Just bought a new car here. Tyler was terrific. He answered my questions and helped me make decisions. He also gave me a good overview of how to operate the car and all its features. Very pleasant to work with.

Excellent Service and great experience. Professional, courteous and able to explain issues with vehicle in simple terminology. Love my Mitsu!

My girlfriend brought her truck here for a trade and walked out sporting a brand new silver 4-door Mirage, and a cashiers check for a fair amount over the price of the new Mirage! It was Approved By Tim and we are really happy! My mother had bought the same make and model in the past and was extremely happy with her trade in value too! Todd, the salesman, was instrumental in making the sale go smoothly and quickly.

Definitely go see Todd. He was amazing, knowledgeable,professional and patient. He listened to what I wanted and needed. let me test drive numerous cars before I finally made a decision. he was with me every step of the way supporting me whatever I decided never felt pressured into what I wanted to buy. Finally decided to go with practical with my trade in ended up walking away was owning outright a vehicle and significant amount of money back. Everyone was very professional and courteous and the place was very clean, neat and tidy.

Great dealership very friendly staff. Dylan is fantastic.

Dylan was amazing to work with!! Definitely made me feel important.

Jake Hesford is a great salesmen. He helped me get the car I wanted after several months of runaround from other dealerships in the area. Then after a bad accident that wrecked my new car he helped me utilize my GAP insurance and warranty and was able to get me in a new replacement vehicle within the week. He keeps open communication with the process and is there to help with anything that is needed. He’s knowledgeable, patient, and kind. Go to him for your next purchase.

Both the salesperson Jake H and his manager Tim B were extraordinarily kind, respectful and helpful, literally going the extra mile to help the purchase and delivery happen in a timely way. Jake immediately chose the vehicle that met all my needs and was friendly and informed at every stage of the process. I would specifically recommend any friend or family member to contact him to begin their search for the right vehicle. They will be listened to, be engaged, and be treated with authentic dignity.

I’ve been buying automobiles at this dealerships for 14 years. This most recent purchase is the seventh vehicle that I have purchased from this dealership, and one of the many reasons is the purchase experience. Among other things, I appreciate that the sales associates show respect for my time by preparing the necessary paperwork ahead of time, and that there is full transparency in the transaction. My many years of experience with this dealership has created a sense for me that I am valued as a customer, but more importantly, that I am valued as a member of this dealerships community. From Sales to Service, I feel as though I am interacting with trustworthy friends, and I have had experiences at other dealerships where that was certainly not the case; the difference is profound when a person is making a long-term commitment that costs many thousands of dollars.As I have come to expect, both Tyler and Tim were simultaneously warm and professional, and they created an environment that allowed for a stress-free, enjoyable transaction. They, and all the associates at Burlington Mitsubishi, are to be commended for their genuine competence as people who work with both machines and humans!

Bought my Chevy Camaro here was a easy process and got the car for a steal id recommend going here as they have some great selection including the new eclipse crossover

My experience with both Jake Hesford and Tim Bedard were absolutely amazing! The treated me like family and worked very hard to get me into my dream car! I will continue to go back to Burlington Mitsubishi! I am a life long customer for sure! Thank you for being so kind!

Theyve always been great!!!!On my third Mitsubishi.Always recommend to friends and family

Jake Hesford was able to answer any questions I had about the 2022 Outlander I was looking to purchase. He worked hard to get me approved(even on his day off) and was a pleasure to work with. I highly recommend Jake at Burlington Mitsubishi to anyone looking to purchase a vehicle. I love my 2022 Outlander!

I bought this car back in November with the very dedicated help from Todd and Tim at Burlington Mitsubishi. Thank you both for all the dedication yall put into making sure i walked away with my very own vehicle.

Being a first time car buyer I am extremely happy with choosing Burlington Mitsubishi as my first dealership experience. I was in a 2011 Ford Fusion that had lived its life with an extreme amount of miles on it and it was time to upgrade not knowing whether I would be able to with having not good credit and it being my first car purchase. I am now in a 2017 Mitsubishi Lancer all thanks to Dylan and the team at Burlington Mitsubishi I am beyond grateful for their hard-work and determination to get me into the car I fell in love with. For anyone out looking for a new car I would highly recommend Tim Bedard and his sales team

This guys are absolutely AMAZING!! Me and my wife went there today two hours early and Dylan Stevens was out in the lot to meet us right away and made sure we were completely taken care of. The inside is clean and these guys are extremely professional and kind hearted, they will do whatever it takes to make you happy and get you into an amazing car. I would highly recommend these guys to anyone. Thank you again Dylan and I cant forget Tim Bedard you both should be extremely proud of the work you do!

Truly amazing dealership they work very hard as a team for you to get in a nice car I highly recommend them to anyone who needs a new vehicle because they really work with every kind of credit doesnt matter if its in the five hundreds or the seven hundreds they try really hard no matter what credit you have I thank everyone on there staff for being here for all kinds of us people who needs a new car we truly appreciate you all a

Tyler is wonderful! He took his time explaining everything to me and has already made a follow up call to see if I had any questions. He also offered time to go back over any feature questions I may have. The day I was there was very busy but there was always someone checking in to see if I needed anything, to offer a beverage and take time out of their busy day to chat with me if I had questions while Tyler was away working on my sale. Tim Bedard sat with me to chat about my deployed son and to thank my son and myself for his service. This is my 2nd purchase with Tyler and will not be my last. I recommended Tyler and the dealership to anyone that is looking for a new vehicle.

Jacob was a great guy helped me and my daughter get her into her first car and a brand new one at that.So Id recommend any young adult to go there and get treated with respect and drive away happy

I had a great first time experience at this dealership. I was greeted and acknowledged quickly and professionally. The service was quick and they even washed my car. I was very pleased with my visit and would recommend anyone looking for a new or used vehicle or even just for some service to try them out.Great people to deal with all the way around. Thanks.

Great customer service! Go to Tyler he helped me find the right vehicle for traveling and commuting to work. I’m happy with the vehicle he suggested.

Today I bought my 3rd Mitsubishi- Outlander Sport; this being my 2nd purchase from Dylan. Dylan is an amazing salesman- he listens to what you want/need, he doesn’t push you into anything you are not comfortable with. By far the best buying a car experience I have had. I will continue to go back and buy from Dylan. I highly recommend him. Also, Tim B is amazing- he also tries to get the price of the vehicle with in your range. All around an amazing experience. Thank you both for being so helpful, amazing and patient with my daughter and I!

Tyler was exceptional. I have dealt with many car dealerships over the years and Tyler not only listened, he did what I asked and I drove off the lot in my first brand new car ever!!! I will be buying from Burlington Mitsubishi from now on!!

Tyler welcomed us from the start with a phone call after submitting a lead on the website. He listened to our current situation and set us up with an appointment to come to the dealership. From there he went over with us where we were at with our current car and what we were looking for. When I tell you he listened to every single detail he pulled out a car that fit everything we wanted and more the first try. Then Tim worked some sort of wizard magic. We went in with the financial expectation of a pre-owned vehicle. Tim went to bat for us with the banks and got us into the 2021 car of our wildest dreams at a payment we could easily afford. We were treated like family by both Tim and Tyler with nothing but our best interest in mind the entire time. Then our helpful friend Tyler booked our first oil change made sure we knew how to use all the fancy features of our new car, and made sure we had all lines of communication available to reach out if we needed to. He brought us down to parts and service so we could meet the team who will take care of our new car for us. Not once was their any type of a salesman environment. When they say they are a Dealer for the people they really mean it. They put in a lot of work to get us what they felt we deserved and we are VERY thankful. This team has earned a spot on our holiday card list for sure. They are family now. Thanks for doing the seemingly impossible and giving us a place where we no longer have dealership anxiety. They have lifetime customers.

John was great and very helpful in getting me in the same day when I had an unexpected dash light come on in the morning on my way to work. I was able to drop off my car that morning and he had it fixed and ready for me to pick up by the end of the day.

Tyler Hornidge is the best!!! I had the best experience to date at Burlington Mitsubishi.

I bought two new Mitsubishi cars this past week. The first from St Johnsbury after my clunker broke down on the way to work and I needed a car ASAP. The second after my wife saw my new car and wanted a new one of her own. Our experience in Burlington was superior. Tyler is fantastic and Tim actually gave us more than we asked for with our trade and beat the interest rate I got in St Johnsbury two days prior by a considerable percentage. We walked out regretful we hadnt stopped here first.

Very friendly, great service, thank you

Jacob Hesford is an amazing sales person 😍 he helped us figure out the best vehicle for our budget and made buying it the most painless process I have ever experienced. We didnt feel pressured he just helped us make the right decision for us. The rest of the sales staff and finance department were friendly and helpful, we even got to meet Tim the owner. If you are in the market for a Mitsubishi I highly recommend you give Jake a call.

THE SERVICE DEPARTMENT IS WONDERFUL, THE ONE COMPLAINT THAT I HAVE IS THE SURVEY. I THINK THAT IT IS PUSHED WAY TO HARD TO MAKE SURE WE COMPLETE THIS. I DO NOT FEEL AS THOUGH THIS SHOULD BE A REASON FOR ME TO GET PHONE CALLS AT MY PLACE OF EMPLOYMENT OR CONTINUAL EMAILS AND PHONE CALLS TO FILL THIS THING OUT.

Was not very happy with them at all..i was supposed to get a call back from one of the employees there and i still never got one..will never try to do business with them again

Tyler, Tim and the whole team are some of the best people in this business! The amount of hard work they put into helping people get into the vehicle they deserve is phenomenal! I bought a 2020 Outlander Sport just yesterday. This is the second vehicle I’ve purchased from Burlington Mitsubishi, and I will continue to go back again and again! Every time I’ve been there, everyone has been nothing but helpful, understanding and friendly. The atmosphere of the whole place is calm and inviting. Thank you Tyler and Tim for all of your hard work with my purchases! It means the world!! Keep up the great work!!

As a busy hockey parent during this pandemic I needed a vehicle..well a truck that would fit my family. After working with many other dealers I decided to try Burlington Mitsubishi... the car dealer for the people as the commercial states is exactly that.Tim Bedard and his team worked so hard to make sure I was happy and found what I needed.They closed a deal no one couldnt. If you need a vehicle GO THERE! Thank you such for my truck and everything you guys did .

Bought my car here good customer service

I had the pleasure of working with Dylan over the past few weeks as he did everything he could to make sure that we wouldn’t have to worry about car issues for a very long time

I had an awesome time at Burlington Mitsubishi. Tyler and Tim went above and beyond to make sure I was satisfied with my purchase. They listened to my poor experiences other places and worked very hard to put me in the right vehicle for the right price. Very fast and efficient too! Good conversstion and a lot of laughs. Highly recommend Burlington Mitsubishi

I called earlier in the year asking about a part for my car. I couldn’t find it anywhere. I asked David, the assistant parts department manager if I could order from Japan directly or anything (because I just want to fix my car, not buy a new one) and the guy, for no reason at all, lost his cool and became frustrated with me. I was very polite and yet he acted as if I was challenging him in some way. I told him I was only asking where to go to find the part due to it being discontinued.David was incredibly rude!Fast-forward to a few months later and David again answers. While I was asking him for a different part (other part I found at a junk yard a couple of hours way, thankfully) he stopped searching and suddenly says, “Oh, I remember you.”I told him uncomfortably, “okay…” and he claimed that I gave him a hard time and I told him I’m sorry, but I don’t remember that. He then suddenly said he’d call me back with a quote and I heard NOTHING. He practically just hung up and never called back or anything. (Well, another dealership made $200, so loss of business on their end).In all, for the past 3 years since owning a Mitsubishi, I have suffered the rudest attitudes with these parts people when all I am doing is looking for parts. I really don’t get it, and when I complain, no one cares because almost ALL Mitsubishi dealerships have acted like this.STAY AWAY FROM MITSUBISHI! They cancel their parts earlier than most other brands, meaning you won’t be able to fix your car and will need to buy another, and of course this is their profiting plan.Tragic to treat a (formally) loyal Mitsubishi customer this way…

The only thing that i can really say to other people that are looking to buy a new or used vehicle, is i strongly advise that you go to Burlington Mitsubishi! Dylan one of the salesman at Burlington Mitsubishi, work very hard to help me get into an affordable car on my budget. Even though my credit was not the greatest Dylan still got me approved and i now drive a 2020 Mitsubishi Mirage. I thank Dylan for all his hard work and making me feel comfortable during the whole car buying process. He stayed late to work around my work schedule and called me to keep me informed and updated on everything. A+ my friend!!! And to all the others who made me feel comfortable and went the extra mile i say thank you to you also!!!so give Burlington Mitsubishi a call and see them work there magic!!!

I love coming back here to have work done on my SUV. They are always nice and accommodating.With COVID restrictions, they set my friend and I up outside so we could enjoy the sun and eat our lunch!Great customer service!

They make the best of the small dealership they have. Between myself and my family weve bought at least four cars from here and every single one never needed more than regular wear items even past 140,000 miles with the CVT transmission no issues. If you want the best AWD with Japanese engineering and quality but dont want to be just another Subaru on the road, Mitsubishi is for you.

I had a phenomenal experience working with Burlington Mitsubishi, especially with Tyler. He went above and beyond to complete tasks for me. He is extremely outgoing and motivated. Everyone at the dealership is very friendly and attentive.

I have some of my most challenging credit possible, so much so that most of the bad credit dealers don’t want to deal with me without several thousand down. Jake and Tim worked their tails off where none of the other dealerships would and got me into a 2017 Mirage with very low miles. I went in not the least bit optimistic and walked out with a vehicle. I couldn’t be happier. Jake, Tim and Burlington Mitsubishi will the FIRST place I go next time. Other dealers just gave me the run around or the bait and switch. Jake and Tim were honest, straightforward and worked withIn my budget and found a great car for me with a very nice monthly payment. Thank you Jake and Tim!!

Jake Hesford was great to work with. He was able to locate me the car that I wanted and gave me a fair trade for my car. He was helpful throughout the entire process and even weeks after.When I had questions on my new car he was there to assist and even came to pick up my car to have service look at it and gave me a loaner. There was nothing wrong with the car just operator ignorance with all the new bells and whistles.I would highly recommend Burlington Mitsubishi and Jake Hesford!

I really like the fact the staff recognizes me & my original salesmen seeks me out when I have service done.

I have a 2015 Mitsubishi Lancer SE which I take to the dealership for service.So on this occasion I called them last minute about a repair I needed done and I was able to get in with in a couple hours and I was on my way with my car repaired.Excellent customer service as always with great waiting room, coffee and TV.Visiting is almost like being home.Thanks guys

No I just want my car too run the right WAY

Love going Here. The Manger is awesome to chat with and he makes sure I feel Like Im part of the Mitsubishi Staff/ Family. Ill make the 80 mile drive every time.

I purchased a 2020 outlander sport during our visit! We were so welcome everyone one was so helpful and kind we were asked we needed a drank something to eat. As we sat there waiting for answers the atmosphere was so relaxing very quiet and someone keep coming to us and letting us know what was up I love this place and the outlanders is so nice love it I highly recommend this dealer to anyone looking for a great vehicle and great service all of the staff went out of there way all of them and we enjoy our time there.

I recently bought a 2020 Outlander from Burlington Mitsubishi. My experience there was awesome!! Jake was amazing and helped me the whole way through . They gave me top dollar for my trade in.. ( I looked it up) I didnt know what I wanted at first but the second vehicle he brought out was the one for me! I was not pressured into buying anything. The team there will actually try and help you get the best deal possible. In the past Ive had horrible experiences at car dealerships and gotten ripped off, but this was my first positive experience! Enough for me to write a review! If youre thinking about buying a new vehicle then you should definitely check out Burlington Mitsubishi!! Tell them Blane sent you!!

Burlington Mitsubishi provides wonderful customer service...probably the best I have experienced. It is easy to book an appointment for service, they communicate well if there are any issues and are prompt in getting the car back to you. I am always met by the original sales consultant, Tyler, who is extremely helpful and knowledgeable. He makes sure any concerns are properly addressed and checks in with my overall satisfaction with the car. I recently took the car in for routine service and asked if I could book an appointment for a complete detail, expecting to bring it back at a later date. They did it that same day. I highly recommend this dealership and am very happy with my PHEV Outlander!

I cannot express my gratitude enough to Curtis and Tim at Burlington Mitsubishi for their incredible help during my recent visit to their dealership. After listening thoughtfully to my current needs, and offering their professional advice, they were able to put me in a brand new car that is just perfect for my lifestyle! I highly recommend Burlington Mitsubishi to anyone looking for a vehicle!

We were just there today to get our vehicle. We have been to several dealerships with various experiences, but our experience today was nothing short of phenomenal. Tyler and Tim went above and beyond to put our family in a new 2020 vehicle. Their service, knowledge, experience and even sense of humor made the entire experience worth the 60 mile drive. Tim (the owner, himself) even assisted with our sale.I would strongly encourage ANYONE to visit this dealership FIRST as they are the BEST at what they do!!

The staff were excellent. They are not the dealership where I purchased my vehicle, but they answered my questions, showed me the recalled part for my car, etc. They also let me know, as I has suspected, Tony Mangino Mitsubishi is not being honest about the TPMS service required light that has been on in my Lancer, nearly daily, for the past 6 months!

I always have a good experience with taking my car to mitsubishi. My family has purchased several cars there and we are always treated well.

Nice and friendly team

Curtis, Tim, and Tyler are the best. This is our second purchase from them. They have worked hard to get us into a vehicle that we wanted, they are super friendly, informative, knowledgable, and helpful. We have also had great experiences with the Service department as well. We look forward to doing more business with them in the future!!!

Would love to be able to pay online. Also would like to have shuttle service back but understandable considering safety right now.

Dylan was absolutely wonderful to work with and goes the extra mile to meet everyones needs. I recommend him highly!!!!

Just bought a 2020 Mitsubishi Outlander Sport and had Jake as the salesmen. Him and the entire team at Burlington Mitsubishi went above and beyond to help me get out of my truck. Highly recommend them!

You guys are awesome!

They take good care of you here

Tim, Dave, Tyler, John - everyone I deal with is a pleasure with whom to converse & work!

Would like to thank everyone at the dealership for all the hard work they did, to get me this new vehicle. The owner of the dealership and the salesman did a great job of going out of their way for me.

They were very accommodating. They went over and above, to make sure that I was comfortable while I was waiting for my car.

Awesome time spent with Jake Hesford and the Burlington Mitsubishi Finance Team!!!!! They worked double time to put me in a brand new Mitsubishi Mirage G4! Pleasant to work with thank you Jake!

These guys are awesome! I purchased Outlander Sport LE 2017. They really worked with me to find a vehicle in my budget. At the moment of buying the car, the floor mats were missing. They told me to come back next week and gave me a brand new floor mats for free. Tyler is a very knowledgeable and helpful salesman. Owner is a hoot to work with!

5-star service - went above and beyond to help me get the service I needed for my car!

Was done on time as said! As well as very Courteous.

Great service and excellent staff. Ive been a customer since 2017 and recently got my new lease for 2020 in May. I would recommend to any friend to check them out.

My experience was spectacular, right up until I signed the papers on a brand new 2017 Lancer. I scheduled an appointment a week after purchasing my new car after having issues starting it as well as shifting it into reverse. The day before bringing it back to the dealership to be looked at I found a large dent (that I hadnt seen before, because I didnt think I needed to inspect a brand new vehicle coming off the lot) that was covered in rust above the passenger side back window, on the roof. I had only driven the car for four days, and it sat for the other three while I was gone on vacation. After discovering the dent I emailed my salesman (Adam Crowley) and was told there was nothing they could do. When I brought my car down the following day I asked for management, was told he was not in, then after telling the salesman (Tyler Hornidge) to take a look at the dent, he turned around and said he would go get the manager. The manager (Tim Bedard) never even left his desk chair to come out of his office to talk to me directly, instead, sent the salesman (Tyler Hornidge) back out to be the messenger of bad news. The following day, I went back to pick up my car and spoke directly to the manager about my experiences with the dent, them providing me with a loaner vehicle, the lack of professional customer service, etc. He then proceeded to twist my words, tell me that I was not willing to provide my information to Majestic Rental in order to get a loaner vehicle, and treat me with disrespect. I was told that the rusted dent on the roof was from me, even though he hadnt taken three minutes of his time to personally go look at it. After actually looking at it, he realized that based off of the placement, size, and amount of rust on the dent that it was clearly from shipment of the vehicle. I will give the dealership the benefit of the doubt, after being given very little consideration, and asking why unlike other dealerships, they were not willing to keep their customers happy and wanting to come back in the future, they actually decided they would fix it out of THEIR pocket. After getting my car back dent free, I thought that would be the last of my worries. But then I received a letter in the mail from DMV saying that my registration was going to be put on delay until needed information was provided by the dealership. I was told by the dealership that it was taken care of. Then after speaking with a coworker who suggested I had my plates ran because he did not think it was legal for a dealership to directly provide brand new plates to a customer, I was told by a police officer that there was no record in the system of my plates. The police officer had to put in a claim on my plates just in case I was pulled over. I called the dealership after discovering this, explained why I went to the police station and had my plates ran, and was given a very sarcastic reply by the manager. Well first off, your friend doesnt know what he is talking about. It is not illegal to give you new plates. After telling him that the bottom line is I have been driving around with plates that are not even on record for over a month now, he proceeded to beat around the bush. I asked him to call DMV (because I am quite frankly sick of making phone calls trying to pick up the pieces of mistakes they have made), he did. So here I am a month later with plates that are not on record because they made a mistake with the information they provided to DMV. If I could rewind time, I would have kept driving by the dealership and never even gave it consideration. In a letter from the General Manager, the same man that I have been treated with an exceptional amount of disrespect, he wrote you deserve to be treated with respect and honesty when buying a car. My experience, in just a month, has concluded that they are doing the absolute opposite of their mission.

Had my car in to repair a recall issue. I had some special scheduling needs that they were happy to accommodate. Friendly and efficient service, AND to top it off, they washed my car!

I had the best experience ever while buying a car here. John and his team did an amazing job getting us into a new car. He (as well as the rest of the staff) was very knowledgeable and after answering a few questions got us into the perfect car. They jumped through hoops to get us approved from the bank and we went home with a new car the same day! Can not recommend them enough. Thanks Mitsubishi team we will definitely be back!

Best Deal, best customer service, over all best experience at a car dealership ever. If your in the market for a new vehicle this is the place to go. Everyone there is so welcoming and friendly. Our family won’t be going anywheres else ever again. Go check their website out and they will call you and walk you through everything plus email you with reminders along with what you need to bring in to walk out with a New Vehicle. Tim Bedard and his team rock!!! Keep you the great work.

Had the best experience ever!! John jumped through hoops for me. Cant thank him enough!! All smiles as I leave with my new car today. Thank you again John and I highly recommend his services to anyone who comes to Burlington Mitsubishi.

Burlington Mitsubishi is a great place to go and get a car.....The sales Team is great to work with....I worked with Curtis and Tim himself GREAT GREAT PEOPLE..They are there for us the people and not for themselves...Excellent Good Fair or Poor Credit they will help in anyway they can...So looking for a car dont waste your time any wheres else go to BURLINGTON MITSUBISHI

Can’t say enough of the professionalism of John when we test drove an Outlander with him. Very personable, didn’t feel like a sales pitch vs customer routine. Knowledgeable about the vehicle we were talking about and gave great advice. Even though we ended up not purchasing at Mitsubishi it was nothing to do with the dealership or sales team. Very positive experience, highly recommend stopping by and asking for John if in the market.

I bought my car 10 years ago from Burlington Mitsubishi, when they still had Suzukis and they have been nothing but great since. Their service department great and I hope to get another five years out of my car.

Great customer service!

Amazing service! John H was amazing! Friendly and awesome, he got us a great offer for our trade in and we are going home with a beautiful brand new car!

This was by far the greatest two days of my life!! Huge shout out to Dylan Stevens for getting me into my new car, I have never met anyone so willing to help me, anyone looking for a new vehicle should request Dylan. Trust me you won’t regret it.

This place is amazing my salesman was Jacob Hesford and he is awesome. They really do work for you and take you into and your input into consideration. I went there and the same day i had a vehicle and there was no stress and no feeling of being pushed into anything. I went to Della Kia first and after 3 long days of giving them the same information over and over i did not get a car all i got was a migraine. I learned more from Jake in 10 minutes than i did at Della in 3 days. So if you want a stress free exeprience in buying a car go to Burlington Mitsubishi and i also want to thank thr manager Tim for the hard work in getting me my car All of you guys are AWESOME!!!!!!!!!!!!

I absolutely this dealership. I had an amazing experience with both Tim & Tyler. I would recommended this dealer to anyone in local Vermont. They were very upfront and honest with me. Made my buying experience a very positive experience.

My husband and I met with the salesman, Adam and were very pleased with the friendliness and the helpfulness that was provided. All the salesmen were energetic, friendly and seemed to be willing to do that extra mile. We were looking at a different car when we arrived, but instead purchasing a brand new Mitsubishi Mirage right off the show room floor!Adam has answered all my questions when Ive reached out to him and that is much appreciated! I would recommend Burlington Mitsubishi to anyone who is in the market for a new car!

Fantastic experience here at Burlington Mitsubishi. John is not only very personable but very knowledgeable about the product he is pushing as a salesman. Not just your typical “oh this car is a great car”. Was able to give me exact specs and details about the vehicle we were interested in on the spot. Shows that he really puts effort into his job. Both Tim and John were as personable as they could possibly be. Worked a ton of magic for us with our trade and really made it happen for us. Most of time I find that if finances or trades aren’t just right you have to settle for something less than what you initially wanted. Not these guys. We set a goal and they worked tirelessly for 3 days to get it done. Highly recommend!

Just bought a 2020 outlander sport Jake Hesford was a awesome salesman... He helped me end up getting what I wanted couldnt ask for a better group of people.. such a great experience... Id recommend Jake very helpful answered all my questions .. Your whole crew rocks..Thanks for everything

My experience with this dealer continues to be very positive. The salesman and the manager that I experienced were authentic, honest and upfront. Good hardworking Vermont people! I have purchased 2 vehicles from them: one new and one used. Months after the sale, they regularly call me to check to make sure I am happy with the car. Ask for Adam or Tim. I have had plenty of experience with local salesmen and Ill tell you; these guys are the real A-team.

Superior customer service. Tim and Kent went above and beyond for us. They made what we thought was imppasible...possible. These are the go to guys for buying a new or used vehicles. Over all we are more than satisfied. We love our new Jeep and we will definitely go back when we are ready to upgrade. Two thumbs up!!

This is not a friendly car dealership, and they only care about your dollar. We test drove 2 vehicles and on the second car found one that we liked. We decided that we wanted some time to think it over, maybe check out what other dealerships had, and not rush into buying a new car. After explaining this to the salesman, he went to his manager to and dropped the price on the car. We still were not comfortable purchasing on the spot without thinking, so we once again stated we wanted to think it over. He then went to his manager again and then pulled another car around front and came back in stating he had one more car for us to test drive. At this point we told him that we dont want to test drive another car, we wanted to think things over. We ended up leaving very unhappy. We will NEVER shop with this dealership in the future. High pressure sales destroy the customer relationship. I suggest that if your looking for a new car that you shop elsewhere, do that waste your time here.

The service center is fantastic. I have found them to be honest with repairs needed and timely with getting them taken care of. The low rating is due to my experience purchasing the car. I traded in an old Mitsubishi car to purchase my new one. Between the price of the car and the negative value of the trade in the price came to $23000. After putting my down payment of $3000 I was expecting the loan to come out to $20000, instead they used the down payment to supplement what they took for a trade in value to cut some of their lost and it didn’t get applied to my loan amount.

So I moved here from Los Angeles CA 4yrs ago. To better my life. I heard Mitsubishi commercial on radio the dealer for the people. So i went in and sat with John Hesford sales consultant. I had no $ down or the best credit. John & Tim Bedard the owner went far and beyond to help me. They worked with me for 2 days on getting me the best deal. And John even used his own credit card to help me get the insurance I needed. I am 54 yrs old and Never in my life have I ever had this kind of awesome service!!!! If you need a vehicle and need help with purchasing it. Please save your self a headache and come see John and the cool guys at Mitsubishi S. Burlington. Thanks John &Tim for everything you did for me. Happy Happy Customer!!!

John Hesford is amazing. I had a very bad accident and from start to finish he left no stone unturned. He made getting into a new vehicle one of the easiest purchases I have had to do. Every question was answered. Every fear of the unknown was calmed. Thank you so much for making this process so easy for my family and I. I highly advise anyone looking please stop by and ask for John!!! He even offered to meet me an hour away!!! Thank you again!!! I will be back in the future!!

Adam Crowley is the best! I just bought my new car yesterday and let me tell ya he really went above and beyond for me. I didnt make it easy for him to get the payment down but he was able to do it. Very happy with this place and the service.

I was recently out of a car, so Id been looking at different dealerships in the area. I was looking at cars when a salesperson approached me about a Honda Civic they had on the lot. After giving it a test drive, I went inside and made it clear that I was not interested in purchasing a vehicle that day, and that I only wanted a quote.After waiting for half an hour, the owner of the dealership came out of his office and told me about how glad we were able to make a deal today. Confused, I asked him what he was talking about. I thought this was a done deal? he asked. I told him that I made it very clear that I was only interested in quotes today, that I would be looking at other cars in the area, and that I was not making a decision on anything over the next day or two. He then proceeded to act annoyed with me, saying he had called in a couple of favors to get me a special deal on the interest rate.After leaving the dealership, I was bombarded by calls to my cell phone that day, and every day for the next week. They eventually called my place of work to ask if I was still interested in the car, at which point I told them I had already purchased one, just to get them off my back. Poor customer service overall, combined with a lot of high-pressure sales tactics, mean I will not be returning.

The service Department was one of the easiest and best I have ever been too... thank you for your help and understanding of my needs.... I will definitely go to you for now on..

Great service. Took care of me as soon as I got there. Great people too work with.

I had attempted to get approval at a few other dealerships, and after continued disappointment, I finally tried Burlington Mitsubishi. I am absolutely amazed by the professionalism and determination to get approval for customers, even in poor credit situations. I was fortunate enough to work with John and Curtis, as well as Tim, himself. I had almost given up hope, and these Men were able to get me into a beautiful vehicle!! I couldn’t be happier with the way it all played out! I highly recommend them to anyone who believes they won’t get approval because of past credit issues! Thank you all so much!!

We were having such a hard time finding a vehicle and getting approved, until we came to Mitsubishi in Burlington!! We met with curtis and he explained everything thoroughly and worked hard to get us into a new vehicle and he did! We couldnt be more thankful and happy at this very moment! He is the best and if anyone is looking to get into a new beautiful car curtis is your guy! 5 stars all the way!

By far the best car buying experience I have ever had! My wife & I salesperson, Nicholas Brice, was pleasant, very knowledgeable, fulfilled every promise he made to us, and literally ran hard back and forth to get us not just a car we would love but a perfect financing deal! My. Previous new car buying experience (15 years ago) left me not only swearing Id never get a brand new car again but also left me never purchasing that make of car again (Ford)! I only gave this a shot for my wife whom had never had a new car and am so glad I did! We do not have perfect credit but we left with the exact brand new car we wanted!! (2016 Lancer). Nick introduced us to his award winning service team (with over 25 years of Mitsubishi specialty experience). We felt like we where being welcomed into a new family! To anyone looking for a new or slightly used vehicle my wife & I would highly recommend giving Burlington Mitsubishi a chance. If the rest of our dealings with these guys are even half as good as our dealings with Nicholas Brice and the sales team, after meeting the service & parts department team and speaking with other customers while waiting for paperwork to finish I am confident it will be, my wife & I will be returning here first for all of our car buying / service needs!

These guys are great, especially John in Service. My family has bought multiple cars here. Weve been having trouble with one of the cars, but these guys always do what they can to fix it and make recommendations as to what to do and explaining the process they have to follow. I dont know that Id recommend Mitsubishis in general, but if you are gonna buy one, buy it here with these guys.

Went above and beyond to get me into a new car, even with all odds stacked against me! Tim was there every step of the way and John was a fantastic salesman. very personal and they wanted to help out so badly!