I was in an accident that left me carless, and these guys were the ideal salespeople to help ensure my experience would be smooth and forthright. Always tough having to find a new car under unforeseen circumstances but this experience was relaxed and stress free. Will Hardy is a top tier consultant and I highly recommend going to these guys. Thanks again Will! -BZ

Spoke to Matt in sales, extremely rude told me that he didn’t want to take down my name and number to call me when a car was available for test drive because everyone is buying all of the Santa Cruz before they show up. While that might be the case, you think they’d still be interested in earning my business when they do have one on the lot, or at least pretend to be interested

Made an appointment on Monday October 4th to have my car battery looked at on Thursday Oct 7. Called on Thursday to inquire as to how long the wait would be (if my wife could wait with me or we should just drop off the car) and they said they couldn’t find my appointment anywhere. Not that day or any day. He asked again if it was Somersworth that I called, and I said yes (I’ll post my call log from Monday in the review). Took no responsibility for having an employee mess up the appointment, something my wife and I had to plan around. And, had no explanation for how they completely dropped the appointment. If you need your car repaired and it’s important, find a place that can at least keep track of their appointments.

Worst dealership ever dealt with in my life. Bought a 36K vehicle 2 yrs ago fast forward lift gate wont work call them and asked if its under warranty they wont commit. Call the manufacturer and they tell me there is an open campaign for defective wiring. The manufacturer tell me to go to the dealer for a free fix on the TX4 campaign. Call the dealership and asked Kevin the service writer about it and he wont commit even hangs up the phone on me. Call Chris the service Manager and he accuses me of swearing on Kevin which is far from true. Chris then tells me that I have to pay upfront for diagnosis of campaign TX4 because he believes a mouse chewed my wires not the campaign. Scam 101. Just lost my business. Guys !!!!!

Great team at Somersworth Hyundai.. Go buy a new car you wont be disappointed...

Went here because I was interested in buying a new SUV. Walked all over the lot as well as the showroom and not one single person spoke to me. Not even a hello or were busy at the moment, be with you soon. I know there was a sale going on today, but there were plenty of people standing around and I still feel there is NO excuse for me being completely ignored for over an hour. It took me so long to drive there and it was a complete waste of time as I couldnt even do a test drive. Despite their amazing prices online, I will not be coming back as they clearly dont want my business.

I made a mistake and scheduled a service my car did not need. At check-in when reporting my millage, the mistake was realized. No problem! The man was kind and forgiving of my mistake. He checked the vehicle record and I did need a service, just not the one I signed up for... he took care of everything! I am a happy customer!

This is my 4th Hyundai I have purchased through Somersworth Hyundai. The experience is always consistent and stress free. Our cars salesman Chase was very knowledgeable and professional. The general manager Matt was also helpful and very fair throughout the buying process. Cassie (sales) and Kendall (finance) were both extremely friendly and helpful as well. The entire staff truly was a pleasure to work with.I will continue to purchase my vehicles through Somersworth Hyundai. If you are thinking about buying a car save yourself the stress/anxiety and go to Somersworth Hyundai.

I was just looking at the Hyundai so I could compare it to comparable cars. The car I tested was terrific and I was thinking the Hyundai was looking good. The people at Somersworth Hyundai made the difference and we made the deal.

Great Experience with the folks there. Will was awesome and went above and beyond to assist us and get us in the vehicle we wanted. I highly recommend doing business with this dealership. Ask for Will !

Service Team and Auto tech team is amazing everyone is up front hinest and tells you how it is..... Upfront pricing and service on a personal and professional level!! I would have to say above and beyond any service you would expect from a dealership !!! Highly Recommended!!! Also they have a courtesy shuttle! 🌟🌟🌟🌟🌟

THE Place to go if youre in the market for a new vehicle! Top notch sales team, cant say enough good things about these guys. This is my 2nd deal here and when the time comes to trade in, Ill be back again. Hyundai makes a great Ride! They got me into a brand new Kona, and when it was time for lease-end, I purchased a brand new Venue! Even though my credit took a Dive during the pandemic, even though they didnt have the car I wanted on their lot. They made it happen and I couldnt be happier. Somersworth has a real Gem here in Hyundai!

Went in for a oil change and tire rotation. When finished the car was washed, and a safety inspection was performed without me asking. They didnt even try to upsell me on other repairs. Very impressive

Great dealership. Attentive advisors, comfortable waiting area. Updates while I waited, and coffee and vending items.

Serviced my car here since I bought it in 2012.Fair and honest with great customer service

Excellent experience from start to finish. Everyone was welcoming and excited in sharing the new car experience. The GM even came out several times and was a pleasure to work with.

Chase provided excellent customer service, as did the sales manager. Overall amazing level of support!

Always great service.

Highly recommend! From Sales to Service to the cleanliness of the facility - it is top notch!

Worst dealership I have ever dealt with. Car had to go back 3 times to be detailed. After buying the 41000 dollars suv I stop in to speak with the manager and he said I don’t have time for you. Awful dealership never again.

Everyone is friendly. Service was great.

Hassles are gotten by being too cheap.Pay the asking price and get what you are looking for.Paperwork fee of $500 is a bit hi in my opinion.Otherwise, Because of in and out service, you get fast service. 1 hour for me including their wash and gas fill up was far better than what I saw online of 3 hours.I guess its best to give them what its worth and save time.My fist new buy as an old aware man showing up in a 30 year old Volvo wagon 6 seater.No I wont part with the Volvo !!!

Dale V.Dont believe any bad reviews, I have been purchasing many vehicles in my lifetime and have never been treated as good as Matt and Bill have. Great price and great service! If you notice, some have bad reviews, but were answered by Matt to see what went wrong and why they feel that way. He will make it right! if given the chance. I have a new dealership to deal with and very pleased with the whole visit.Thank You Matt and Bill! :)

My experience with Somersworth Hyundai was great! Everything was explained throughly. Received a fair trade to be able to buy the new car. I love my Kona. Salesperson Bill was great explaining all the tech stuff.

Service guys and mechanics are awesome. Did some magic on my 2011 Sonata..thank you all and well done!! Great price to get it done to boot!As for buying another vehicle from there right now, I think the price of the vehicles being sold there are a little high for me.

Courteous, knowledgeable and friendly staff helped me purchase my new Tucson.

Had a wonderful experience here with Bill in sales and the GM Matt while buying a Sonata. They were amazing with our toddler, and went out of their way to ensure some small repairs on the used car I purchased were completed before I took it home. Excellent service and a great product, Id recommend them to anyone who asked.

Looking into the car adventure and the staff was extremely helpful. Lots of laughs and smiles❤️

Nice enough cars but they get your hopes up and their financial department makes no sense. To buy 1 had to put down 1/2 the cost but another was a small fraction of the cost. Follow up email to say they really want us happy and come back in and they will work with you is bull.. Just an auto email that means they want to play with you some more. Found a car I love elsewhere. No games either

The people there are friendly and helpful.

Very helpful and caring staff.

Service director Chris told me repair of warranty work wasnt covered because it was supposedly a workmanship issue with another dealer. Other dealer requested invoices and pictures and was willing to possibly pay, but was questioning the findings and costs. When I followed up on the request and asked them to preserve old parts, all of the sudden they wouldnt do the work. Did I catch them pulling a scam? You be the judge.

Very good service Im very pleased and didnt have to wait long. People were very pleasant.

I wish there was a 5 out of 10 rating. The only reason why I didnt give them a 2 is because the service manager actually gave what would seemingly be considered a discount from the perspective of a customer. The service manager seems to be very honest and goes out of his way to assist customers. Still, overpriced, but thats to be expected from a corporate dealership. Also theres no customer loyalty appreciation with respect to getting multiple services done at very high prices only to be talked in circles when trying to resolve concerns with them after service. I dont have the newest car but Im very conscious of how my car drives. Following service - driving and performance changed drastically. Could there potentially have been things shifting and moving after service do other underlining problems?Maybe. I understand that thats a possibility, however, why would that not be noted and or discussed followed by effort to double-check work to rule out anything that could have been done in the error. That to me should be protocol for any an honest establishment. Instead down the rabbit hole we go pushing for more and more costly services. Honestly I feel like they used the fact that my car was older as a way to deflect any kind of responsibility of changes to my car.

My husband, 7 month old son and I went into Somersworth Hyundai to test drive the new Palisade. The drive went great with our Sales lady Samantha and we decided to come back at a later date. I appreciated that the manager Scott came up to introduce himself and not pressure us to buy that day as my 7 month old was being very fussy. We came back a few days later and the vehicle color combinations we wanted were not in stock at this dealership. Instead of my husband and I having to call all of the Hyundai dealerships around, theyre doing it for me! The Sales Manager Scott is getting exactly what we want delivered to Somersworth Hyundai for FREE! i assumed they would definitely want some sort of deliver fee but no its delivered to me for FREE! The quality of service here is great. Samantha spoke to us the whole time while we were waiting and was there to help with anything we needed! I hate car shopping as most dealerships hassle you to buy, but they genuinely did not. Grade A. I never thought Id see myself in a Hyundai but they are truly making remarkable vehicles now! I cannot wait to cruise around town in my new Palisade! Thank you!!

Quick & easy... Good service!!

This was one of my best car buying experiences. With other dealerships, I have dealt with hidden fees, missed incentives, random commission fees thrown in at the end. Not here. I feel like I got a fair price, and employees were honest and straightforward. I only wish they were closer to where I live.

Chase was very helpful. I went in looking for a used car and bought a 2021. Ask for Chase if you are looking.

Just changed my plate and found this lovely plate nut you guys stripped than repaired. We waited over an hour for it too. Haha thanks for putting your top welder on the job. Guess a little primer would have been too much to ask for. Also charged us an hours labor for a 4 min fuel system clean out they could have done while performing the other services they over charged for. Top notch guys.

Ive had 2 great experiences with their service department. I plan on getting a new car this summer and I will be getting it at Somersworth Hyundai!

Fantastic service!!! I went there yesterday and bought my first car! The sales team does not pressure you or get in your face. They are truly there to assist you with finding the right car for you. Very reasonable prices and quality used cars. I will recommend to anyone I know who is looking for a new vehicle.

Dylan made it a good experience with no pressure and finding vehicles to fit our criteria. We didnt purchase, but would be happy to do business with him in the future.

The people that work here are very nice, but I have 2 major problems. First i showed the service department 2 issues. They then ordered 2 parts to fix the problems that i paid for when they were ordered. When the parts came in it turns out one problem needed several more parts and they werent sure they could even fix it. They then handed me one of the parts they had me pay for. If it needed more work then why have me order the heavily marked up part?Second issue - this wasnt my car but I now get at least 4 calls a day asking if I want to buy an extended warranty for my Hyundai. This is the ONLY place that my name has ever been associated with that car so it absolutely is the dealership that sold my information. There is no excuse for that.If you dont want your phone ringing from 8 am to 9 pm 7 days a week with junk calls, take your car somewhere else!!!

Good service and they dont make up needed services

Chris and Kevin have abhorrent customer service. They were rude and argumentative. The idea that the customer should be treated fair never entered these two minds. If I could give a worse rating I would. Hyundai is a horrible company to deal with, from finance all the way down.

Dont go! Very terrible service. Not professional. Not recommended at all. They just want your money. Read more yelp comments about this palce before you go.

Ian, Kevin and the Service staff are top notch, and strive for real Customer Service. They made me a repeat customer the first time I went to Somersworth Hyundai. My car had a couple of issues and all was taken care of expediently and with no fuss or runaround. Im not taking my vehicles to anyone else from now on, and that is no joke. If youre looking for a trustworthy assessment/repair place, go to Somersworth. You wont be sorry.

Service department is wonderful

No communication from within.Rude over the phone. Loose with the truth as far as details are concerned. Because of time constraints and happiness with vehicle it my second run with them. The second is better than the first but still unacceptable. The odd thing is the rough spots on initial run were no where to be found. They seem repaired . I was disappointed in short order by systemic failures with equal severity as my first experience but in places that ran well the first time. In either case my experience has been one where it seems they think we should feel lucky to have them at all.

I never write reviews but all I have to say is do not go there ever. They took advantage of a 23 year old female who told them her budget was $10,000 and allowed her to walk out with a car worth $9,300 and a loan of OVER $20,000. Instead of telling her her credit score was going make her interest rate through the roof, they used the monthly payment to mitigate how much she would end up paying.Unfortunately they do not care about what’s best for customers at all.They’ll do whatever to make a sale.I would never allow anyone I know to go here.Reply to comment: Your actions show otherwise. You have lost not only one customer, but probably 100s. Good luck.

I just love the service here and I am glad to see Ian back after 8 years.A lot of us missed you !It is great to have the Shuttle Service so I can go to work while routine service is performed on my car.Thank you Somersworth Hyundai !Carolyn

It was a quick check-in! The service didnt take too long either, and they honored the price that was given over the phone. It was great!

My repair was taken care of quickly, and they even washed the car!, I am very please with their service. They told me about 45 minutes total, and it was just 45 minutes exactly! Who could for any better service.

Good sercice, good policies good people

My husband and I went in for a routine oil chance on our 2017 Hyundai Accent and we ended up leaving there with a 2020 Hyundai Elantra. He has never had a brand new car in all his life and for this dream to become a reality for him make my heart smile. I have been in to this location with my husband many time from buying a newer car to regular up keep of the vehicles. They have always treated him with respect and genuine care here. So Thank You Hyundai of Somersworth from our family!!!

Good service department we have only had to use them for warranty or recall work but everything seems to get taken care of properly and when I do have concerns and bring it back it seems to get addressed

Don’t care about helping customers- just want to make a sale. Shady company and bad communication. Don’t go here.

It was great and everyone was very polite and nice

Think twice before you go. Not professional at all and also overpriced.

This dealership is the best!! I am definitely going back once lease is up. Very nice people, fantastic service

I was squeezed in for an appointment on a busy Sunday afternoon, when no other dealership would look at my car which was having engine issues! Joe Maxwell was kind and helpful from the first moment I walked through the door, and he explained to me what was going on with my car every step of the way. The incredible service team fixed an issue that another dealership had caused in my car, and I plan on doing all my business through this dealership from now on! From the moment I called, until when I left, the staff went above and beyond my expectations, and I would leave ten stars if I could. Thank you Joe Maxwell for going above and beyond to squeeze me in with only a few hours notice and fix the problem that another garage caused to my car, and thank you to the service team for getting my car running smoothly again. I could not be more happy with my experience with this dealership. I highly recommend this service department to anyone having issues with their Hyundai!

I recently purchased a nice used car from this dealership. The staff was great during the sale. What they forgot to mention is the car did not come with an owners manual. They also installed an automatic car starter for us. When we picked the car up, they didn’t explain how to use the car starter and when we asked the service person how it worked he told us “The manual is on the seat”. They still haven’t gotten us a manual a week later. This was the third car I have purchased from this dealership and it will be my last. They are lacking basic customer service after the sale.

The Service Dept.@ Somersworth is professional, courteous and always does an excellent job of servicing both our Hyundai vehicles.

Good customer service, they let me know what should be addressed now, and what will need to be addressed in the future so I could make the decision on what work to have done.

They did a great job in a timely fashion

The service department always does a great job servicing my Elantra,thanks guys.

No sports cars says the manager but the salesman says the Genesis is their sports car. Instead of explaining more they instantly assumed I cant afford 60,000 for a genesis(who would pay that much for a Hyundai?!) and shooed me out the door. I guess they rather let me spend my 60,000 to buy a vehicle from one of the other fine manufacturers who produce vehicles here in the USA like Volvo.

Great, efficient, comprehensive service and communication. Great job!

What an amazing group of people. I went in not really sure what car I would want, but after expressing my price range and preferences, I was able to leave the lot with my first car. Thank you so much to the sales team and management for helping out with the big milestone in my life!

I have recently visited Somersworth Hyundai in hopes of purchasing a newer vehicle for myself. The salesman and management team were friendly and courteous and did everything to make me feel confident in buying a car from them. Unfortunately my credit was my downfall so I have some work to do but I plan on returning to see and Dave and his crew when that time comes. Definitely a 5 on a scale of 1-5. Check them out.

I leased my 4th Hyundai this week and was very pleased with the service I received. My new Elantra has several new features that I plan to use often. My salesperson Brock was very knowledgeable and patient with me. His boss Scott was also helpful with make my choice.

My first time buying a car! Bill was great, it was so easy and everyone was nice. I would definitely recommend this place.

If it were not for Kevin Ladd and Ian Cavanaugh I would have given up on Hyundai. We had engine problems with our Santa Fe, but both men went above and beyond for my wife and myself. It means a lot to me that these men thought so much of us. They did not build the vehicle, however they did stand up with the customer. If Hyundai is not your first choice, make these two men your first choice. respectfully, Dale Leavitt

Benn to Somersworth a couple times. They told me the first time I was there that I really did not need one of the things I was asking for. Following visits showed me they really strive for integrity and real Customer Service. Im now a permanent customer.

I was waiting with my mom to have her car inspected. She wanted a new car but was nervous that she would be told its too expensive. However, somersworth Hyundai didnt do that. Michael and Zach were awesome. Thoughtful and really listened to what she needed!

This is my 3rd Hyundai through somersworth Hyundai. Great warranty and great service dept. They make you feel like family

Evan and crew treat you like family. To give an example on a very busy day last week he took the time to explain to me why heavy duty OEM floor mats are much better than inexpensive aftermarket ones in both fit finish and durability and they have the little lock built into them so they wont slide around in the car and bunch up and allow the salt and mud to get all over the carpet. That extra effort makes you want to come back,I will be back for sure .

As a first time new car buyer, I was incredibly nervous heading in to the dealership unsure of what I wanted, what I could afford, and if my need could be met. I was absolutely blown away by the knowledge and understanding of the salesman and manager I worked with to make sure I was buying the car for me AND something in my price range. I am so incredibly satisfied and happy with my vehicle and the customer service I experienced.

Great experience purchasing our 2019 Elantra this week! Everyone we worked with was very knowledgeable and professional. We would definitely do business here again in the future.

WE had an oil change and a sticker put on car. Everything was done in a good time. Car was washed after . Very clean.

Great place to purchase a car, but it takes over an hour for an inspection sticker and that is WITH an appointment, which i think is crazy..since we purchased our car there, they offer free inspection stickers but i do like that they address any recall/warranty issues at the time of inspection; however, there was no additional work done today and it still took over an hour

Evan, Kevin and Kayla in the service department are always going above and beyond!!!! They give me the best deal possible and always make sure I’m not waiting to long due to my medical conditions!!! If it is to long they’ll bring me home and pick me up when ready. I was really surprised when I got a quote on new tires. So I went to get a quote from Town Fair Tire that almost matched the exact same tire. So I called Kayla and Evan and they gave a better quote!!!!!But it’s also the little things, like having my car washed or getting me in for a last minute oil change or even doing a little vacuuming when I can’t! They beyond deserve this excellent five star rating and I just hope that they keep it up in the future! Thank you and you will continue to have my business!!!!!

Nick is a great sales person! But the general manager Matt felt the need to scream out my personal information regarding my paystubs and being denied for a car. In front of a lot of people. He needs to work on professional courtesy. Left in tears, and decided to go elsewhere with business.Wouldn’t go here again.

I stop to shop for a car for my wife and was never greeted. I am from a family that sold cars and expected that when I got out of my vehicle I would be greeted by a salesperson, however that was not the case. I parked up front so not like I couldnt be seen and walked along the rows of vehicles for probably 20 minutes or longer.

Great customer service. Senior discount for maintenance work if AARP member. Free State Inspection for automobile purchased at the dealership.

Tired of the “typical”, read: terrible, car sales experience at Autofair, Quirk, Mercedes of Manchester, Bill Dodge and others- it was wonderful to step onto the lot, knowing what I wanted to see, and to see it within minutes.“Want to take it for a few hours?” Why yes, Nick, that would help me determine if it fits my life. Fantastic and flexible!Easy, hassle free and fair pricing. Joel knows whats fair and genuinely wants you to feel positive about your experience and purchase.Wherever you start your car search, it will end here.

Mostly it went well. Only recommendation, if they take notes on a car youre trading in but don have at the moment (youre with someone else but getting a quote for yourself), ask to double check the notes for any errors... Better safe then sorry.

The owners are horrible people. They dont care about their customers or employees. They only care about the green in their pockets. I wouldnt take a car from them if they gave it to me. Please make sure you read everything on the paperwork you sign... Theyve been known to make mistakes.

Went in for a problem with my Hyundai Elantra, staff was very helpful, did diagnostics and provided a thorough explanation. Great experience!!! Highly recommend!

The only car dealership I trust. Their service department is second to none. I trust when they tell me something is wrong with my car. And they will provide you with the proof, if asked.

Great auto group.

There was a lot of drama when I went to take a test of a car that I was wanting to buy from this showroom. I have made my self clear that I wanted to test drive the trim that I am looking for before I could decide to buy it.The sales representative was trying to put a lot of pressure and compelling to make a non refundable payment so that they could get a car for me to test drive.The owner of that showroom then appeared and was making very rude comments that I have wasted his, his sales representative valuable time.I would never go back there or would suggest this showroom to anyone.

I wont recommend this dealership to anyone, the service department is not good, I could have done the work in a shorter amount of time. They had my car from 630am to 345 PM to put four new tire on it, supposed to put four New Rotors but only put two, and just greased the pads. And State Inspection. Thats not 8 hours worth of work. Not to mention when I purchased the vehicle I waited around at the dealership for over 4 hours to get everything done. Salesman was unorganized and didnt know what he needed for information. Again I wouldnt recommend..

I have purchased 2 Sonatas here in 5 years. My wife has had the unfortunate task of bringing them in for all the maintenance visits. She has all maintenance done there. She makes her appointments well in advance and gives very detailed instructions right down to the brand of lubricants she wants used.She has experienced constant poor performance with scheduling. Her most resent visit was for a major service interval and she wanted it detailed.She went in person to schedule it two weeks ago because the previous time she wanted it detailed it wasnt done because the detailers did not have insurance and it didnt get done. This time she requested a particular loner car and was told no problem. When she arrived it had been lent to someone else. She left very upset.We love the cars but the service department dose not reflect the image that the dealership is trying to present.Bill GardnerRochester NH

I had a great experience here looking at cars to buy! Go visit if your interested in buying a new or used Hyundai!! Amazing prices too!

Friendly staff honest sales staff not trying to push higher priced vehicle on me actually worked with me to get a payment I can afford great first purchase experience will definitely be a customer for life....Edit: It has been 4 months since I got my car from here and I am realizing that my first impression was a facade. the staff are still pretty friendly but after you have already purchased a vehicle its different, also I got screwed over on my first factory service, which was supposed to be free. all they did was change my oil shortly after that my transmission went and it took almost two months to get my car back they blamed it on the warranty company dragging their feet which could be true Im not sure the did help me out and not charge me for a rental during the time they had my car for repairs so that was a plus

Amazing dealership! Sales team rocks! Makes you feel like shopping for a car isnt something to dread! Great deals and super helpful!

Bought my 2017 Santa Fe Sport here. Jason and Shawn went above and beyond to obtain the EXACT vehicle I wanted, exterior color and interior, they located it in NE the last one like this !!! Great working them. Very pleased. Registered my car the other day and this one was meant for ME! MFG date is on my birthdate and in the center of the VIN# are my initials!! Thank you

Unless you want to fight for good service and the price you were actually quoted I cant recommend going here. My family bought 3 cars here and nobody is willing to go anymore. Ive been quoted $260 and given a bill for $360, charged rates from free to $60 on oil changes, and told parts have never been worked on that they replaced. Ive been told my air filter is filthy and when I checked it it was perfectly clean but carelessly smashed in place. The main reason I was staying was for my warranty, which is up. If you get this far and do go in I recommend Kayla, I never had problems with her and shes probably the only reason I stayed as long as I did.

They charged me $80 for swapping tires inspite of confirming the price to be $69 over phone and getting the same thing done from them for past 3years. They also give a long list of recommended services everytime.