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Journeys
1025 Outlet Center Dr, Smithfield, NC 27577, United States
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Journeys
Comments
Jo
Review №1

Employee was very nice and helpful. Got me on the ugg care kit as well which he explained to me very well!

T
Review №2

I went this past week and they were ok. They helped find my shoe size. But when it was time to check out, my daughter tried to give him her rewards info, he interrupted her, he was like cant use points and discount. We were like if u would have listened, u would know she just wanted the points. But he also tried so hard to sell me socks. I mean soooooo hard, to the point, I had to say NO I have no show socks at home. He was like a car salesman! I wont go back, which is a shame because they are closer than triangle. 😕

ja
Review №3

Love it

El
Review №4

So many sells and super cute shoes

Lu
Review №5

I just started working there, and i love working there. Staff is great and customers are happy and satisfied at most times. We do everything we can to reach our goals. SALES are great! Overall everything is Good😏

Br
Review №6

Good shoe selection. Clean store. They have some items you may not be able to get anywhere else. But their prices are more expensive than other stores in the area.

Ta
Review №7

They were really helpful and there were a lot of good deals.

Ke
Review №8

I understand theft is very high at the Outlets but...... dont make people uncomfortable.

Em
Review №9

Love this store :D They always have the cutest Vans and Converses! And the baby shoes are precious. All of the staff is very nice and helps you find what you are looking for. Overall, the store is great :)

Tr
Review №10

I went to this store over the weekend and the service was extremely poor. One of the managers whose name is Sasha was very unprofessional and when I asked for a different size she rolled her eyes. I will not let this one experience stop me from shopping there however, I would not want her to help me again.

A.
Review №11

A small store with a lot of nice footwear to choose from. Youll find something you like.

Li
Review №12

My sister recently broke her big toe, and we were specifically in search of Birkenstocks. All of the stores that typically carry them that we knew of were out. A very kind service person at Dicks Sporting Goods directed us to Journeys, which never would have occurred to me. We called to ensure they were in stock, and the salesperson was very helpful on the phone, describing the various styles they had in stock to make sure we would be able to get what we needed before making the half hour drive. In store, they were helpful and friendly, and the shoes were $40 cheaper at this outlet store than at the REI we had started at.

Ha
Review №13

As a young girl who worked there for a few months, I can honestly say they are terrible. They almost never work you, they have screwed up pay for some, they tell you to constantly ask if a customer needs anything and to stay close by, which customers hate, and the managers? All they do is sit around in the back and eat and expect you to do everything. They let me go because I couldnt work one weekend, as I was going to the beach with family, after they hadnt worked me for 3 weeks. And the Saturday shift was a call-in shift. I went up there the following Thursday and found out for myself, they never told me. They tell you that all employees have to work the weekend, and i only worked probably 3 the entire 5 months I was there. Overall, terrible.

St
Review №14

Name brand shoes for good prices.

Ly
Review №15

Wide selection of shoes, some hard to find make & models. Cool store

Ma
Review №16

The best sales associates ever!

To
Review №17

A journey is right. You traveling around the world just to get to it in the mall.

lo
Review №18

Its very nice i got this choker for me

Ka
Review №19

Nice customer service friendly staff

Te
Review №20

Staff was friendly and knowledgeable. She really pushed the sale!

Se
Review №21

Always to stop to Journeys to check out crazy styles that you cant find other places.

Ev
Review №22

Great shoes !

Wa
Review №23

Great place.

Ma
Review №24

Great selection of shoes

My
Review №25

No one acknowledged me when I walked in

Ti
Review №26

Great customer service

Sa
Review №27

Sasha was amazing

Wi
Review №28

Sacha is the best

La
Review №29

Nice store

Li
Review №30

Its ok

Za
Review №31

Great prices

ev
Review №32

Good

Ch
Review №33

Shoes not in stock

Re
Review №34

Reasonable prices

Information
5 Photos
34 Comments
4.3 Rating
  • Address:1025 Outlet Center Dr, Smithfield, NC 27577, United States
  • Site:https://journeys.com/store/JOURNEYS-Carolina-Premium-Outlets?utm_source=local&utm_medium=local&utm_campaign=Google-1853
  • Phone:+1 919-934-5040
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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