What an amazing experience for our business at Capital Cadillac. Julius Murray is the absolute BEST! We will definitely be back to purchase our next company car.

Great experience. No market adjustment unlike many other local dealers. Straight forward with no selling B.S. Didnt try to take advantage of me with fees, during the finance paperwork process, etc. Robert was my Sales Consultant, and great to work with. He noticed a small appearance defect, which I may not have noticed, and proactively ordered a replacement part to correct... which would have been easy to not notice and make my problem. Highly recommend.

I just want to give a HUGE shout out to Capital Cadillac for their great service and help with purchasing 3 cars now for my family. The salesman was aight too. Kidding!! He was amazing and will never use anyone else when purchasing vehicles. Thank you Capital Cadillac!!!

Fast service and fully trained technicians. Car always clean after servicing. Keep up the good work!

Thank you Thom Holmes & Rita Oliver for making buying my new car such a Pleasant experience. Thom Thank you for meeting me half way and taking the time to explain all the features on my new car. We the Moodys are Thankful for Capital Cadillac. We will highly recommend you both.Thank you,Michael & Sandra Moody

This Cadillac dealer needs technology to help the service department run more efficiently and give a modern experience to their customers. I had my other car, a Lexus, serviced the same day at a Lexus dealer and the experience was so informative and pleasant that I cant wait to take the car back for service, and to buy another Lexus. My Cadillac service was more comparable to a mediocre private shop. The people at this Cadillac service department are really great individuals, but they are not being set up for success, and they dont have the tools (software and training) to ensure a consistent, memorable service experience. I think they would benefit from seeing how the Lexus dealer a mile away conducts a scheduled service, and investing in tools and training.

Our car has been in the shop for over a month now because they had to replace the engine. Apparently, it snapped. My concern is that there is no ETA on when well get it back, and even worse, they have no system in place to provide a rental while they wait on the parts. I understand that the parts are made to order, however, I think customer satisfaction should come first.

TLDR:Beware- Attention to detail is LACKING, quality assurance is LACKING, and customer service is 50/50. I would AVOID this dealership unless absolutely necessary. First picture shows that they didn’t even take the time to reset my oil indicator after my service and oil change..second picture shows proof of mileage after their service..Kind of a multi part review:First off my guy Jeremie Staves needs a raise, he was great and very professional. He was my service advisor for my car repairs and did a great job at explaining the situation and communicating expected costs. I would probably use him again. I had a bit of trouble during my experience and he recognized that, I was given a $30 rebate which was cool.Secondly, as I’m waiting to pick my car up I had no choice but to overhear Enrique S. in the waiting room.. yelling at some technicians and appearing very rude. Customers even came up to him and he continued to be on a call to talk to his Vet about his dog or something? Dog medication maybe? Regardless, I found it pretty unprofessional from a Cadillac Dealership with customers waiting. Was pretty surprised honestly. I got the vibe he was a boss maybe? Sad to seem him talk down to others like he did, I think he was having a bad day.Lastly, mainly writing this because I got bored waiting on my car that was supposedly “ready for pickup”.. 30 minutes ago. I am now waiting at the dealership for over an hour. Hmm. Apparently it’s “literally just about ready”? Overall a MEDIOCRE experience at a TOP-TIER cost. On the bright side Bitcoin hit $60,000 again as I’m waiting.Tips:- greet customers when they walk in the door, don’t make them come to you awkwardly. Why does this need to be said?- have snacks for when people are waiting here for hours. Not a pay snack machine. This is a Cadillac dealership lol- be more upfront with timelines. It is fine if something takes a little longer, but I don’t want to waste my time sitting in a waiting room when a car is “ready for pickup”. We have jobs to go back to. Be respectful of customer’s time./edit 1Changed from 3/5 to 2/5.I was driving down the road this evening after I picked up my car around noon today after a service. Check engine light came on again, and car went into low power mode on I-75. Couldn’t accelerate, very dangerous situation.I called them at 5:30 or so because they were still open. Had to call the front desk literally 5 times because the call kept not going through when the lady dialed me to the service reps. Eventually, she called them herself to get someone. My representative unfortunately could not help nor had documentation of the codes that came up earlier today.Nonetheless, the error is not fixed unfortunately. From a quick Google search, I *think* the alternator is going bad. I am frustrated that Capital Cadillac said nothing about this during my full service. Not only did this put me in a dangerous situation, but also my car and now I feel hesitant about the other repairs done.I will be calling to see what can be done and update accordingly./edit 2Keeping 2/5.I called and talk to Mr. Doug Pierce, and he left a lot to be desired. I can get a free hour of checking my stuff out if I bring it back though. Haven’t decided if I’ll take it back there or to another shop.Still frustrating by having mis-communication by tech and dealership. What should have been said originally is “these CEL codes are likely representing such and such, here is what we could do to fix it. Want us to diagnose it further?”Instead, what happened was they wiped the codes and pulled the car out of the bay and were done with it. Odd./edit 3Just realized the dealership did not any reset my “Check Engine Oil Life” dashboard indicator when I had my oil change and service. It is still what it was prior to taking it there. Wow. Attention to detail and QA/QC is very lacking here.

I wish Capital Cadillac would step up there service. All the times I go there for my oil change they dont even finish the basic job must less if you ask them to do anything extra. This time I asked them to put in a little air in my tire which was low they failed to do it for me. Everytime I have my oil changed there they do something wrong or dont finish the basic maintenance oil changes. Like forgetting to do the cabin Filter forgetting to add windshield washer fluid. what else did they forget. Highly annoyed customer.

Puzzled…. I’ve utilized this dealership since 2013 for service on my 2012 CTS Wagon. Up until now, my reviews could only be stellar. My former service contact (Jason) was knowledgeable and professional.However, right now I’m a little puzzled by what’s going on with my service experience. I dropped my new car (2018 ATS Turbo) off about a week ago for diagnostic with vibration when driving between 30-50 miles per hour. I also told him there were many instances of this in the Cadillac forum and they were calling it driveline shudder. The new sales person (Mike) seemed new and not very knowledgeable. He told me it was probably in need of tire rotation. I told him that was not likely as It was done Two weeks prior, at the same location…..As mentioned, it’s been a week. Not one call from this guy. I called several times. Once speaking to a Mr. Sandoval. Who although very knowledgeable, informed me he was not my service person. He did advise that the suspension had been looked at and now they were looking at the transmission. I called again and spoke to a Michael who said I needed to call back and speak with Mike. (I’m now wondering if Mike and Michael are the same person).Calling again and finally getting “Mike”, he said all he could tell me was it was being looked at. I asked what were they looking at, he said the computer didn’t say… I asked him why hadn’t he called to advise me (5 days in), he says they only call when they have something to bill, and need permission.I cannot imagine how this is Capital Cadillac in Atlanta Service Department after my experience in years past. I almost had to check my phone to see if I had dialed the wrong number.Or maybe I was being punked and Ashton Kutcher was nearby in the bushes ready to show up with his camera 🎥 men.In any event, it’s been two days since I called Mike, and no word.Maybe I’m in the twilight zone and I should look for Rod Sterling……

Great vehicles and great service....this is our second purchase from Capital Cadillac and we are very HAPPY We bought a certified pre- owned vehicle.Shopping around they offered us the best bang for our buck.No pressure not aggressive just straight forward based on our needs.Thank you Robert for all youre assistance

We had a great experience when purchasing our car through Capital Cadillac. Trading out cars is typically a process that I dread. Thom Holmes (in the pre-owned division) made our trade-in and purchase smooth and easy. He made sure to address any of our concerns and was able to get us in the vehicle we wanted without having to settle on something else.

This was my first luxury car purchase and it was the best experience that I have ever had with purchasing a vehicle! I purchased a white 2017 Cadillac XT5 and I am really enjoying my vehicle. I didn’t have to bring a lot of paperwork with me because the transaction was different than what I have experienced in the past. My salesperson, Mr. Randy Gibson, is a world class salesperson. I never felt pressured to purchase a vehicle. Everything moved at my pace! I will truly recommend this dealership, and my salesperson, to anyone I know who is in the market for a luxury vehicle!

Friendly and professional staff. They were very attentive to our needs and not pushy. I loved everything about my experience at Capital. Truly the nicest dealership I have been to. I will definitely be back to purchase again.

Charles is the most honest car salesman that I have ever dealt with. He was utterly professional, patient and knowledgeable. Charles is a great asset to the company!

Great dealership, professional sales people that are courteous and listen intently to what the buyer is looking for. Paperwork was fast and didn’t have to spend a whole day trying to buy a car. I highly recommend Capital Cadillac and my sales rep Charlie!!

We had a fantastic experience with Thom at Capital Cadillac.Great car, great price, great service. NO COMPLAINTS!!!They care deeply about the quality of their vehicles and go the EXTRA mile.They even sent me off with a full tank.

Had a great easy experience but I’ve had a consistent tire issue going on since I purchased the car last November the front tire had a chunk missing when I purchased it to which I was told I would be receiving a check in the mail for replacement to which I never got and just got the run around on when I asked about it and now it’s to the point as of three days ago the tire won’t hold air so I go to get it fixed and the lock key the gave me for the locking lug nuts on the car is stripped out and useless so now I’m trying to find one local to no luck and the whole experience has definitely left a soured feeling when it comes to the service

Out of all the times, purchasing a vehicle has never gone quick and easy. Capital Cadillacs entire experience and atmosphere were exceptional. Thom Holmes gave outstanding customer service; he always kept me informed; answered all my questions with quick responses. No hassle, no pressure, create service. I recommend Thom Holmes; he takes care of you through the entire process and even after. Capital Cadillac is an excellent place, hands down, for your vehicle purchase.

Great service and fast great waiting room

Very courteous sales staff. Never felt pressured. Couldnt be happier with my choice.

It was great. Lee in Service was very nice, informative, and helpful. Will be back for all things Cadillac!

Service Visit - I had an excellent experience with Lee Sommers in the Service Department. He was able to get my vehicle repaired in a timely manner. Going forward, he will be my Service Advisor.

First of all worst customer service ever! nobody came out to grab my car let alone when I walked in no one greeted me so I had to pick a window and let them know why I was there. Then on top of that the only refreshments were coffee and soda beverages and a paying snack machine. I was there 2 hours and a half waiting for my oil change 10 point inspection, in which I had an 11am appt. To top it off at the end of the service the guy dud not go over every thing that was done, he just handed me the receipt. I will never be back this is a Cadillac dealer and this is what I got. My Nissan dealer provided way better service!

Car buying can be a stressful experience. But Julius Murray made it so easy and painless. He was honest and upfront at every part of the process. He went out of his way to help me in any way he could. The whole process was quick, easy (and most importantly) honest. I highly recommend you call the dealership and ask for Julius Murray, you will not be disappointed.

I had a very pleasant car buying experience at Capital. The staff was very helpful and worked around some work responsibilities I had to take care of during the purchase process.Went back to Capital for the first service of my new vehicle. I had a previous vehicle serviced there multiple times over the last couple years but this is the first on my new vehicle that I just purchased a few weeks ago. I was told that the oil change and tire rotation would take between an hour and an hour and a half. After over two hours waiting on my vehicle, I had to go find my representative and ask what the issue was. After that, I still waited another 45 mins on my car. The total time was over 3 hours. I understand that they were busy and likely, as a lot of places are these days, understaffed. I can deal with that. Im cool with three hours if I know it up front. Just be honest with me.The main issue that I had while there was that the salesman who was seemingly my best friend just a few weeks earlier when I was filling his pockets with commissions, had absolutely no clue who I was as he walked past me several times while I sat near his office for over three hours. I saw him coming one time and stood up and turned and spoke directly to him. He still had no idea who I was. I could see if it had been a significant period of time since I had been there but it has literally been just a few weeks. I dont need balloons and confetti to fall from the ceiling every time I walk in, but it would be nice to at least be recognized and that my business be appreciated.

Sales department is great but service is woefully lacking and rude. Experience is always longer than necessary because they are unorganized and disrespectful of your time . Unprofessional from the moment you call and speak to the scheduler about a problem ( who wants to know why you waited so long to follow up on the problem) to the service provider (Sommers) who leaves you in waiting room for 2.5 unnecessary hours because he forgot you and never ONCE apologizes, in fact intimates it’s your own fault for being overlooked, to check out ( poor attitude always). They don’t deserve your business, definitely not mine .

Great customer service experience!! Thank you Enrique for a great quick service.

Doug Pierce and his staff are Phenomenal, Thank you for fitting us in today..Needed those oil changes.

Thom Holmes was incredible to deal with. He worked tirelessly with me the day before my purchase after i found my dream jeep. He made sure all the prequalification, trade-in and financial preparations were complete so all I had to do was come in the next day and sign. Thom came in on his day off to accomodate my schedule. He was very gracious and kind. I am over the moon excited about my car and great experience. Thank you Thom

I wish that I could give this dealership more than 5 stars. My buying experience was phenomenal! Lee Wilson, my sales consultant, was not only extremely professional and polite but most importantly he was efficient and respectful of my time. I highly reccomend Capital Cadillac. They exceeded my expectations.

Took delivery of a exceptional used automobile 🚘. Peter is hands on with kid glove care. Thanks so much.

Pulled up and had to go inside and ask for someone for information on a vehicle after being there 20 mins. After requesting assistance I was told that they had a prior appointment and could only answer a few questions

The process was seamless. I appreciate the hard work of all involved (Charles Lea, Rick, Rita and Lori).Amazingly efficient and friendly!

The service was great my car come back clean

Great professional sales and service dealership. I would recommend friends and family to purchase or lease their next vehicle from Capital Cadillac.

One of the best car buying experiences we have ever had..Treated us better than family. The whole process was simple and stress free. Julius Murray made sure we were taken care of and stayed 2 hrs after close to make sure we were good to go. This place prioritizes customer service and satisfaction..top notch.

Was the best car shopping experience. No pressure on me as a buying. Answered all of my questions. Found me the prefect car.Ask for Robert Pusatere

I just bought a new 2021 XT6 and the experience at Capital Cadillac could not have been better. Everyone involved in the process made the entire buying process very easy and pleasurable and everyone was focused on making sure that I was completely satisfied. Thanks to the entire team at Capital Cadillac!!!!!! I worked with Julius Murray and Ronnie Reames and they both made sure that the entire buying experience went smoothly and addressed all of my questions.I highly recommend Capital Cadillac for your future automobile needs.

Worst service ever - Rude staff that cares nothing about customers! Its as if customers are bothering them by asking questions to understand more about the vehicles to ensure they are making the best decisions for maintenance and repairs. Highly recommend Hennessy Cadillac - Wonderful customer service, caring staff and quality service!!!

Quick and professional service -- I always take my car here for oil changes and its so nice to sit in the comfortable waiting area where I can continue working and answering emails with coffee or a coke..... if not dreaming about my next Cadillac staring at me from the showroom. :)

Had a great experience with John Wysotski at Capital. Easy buying process and good customer service. Spent less than an hour at the dealership once negotiated and most of that was programming the car. Highly recommend.

Lee Wilson was my sales person. It was a very good experience and I am glad I chose them. They had the best deal and I drove 50 plus miles in Atlanta traffic. They have history in Atlanta and appreciate that, since most dealerships are corporations without history. . The price was worth it. Thanks Lee for working on our behalf.

Do not bring your car to the service department at Capital Cadillac! These people are not skilled enough to be trusted to repair your car properly. I DROVE my car in to this dealership on a Saturday and had to have it TOWED to Heritage Cadillac to be repaired after a week of dealing with Capital. This dealership charged me $2k for a repair that they stated would fix the issue after they ran their comprehensive diagnostic. The issue was not fixed, my car was worse and I had to pay to have it TOWED to another dealership. They offered me no courtesy vehicle for the week and did not give me status updates on my vehicle. Please DO NOT LEAVE YOUR CAR HERE.

Lee Wilson was very responsive and easy to work with. Because of the distance from where we live to Smyrna, all contact had to be made by internet, telephone and text messages. Everything went smoothly; all paperwork done by overnight FedEX and telephone. Of course we already knew the color and interior design from local Cadillac visits. Delivery was arranged by the Capital Cadillac Dealership and Lee Wilson. Vehicle loaded on the transport Friday night and off loaded on our street the next day. Perfect. Final setup of the electronics assisted by Lee/text messages after first drive. Could not have gone better.

I like this dealer! Nicest dealership in Georgia! Chris Brio, the manager was the nicest guy! He made sure my father in law and I got the perfect vehicle. Not only do they have Cadillacs, they also have cheap pickup trucks, payment cars for bad credit, and Chris can find you whatever vehicle your looking for! Thanks again Chris! Highly recommend!

You are treated with respect and the staff all around get high marks for courtesy and professionalism. I love the comfortable waiting room as well.My car was serviced in no time and cleaned up too!

Thom, Julius, and everyone were so very helpful and eager to assist us with our experience at Capital. All our questions were answered quickly and efficiently. We couldnt have had a better car buying experience. Thank you, thank you for everything!!

Thank you Lee Wilson for your courtesy and professionalism. You helped me to find the perfect car. This transaction was seamless, Five star service!!

My experience at Capital Cadillac was very pleasant from start to finish and I highly recommend them to anyone looking to purchase or lease a Cadillac

Conflicting information and unneeded services suggested. Things being suggested were done less than six months ago.

I went to the service department for some mechanical issues with my vehicle. Expensive. They sprayed water all over my vehicle as a courtesy carwash which made the dust and dirt dry in gruesome patterns. The window in the back looked awful from the window wipers action.

Everything went very smooth Randy Gibson was very good He made sure I understood everything about the car and offered me to come back if I need to understand more it was the best service I have had anywhere I a long time

Capital Cadillac is by far the best dealership I have dealt with. The salesman Charles Lea and finance person Ronnie Reames were very helpful and professional. They made sure everything was to my liking in the vehicle prior to my purchase and never pressured me in to buying a vehicle.

Amazing delivery experience. Sales team was super accommodating to my changing delivery window.

I bought a used car about a month ago from Capital. While the buying process was easy and enjoyable that all changed when I started to discover that I got a lemon. In one month time I have come to find MAJOR problems with my car. The AC does not work properly. The transmission has started to slip at 41K miles. The driver front boot started clicking and it looks like it was repaired with contact cement. The TPMS sensors are bad. The drivers side seat belt will not retract after use and hangs down. The service manager says he cant work on my car because its not a Cadillac. There 6k mile used car warranty is useless if they cant do the work. I advise anyone thinking about buying a used car to avoid this place.This is a Update. after several phone calls with the service manager and the general manager Mr Chris. capital Cadillac did the right thing they fixed my vehicle it was covered under Cadillacs warranty they provided me with a loaner vehicle the general manager Chris along with my salesman Thom have gone above and beyond to make sure that I am happy. Chris even so far as to offer to cover extra expenses. I am very grateful to all who had a hand in making things right

Easy process no pressure. Looking forward to doing business with them in the future.

This was by far the BEST car buying experience I have ever had. Julius Murray, our sales representative made the entire buying experience a great pleasure. I am a Capital Cadillac fan for life!

The guys at Capital cadillac were wonderful to work with and awesomely pleasant.

The Capital Cadillac sales account executive (Tommy Williams) was professional, friendly, and responsive!

After researching my vehicle on-line, I went in and had an amazing sales experience with Mr. Peter Huhn. My family is a legacy Cadillac family, specifically, Capital Cadillac. Mr. Peter made the buying process easy and convenient. The service matches the brand. I’m excited to be a new part of the family.

This place is the absolute best. We worked with Mr. Donald Wooten this man is phenomenal he took his time at a fair pace and got the deal done. He is everything a car salesman should be, The establishment is clean the staff is friendly. If your looking for a car go see Mr. Wooten. He gets it done the right way!

Today, I had an appointment at Capital Cadillac to replace a headlight bulb. Upon arrival, I was told that the service would take an hour and a half to two hours because the bumper would need to be removed to access the headlight. Instead, I waited 3 hours and 40 minutes for the service to be completed, only receiving an update after 3 hours had already gone by. I decided to try Capital Cadillac because it is the closest Cadillac dealership to my home, but this was the first and last time.

Highly recommend this location and had a great experience with Don Wooten. He was quick to respond to my needs, always available to answer questions and overall one of the best sales reps I have experienced.Go check out Capital and ask for Don!

I bought a 2006 Lexus LX470 from these guys in the month of December and it was a smooth, painless purchase experience. They allowed me to send someone to look at the car and helped arrange to get it shipped to me in the Dallas-Fort Worth area. The purchase process was all handled via email and FedEx and went smoothly.We even had a minor hiccup when I got the car, but they worked with me to make it right when I knew they didnt have to, given it was a used car and a sale is a sale. Going the extra mile helped and makes a difference. Next time I am in the market for a used car or have someone in Atlanta looking for a car, Ill recommend these guys.

Great service department and staff!!!

I had an awesome experience with Capital Cadillac, starting with my first conversation with Julius. Julius introduced me to Donald Wooten my salesman. I purchase a used CTS and received Royal treatment from Donald. Donald went over and beyond the call of duty to make sure I was comfortable and at ease with my purchase. We drove the car to my personal mechanic to have it inspected, two hours later I was driving in my new used CTS.😊Donald was very professional, friendly, knowledgeable and has a beautiful spirit. I would recommend Donald to anyone thats in the market for a new or used vehicle. Check out Capital Cadillac and ask for Donald, you wont regret it. Thank you Donald and Julius. You guys Rock.

All I will say is Chris Biro is worth his weight in gold at Capital Cadillac. He took a not so great experience and made it excellent. Professional, friendly, and gets it done. Thom Holmes finished it out nicely as well.

Easiest car buying I have ever had. I showed up w all paper work ready for my signature. Was out in less than 1 hour. I have bought many new vehicles and always disliked the long paper work process and the time waiting for the vehicle to be ready.

Capital Caddilac”s Mr Peter indeed gives the correct advise to customers.

Exceptional service!Fantastic car at a great price!I flew 2500 miles to make the purchase.Well worth the trip.I highly recommend Capital Cadillac.

I received excellent service at Capital Cadillac. I would highly recommend them as a dealerships to do business.

Thank you, Julius, for an awesome shopping and purchasing process!! You were so kind, knowledgeable, patient and professional! Probably the best car salesmen we’ve ever done business with! We love our new vehicle and we thank you so much for helping us narrow down our options and making the whole experience top notch! Also, thank you, Ronnie, for making our paperwork process so pleasant and smooth! Looking forward to enjoying our new wheels!

The gentleman in the part department, was very professional and courteous and took great care of me

What a great place to buy a car as long as you dont care about having things like a tag or a title 3 months after your purchase this place is a joke.

The folks at Capital Cadillac were great to deal with they made the buying experience wonderful! They were Easy to deal with and very knowledgeable. Would like to thank John Wysotski and Stephen Sotak for delivery to my home and going through all the features and technology on our new XT6.

Capital is the BEST.. Kobe in the loaner Department is extremely helpful and patient.. I highly recommend 10/10

Gorgeous and clean service center... Lee Sommers was absolutely great and I appreciate his professionalism and help.

We had a stellar customer service from Julius. He was extremely polite, professional and very easy to work with. The main reason for us buying a car from Capital Cadillac was because of our peace of mind working with him, and knowing that we are in good hands. We are enjoying our car, and it wouldnt have been possible had it not been for you Julius!!!

Just bought my first vehicle here. I have bought many over the years and the service here is just outstanding. Peter Huhns customer service was impeccable and stayed that way until the very end, even if I was tardy a few times :-)! Capital Cadillac is the way to go, and ask for Peter!!

Did a basic inspection for 165 didn’t even tell why the check engine light was on

Problem resolved.Nice service

Came to purchase a vehicle for my mom. Process went smoothly. Don Wooten was great and friendly! Definitely recommend him as your sales person.

I had a wonderful experience with my salesman Donald. He was very knowledgeable about the Honda Civic I purchased. His personality was extremely gracious, Donald was extremely patient.

Great Service!!! Our sales consultant Robert was amazing !

The staff at capital Cadillac deserve a standing ovation for quality service and Tim is a great Service Department Guy always willing to go the extra mile to make the client happy

Our sales guy Charles Lea was great we did a trade in and was upside down on but he got us a low percentage rate with the trade inThanks Charles Lea

Tatiana and Alex are incredible service professionals! Both professionals ensured I was satisfied with my service and the amenities were top notch. If you need to have your vehicle serviced I highly recommend Capital Cadillac!!! The staff is 1st class!!!

I contacted Capital Cadillac to see if they’d be interested in buying my 14’ CTS, hoping to avoid the hassle of selling the car outright. This is the 3rd Cadillac that I’ve bought from Capital and my experience with them has generally been positive. I emailed with a sales rep on Monday and told him that I’d be by the following Wednesday.Wednesday, I emailed the same sales rep an hour before arriving, hoping that would expedite the process; it did not. When I arrived, the appraiser was in a meeting with his boss(es) and GM Corporate, so I agreed to wait. An hour later, I’m still waiting. There is apparently nobody else at this dealership capable of evaluating a vehicle. Nobody offered to step in or seemed at all interested. After more than an hour in the waiting room, I finally left.I took the afternoon off from work, drove 50 miles (70 min) round-trip from Woodstock, and waited for an hour for absolutely nothing.The next time I need something from a Cadillac dealer, Im going to Classic.

The ladies in service have great personalities make you feel as though your at home .

Donald was a very a very good salesman. He was very polite and nice. He really was helpful to us in helping us get out dream car. Thank you Capital for Donald.

GM should be very proud of this car dealership Capital Cadillac in Smyrna, GA. They have taught and trained the proper management at that dealership and it truly shows from top to bottom. I have had the privilege to work with Jason Simmons in service and he is phenomenal. I will say it again and again, I have never come across anyone better honestly. Recently, I have had the wonderful opportunity to meet and spend time with several employees at this dealership in the service department. I can not say enough how kind, caring, always smiling and willing to be so helpful that they all are. I spoke with a young man the other day about cars and it was one of the more enjoyable car conversations that I have had over the years. The young ladies at the service desks are always so bubbly, laughing, smiling and super helpful. Especially in times like these, it is very special to be able to go to a car dealership and experience such wonderful professionalism and care.

Best customer service I have experienced. Capital has consistently made my visits for car maintenance easy, efficient and cost effective. I highly recommend Capital Cadillac.

Capital Cadillac was great! This was a great experience. Donald and Randy was awesome. Donald listened and took care of all our needs.. He was very attended and made this process stress free.Although it was a whole day process but thank to these awesome guys I was able to drive my new XT4 Cadillac home . I highly highly recommend Capital Cadillac and I LOVE my new Suv, Thank Donald.....

The staff members are professional and courteous. They were prompt and the wait was not long at all. I would recommend Capital Cadillac to my friends.

I have purchased cars from Capital Cadillac for the last 10 years and until now I have been consistently satisfied (have purchased 5 cars in 10 years). While my salesman Peter has done an exceptional job as well as Jason in the service department, I have a 2018 ct6 hybrid that has been nothing but a headache. The management refuses to buy back this car which has had numerous mechanical failures including transmission and many electrical issues. Very disappointing.

Service was quick and the service agent that helped me was amazing.

Price on vehicle was raised from initial price given. understand the fact that I bought a used car, but I feel it should have been discounted due to multiple cracks in the windshield, and transmission issues. The car was not detailed at all after my purchase. There was wrappers, napkins, and trash left inside. Pictures of windshield and inside of car are posted.

Very satisfied with my service visit. Always kept me informed with updates. Enrique is a great service advisor. Will not purchase a car anywhere else but Capital Cadillac. Not my first rodeo.

The best experience I have buying a car.