Not only nice people, wide selection! Propane in demand is especially helpful.

Tried to get off early to grab some wood trim. I made it to the store by 4:40p. I was told the lumber yard closes at 4:30p. I knew what I wanted, but I was not allowed to buy wood after 4:30p. I guess the store stays open until 5pm. Not what I consider a conventional hardware and lumber store. If you work a 8-5 kinda job you may want to come in on your lunch break. Santa Rosa is where I will be going for my hardware and lumber needs.

Love a good hardware store. Parsons is a good one. Friendly staff easy to find products. You can feel the local community there

Local hardware stor. Friendly out going. Always helpful in what I am looking for.

We love Parsons! So grateful they are open and in our town of Sonoma! Excellent prices, selection and friendly knowledgeable staff.

Great service and selection. I find everything I need and way more. I hope they stay forever.

Great place for: the stuff you need; great service; friendly atmosphere; good parking; convenient location;

Great hardware store that offers personalized service.

The prices are high but a lot of quality items are always available, like in the larger stores. Friendly people.

Great for propane refill

Always great. Support local businesses

When needing to replace a diverter valve in a shower, Oscar walked me through the entire process. He drew a diagram of the parts, instruced me on the required tools and found the right replacement when I came back with the part. We are fortunate to have such great customer service in our area!

I dont want to hear anyone complain about the prices, great staff, reasonable selection and they have been there for ever.!

They had what I needed when the big box stores didnt. Friendly knowledgeable staff too

Super good service

I live in nearby Glen Ellen and this store has saved me loads of time many times when I need small items to fix things. Plus they’ve got propane and lumber - full service even though a small biz. The staff is uniformly friendly and helpful. Helpful as in jumping in to assist when I walk in the door, as in listening to my repair needs and helping with a design of a fix. Helpful as in offering info that I didn’t know that will help me repair or monitor my equipment. Helpful as in true customer service. The owner could give seminars on customer service through the JC. Based on multiple visits over the last 8 years. This is one of the top businesses on my personal list that I want to survive the pandemic and Econ downturn. And that’s the facts Jack!

Quite an extensive inventory the associates are very friendly and will ask you if theres anything they can help you find and get.

The employees are always very friendly and helpful

Picked up propane gas for my barbecue good deal very efficient very fast

Easyin/ easy out/ great for propane refills..

The staff was very helpful and was very friendly. Very quick and knowledgable.

Great to have Pearsons Lumber & Hardware in Sonoma!!Recently stopped at Friedmans in search of anti-grub treatment for the lawn, but found none. A quick call to Parsons revealed they they had some in stock. Upon entering the store, the service person remembered my phone call, promptly retrieved the treatment and even gave good tips about how to apply it.Way to go, Pearsons Lumber & Hardware. Happy to have an alternative yo big box hardware stores in Sonoma.

This place is great. I used to go to the big box just because it was convenient but now Ive moved to this side of town. These guys were great and had everything I was looking for. I have my new favorite hardware store.

Five stars...a terrific hardware store

Really helpful

Ive lived in Boyes for 40 years and Parsons has been there for all of my home repair needs! Forget the big stores. If you live in Sonoma and want 1st rate service and product availability, look no further.

Glad they are close to where I live good place, no crowds and always friendly people!

All associates know what they talking about.. they greet u right when u walk in, and they always have what I need

Good people helpful, knowledgeable & pleasant.

The owner of the store actually got out of his truck and yelled profanity at me for “parking where he was going to park”. I’m not a mind reader but more to the point here- what does that say about your customer service or common decency? I was flabbergasted. Not only should you be embarrassed and ashamed, you lost a whole bunch of customers in one shot. Your business doesn’t deserve to survive COVID.

First time there, they had what we were looking for😅

Friendly knowledgeable staff have just about everything you would be looking for on your way to a big department hardware store. Always worth checking to see if Parsons has what you need.

For a small store we always find what were looking for. If you like small town professional service this is the place to go!

Always friendly, helpful, good selection despite relatively small size

Everyone was very helpful and nice plus they had what I needed 😊 Susan Beer I needed a special kind of 29g wire and floral tape

Its an Ace Hardware Store & locally owned. I dont go there often but its close & I went there a lot when I was taking care of my Mother starting in 2001.I went there to have a knowledgeable person help me with a drain cleaner. I had picked up a drain cleaner at Safeway that did nothing. The one I got at Parsons worked.

Parsons is the place you can find anything you need for DIY projects around the house and garden. You can find pieces to older things that are hard to find like lawn mowers. Staff are friendly and helpful.

Wonderful local hardware shop with the friendliest very helpful staff!! Always ready to help you with your projects!!

They are closed for Thanksgiving but they always know how to help with all household jobs really friendly staff great customer service you just cant go wrong at this location even if they dont have what you need they help stear in the right direction

Knowledgeable and helpful staff. Great service the moment you walk in the door. I am amazed at the selection they have and if they dont have a specialized item, they will order it for you. I will spend a few dollars more to avoid wasting my time at a big corporate box store with no service and no soul.

Always ready and willing to help. Best and friendliest staff.

Staff is always helpful. They always seem to have what I need. I cant say enough good things about parsons.

Little high on price but service is great

THE BEST IN TOWN. DONT HESITATE JUST BE HAPPY THEY ARE DOING THE BEST THEY CAN . ALWAYS EXCEEDS MY EXPECTATIONS..

I have always loved, loved, loved THIS particular hardware store~even when I was introduced to it when my Father would take me with him on his weekend visits. I helped him find things on the lower hooks/drawers/shelves! Guess thats why I have a DIY attitude~in my Parsons blood. Seems they have everything but what they may not have right there in store they will order&have overnight if needed. Theyve helped me sooooo many times by putting things together for me after Ive totally screwed it up. I love, love, love this(my)Ace Hardware/PARSONS.!!!!!!

Great folks, very helpful 🙏

The staff here is always so helpful and informed...they go a step beyond to help!

Good hometown store

Nice location reasonable prices for a small hardware store in a small town.

These guys are so friendly and helpful

I am lucky to live 3 blocks from this place. They have an amazing assortment and fair prices.

Quaint but a little bit expensive. Have hard to find items.

I love Parsons; reasonable prices, super helpful staff, a real old fashioned hardware store experience, I would be so bummed without this store.

Small store with a great selection and a staff willing to help.

An old fashioned hardware store and lumber yard with very friendly people, deep inventory, convenient parking. I go there first.

I have always had a good experience there and the employees are always.friendly

Knowledgeable staff, good service!

Great mom and pop hardware store and lumber yard. Many projects started here.

Theres some price gouging going on they charged me $4.99 for a 45 degree elbow galvanized and it was only $3 at the Ace Hardware on Highway 12 in Santa Rosa. Im not going back there and I wouldnt recommend that store to anybody

Great neighborhood hardware store, convenient location, helpful staff, competitive prices, stocks some hard to find items, buy screws by the pound instead of in little bags, fill your propane tank too.

Local hardware store good service

Always helpful and appreciated.

Very helpful employees and competitive prices.

Terrific

These guys, and that one lady, are super helpfull.

Great locally owned hardware store, great service

Honest help wonderful small store

Arrived 20 BEFORE closing and they wouldnt help me with propane. This place is a joke.

Helpful and knowledgeable staff

Friendly people.good service.

Local (ACE) hardware store.

Very nice and also very helpful

Only carry what they want.

A o k. As always

Antonio !

A good place to buy what you need, tools, paintings, saws, and much more.

Excellence in service and attention, but affordable prices for all