My Mom was having an ongoing problem with alarms, Jason contacted us and made sure that all problems were handled immediately. He and his tech showed great professionalism in handling our issues. Very pleased now.

I contacted Central Security today to ask a technical question about alarming the system. Lynn was a consummate professional and researched my question and walked me through it. Very happy with this company. Thank you.

I have been a customer of Central Security Systems for many years, and have always received excellent customer service. The few times Ive had an issue, they have promptly contacted me and resolved it. I recently contacted them with an issue, and within hours had a technician at my house. He was professional, friendly and efficient. He also wore a mask which I appreciated. Sandhills CSS always makes it right. I intend to be a customer for years to come.

Hands down the best customer service I’ve ever had. Bill in the home theater department is a true professional. Highly recommend.

Jason is highly knowledgeable and addressed all of my questions and concerns when it came to my homes security. He never tried to sell us packages but instead met our unique needs and provided a variety of options. Jason and his team are also extremely responsive and professional. We are so glad we went with Central Security!

My mother was with a national security company prior to discovering Central Home Security Systems in Southern Pines. The comparison between the two companies surprised her. She now has no wait time to speak with customer service. The price of installation was far more reasonable. The owners, techs, and office personnel took a personal interest in her safety and peace of mind. This company is based on service, not only to their customers but to their community.

Your company installed a GE Concord security system in our Bonville built home in 2007. It has been problem free except for a new system battery in 2014. This morning we had a beep notice telling us that our living room motion sensor was not communicating. Considering I had no need to pay attention to the system for almost 11 years, I did not really know where to start and expected the worse, considering the failure rate of so many appliances in the home. They just dont have the life expectancy.I stopped by your office this morning and, to my surprise, was able to walk right up to the counter and talk to a very competent young woman. She diagnosed this issue and sent me home with an $8 battery, and I am back in business.This has been a very positive experience. And just as important, I have a much improved expectation that this will be a system that will provide cost effective service within our home for many years.Max Powell

Wonderful service, great products, and a beautiful 300 gallon fish tank in the lobby! Enjoy watching Movie in the Park that they put on in down town Southern Pines also! Would recommend to everyone.

Jason Harpster and his crew did a fabulous job setting up our security system at my stores! They added a DVR system which allows us to record and view remotely which gives us an extra sense of security! Central Security gave us a fair price and were very prompt with their service!

Do yourself a favor and avoid these people at all costs. Their ability to follow up or even return a phone call is non existent. Met with them over 3 weeks ago to do a major job at my business. Was told that a quote would be coming. Never came. Called repeatedly and then spoke to someone higher up and he was a total waste.

Courteous friendly and knowledgeable. Did a nice job. Thank you!

Excellent local family business. Wonderful people. Great business.

Felt in good hands every step of the project. Absolutely marvelous - could not be more happy - Thank you CSS

We love our security system and app. The doorbell camera and garage door control are worth their weight in gold.

Those guys really know what they are doing - wether it is safety or home theater. Great service and knowledge !!! AAA*

Poor customer service all the way up to the VP. Do not recommend!

Great customer service.