I just purchased a Subaru Forester. The sales staff actually allowed me to look around before approaching me. And didn’t try to up sell me when I told him I knew what I wanted. He stayed within my budget range and got me into exact Subaru I wanted. Very friendly. I was in my car the next day. Best car buying experience by far. I’ll definitely be sending my family to try city. Anthony and Matt were exceptional and worked fast and efficiently. I highly recommend them to anyone serious about owning a Subaru.
Sheila in Sales at Tri City Subaru was outstandingly. She is knowledgeable, efficient and personable. The entire operation is very organized and I highly recommend stopping in if you are searching for a new or used vehicle.It was a very good experience and I am extremely happy with my now second SUV purchased there. 👍😎
Lindsey was very helpful and pleasant to my wife and I during our recent visit. In addition to providing status on our our current vehicle she also provided valuable information regarding other Subaru vehicles. We will insist that she gets commission when we purchase our next vehicle.
Absolutely terrific repair done when symptoms were not clear at all. I appreciate your attention to details and your help in managing costs. Lindsey (customer service) is the best!
Got the 5k mile package, did a great job on my car. Everyone there is very professional and easy to talk to. Took slightly longer than expected, but hey I thought I was just getting an oil change.
Bought a car there. Craig was amazing and very friendly, we ended up showing up close to closing time and he still took the time to show us a car. We came the next day and he was very thorough and kind. Not pushy at all. 11/10 recommend!!
Excellent service, excellent attitudes, a pleasure to do business with them! Provided a ride to & from local hospital while they did the work. Very personable & friendly.
Josh helped me out with everything that I needed! I went to three other places to be let down, but Josh helped me out into the right vehicle when I needed it the most. Not only did I get amazing service, I got re assured that my newly bought vehicle would be fine if anything was to go wrong with it! I recommend this place to everyone!!
Amazing experience with Cody and Sarah. Easy and pressure free. I had a bad experience at another Subaru dealer in Newington. They lowered my payment and gave a detailed explanation of the car. Great work Tri-City!
Ringo is an amazing guy. I went in for an oil change and my concern about a squeak in the engine. He had the tech listen and had to change out the belt. He treated me with respect and took my concern to heart.Thank you Ringo! I would recommend Tri City Subaru to anyone.
Highly recommend Tri-City Subaru. I just had the pleasure of working with Sheila to purchase my first Subaru. She really listened to what I was looking for in a new vehicle and was able to determine very quickly that the Crosstrek had everything I was looking for and so much more, perfect fit! She really took her time going over all the features of the car and was able to answer all of my questions. She made the whole car buying experience a dream. Shout out to Sarah who made the paperwork portion of the sale painless!! Thank you ladies and thank you Tri-City Subaru!!
Emergency loss of power while driving late Thursday night. I had my Subaru towed to TriCity knowing it wasnt open. The driver left my key and my details in the drop box. The next am I spoke to Ringo who said their appointments were all full and he l hed try to get to it. Later that day the car was assessed and he said the work would be done on Monday. I said I was desperate not to lose any more work time. Then on Saturday I got a call - they found the problem and could get my car finished that afternoon. I know Ringo went the extra mile for me. Work crisis averted. Thanks Ringo - you rock! And thanks to the guys that worked on my car.
New purchase was a great experience with Mike. The staff do a great job theyre very informative. And also very helpful to all the entire process. No stones unturned.
There was an issue with a loud noise in one of the wheels and I was able to get in quickly for someone to have a look. The issue was found and taken care of in a timely manner and I was charged labor which was reasonable. Technicians are very friendly and professional. I purchased my car at tri city and will purchase my next one there as well
Absolutely superior. Robert Arthur is so straight forward, not pushy, just a really nice, helpful guy
Always an excellent experience! The best people - they really care about doing the right things the best!
Always a great experience at Tri-City Subaru! Awesome staff, awesome vehicles.
Purchased a car with tri-city. Efficient, honest and not too pushy. Thank you!
Amazing place to buy a car. :)
So far theyve treated me and my car with nothing but respect. Purchased another car for a friend through them also went really well .
No pushy sales menHowever they are very pushy on you buying an extended warrantyThat you dont need for a used car
Had an oil change, state inspection and two recalls fixed! Quick, painless, and affordable!
Great people that treat you like family...
Bret was professional and accommodating on the phone as well as in person.
What an amazing experience at Tri City Subaru right from the start. I spoke with Patty McSharry on the phone and via email and she was awesome. She was knowlagable and pressure free and made me feel comfortable instantly. When I was asked to show at the dealership she transferred me to deal Brian,also an awesome salesman who was equally nice and made you feel very comfortable right from the start. Brian Santos was also very knowledgeable about there vehicles and very easy going. My favorite part about this experience was not once did I feel pressured about anything, including when I sat down with financing. It was a no pressure amazing experience and now I wouldnt shop anywhere else for a Subaru!
This place is great. Everyone was so friendly to myself and my daughter and the parts guy gave me a discount which was a amazing surprise
Anthony Lanciano and the Subaru team went above and beyond to make my daughters first car buying experience a good one . She is so happy with her crosstrek . Thanks guys .
I have more frequent flyer miles here than I can count. I trust the advice of these expert service personnel.
This place is just awful.. absolutely terrible... avoid at all cost.. they will overcharge you and treat you like a peasant. I’ve been a long time Subaru owner for years, and never have I had such horrible customer service.. I will never do business with this branch ever again..
Always have a great experience at this dealership.
Really took good care of us! Family business and in the end you left feeling like your home 🏠
I had the most amazing first time buying my new Subaru from Jim Sherman here. He was professional and made it such a positive experience. I would recommend anyone to go to this dealership in Somersworth and go see Jim!
Car is better each time I take it there
Great customer service! They go above and beyond all expectations!
Always extremely professional and helpful
Service department staff patiently listen to questions and provide a clear explanation of options.
Mike and Andy from Sales, Len from financing, Patty at reception...theyre all completely amazing! I rarely write reviews - on anything, but my experience at Tri-City was so awesome that I cant help but leave them a good review. Each and every car I test drove was spotless. Theyre mechanics/detailers do an A+ job. Mike in sales helped me find the perfect car to fit my budget and taste. He was professional, friendly, absolutely zero pressure, and went way farther to make me happy with my new car than any other sales person Ive met in the last 20 years.Every concern I had was addressed quickly, thoroughly, and thoughtfully. I could go on and on about the little things the team at Tri-City Subaru did to make this car buying process stress-free, but I think Im about to run out of characters. All in all, they are completely worth your time! You will NOT regret bringing your business to these folks.
I could write a book on this place regarding their service department, sales and finance department. Their genuine care for customers is real and at no point will you ever feel they are just trying to make a sale. I have purchased 4 vehicles from here and truthfully the only reason I keep coming back, especially when I have a Subaru dealership twice as close to my house, is the quality of the people and service. You will not be cheated or disappointed ever by taking your business here.
Great place for service.
Always excellent service
Professional,timely,friendly & uncomplicated
The sales person was very friendly and patient
Great service. Very respectful of the covid issue.
Always a good experience
Excellent people working there excellent service Great prices wouldnt go anywhere else
We had the most wonderful salesperson. Ann treated us very well. We bought a 2019 jeep Cherokee. She took time to explain all the great features! We highly recommend your business!
Good people
Andy, Patty, Trevor and Sarah will get you taken care of. Bonus points for Andy... ANDY IS THE MAN!! Thank you guys
Bought my WRX here years ago. I kind of avoided them way back around 2013 because of somebody in the service department who was rude and condescending every time I went in. Fast forward to now and I needed a steering wheel job done after someone elses handy work went wrong. Bill the service manager is the man. Wicked nice guy, all the staff were nice actually, he got my parts in, my car in the shop a few days later, inspected it, threw a temporary sticker on, I brought it back in after a week to clear the codes, super quick, inspection done, all good. Subaru parts are pricey but thats not on him or the service department, and I feel like the labor rate was fair. Definitely a redemption story for me lol, I feel way more confident bringing my car here again. Good experience.
They sell Subarus and Subaru accessories.
Bought our first Subaru and very please with Tri City Subaru!Thank you, Brian Santos!
Awesome 👏
Very helpful
Called for service and got me in within 4 days. Very professional, let me know everything to be done and the cost. Was in and out within an hour.
Great Service!
They got me a last minute appointment for a wheel issue and had it fixed in no time. Explained everything that caused the issue as well.
Very easy to make an appointment, staff is friendly and helpful
Very good!
Good shop, honest service
Great place to do business.
Great service and friendly staff