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Bed Bath & Beyond
6025 Kruse Dr, Solon, OH 44139, United States
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Bed Bath & Beyond
Comments
De
Review №1

Pleased to see space between aisles, and not shelves overstocked with items in disarray.

Pa
Review №2

Found what I wanted. All the employees were very helpful.

Mo
Review №3

While my husband was getting his haircut I just walked to this store to explore and see what they have. Like other branches the have huge selection of home, bedding, bath, kitchen supplies and ....I went there around new year time and they have some good prices on bedding with ugg brand. The blanket looked very comfortable and soft,and the prices were so reasonable.On the other side they had some kitchen item running with good prices and I was lucky to find two bowls in taupe color for really cheap price. I always check the clearance rack where sometimes they have really good deals.What I really liked about this store is that they had shampoo, conditioner and beauty supplies. I have been using OXG shampoos for a while and they are a bit pricey since I have long hair. At the time of my visit I saw they had a great deals on the products of this brand which really made my day.And that tiny Nutella was the pin point of my visit to store. I think that is the proper portion one can have.

Cy
Review №4

Clean store, helpful and knowledgeable staff.

KG
Review №5

The selection was very limited. I was looking for a shower curtain. The employees were very pleasant and the store was very clean.

Ca
Review №6

Very clean and organized store. Found everything I was looking for and more. Staff was friendly and helpful.

Ri
Review №7

Great selection and super helpful staff. So glad there is still one left in the area.

Ro
Review №8

No assistance whatsoever no selection of decorative door hardware.

Ce
Review №9

Outstanding prices and excellent service

Ab
Review №10

Easy to find what I was looking for because staff was very helpful. I was online to pay and the employee at the service desk offered to check me out. She also figured out the best price I could get. Great service!

De
Review №11

They really have lots of nice things for the home

Ha
Review №12

I was able to find what i was looking for and save money and thats a good thing

A
Review №13

Clean and organized. Not a lot of products but a nice shopping environment.

Co
Review №14

Finally found what Id been looking for eith assistance of a wonderful gentleman. We both looked and didnt find it initially. He checked the computer. It said the item wss in stock. He looked until he found it!!! Kudos bed bath and beyond!!

Je
Review №15

Well stocked many different items available.

He
Review №16

With some of the stores closing around town, this BBB is open and running smoothly ....bring your coupons and get shopping!!

Pa
Review №17

Great store clutter free!

Me
Review №18

Staff is very nice but prices are high

Da
Review №19

Super store. Awesome employees and products

Ch
Review №20

Wife found what she needed.

Qu
Review №21

Bed Bath and Beyond has basically everything you want for your home, especially during this time. I was there looking to make my home as cozy, comfortable and beautiful as possible at an affordable price. The location in Solon is convenient and NO crowds.

Wa
Review №22

Store was OK. STAFF was preoccupied with stocking and mark downs. Floor plan was different from what I was used too. BB&B is starting to frustrate me with store closings and less customer service.

Mi
Review №23

I was looking for an item and noticed 2 associates working. But neither one made any attempt to ask if I needed help. Yes one was up on a ladder but there was one on the floor and the ladder wasnt so high she couldnt step down for a second so the other associate could maybe help. After wandering around the same location in front of these 2 ladies for surely 10 minutes I finally asked if they sold the item I was looking for was in store or online only. She replied online only. I could of swore in my training with BBAB when I needed extra income that if a customer could not find an item it would be offered to them to purchase online in store or maybe suggest another item to try...instead she was willing to let me walk out and take my business elsewhere. But after searching on my own I found what I was looking for. I work in customer service so I know when Im being my best and when I could do better. Get it together

Ch
Review №24

Associates where very helpful and friendly

Je
Review №25

Nice store, its bad that the store close to me, closed, so know I have to drive almost 8 miles compared to 3/4 miles.

Ka
Review №26

I love this place.

Na
Review №27

Customer service was good had to return a item that was ordered because wrong color was delivered other than that l looked around the store found an item l needed.

Ni
Review №28

I am not one to normally take the time to write a review for a business, but this is one of the worst stores Ive ever been in. Every employee was very rude. An employee was bagging things at a register, saw my wife and standing with more things then we could carry, he rolled his eyes toward us and went back to what he was doing. We then stood in front of the register he was working at for another 7 minutes until someone at customer service finally said they could help us. The girl that did check us out was not very friendly and didnt even tell us the total when she was done scanning our items. I had to ask after 3 minutes of standing in front of her in silence if she was done and for the total. We checked out at 8:22pm and the stores business hours said they were open until 10pm. There were only 4 other customers in the store at the time we were there. I could understand if they were understaffed but there were at least 6 employees out on the floor. Bed bath and beyond has now lost my business.

Pa
Review №29

Always good things

To
Review №30

This is my favorite store!

Me
Review №31

Inventory is sparse, no king size pillows-how is that possible? Lots of clearance items.

ka
Review №32

I called and asked them to place an item on hold for me. They said they could and took my name and number. When my dad went to pick it up they told him they knew it was on hold but sold it anyways and said he can buy the one on display that everyone has touched (during the virus). This was the one item my mom has been asking for for weeks for Christmas and my dad and brother drove all the way over there to be disappointed. Probably not going to this location again.

Ca
Review №33

I find what I was looking for! Good customer service!

Ad
Review №34

Customer Service is horrible at this store! Ordered an item online for pickup and they canceled it. Had to call the store and the manager got an attitude with saying it’s not their job to reload the gift cards and that I would have to call the main customer service #. Never going to deal with them again!

Da
Review №35

Lots of variety of items. Helpful and friendly employees.

Ji
Review №36

Just basic.

Ja
Review №37

I love this store

Ch
Review №38

Had what I needed

St
Review №39

Low selection in store, more online

Do
Review №40

Always has something I dont need but want... Clean store ... Friendly staff

ke
Review №41

They distanced, and had everything I needed. The staff was also very helpful

Br
Review №42

This store is currently undergoing some renovations and the World Market section is leaving, but the rest of the store is fabulous as always. I love that they have salon brand shampoos in the health and beauty section.

Ke
Review №43

Nice, clean store and setup as youd expect a Bed Bath and Beyond to be. However the staff I experienced in the store wasnt too helpful. Needing a cutting board and knife for a customer presentation that I was in a hurry to get to, I was directed to a large section of the store to find it. The staff member walked right past me as I struggled to find my wares. After a few minutes I found what I was looking for and was out the door. Other than this, a recommended store.

Er
Review №44

Found everything I needed, and the cashier was very patient while I decided last minute if I wanted an item. Very friendly staff

Ma
Review №45

Very helpful

Mi
Review №46

Easy direct

Jo
Review №47

GREAT STORE THE ASSOCIATE HAD GREAT KNOWLEDGE OF WHAT I WANTED AND TOOK TIME TO PUT IT UP SO IT WAS READY TO PICK UP WHEN I GOT TO THE STORE HER NAME WAS APRIL SHE IS A MARVELOUS EMPLOYEE!!!!

Ch
Review №48

Nice store. Large variety. Need more associates to help customers. I dont always want to go online.

Br
Review №49

Ok

Sh
Review №50

Bought a French press. Glass was broke inside the well packed box. Have to return it,but otherwise great shopping experience

Jo
Review №51

I love this store theres always something cool youll want to buy. But I particularly loved the clearance

Th
Review №52

Had everything I was looking for 😃

Sk
Review №53

A good place to find deals. Good customer service.

He
Review №54

They require and record your drivers license ID and name when you make a return. Way to make your customers feel like suspected criminals when shopping at your store. I rarely shop there. Now, I dont want to go back.

T.
Review №55

Very very nice store n set up. You can get your bargin for sure here. I went out of my way to come to this location. Staff is very friendly, knowledgeable and helpful as well....T.M. Pierce

Pa
Review №56

The workers gave outstanding service. One of them actually went and found my item and brought it to me.

Ja
Review №57

Great stores

Ka
Review №58

I like to look at my products in person and this is THE PLACE! Great service, great products, great prices!!!

Lo
Review №59

The store had what I needed at a reasonable price. The staff was very friendly and helpful.

To
Review №60

Friendly helpful staff. Campus event was well organized. Love this store!

Hi
Review №61

Love this store. It is everything!

Ly
Review №62

Amazing stuff i never knew I needed

He
Review №63

Nothing exciting,in and out

bi
Review №64

Great product selection just need more floor Personnel to figure out pricing and product differences

Ka
Review №65

Customer service not great .I was buying towels no sale than to find out the towels I picked werent on sale but someone put a whole stack in the wrong place. Im never shopping there again.

Ka
Review №66

This is the only Bed Bath & Beyond that I like.....they are all so nice and helpful

Te
Review №67

Mary is very helpful, she helped to find me out the price of the product that I want to buy. Then when I went to cashier, Veronica has attitude, she don’t even know how to help me to pull out my 20% discount. When I returned the item the next day, my favorite “cashier” Veronica was there AGAIN. What a day to start my day....she has these body language that irritate my nerve. She don’t even know how to apologize. Next time when I come back in that branch, I will avoid her OR go to another branch to be sure. IF you don’t want your day bad, avoid her because if you have some complicated or minor issues with your product, she is not the one to deal with. At least the manager know how to handle the issues, NOT HER!

Je
Review №68

They had everything that I wanted and the price was good also

Ke
Review №69

Convenient location. Slightly slow check out lines but the employees have always been nice and willing to help here.

Ch
Review №70

This is one of the usual well-stocked BB&B. Cashiers have good customer attitude. Make sure you take their coupons for 20% discounts.

De
Review №71

Most of the staff is very helpful. Store layout is good, it doesnt seem like random products in random places.

Ca
Review №72

Saw a wine bar in the advertisement so I asked about it was told they were sold out, the girl even check other stores. As I was leaving I looked by the furniture and there was the wine bar that I was told was not in stock. I found someone and inquired about it and their response was oh yeah, we have one in the back too so bottom line...check for yourself before asking someone who should know the inventory. Disappointed in the customer service.

Sa
Review №73

Good custom service...great manager (April )

My
Review №74

It smells so good really nice customer service and has good prices.

Ch
Review №75

My favorite store for kitchen gadgets!

Ch
Review №76

Can always find what I need at a price better than Amazon

Fr
Review №77

Good experience,chairs were friendly and helpful.

Ch
Review №78

Was greeted and helped right away.

De
Review №79

Found everything i was looking for and some great deals

Me
Review №80

Disappointed by lack of coupon flexibility when forgot mailer at home. Also, no coupons available through text or email, though Im signed up for both.

De
Review №81

Very friendly and helpful staff!

To
Review №82

Great customer service by Ty G

An
Review №83

Love thos place.

Ni
Review №84

Always find what I need at Bed Bath & Beyond ... If not, they will order it 😉🥰💕

Ti
Review №85

Plenty of selection, good prices.

ch
Review №86

Eventhough the website said the item was available for in store pickup no employee was able to find it. We left empty handed.

Ja
Review №87

Wife loves this store. It can be messy at times but the staff is excellent!

Sa
Review №88

I always find something fun and different

Ik
Review №89

Be careful you will go in here and find so many things you didnt know you needed I suggest meditating before going here to focus your mind

Da
Review №90

They always have what I need, if not they order it for me.

Gr
Review №91

Nice place, I especially love the Beyond section

Jo
Review №92

Very neat store and helpful staff

De
Review №93

I was welcome with a friendly smile when I entered the store I needed assistance I approached the clerk she immediately directed me to bath area an gave me inform on products I was looking to buy

Lo
Review №94

Always find what you need

Ta
Review №95

One of my favorite stores

So
Review №96

The staff took extra care to help us find what we were looking for. Definitely one of my favorite stores.

mi
Review №97

Lots of interesting finds

Mi
Review №98

I forgot my coupon so I left.

Ta
Review №99

Found everything for my nieces shower!!

Ka
Review №100

This store has everything!

Information
49 Photos
100 Comments
4.3 Rating
  • Address:6025 Kruse Dr, Solon, OH 44139, United States
  • Site:https://stores.bedbathandbeyond.com/Solon-OH-44139-204?MCID=YT_YEXT
  • Phone:+1 440-542-9146
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–7PM
  • Saturday:10AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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