible deal on our new rugs.

Mi
Review №97

I was in the market for an antique Tribal rug pattern when I spotted Empire rugs and decided to stop in. Ben showed me a few hand knotted and a couple antique ones. Ben genuinely cares and is very supportive of your decision making. You will discover nothing matters here more than your taste and your preference. I actually found four I simply loved, but the one that grew on me while there happened to be one of the antique Persian Tribal rugs. Who knew, I would end up with an heirloom! My husband and I absolutely Love it. Not only is it beautiful but the unique pattern and colors go perfectly with our living room furniture and decor. Please, dont waste your money spending it on low quality; your rug should be an investment. Dont waste endless hours online when you can touch it, walk on it and bring it home the same day!

Co
Review №98

The rugs are fabulous, the prices incredible, and the owner Ben Shabahang is the best!

Lo
Review №99

Excellent quality selection. The customer service is amazing. Highly recommended.

Sa
Review №100

Great Experience! Ben was wonderful to work with and knew just what we needed for our family room! Beautiful selection, we couldnt be happier with our new rug!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1695 E Southlake Blvd, Southlake, TX 76092, United States
  • Site:https://empirerugs.com/
  • Phone:+1 817-310-6363
Categories
  • Oriental rug store
  • Carpet cleaning service
  • Carpet store
  • Oriental goods store
  • Rug store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Similar organizations